---
title: 'Senior AI Engineer at Aquant'
canonical: 'https://feeny.ai/job/senior-ai-engineer-aquant-tel-aviv-a23akjbxme69'
type: 'job'
last_seen: '2026-11-11'
---

# Senior AI Engineer at Aquant

- **Company:** Aquant
- **Location:** Tel Aviv, IL
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-11
- **Apply:** https://jobs.ashbyhq.com/Aquant/3e44e990-2fc3-48a2-a359-2cdc7f6bcbbb

## Job description

Aquant is an AI platform transforming how enterprises support customers, employees, and service operations. Purpose-built for companies that manufacture and maintain complex equipment, our Conversational AI and Agentic AI platforms help organizations solve problems faster, automate workflows, and scale expert knowledge across the business. Trusted by global industry leaders, Aquant combines deep domain expertise with cutting-edge AI to help organizations reduce downtime, improve productivity, and deliver exceptional service. Learn more at www.aquant.ai We're looking for a Senior AI Engineer who wants to build AI that works in the real world, on real enterprise data, with problems that don't have textbook answers. You'll join a team where AI isn't just the product. It's how we work. We care more about your growth curve than your years. If AI has made you a dramatically better engineer over the last 2–3 years, and you have the projects to show it, we want to hear from you. Based in Israel, working hybrid from our Tel Aviv office.

## Why this role

- Own a whole area. Knowledge pipelines, agents or evals, end to end, not one slice of a large platform.
- See your impact fast. What you ship reaches technicians and service agents at enterprise customers within weeks.
- Work on hard, real data. Messy manuals, tickets and work orders, where a wrong answer has real consequences.
- Join an AI-native team today. Agents already run in our daily engineering work, and you'll help build the next ones.

## What you'll build and own

- Knowledge pipelines. Turn manuals, tickets and work orders into trusted knowledge that powers chat and text experiences, with voice and video on the roadmap.
- Production AI agents. Build multi-step agents that use tools and APIs, handle failures gracefully, and balance reliability, speed and cost.
- Measurable AI. Build automated evals, define success metrics, and catch regressions before they reach production.
- Real business problems. Understand customer workflows, find what's worth automating, and deliver it with product and customer-facing teams.
- Security by design. Protect customer data, prevent cross-customer exposure and prompt injection, and keep agent tool use safe.
- How we build. Share what works, build tools and agents the team adopts, and help raise the bar for AI-native engineering.
- Outcomes, not just code. Drive solutions from design to production, and keep improving them once they're live.

## Requirements

- A hands-on developer with a steep growth curve. Ideally 5+ years of development experience, but what you can build matters more than how long you've been building.
- AI-native in practice. AI is part of how you plan, build, test and review, and you know when its output isn't good enough.
- Agents in production. You've built agents that call tools and APIs, and you know what it takes to keep them reliable, fast and affordable.
- You measure AI quality. You've built evals, defined success metrics and used them to decide what ships.
- Real problems, real results. You've turned a complex workflow into an AI-powered solution and can show measurable impact.
- Solid backend engineering. Production services and pipelines in Python, TypeScript, Go, C#, Java or similar.
- Ownership and clear communication. You take initiative, see things through to production, and explain AI behaviour clearly to product, CS and customers.

## Nice to have

- RAG, data ingestion, retrieval and reranking.
- A security background: secure coding, OWASP (including the LLM Top 10), threat modelling.
- LLM data pipelines: labelling, classification or extraction at scale.
- Experience in DevOps, QA, data or support roles alongside development.
- Enterprise B2B experience, especially working directly with customers or customer-facing teams.

It's not enough to have a cool product; join us because you share our values: These guiding values inspire every Aquant employee. They are how we operate and enable our company as a whole to have a greater impact and achieve our vision:

- Be Humble and Respectful: We are one team, where collective success is more important than individual ego. Treat your colleagues with respect and empathy, act with good intent and value everyone’s contributions.
- Be Curious: Keep learning, and asking questions to understand complex situations. Embrace new challenges. Keep an open mind, and be receptive to feedback.
- Take Ownership: Focus on achieving measurable and meaningful outcomes. Take decisive action, solve problems proactively, and take ownership for projects and results.
- Act with Integrity: Act with Integrity. Do great things while doing the right thing for your customers and colleagues.

