---
title: 'Senior Analyst, Operational Risk Management at EQ Bank | Canada''s Challenger Bank'
canonical: 'https://feeny.ai/job/senior-analyst-operational-risk-management-eq-bank-canada-s-challenger-bank-rbxn9ytj288n'
type: 'job'
last_seen: '2026-11-03'
---

# Senior Analyst, Operational Risk Management at EQ Bank | Canada's Challenger Bank

- **Company:** EQ Bank | Canada's Challenger Bank
- **Location:** Toronto, Canada
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-03
- **Apply:** https://jobs.lever.co/eqbank/75082323-bc60-441f-8238-7faa95d373ba

## Job description

The Work

The Senior Analyst, Operational Risk Management supports the Bank's Operational Risk Management framework by identifying, assessing, monitoring, and reporting non-financial risks. The role partners with business units across the organization to evaluate operational risks and controls, conduct independent control testing, oversee issue remediation activities, and support the Business Continuity Management program. The position helps ensure risks related to people, processes, systems, and external events are appropriately managed and reported while promoting a strong risk management culture across the Bank.

The Core Responsibilities

- Conduct risk and control assessments with business partners to identify operational risks, evaluate control effectiveness, and assess residual risk exposures.

- Plan and perform independent testing of key business controls using established methodologies to assess control design and operating effectiveness.

- Identify control weaknesses and operational risk issues and coordinate remediation efforts with business stakeholders to ensure timely resolution.

- Monitor and oversee issue management activities, including tracking corrective action plans, validating remediation activities, and escalating concerns when appropriate.

- Support the Business Continuity Management program by coordinating Business Impact Assessments, maintaining continuity planning documentation, and facilitating periodic reviews with business units.

- Prepare operational risk reporting, key risk metrics, and management information for committees and senior management stakeholders.

- Maintain operational risk inventories, including risk, control, and issue information, ensuring records remain accurate and current.

- Provide guidance to business units regarding operational risk management practices, control design, and risk mitigation strategies.

- Contribute to the development, maintenance, and enhancement of operational risk management policies, standards, procedures, and supporting documentation.

- Build and maintain effective working relationships with stakeholders across operational, compliance, risk, technology, and business functions to support risk management objectives.

- Support broader enterprise risk management programs and initiatives, including areas such as technology risk, cybersecurity risk, and third-party risk management.

Let's Talk About You

- University degree or college diploma in Business, Finance, Risk Management, Accounting, Economics, Commerce, or a related discipline required.

- Professional certifications such as CRISC, CIA, CBCP, CISA, CRM, or equivalent are considered an asset.

- 5-7 years of total professional experience within risk management, operational risk, internal audit, compliance, business continuity, controls assessment, or a related field.

- Resolver, Archer or other GRC system is considered an asset.

- Strong analytical and problem-solving capabilities with the ability to interpret qualitative and quantitative information.

- Ability to evaluate risks, identify root causes, and develop practical recommendations.

- Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.

- Strong written and verbal communication skills.

- Ability to prepare concise and meaningful reporting for business and risk stakeholders.

- Collaborative relationship-building skills and ability to influence stakeholders without direct authority.

- Demonstrates sound judgment, attention to detail, initiative, and accountability.

- Communication skills required:

- Moderately complex communication involving facilitation of meetings, presentation of assessment results, preparation of reports, provision of advisory guidance, and interaction with stakeholders across multiple business areas.

## About EQ Bank | Canada's Challenger Bank

## Company Overview
- **One-liner**: A Canadian challenger bank providing digital-first personal and commercial banking, lending, and asset management through its EQ Bank platform and parent company EQB Inc.
- **Entity Type**: Public (TSX: EQB)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 1970
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Banking, Financial Services, Digital Banking, Asset Management
- **Target customers**: B2C (Canadian consumers), B2B (small businesses, credit unions, commercial real estate borrowers)
- **Mission / purpose**: “Drive change in Canadian banking to enrich people’s lives” — challenging the status quo to bring more competition and better value to Canadians.

