---
title: 'Senior Analyst, Care at Angi'
canonical: 'https://feeny.ai/job/senior-analyst-care-angi-united-states-nhk74khrk370'
type: 'job'
last_seen: '2026-10-31'
---

# Senior Analyst, Care at Angi

- **Company:** Angi
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-10-31
- **Apply:** https://jobs.ashbyhq.com/angi/f3e922d0-b894-49ec-8cc7-2cd48346bc08

## Job description

For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance:

- Founded in 1995 as Angie’s List and rebranded in 2021
- Global company with 9 brands in 8 countries and employees worldwide
- Homeowners have turned to us for 300 million home projects and counting

Job Summary: We are seeking a highly analytical and detail-oriented Senior Analyst to join our team. In this role, you will support the analytics roadmap by leveraging advanced data analysis, modeling, and visualization techniques to generate strategic insights for our Customer Care team. This role will focus on optimizing our care function, with projects aimed at providing data-driven recommendations to ensure we are providing high-quality customer care to both homeowners and pros, optimizing for revenue and customer experience. You will work closely with product, strategy, and operations teams to analyze the care team performance, focusing on metrics such as save rate, customer churn, and cash collection.. As a Senior Analyst, you will focus on providing data-backed recommendations that answer not just "what happened?", but "what will happen?" and "what should we do?" to enhance the customer experience and grow the bottom line.

Key Responsibilities:

- Engage with cross-functional stakeholders to build relationships, understand their analytical needs, and align on project scope and timing.
- Analyze changes in network trends to identify growth opportunities.
- Leverage advanced modeling skills to generate predictive and prescriptive insights, while supporting self-serve solutions where feasible.
- Communicate complex findings to non-technical stakeholders through clear, compelling narratives and visualizations.
- Create and maintain dashboards to monitor key metrics, exploring solutions for near real-time analytics to enable agile responses to changing market conditions.
- Follow best practices for data validation and quality assurance
- Seek out and pursue opportunities to leverage AI to spark creativity, process information, and streamline analytical workstreams.
- Work with data and product teams to maintain accurate, scalable data solutions and enhance shared data resources.
- Proactively document and share insights with peers, and embrace opportunities to mentor junior team members.

Required Qualifications:

- Bachelor's degree in Data Science, Economics, Statistics, Business, or a related field.
- 5+ years of analytical experience in an e-commerce, marketplace, or related field.
- Strong proficiency in SQL and data analysis tools such as Python or R.
- Expertise in data visualization tools such as Looker, Tableau, or Power BI.
- Demonstrated ability to apply predictive modeling techniques to solve business problems.
- Excellent communication skills with the ability to translate complex data into actionable business recommendations.
- Strong project management skills and the ability to manage multiple priorities in a fast-paced environment.
- Ability to leverage AI to streamline analytical workstreams.

Compensation & Benefits:

- The base salary band for this position ranges from $100,000 - $150,000, commensurate with experience and performance. Compensation may vary based on factors such as geographic location.
- This position will be eligible for a competitive year end performance bonus & equity package.
- Full medical, dental, vision package to fit your needs.
- Flexible vacation policy; work hard and take time when you need it.
- Pet discount plans & retirement plan with company match (401K).
- The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world.

We value diversity: We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

#LI-Remote

## About Angi

## Company Overview
- **One-liner**: Angi is a digital marketplace that connects homeowners with local service professionals for home improvement, repair, and maintenance projects.
- **Entity Type**: Public (NASDAQ: ANGI)
- **Headquarters**: Denver, Colorado, United States
- **Founded**: 1995 (as Angie's List)
- **Founders**: Angie Hicks (co-founder of Angie's List)

## Core Business
- **Primary industry/industries**: Home Services, Online Marketplace, Software Development
- **Target customers**: B2C (homeowners) and B2B (home service professionals, from solo operators to large national accounts)
- **Mission or purpose statement**: "To help everyone love where they live."

## Products & Services
- **Angi Platform (Marketplace)**: A comprehensive online platform where homeowners can research, find inspiration, compare costs, and hire skilled professionals for over 300 million projects. Includes reviews, cost guides, and booking.
- **Angi Ads (for Pros)**: A suite of advertising and lead generation products for home service professionals to grow their businesses, including subscription plans and pay-per-lead options.
- **Handy**: An on-demand home services platform acquired by Angi, offering instant booking for cleaning, handyman, and assembly services.

## Market Standing
- **Valuation/Market Cap**: USD 1.29 Billion (as of recent data)
- **Key Metric**: Annual Revenue of USD 323.3 Million (latest fiscal year)
- **Notable Investors/Partners**: IAC (InterActiveCorp) is the majority owner. The company has raised a total of USD 150.1M in funding prior to its IPO.
- **Growth Signals**: Angi has facilitated over 150 million service requests. The company operates in 20 countries, including the Netherlands, Canada, Germany, the UK, and France. Recent job posting trends show a +96.1% increase year-over-year, indicating active hiring.

## Competitive Advantages
- **Brand Trust & Scale**: With a 30-year history (founded as Angie's List), Angi has built a trusted brand and a vast network of vetted professionals, making it a go-to resource for homeowners.
- **Comprehensive Platform**: Unlike niche competitors, Angi offers a full lifecycle solution—from inspiration and research to hiring and project management—covering over 750 service categories.
- **Data & Network Effects**: The massive volume of reviews, project data, and professional feedback creates a powerful moat, improving matching algorithms and user experience over time.

## Strategic Focus
- **Platform Modernization**: Continuing to evolve from a directory into a full-service transactional platform, simplifying the process for both homeowners and pros.
- **AI & Data Science**: Investing heavily in data and machine learning (evidenced by roles like Staff AI Product Analyst, Principal Analytics Engineer) to improve matching, pricing, and operational efficiency.
- **International Expansion**: Growing presence in key European markets (Netherlands, Germany, France, UK) and Canada.
- **Pro Growth & Retention**: Developing tools and services to help home service professionals succeed, from lead generation to business management software.

## Why Work Here
- **Culture & Values**: Certified as a Great Place to Work® (78% of employees say it's a great place to work vs. 57% at a typical US company). Core values include "Build Trust. Do What’s Right," "Be Bold. Tell It Like It Is," and "Enable Great People to Do Great Things."
- **Work Model**: Highly flexible with a strong remote-first culture. Many roles are listed as "Remote - United States" or "Hybrid" for specific international offices (Amsterdam, Aix-en-Provence).
- **Benefits**: Comprehensive package including flexible PTO for salaried employees, up to 16 weeks paid leave for birthing parents + 8 weeks bonding, 401k match (50% up to 3%), tuition reimbursement, subsidized family care via Care.com, free Headspace subscription, and charitable donation matching up to $15,000/year.
- **Engineering & Data Culture**: Strong emphasis on data-driven decision making and modern tech. Open roles include Staff Machine Learning Engineer, Principal Analytics Engineer, and Engineering Manager, Kubernetes, suggesting a sophisticated tech stack.
- **Impact**: Employees work on a platform that helps millions of homeowners and supports the growth of thousands of small businesses, offering a tangible sense of purpose.

## Sources
1. [angi.com - Careers Page](https://www.angi.com/careers/jobs)
2. [LinkedIn - Angi Company Page](https://www.linkedin.com/company/angi)
3. [angi.com - Careers Landing Page](https://www.angi.com/landing/careers)
4. [Glassdoor - Angi Jobs](https://www.glassdoor.com/Jobs/Angi-Jobs-E15700.htm)
5. [Great Place To Work - Angi Profile](https://www.greatplacetowork.com/certified-company/7045819)

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