---
title: 'Senior AI Engineer at Guidepoint'
canonical: 'https://feeny.ai/job/senior-ai-engineer-guidepoint-toronto-xgrkbwrh03xj'
type: 'job'
last_seen: '2026-10-16'
---

# Senior AI Engineer at Guidepoint

- **Company:** Guidepoint
- **Location:** Toronto, Canada
- **Compensation:** $175k–$210k
- **Posted:** 2026-10-05
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/guidepoint/jobs/8859975002

## Job description

Overview:

Guidepoint is investing in applied AI across its research platform. We're building conversational AI systems that interact with our global expert network at scale — combining real-time voice, LLM-driven orchestration, and retrieval over large proprietary datasets.

You'll be an early engineer on a new initiative: taking working prototypes to production and shaping the architecture as the product scope grows. This is a hands-on role with broad ownership, close to product and leadership.

This role is hybrid in our Toronto Office

What You'll Do:

- Real-time conversational AI: voice- and chat-based agents with low-latency requirements, built on modern telephony and real-time media infrastructure.
- LLM orchestration: agentic systems that pursue goals over multi-turn conversations, with hard behavioral guarantees enforced in code — not just prompts.
- Multi-channel session management: stateful user interactions that move seamlessly across channels.
- Retrieval and grounding: connecting LLM systems to large internal knowledge assets, with structured data flowing back.
- Evaluation infrastructure: measuring conversational quality against human baselines and gating rollouts on metrics, not vibes.
- Own services end-to-end: design, implementation, deployment (Kubernetes/Azure), and operations, including latency-sensitive real-time workloads.
- Design and tune LLM pipelines: context engineering, structured outputs, model selection, cost/latency tradeoffs across vendors.
- Build the eval loop and treat quality as a number: define metrics, run experiments, gate releases on them.
- Integrate third-party AI and voice vendors behind clean abstractions so providers stay swappable.
- Partner with product and compliance stakeholders to encode domain rules into the system.
- Set engineering patterns for a growing team: code review, observability, incident habits.

What You Have:

- 6+ years of software engineering, with 2+ years building LLM-powered products in production (not notebooks): orchestration, RAG/grounding, structured outputs, eval-driven iteration.
- Strong TypeScript or Python; comfortable working across both.
- Real-time or streaming systems experience: WebSockets, WebRTC, audio pipelines, or comparable low-latency work.
- Cloud-native production experience: containers, Kubernetes, CI/CD, observability. Azure a plus.
- Familiarity with agent/LLM frameworks such as LangGraph, LangChain, or CrewAI — hands-on exposure is enough; we care that you know the landscape and when plain code beats a framework.
- Working familiarity with vector databases and embedding-based retrieval.
- Pragmatic product judgment: you scope prototypes, kill weak approaches with data, and ship.

Nice-to-have:

- Voice AI: telephony platforms, conversational agent frameworks, STT/TTS, turn-taking/VAD.
- Knowledge graphs or large-scale search/retrieval systems.
- Regulated or compliance-sensitive domains (healthcare, finance).
- Eval harnesses or LLM-as-judge systems.

What We Offer:

The annual base salary range for this position is 175,000-210,000 CAD. Additionally, this position is eligible for an annual discretionary bonus based on performance.

You will also be eligible for the following benefits:

- Paid time off
- Comprehensive benefits plan
- Company RRSP match
- Development opportunities through the LinkedIn Learning platform

About Guidepoint:

Guidepoint powers end-to-end research workflows for the world’s best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

## #LI-LG1

## #LI-HYBRID

This job posting is for an existing vacancy.  The salary offered will be based on the successful candidate’s skills, experience, qualifications, and location.

