---
title: 'Senior Analytics Engineer, Financial Systems Engineering at Extend'
canonical: 'https://feeny.ai/job/senior-analytics-engineer-financial-systems-engineering-extend-remote-yvzp5vs1zg5m'
type: 'job'
last_seen: '2026-10-12'
---

# Senior Analytics Engineer, Financial Systems Engineering at Extend

- **Company:** Extend
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-09-23
- **Last confirmed live:** 2026-10-12
- **Apply:** https://job-boards.greenhouse.io/extend/jobs/6205971004

## Job description

About Extend:

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

About the Role:

Extend runs a service-contract business where every dollar must be traceable from inbound merchant data, through our operational and analytics databases, into the accounting system, and back out to obligor, reinsurer, and audit reporting.

The Financial Systems Engineering team owns the systems and controls that keep that traceability automated, tested, and auditable. Your scope runs from raw merchant data through invoicing and financial reporting: the models that determine what gets invoiced and reimbursed, the financial models the business reports from, and the tie-outs that prove the numbers agree.

You’ll report to our Director, Financial Systems Engineering. The role is hands-on SQL and dbt with real ownership: you write the logic that produces reported numbers and you answer for what you ship.

What You’ll Do:

- Build and maintain invoicing and reimbursement logic. The models that calculate what has been invoiced, what is due, and what is in error across contracts sold and claims paid.
- Reconcile across systems. Automated tie-outs between inbound merchant data, operational databases, the warehouse, and the accounting system.
- Drive variances to root cause. Establish the source of truth on each side and resolve breaks at the source.
- Build and maintain financial models in dbt. Revenue recognition, obligor and reinsurer reporting, and claim cost, with tests, documentation, and PR review.
- Triage reported data issues. Quantify impact, identify who needs to act, hold affected invoices pending correction, and track the systemic fix.
- Validate claim and service order expense accuracy. Confirm reported expenses match what was paid, and extend automation across reimbursement paths.
- Partner on merchant configuration. Support internal audits of how inbound merchant data maps to internal representations, and work with the owning teams to resolve findings.
- Build standing financial controls. Loss ratio and anomaly monitoring by merchant, closed service orders with unexpected expenses, attribution gaps, each routed to an owner automatically.
- Investigate and correct data against production APIs, and partner with engineering teams on the upstream fixes that stop the problem recurring.
- Support internal and external audits with traceable, documented, reproducible results.

What We’re Looking For:

- 4-6 years in analytics or data engineering. Building analytical or financial models in dbt (or equivalent) under version control, with testing and PR reviews.
- Strong SQL. You write efficient, well-structured SQL against large financial datasets, and you can trace complex existing models to confirm the logic matches the business intent.
- Reconciliation instincts. You know what a source of truth is, how to prove two systems agree, and what to do when they don’t.
- Comfort with financial data. A wrong number here reaches an invoice, an auditor, or a partner, and you work accordingly.
- API fluency for investigating and correcting operational data.
- Clear written communication. You’ll explain data to accountants and account owners, and push back when a request doesn’t hold up.
- A bias toward root cause and automation. Fixing this month’s invoice is the baseline. You want to know why it broke and how to keep it from breaking next month.
- Comfort with ambiguity. You can shape how the work gets done when the path is not already defined.
- Bonus: merchant reconciliation; warranty, insurance, or service-contract programs; claims and reimbursements; order-to-cash systems; NetSuite; obligor and reinsurer reporting; or AI-assisted workflows for operational triage.

Expected Pay Range: $155,000 - $170,000 per year salaried*

*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.

Extend does not provide immigration-related sponsorship for this role. Life at Extend:

- Working with a great team from diverse backgrounds in a collaborative and supportive environment.
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Generous, flexible paid time off policy.
- 401(k) with Financial Guidance from Morgan Stanley.

[Extend CCPA HR Notice](https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing)

## About Extend

## Company Overview
- **One-liner**: Extend provides API-first product and shipping protection technology that helps brands turn post-purchase customer data into real-time intelligence to reduce fraud, protect margins, and increase loyalty.
- **Entity Type**: Private (Series C, backed by strategic investors)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2019
- **Founders**: Not explicitly listed in the provided data, but Joe Moss is listed as Founder and CPO on LinkedIn.

## Core Business
- **Primary industry/industries**: Fintech / Insurtech (product protection, shipping protection, warranty services)
- **Target customers**: B2B – e-commerce merchants, manufacturers, and retailers (SMB to Enterprise)
- **Mission or purpose statement**: “Protect what people love” – reviving the product protection industry with modern, API-first technology.