## Products & Services
- **EQ Bank**: Canada’s first all-digital, cloud-based bank offering high-interest savings, registered accounts, GICs, and everyday banking (SaaS-like digital platform)
- **Business Banking**: Recently launched all-digital banking platform for small businesses, offering greater value and a differentiated experience
- **Commercial Banking**: Lending focused on insured multi-unit residential securitization, serving builders and renovators of rental apartment supply
- **Insurance (Equitable Trust/Concentra)**: Home and auto insurance, estate and trust services
- **Asset Management (ACM Advisors)**: Alternative asset management for institutional investors
- **Credit Union Solutions**: Services for nearly 200 Canadian credit unions, serving approximately six million members

## Market Standing
- **Valuation / Market Cap**: Not directly disclosed in provided sources; combined assets under management and administration are $151 billion (company overview) – $138 billion (annual report). Market cap is not publicly available in the provided data.
- **Key Metric**: Annual revenue of $270 million (LinkedIn estimate); public company with SEC/TSX filings.
- **Notable Investors / Partners**: Exclusive financial partner of Loblaw Companies Limited’s PC Optimum™ loyalty program (18+ million members). Recognized as one of Forbes’ World’s Best Banks (2021‑2025) and named top bank in Canada and North America by The Banker (Financial Times, 2025).
- **Growth Signals**: 607,000 EQ Bank customers at end of Q4 2025 (18% YoY increase); directly serves over 779,000 customers; employee count grew to ~1,950 (from ~1,360 on LinkedIn, indicating significant hiring); moved into new national headquarters at EQ Bank Tower in Toronto (May 2025).

## Competitive Advantages
- **First-mover digital advantage**: Canada’s first all-digital bank, built on a proprietary cloud platform that enables rapid product development and fintech collaborations.
- **Challenger brand identity**: Distinct positioning as a “Challenger Bank™” that actively disrupts the big-five bank oligopoly, attracting customers seeking better value.
- **Massive embedded reach**: Exclusive partnership with PC Optimum (18M+ members) gives EQ Bank deep integration into daily Canadian spending.
- **Strong regulatory standing**: Operating as a Schedule I bank (7th largest by assets) with OSFI regulation, providing trust and stability.

## Strategic Focus
- **Open banking leadership**: Advocating for and integrating open banking to give customers control over their financial data and enable better choices.
- **Digital expansion**: Scaling the EQ Bank platform (record customer growth) and recently launching Business Banking to capture small business market.
- **Innovation & efficiency**: Leveraging cloud-native platform to drive best-in-class cost efficiencies and rapidly innovate new products.
- **Talent growth**: Investing in leadership development programs and building a pipeline of future leaders to sustain growth.

## Why Work Here
- **Culture**: Recognized on LinkedIn Top Companies list for workplace growth and career progression (2024) and Canada’s Best Workplaces™ (2023). Emphasizes authenticity, inclusion, and a “Challenger” mindset.
- **Work model**: Hybrid work model with flexible hours, generous vacation, and a “work from away” program.
- **Compensation & benefits**: Comprehensive medical, dental, vision, fertility, and mental health support; company equity via stock matching; retirement savings plan with matching; 12 weeks top-up pay for parental leave.
- **Growth & learning**: Annual learning budget; allowances for home office and wellness; structured internship, co-op, and Leadership Development Program (LDP) offering real responsibility, mentorship, and cross-functional rotations.
- **Wellness**: Employee assistance program, sick days, life and disability insurance.
- **Perks**: New national headquarters at EQ Bank Tower in downtown Toronto.

## Sources
1. [eqbank.ca - Company Overview](https://www.eqbank.ca/about-us/about/company-overview)
2. [eqbank.ca - Careers](https://www.eqbank.ca/about-us/about/careers)
3. [jobs.lever.co/eqbank - Job listings](https://jobs.lever.co/eqbank)
4. [linkedin.com/company/-eqbank - LinkedIn company page](https://linkedin.com/company/-eqbank)
5. [filecache.investorroom.com - EQB 2025 Annual Report](https://filecache.investorroom.com/mr5ircnw_eqbank2/1591/EQB-2025_Annual_Report_Final.pdf)

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