--- title: 'Senior Analytics Manager (Individual Contributor) at Zopa' canonical: 'https://feeny.ai/job/senior-analytics-manager-individual-contributor-zopa-london-6yr79kgj202e' type: 'job' last_seen: '2026-09-13' --- # Senior Analytics Manager (Individual Contributor) at Zopa - **Company:** Zopa - **Location:** London, United Kingdom - **Work type:** hybrid - **Posted:** 2026-06-30 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.lever.co/zopa/da5afff9-bdad-436b-aa3f-d8023eb15b23 ## Job description Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The Opportunity Analytics is changing rapidly. AI is transforming how analysts work. Organisations are changing how they think about metrics and self-service. Modern data platforms are creating entirely new ways to generate insight and make decisions. At Zopa, we don't want to simply react to those changes—we want to shape them. We're looking for a Senior Analytics Manager / Analytics Manager (IC) to help build the next generation of analytics capabilities across the bank. This is an individual-contributor role with no direct people-management responsibility. This is a rare opportunity to operate as a senior individual contributor with broad influence across an established analytics function. You'll help us identify and exploit the opportunities created by AI, raise technical standards, and drive strategically important cross-functional analytics initiatives. You will remain close enough to delivery to stay credible, personally leading high-impact analytics initiatives. If you're excited by the idea of shaping the future of analytics we'd love to hear from you. A day in the life - Drive analytics-wide innovation, identifying practical opportunities created by AI, modern analytics tooling and evolving platform capabilities. - Help define and execute our strategy for semantic layers, self-service analytics and metric governance. - Raise technical standards across the analytics community, improving quality, consistency and scalability. - Partner with Product, Data, Engineering and Analytics leaders to shape the future direction of analytics at Zopa. - Coach and influence analysts and analytics leaders, helping build capability across the wider function. - Lead experimentation with emerging technologies and help turn promising ideas into scalable capabilities. - Own and evolve strategically important analytics products and reporting outputs, including senior leadership reporting and cross-functional metrics. - Help define and govern critical business concepts and metrics used across the organisation. - Influence platform, tooling and architectural decisions to maximise value for analytics users. - Act as a trusted technical and strategic advisor across the analytics organisation. ## About you - You've built deep expertise in analytics, BI, analytics engineering, data strategy or a related field, and understand how these disciplines fit together to create value. - Highly technical, with strong capability in coding, analytics tooling, data modelling and analytics architecture. You're able to move comfortably between strategic discussions and technical implementation details. - You have a strong understanding of semantic layers (e.g DBT metricflow or LookML), metric governance, self-service analytics and modern BI concepts, with a clear point of view on what good looks like. DBT experience is a strong advantage. Proven track record of influencing stakeholders at all levels and driving meaningful change without relying on formal authority. - An active explorer of emerging technologies and can identify practical opportunities to improve how teams work, access data and generate insight. - You have a deep personal interest in AI and a well-developed perspective on how it will transform analytics over the coming years. Ideally, you've helped lead adoption of AI-enabled analytics capabilities or worked in an environment that is ahead of the curve. - You thrive in ambiguity and periods of rapid change, and are able to create clarity, alignment and direction even when the future is uncertain. - Equally comfortable shaping long-term strategy and getting hands-on to turn ideas into reality. - Naturally curious, pragmatic and outcome-focused, and enjoy helping others grow and raising the capability of teams around you. - Experience in financial services is helpful but not essential. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. Our approach to AI in interviews At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. Because of that, we want to be transparent about how we think about AI use during our hiring process. Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way. ## About Zopa ## Company Overview - **One-liner**: Zopa is a UK digital-first bank offering savings, loans, credit cards, car finance, and the Biscuit current account, built around a mission to make money work better for customers. [zopa.com](https://www.zopa.com/) - **Entity Type**: Private (Privately Held; 21 funding rounds to date) [linkedin.com](https://linkedin.com/company/zopabank) - **Headquarters**: London, United Kingdom (20 Water Street, London E14 9QG; also an office in Manchester) [linkedin.com](https://linkedin.com/company/zopabank) - **Founded**: 2005 [zopa.com](https://www.zopa.com/about) - **Founders**: Richard Duvall, James Alexander, Giles Andrews, David Nicholson, Tim Parlett [linkedin.com](https://linkedin.com/company/zopabank) ## Core Business - **Primary industries**: Financial Services, Digital Banking, Consumer Lending, Savings [linkedin.com](https://linkedin.com/company/zopabank) - **Target customers**: B2C consumers in the UK; over 1.5 million customers [zopa.com](https://www.zopa.com/about) - **Mission or purpose statement**: "To make money work better for our customers" and "create a fairer financial world that makes every penny count for our customers." [careers.zopa.com](https://careers.zopa.com/) [zopa.com](https://www.zopa.com/about) ## Products & Services - **Biscuit current account**: A free current account launched in 2025, offering interest on balances, cashback on bills, an exclusive savings rate, and easy app-based management. [zopa.com](https://www.zopa.com/about) - **Smart Saver**: Flexible savings pots with