## Products & Services
- **Shipping Protection**: Embedded protection for shipments, offering zero cost to merchants and pure profit from plan sales.
- **Product Protection & Extended Warranties**: API-first protection solutions for a wide range of products (apparel, beauty, furniture, electronics, etc.).
- **Returns & Exchange Optimization**: Dynamic policies that reduce abuse and improve customer experience.
- **Fraud & Risk Analytics**: Real-time shopper analysis and claim automation to contain support costs and fraud.

## Market Standing
- **Valuation**: Exceeding $1.5 billion (as per LinkedIn, likely from Series C round in 2021).
- **Key Metric**: Total funding of $320.4M (Series C led by SoftBank Vision Fund for $260M, plus earlier rounds).
- **Annual Revenue**: $15.7M (LinkedIn estimate; note: company may not disclose exact ARR).
- **Notable Investors/Partners**: SoftBank, PayPal, AMEX, Nationwide, Meritech Capital Partners, GreatPoint Ventures.
- **Growth Signals**: 
  - 1,200+ merchant partners including Peloton, Tonal, Casper, Sonos, Michaels, Ashley Furniture, Oura.
  - Headcount grew 7.8% YoY to 211 employees.
  - Acquired Aon Warranty Solutions (EXTEND WARRANTY SERVICES LIMITED and EXTEND SERVICES LIMITED).
  - Launched in 2022 (likely new product lines or expansion).

## Competitive Advantages
- **API-first embedded platform** that seamlessly integrates with existing e-commerce systems.
- **Real-time data intelligence** to differentiate customers by value and risk, enabling dynamic policies.
- **Zero-cost model** for merchants – revenue generated from protection plan sales.
- **Strategic backing** from major financial and insurance players (SoftBank, PayPal, AMEX, Nationwide).
- **Strong customer outcomes**: +61% average lift in customer LTV, +46% in average order value, +5% incremental revenue.

## Strategic Focus
- Continue expanding merchant partnerships and product categories (apparel, beauty, furniture, fine jewelry, etc.).
- Deepen AI/ML capabilities for fraud detection and personalized customer experiences (open roles for Senior Machine Learning Data Scientist, Manager, Machine Learning).
- Scale operations globally (presence in Canada, Philippines, Lebanon) and grow the remote-first workforce.
- Integrate recent acquisitions to enhance warranty and protection services.

## Why Work Here
- **Culture**: “Win together,” “Embrace transparency, earn trust,” “Control your own destiny,” “Think big, drive change,” “Wow every customer.”
- **Workplace**: Remote & hybrid options; hub in San Francisco. Flexible vacation policy, paid company holidays.
- **Benefits**: Comprehensive medical, dental, vision; 401(k) program; competitive salary and stock options; paid parental leave; LinkedIn Learning subscriptions; Employee Resource Groups.
- **Engineering culture**: Emphasis on ownership, collaboration, and using technology to modernize a legacy industry. Open roles across Data Engineering, Product Engineering, Machine Learning, Security, and Developer Experience.
- **Growth**: Fast-growing startup with strong financial backing and a clear mission – opportunity to make a significant impact.

## Sources
1. [extend.com/careers](https://www.extend.com/careers)
2. [extend.com/life-at-extend](https://www.extend.com/life-at-extend)
3. [extend.com](https://www.extend.com/)
4. [job-boards.greenhouse.io/extend](https://job-boards.greenhouse.io/extend)
5. [linkedin.com/company/helloextend](https://www.linkedin.com/company/helloextend)

## Other roles at Extend

- [Director of Revenue Operations](https://feeny.ai/job/director-of-revenue-operations-extend-san-francisco-byrmst5vgvcm) — San Francisco, CA
- [Senior Data Platform Engineer, Enterprise Merchant Integrations](https://feeny.ai/job/senior-data-platform-engineer-enterprise-merchant-integrations-extend-remote-bg8jqk038gxd)
- [Manager, Analytics Engineering](https://feeny.ai/job/manager-analytics-engineering-extend-remote-fkfje9wx3c10)
- [Account Manager, Enterprise Growth Strategy](https://feeny.ai/job/account-manager-enterprise-growth-strategy-extend-united-states-6h8x3z5a1nmv) — United States
- [Director, Financial Systems Engineering](https://feeny.ai/job/director-financial-systems-engineering-extend-remote-vzftp8v3mjte)
- [Account Executive, Corporate Enterprise](https://feeny.ai/job/account-executive-corporate-enterprise-extend-san-francisco-cxdtdfsmqkps) — San Francisco, CA
- [Manager, Fraud Intelligence](https://feeny.ai/job/manager-fraud-intelligence-extend-united-states-xqcdhq16y9p4) — United States
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- [Engineering Manager - Servicing & Fulfillment](https://feeny.ai/job/engineering-manager-servicing-fulfillment-extend-united-states-x52grk1svfry) — United States