---
title: 'Senior API Data Analyst at Impact.com'
canonical: 'https://feeny.ai/job/senior-api-data-analyst-impact-com-cape-town-aq0rf2ssyx2h'
type: 'job'
last_seen: '2026-11-01'
---

# Senior API Data Analyst at Impact.com

- **Company:** Impact.com
- **Location:** Cape Town, South Africa
- **Posted:** 2026-10-26
- **Last confirmed live:** 2026-11-01
- **Apply:** https://job-boards.greenhouse.io/impact/jobs/8862993002

## Job description

## About impact.com

[impact.com](http://impact.com/) is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates,[impact.com](http://impact.com/) empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust,[impact.com](http://impact.com/) helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on[impact.com](http://impact.com/) to power more than 225,000 partnerships that deliver measurable business results.

Your Role at[impact.com](http://impact.com):

The API Analyst keeps a company-wide picture of how our APIs are used, what they cost, and where integrations go wrong, and turns that picture into a weekly operating loop. You work where the public API meets the systems behind it. The teams that own each API own its behaviour, its caching, and how large a customer's limit should be. Gateway and platform engineers own how those limits are enforced. This role supplies the evidence, the automation, and the weekly pressure those decisions need. You do not take over another team's product to make the change. Day to day you live in request logs, latency and row-volume signals, rate-limit behaviour, and partner usage patterns. You automate the checks that turn a one-off investigation into a continuous view of API health. Each week you work that view: catch misuse and bad integration patterns, name APIs that should be retired or capped, triage alerts, and hand the owning team a record they can act on. When a problem sits in one integration, you help shape a proportionate response so the platform stays stable and everyone else's access stays usable. You also help say what good looks like for customers. The same usage record should drive the story we tell integrators: which patterns we support, which ones we will not, and what we expect under contract. You are technical enough to build those checks yourself and to read the relevant code with the team that owns a change. You are senior enough to take a hard finding to the front and keep the response the size of the problem.

What You'll Do:

1. Run API usage as an operating loop

- Build a continuous picture of how our APIs are actually used: who is calling what, at what volume, with which date ranges, paging patterns, concurrency, and how widely a single integrator's traffic is spread.
- Detect and explain fan-out risk: traffic that looks fine for one account but becomes a platform incident when a partner spreads load across many accounts at once.
- Each week, work the API usage record. Identify misuse, bad integrations, spikes, and APIs that should be retired or capped. Triage the alerts. Keep a living history so the next incident starts from evidence.
- Separate expensive work from cheap work: understand when a long-running call was waiting in a queue versus actually heavy, and when a wide date range costs more or less than many narrow ones.
- Hand the owning teams the metrics they use to choose caching, rate-limit sizes, date-range caps, and concurrency. Stay with them until the evidence is understood. The decision stays with the team that owns the API.

1. Turn observability into evidence for guardrails

- Automate analysis across log search, data warehouses, and reporting tools: recurring checks, red flags, and briefings that surface bad patterns early, including with AI-assisted triage where it earns its keep. Building those checks is the job.
- Propose concrete limits grounded in real usage plus room to grow: short bursts, sustained rates, and a ceiling across an integrator's full footprint. Pressure-test the proposal with the team that owns the API and with the gateway team.
- Partner with gateway and platform engineers on how rate limits, access tokens, and HTTP 429 responses enforce the limits those teams have set.
- Recommend patterns such as date-range caps, concurrency limits, synchronous versus asynchronous versus streaming delivery, and limited-scope credentials. Follow the evidence through with the owning team. They make the product change.

1. Raise the bar on integration patterns and the customer story

- Study how large partners and peers integrate, including synchronous, asynchronous, streaming, and bulk export, and how they cap concurrency. Bring clear recommendations back into our API offering.
- Work with partnership and product colleagues on strategic and enterprise partners so proposals for rates, spare capacity, and migration reflect platform cost and risk as well as the commercial goal. Partnership owns the commercial terms. You own the cost and misuse evidence those terms have to survive.
- Help define what good looks like for third-party integrators, so we can set expectations in the contract and so what we tell customers matches what the platform can support.
- Turn what we learn from early partners into playbooks for the next integrator: clearer categories, clearer ceilings, better documentation, cleaner onboarding.

1. Hold one company-level view

- Connect what the teams that build APIs, analyse usage, and run the gateway each see into one company-level view of API health.
- Hold the tension between protecting the platform and letting customers run their businesses on our APIs.
- Favour a targeted fix, such as narrower access, a ceiling for one partner, or a guardrail on one API, when a problem is concentrated in one integration, so the wider API stays usable.
- Champion changes that improve both platform health and the client experience, including an outdated delivery pattern, an overly open API, or documentation that teaches a bad pattern. The team that owns the API makes the product change.
- Apply the same observability to newer API surfaces, including APIs built for automated clients, where traffic concentrates through one entry point and still needs a clear picture per capability, per user, and per account. You bring the picture. The team that owns that API decides the policy.