## Compensation

$175,000—$210,000 CAD

## About Guidepoint

## Company Overview
- **One-liner**: Guidepoint connects decision-makers with vetted subject-matter experts and AI-powered research tools to accelerate insight and drive conviction.
- **Entity Type**: Private (Bootstrapped/Profitable)
- **Headquarters**: New York City, USA
- **Founded**: 2003
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Expert Networks, Research Services, Data & Analytics
- **Target customers**: B2B; primarily serves the world’s leading investment firms, corporations, and consulting organizations (5,000+ organizations globally)
- **Mission or purpose statement**: “To constantly seek new ways to help our clients access hard-to-source knowledge.”

## Products & Services
- **Expert Network**: Connects clients with 2M+ vetted advisors across every industry and geography. Experts are sourced, screened, and scheduled in minutes via a proprietary knowledge graph.
- **Transcript Library**: A searchable library of 100,000+ expert transcripts covering 80,000+ companies, with 5,000 new transcripts added monthly. Curated by former senior investment analysts and 100% compliance-reviewed.
- **Guidepoint360 (Mobile App, APIs, MCP)**: AI-powered research platform offering Deep Research (synthesizes content into reports in ~15 minutes), AI Moderation (scales interviews with standard guides), and AskGP (source-backed answers with traceable attribution). Accessible via API or MCP for integration into client workflows.
- **Guidepoint Tracker**: Alternative data product launched in 2007.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private, profitable company)
- **Key Metric**: 2,000+ employees, 19 global offices, supporting 5,000+ organizations worldwide
- **Notable Investors/Partners**: Not publicly available (company is not venture-backed; appears bootstrapped/profitable)
- **Growth Signals**: Network grew to 2M+ advisors (up from 1M in 2021). Launched AI-powered research tools in 2025-2026. 15,000+ new experts recruited every month. 5,000+ new transcripts added monthly.

## Competitive Advantages
- **Proprietary Knowledge Graph & Scale**: 2M+ vetted experts and 100K+ transcripts create a defensible data moat that competitors cannot easily replicate.
- **Compliance-First Approach**: Led by a former senior counsel at the SEC’s Division of Enforcement; compliance is embedded into the project lifecycle, giving clients speed with confidence.
- **AI-First Innovation**: Early mover in applying AI to expert research (Deep Research, AI Moderation, MCP integration), differentiating from traditional expert networks.
- **Two Decades of Trust**: Founded in 2003, Guidepoint wrote the playbook on expert insights and has earned the trust of the world’s most discerning clients.

## Strategic Focus
- **AI & Data Transformation**: Heavily investing in AI-powered research tools (Guidepoint360, AskGP, MCP) to move beyond traditional expert calls and offer end-to-end research workflows.
- **Product Expansion**: Growing the transcript library, alternative data offerings, and self-service tools to serve clients at every stage of research.
- **Global Reach**: Maintaining and expanding 19 global offices to serve a diverse, international client base.

## Why Work Here
- **Culture**: Fast-moving, collaborative, and supportive. Employees describe a “one team” environment where cross-office collaboration is the norm. Wins are celebrated openly, and friendships that “outlast the jobs” are common.
- **Growth**: Internal mobility is encouraged and normal—employees switch teams, offices, and functions. Managers are expected to help, not block. The company supports professional development and flexible working.
- **DEI**: Diverse backgrounds, experiences, and points of view are treated as an asset. The company hires from many different places and backgrounds.
- **Work Environment**: Hybrid/office-based across 19 global locations. The work is described as meaningful, with new challenges daily.
- **Notable Perks**: Opportunities to connect across teams and regions. The company has 114 current job openings (as of search date) across Business Development and other functions.

## Sources
1. [Guidepoint Official Website](https://www.guidepoint.com/)
2. [Guidepoint About Page](https://www.guidepoint.com/company/)
3. [Guidepoint Careers Page](https://www.guidepoint.com/company/careers/)
4. [Guidepoint Greenhouse Job Board](https://job-boards.greenhouse.io/guidepoint)
5. [Guidepoint LinkedIn](https://www.linkedin.com/company/guidepoint)

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