competitive rates. [zopa.com](https://www.zopa.com/) - **Loans**: Personal loans with low rates and "no hidden catches," applicable in minutes. [zopa.com](https://www.zopa.com/about) - **Credit card**: App-managed credit card used by 600,000+ customers. [zopa.com](https://www.zopa.com/about) - **Car finance**: Auto financing options integrated with the Zopa app. [zopa.com](https://www.zopa.com/) - **Borrowing Power**: In-app tool showing credit score and borrowing potential. [zopa.com](https://www.zopa.com/) - **Zopa app**: Central hub for bank account, loans, credit card, and savings, supporting Apple Pay and live customer support. [zopa.com](https://www.zopa.com/) ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual revenue of GBP 29.9M; net income of £34.2M (2024); over £13B lent out and £5B in savings managed. [linkedin.com](https://linkedin.com/company/zopabank) [zopa.com](https://www.zopa.com/about) - **Notable Investors/Partners**: Investors are not publicly named in current sources, but Zopa has completed 21 funding rounds. Regulators include the FCA and PRA; savings are covered by the FSCS. [linkedin.com](https://linkedin.com/company/zopabank) [zopa.com](https://www.zopa.com/) - **Growth Signals**: Headcount grew 18.5% YoY to 797 employees; monthly job postings up 6.9% and yearly up 158.3%; 31 active job openings; 1.5M total customers; 600,000+ credit card users; launched Biscuit current account in 2025. [linkedin.com](https://linkedin.com/company/zopabank) [zopa.com](https://www.zopa.com/about) ## Competitive Advantages - **First-mover heritage**: Founded as the world's first peer-to-peer lending company in 2005, with a long track record of lending innovation. [zopa.com](https://www.zopa.com/about) - **Regulatory moat**: Currently authorised by the PRA and regulated by the FCA, with FSCS deposit protection—giving it the trust of a high-street bank combined with app-based convenience. [zopa.com](https://www.zopa.com/) [zopa.com](https://www.zopa.com/about) - **Integrated product suite**: A single app covering current account, savings, loans, credit card, and car finance, driving cross-sell and customer stickiness. [zopa.com](https://www.zopa.com/) - **Customer trust and scale**: Excellent Trustpilot rating from 30,000+ reviews, £13B+ in loans originated, and 1.5M users across the UK. [zopa.com](https://www.zopa.com/about) - **Award-winning products**: Recognised for its loan, credit card, car finance, and savings offerings. [zopa.com](https://www.zopa.com/about) ## Strategic Focus - **Digital bank expansion**: Building on the 2025 launch of the Biscuit current account to grow its customer base and daily banking share. [zopa.com](https://www.zopa.com/about) - **Customer-centric product innovation**: Continuing to develop savings, loans, credit cards, and car finance products that deliver "more dough with less effort." [zopa.com](https://www.zopa.com/) - **App-led user experience**: Strengthening the app as the primary gateway for all banking and money-management needs. [zopa.com](https://www.zopa.com/) - **Sustainable growth**: Growing revenue while maintaining strong net income performance (e.g., £34.2M in 2024) and customer trust. [linkedin.com](https://linkedin.com/company/zopabank) ## Why Work Here - **Culture and values**: Zopa's culture centres on Empowerment, Drive, and Collaboration—supporting employees to innovate, take personal accountability, and grow through personal development initiatives. [careers.zopa.com](https://careers.zopa.com/) - **Growth environment**: 18.5% headcount growth YoY and a +158% increase in active job postings signal strong scaling. [linkedin.com](https://linkedin.com/company/zopabank) - **Work-life balance**: Employee reviews on LinkedIn rate work-life balance at 3.7/5, with an overall employer rating of 3.4/5 (527 reviews). [linkedin.com](https://linkedin.com/company/zopabank) - **Flexibility**: Zopa offers "an environment of high trust, and additional benefits that enable our teams to work in ways that allow them to meet both personal and professional goals." [careers.zopa.com](https://careers.zopa.com/) - **Professional development**: Emphasis on accelerating "career growth from within" and defining one's own career direction. [careers.zopa.com](https://careers.zopa.com/) - **Locations**: Positions in London and Manchester, spanning engineering, finance, compliance, risk, and customer teams. [linkedin.com](https://linkedin.com/company/zopabank) [jobs.lever.co](https://jobs.lever.co/zopa) - **Typical salary indicators**: For transparency, reported annual salary ranges include: Operations ~GBP 32,636, Financial Crime Officer ~GBP 30,000, Junior Operational Risk Analyst ~GBP 29,000. [linkedin.com](https://linkedin.com/company/zopabank) ## Sources 1. [careers.zopa.com](https://careers.zopa.com/) 2. [zopa.com](https://www.zopa.com/about) 3. [jobs.lever.co](https://jobs.lever.co/zopa) 4. [zopa.com](https://www.zopa.com/) 5. [linkedin.com](https://linkedin.com/company/zopabank) ## Other roles at Zopa - [AI Product Builder](https://feeny.ai/job/ai-product-builder-zopa-london-agt99vw4q2yz) — London, United Kingdom - [iOS Engineer](https://feeny.ai/job/ios-engineer-zopa-london-sk6ega54etgp) — London, United Kingdom - [Director of Engineering](https://feeny.ai/job/director-of-engineering-zopa-london-36389bk3qkg9) — London, United Kingdom - [Senior Platform Engineer](https://feeny.ai/job/senior-platform-engineer-zopa-london-fk87xfz68b6q) — London, United Kingdom - [Senior iOS Engineer](https://feeny.ai/job/senior-ios-engineer-zopa-london-ah8pra81q229) — London, United Kingdom - [Head of Complaints](https://feeny.ai/job/head-of-complaints-zopa-london-xw65zym3896a) — London, United Kingdom - [Data Scientist (Mid and Senior Level)](https://feeny.ai/job/data-scientist-mid-and-senior-level-zopa-london-qt11b3kd593d) — London, United Kingdom - [2027 Graduate Analyst](https://feeny.ai/job/2027-graduate-analyst-zopa-london-wa0y006epffw) — London, United Kingdom - [Financial Crime Specialist - Transaction Monitoring](https://feeny.ai/job/financial-crime-specialist-transaction-monitoring-zopa-manchester-kkj9nespfzmk) — Manchester - [Tax Manager](https://feeny.ai/job/tax-manager-zopa-london-6j9qdb1x200n) — London, United Kingdom