Some of our benefits:

- Social benefits that go beyond the basics: Pension, managers' insurance (Bituach Menahalim), and education fund (Keren Hishtalmut), with contributions calculated on 100% of your salary.
- Support yourself and those you love: We offer parental leave to full-time employees across all Aquant locations.
- Vacation your way: We want to make sure you have time to meet your personal needs with generous PTO and flexible vacation planning.
- Everyone is an owner: We want everyone to feel ownership over their work and what we are building here, which is why we offer equity to full-time employees.
- Build your career: Every Aquant employee is in control of their career development with our learning stipends, tools, and training.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

## About Aquant

## Company Overview
- **One-liner**: Aquant provides an agentic AI platform that turns institutional knowledge into specialized AI agents for servicing complex equipment, helping manufacturers and service organizations boost uptime and efficiency.
- **Entity Type**: Private (funding details not disclosed)
- **Headquarters**: Newton, Massachusetts, USA (primary HQ listed as 1234 Chestnut Street, Ste. 106, Newton, MA 02464)
- **Founded**: 2016
- **Founders**: Shahar Chen and Assaf Melochna

## Core Business
- **Primary industry/industries**: Industrial AI / Service Intelligence / Manufacturing Technology
- **Target customers**: B2B, Enterprise – equipment makers, service organizations, dealerships in medical devices, food & beverage, high-tech/electronics, industrial equipment, printing, and manufacturing plants
- **Mission or purpose statement**: “Powering the intelligence layer for service” – helping companies turn data into AI agents so every team can make smarter, faster decisions.

## Products & Services
- **Agentic Platform** – End-to-end platform that lets users deploy prebuilt service agents, build custom agents, and integrate their own AI; works across contact centers, field service, and customer self-service.
- **Call Assist Agent** – Real-time AI guidance for phone-based customer service, with continuous self-learning.
- **Knowledge Agent** – Captures and scales expert knowledge, automatically documenting what top experts know.
- **Triage Agent** – Resolves issues remotely before dispatching a technician, saving time and cost.
- **Part Agent** – Recommends parts and upsells service contracts to reduce repeat visits.
- **Voice AI** – Delivers instant, AI-powered verbal guidance to technicians and customers.
- **Connectivity Platform** – Easily integrates with existing tools (no heavy lift required).
- **Mobile Application** – Provides offline access with document prioritization for low-connectivity environments.
- **Schematics Agent & Insight Agent** – Specialized agents for schematic guidance and operational analytics.
- **AI Onboarding** – Accelerates employee ramp-up by providing instant access to expert-level guidance.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: No revenue or funding amount disclosed in available sources; notable milestones include processing 10 billion tokens (recognized by OpenAI) and winning “Most Innovative Solution 2025” from The Service Council.
- **Notable Investors/Partners**: Partners include industrial machinery companies like Makino and Beckman Coulter (case studies on website); achieved Microsoft Solutions Partner Designation for Manufacturing. Investors are not listed on the public site.
- **Growth Signals**:
  - Fast Company’s “Next Big Things in Tech, 2025”
  - SiliconANGLE Media’s CUBEd Award for Top AI-Enabled Product
  - Offices in Boston (HQ), New York City, Tel Aviv, and Munich
  - Currently hiring for multiple roles (Solution Architect, Senior Enterprise Account Executive, Sales Engineer, etc.)

## Competitive Advantages
- Nearly a decade of industry learning trained on real-world service data, not generic LLMs.
- Editable by internal experts – answers always reflect the specific business.
- Persona-based guidance tailored to contact center agents, field technicians, and customers.
- Offline mode with document prioritization works in low-connectivity environments.
- Automatic learning from outcomes – agents improve over time without constant reconfiguration.

## Strategic Focus
- Expanding agentic AI adoption across all service-intensive industries (medtech, food & beverage, industrial equipment, high-tech/electronics, printing).
- Bridging the skills gap by capturing and scaling expert knowledge.
- Increasing remote resolution rates and driving service revenue through smarter recommendations.
- Ongoing investment in platform integration, offline capabilities, and self-service automation.

## Why Work Here
- Hybrid culture with employees across the globe; offices in Boston, NYC, Tel Aviv, and Munich.
- Mission-driven environment: “We believe in doing the hard stuff first.”
- Values: Take ownership, act with integrity, be curious, be humble and respectful.
- Benefits: Generous PTO and vacation flexibility, equity for all full-time employees, learning stipends and training tools, family leave, medical/mental health/financial support.
- Opportunity to work on cutting-edge agentic AI applied to complex, high-stakes industrial service.

## Sources
1. [aquant.ai](https://www.aquant.ai/)
2. [aquant.ai/about-us](https://www.aquant.ai/about-us)
3. [aquant.ai/careers](https://www.aquant.ai/company/careers)
4. [linkedin.com/company/aquant.io](https://www.linkedin.com/company/aquant.io)

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