---
title: 'Senior AI Ops Engineer at Bottomline'
canonical: 'https://feeny.ai/job/senior-ai-ops-engineer-bottomline-india-45tysbvj06cq'
type: 'job'
last_seen: '2026-09-06'
---

# Senior AI Ops Engineer at Bottomline

- **Company:** Bottomline
- **Location:** India
- **Posted:** 2026-08-24
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/bottomlinetechnologies/jobs/8682209002

## Job description

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

Senior AIOPs Engineer

Bottomline is at the forefront of digital transformation.  We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid.  Our culture of working with and for each other enables us to delight our customers.  We empower our teams to think like owners driving customer delight, helping them grow their business and win in their markets.

AI Ops Engineers at Bottomline are responsible for designing and delivering intelligent platforms, automation solutions, and AI-driven capabilities that transform how teams operate and innovate. By combining Artificial Intelligence, Machine Learning, Agentic AI, Generative AI, MLOPS , operational intelligence, and modern engineering practices, our team enables smarter decision-making, increased productivity, accelerated innovation, improved operational efficiency, reduced MTTR, and enhanced customer outcomes. We leverage emerging technologies to build intelligent, scalable, and resilient solutions that help drive automation, operational excellence, and digital transformation across the organization.

In this role, you will be learning complex systems, specifically how they behave and fail in production. If you are inclined to identify, analyze, and eliminate failure modes through automation, operational intelligence, and AI-driven solutions, then you might be a good fit for the team. This important work not only drives growth for Bottomline but is also critical to helping our customers succeed in their markets.

You might be a good fit for our team if the following describes you:

- You are passionate about solving complex business and operational challenges through technology and automation.
- You consistently leverage engineering, automation, and AI-driven approaches to improve efficiency and productivity.
- You have experience working with cloud-native technologies, Kubernetes, APIs, and modern engineering platforms.
- You think beyond individual tools and systems, understanding how data, applications, platforms, and people work together to deliver business outcomes.
- You enjoy analyzing problems, identifying patterns, and developing innovative solutions.
- You demonstrate strong learnability and the ability to rapidly adopt emerging technologies, frameworks, and industry trends.
- You are curious about Artificial Intelligence, Machine Learning, Generative AI, Agentic AI, AI Agents, MCP, and MLOps practices.
- You are enthusiastic about sharing knowledge, mentoring others, and fostering a culture of continuous learning.
- You are driven to automate repetitive tasks, eliminate inefficiencies, and continuously improve existing processes.
- You embrace experimentation, innovation, and data-driven decision-making.

## Preferred Technologies and Areas of Expertise

- Programming Language (Python ,Java or any relevant )
- Generative AI & LLMs
- Agentic AI & AI Agent
- MCP (Model Context Protocol)
- RAG
- MLOps & AI Platform Operations
- AI Skill Files & Workflow Orchestrations
- API Development & Enterprise Integrations
- Kubernetes & Container Platforms
- Cloud Platforms (AWS, Azure, GCP)
- Python
- API Integrations
- CI/CD
- Infrastructure as Code (IaC)
- Observability Platforms
- Vector Databases
- Workflow Automation
- Operational Intelligence & Analytics
- Intelligent Automation

You’ll love Bottomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.

#LifeatBottomline

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

## About Bottomline

## Company Overview
- **One-liner**: Bottomline helps businesses and financial institutions transform the way they pay and get paid with secure, connected payment, cash management, and fraud detection solutions.
- **Entity Type**: Private (acquired by Thoma Bravo in 2022)
- **Headquarters**: Portsmouth, New Hampshire, USA
- **Founded**: 1989
- **Founders**: Not publicly available

## Core Business
- Primary industry/industries: Business Payments, Financial Technology (FinTech), Cash Management, Payments Fraud & Compliance
- Target customers: B2B – Financial institutions (banks, credit unions), mid-market to enterprise businesses (including Fortune 100 companies), and other organizations globally.
- Mission or purpose statement: To transform the way businesses pay and get paid, driving impactful results for customers by reimagining business payments and delivering solutions that add to the bottom line.

## Products & Services
- **Payments Hub**: A centralized platform to send payments to any bank worldwide, in any currency, ensuring governance and control.
- **AP Automation**: Automates accounts payable processes from invoice to payment, enabling fast, revenue-generating Premium ACH and virtual card payments.
- **Global Cash Management Hub**: Centralizes cash visibility, liquidity, FX, financing, and risk management for finance teams.
- **Payments Fraud Defense**: A SaaS solution that detects and stops payment fraud and evolving threats in real-time.
- **Enterprise Case Management**: Provides a single system of record for a holistic view of business risk to respond to threats faster.
- **Digital Banking Platform**: A combined platform for payments, cash management, treasury management, and B2B payments network for financial institutions.
- **Paymode Network**: A market-leading B2B payments network trusted by over 600,000 verified businesses for secure digital payments.
- **Payments Processing**: Securely processes, reconciles, and manages data in financial transactions within and between banks.
- **Sanctions Screening**: Real-time financial message sanctions screening for global compliance.
- **Message Transformation & Enrichment**: An intelligent data transformation and workflow engine for meeting message standard compliance obligations.
- **Payouts Automation**: Secure management of funds disbursements to suppliers, customers, and partners.
- **Receivables Automation**: Streamlines the process of receiving funds into a business, supporting multiple payment methods.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (privately held by Thoma Bravo). Thoma Bravo has more than $183 billion in assets under management.
- **Key Metric (Total Funding)**: Not applicable (mature company, acquired).
- **Notable Investors/Partners**: Thoma Bravo (owner), Swift (Top 3 Swift Services Provider).
- **Growth Signals**: Moves more than $16 trillion in payments annually; serves nearly one million financial institutions and businesses in 92 countries; trusted by Fortune 100 companies; processes 50%+ of UK Direct Debit/Credit transactions; published 2025 ESG Report.

## Competitive Advantages
- **Proprietary Network Effect**: Operates Paymode, a massive B2B payments network with over 600,000 verified businesses, creating a strong barrier to entry.
- **End-to-End Platform**: Provides a unique, integrated suite spanning payments, cash management, treasury, and fraud compliance, reducing complexity for customers.
- **Global Scale & Reliability**: Processes over $16 trillion in payments annually, with 35+ years of experience and deep integrations with global banking infrastructure.
- **Strong Financial Backing**: Backed by Thoma Bravo, a leading software private equity firm, providing resources for long-term growth and stability.
- **Trusted by the Enterprise**: Serves Fortune 100 companies and has a top-3 position as a Swift services provider.

## Strategic Focus
- **Product Modernization**: Continuing to enhance its SaaS platform for payments, cash management, and fraud defense.
- **Fraud & Compliance Leadership**: Investing heavily in real-time fraud detection and compliance solutions to combat evolving threats.
- **Network Expansion**: Growing the Paymode B2B payments network to increase utility and value for all participants.
- **Digital Banking**: Deepening its digital banking platform to strengthen its role as the primary technology partner for financial institutions.
- **ESG**: Committed to sustainable operations and reporting, as evidenced by the release of its 2025 ESG Report.

## Why Work Here
- **Mission-Driven Work**: Employees contribute to modernizing a critical, high-volume global financial infrastructure.
- **Culture & Guiding Principles**: The company has a clearly articulated culture based on four principles: "Delight Customers," "Excellent Execution," "Create and Grow Sustained Business Value," and "Work With and for Each Other."
- **Employee Wellbeing** ("One Bottomline"): Prioritizes flexibility and a supportive community, with empathetic leadership that supports employees through life milestones. Employee wellbeing takes precedence above all.
- **Growth & Development**: Offers opportunities to learn and work with industry leaders across Engineering, Data, Product, Marketing, Finance, Sales, and more. They look for talent at all phases of their career.
- **Global Team**: Describes itself as "One Global Team," working with passionate and motivated people to solve complex challenges.
- **Work Environment**: A nurturing community that encourages open communication and leadership from any level, regardless of title or seniority.
- **Diversity & Inclusion**: Is an Equal Opportunity and Affirmative Action Employer and participates in the E-Verify program.
- **Perks**: While specific perks are not listed on the careers page, the company highlights employee wellbeing, flexibility, and a strong, supportive culture.

## Sources
1. [bottomline.com - About Us](https://www.bottomline.com/about)
2. [bottomline.com - Careers](https://www.bottomline.com/about/careers)
3. [LinkedIn - Bottomline](https://www.linkedin.com/company/bottomline-payments)
4. [bottomline.com - Explore Open Roles](https://www.bottomline.com/about/careers/jobs)
5. [bottomline.com - US Homepage](https://www.bottomline.com/us)

## Other roles at Bottomline

- [Account Manager](https://feeny.ai/job/account-manager-bottomline-portsmouth-m7gq6g7d9fgn) — Portsmouth, NH
- [Customer Support Specialist](https://feeny.ai/job/customer-support-specialist-bottomline-india-z98m8xwe8p48) — India
- [Project/Program Manager](https://feeny.ai/job/project-program-manager-bottomline-kosovo-y8ey93c5pq8m) — Kosovo
- [Implementation Consultant](https://feeny.ai/job/implementation-consultant-bottomline-portsmouth-594g1ypzstbx) — Portsmouth, NH
- [FPA Manager](https://feeny.ai/job/fpa-manager-bottomline-portsmouth-jz76d4ehmxfg) — Portsmouth, NH
- [Project Manager](https://feeny.ai/job/project-manager-bottomline-theale-m81k29zcej10) — Theale, United Kingdom / Reading, United Kingdom
- [Customer Success Associate](https://feeny.ai/job/customer-success-associate-bottomline-theale-p08xxvey955m) — Theale, United Kingdom / Reading, United Kingdom
- [Channel Sales Executive](https://feeny.ai/job/channel-sales-executive-bottomline-portsmouth-nnaynj49hm8a) — Portsmouth, NH
- [Product Director, Cash Management and Payment Hub](https://feeny.ai/job/product-director-cash-management-and-payment-hub-bottomline-portsmouth-8sprayn8z847) — Portsmouth, NH
- [Relationship Manager](https://feeny.ai/job/relationship-manager-bottomline-portsmouth-6jntp4cdrwx3) — Portsmouth, NH