Essential requirements

- Senior analytical profile. Several years in a role that mixes data analysis, platform or API observability, and operational triage. This is not a graduate or first-job role. You need to reason about what a paging pattern or a wide date range means for the systems behind the API.
- Observability and log analysis. Comfort living in request logs and metrics (for example Elasticsearch, BigQuery, or a similar stack), joining latency, row counts, paging, date ranges, and multi-account fan-out into a coherent story.
- Statistics and quantitative judgement. Enough statistics and maths to turn months of usage into rate proposals, spare capacity, and defensible ceilings, and to know when the model is wrong.
- Automation and engineering depth. You build the repeatable checks yourself (Python, SQL, or similar), including AI-assisted triage where it earns its keep. You can read the code around an API and partner with the engineers who own it on a concrete change. You are not hired to own those API implementations.
- A weekly operating habit. You have run a cadence where analysis produced real changes: misuse contained, an API retired or capped, a team given numbers they acted on. A report that nobody uses is not the job.
- API and integration literacy. Strong understanding of REST APIs, rate limiting, authentication, concurrency, and common integration anti-patterns such as wide fan-out, unbounded date ranges, and unbounded replay.
- Judgement. You take hard findings to the forefront, argue for the right guardrail, and keep the response proportionate. You can work across the teams that own the APIs and the gateway without becoming the owner of their product.
- Clear communication. You can explain a spike, a rate table, or a proposed ceiling to engineers, product, and partnership colleagues in plain language backed by evidence, and you can turn that into the story we tell customers about a good integration.

Nice-to-have requirements

- Hands-on experience with API gateways, rate-limit buckets, and token scoping.
- Familiarity with warehouses and analytical tools used for traffic analytics (for example BigQuery, Looker, or a similar stack).
- Experience supporting large business-to-business or partner API programmes, including enterprise rate tiers and contractual usage limits.
- Exposure to query-cost or resource-based measures of API work, used to explain platform cost and spare capacity.
- Interest in APIs built for automated clients, and how the same misuse patterns show up there.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

- Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
- Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
- A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
- Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
- Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
- Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

## About Impact.com

## Company Overview
- **One-liner**: Impact.com is the world’s leading partnership management platform, enabling enterprises to discover, manage, track, and optimize all types of partnerships—from affiliates and influencers to strategic brand alliances—powered by AI and a $100B+ commerce network.
- **Entity Type**: Private (Growth-stage, backed by prominent venture capital)
- **Headquarters**: Santa Barbara, California, USA
- **Founded**: 2008
- **Founders**: David A. Yovanno (CEO), Todd Crawford, and others

## Core Business
- **Primary industry/industries**: Partnership Marketing Technology (SaaS), Affiliate Marketing, Influencer Marketing, Commerce Technology
- **Target customers**: B2B, Enterprise (over 5,000 global brands including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics)
- **Mission or purpose statement**: To create impact through partnerships by transforming the way enterprises manage and optimize all types of partnerships.

## Products & Services
- **Impact.com Platform (Core SaaS)**: An AI-native, all-in-one partnership management platform that unifies affiliate, creator, and referral programs. It covers the full partnership lifecycle: Discover & Recruit, Track, Engage, Contract & Pay, Protect & Monitor, and Optimize.
- **TrueLink™**: A proprietary cross-device tracking technology that provides a complete view of the customer journey while prioritizing privacy.
- **AI-Powered Optimization**: Predictive analytics and machine learning tools to evaluate partner value, assess customer lifetime value, and optimize performance across the partnership network.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company). The company has raised significant growth capital from top-tier investors.
- **Key Metric**: Over 5,000 global brands use the platform, managing more than 225,000 active partnerships. The platform powers over $100B in partnership commerce annually.
- **Notable Investors/Partners**: Backed by prominent venture capital firms (specific names not listed in provided sources, but widely reported as including growth equity investors). Key customers include Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics.
- **Growth Signals**: 1,000+ employees across 21 global offices; 20+ nationalities represented; actively hiring for 84+ roles across engineering, data science, product, marketing, and sales; expanding AI capabilities (e.g., Internal Systems Engineer for Applied AI, Principal Data Scientist for Fraud Modelling).

## Competitive Advantages
- **All-in-One Platform**: Unifies affiliate, influencer, and referral programs in a single dashboard, eliminating the need for multiple tools and fragmented data.
- **AI-Native & Data-Rich**: Leverages AI to predict partner value, assess customer lifetime value, and optimize performance, powered by a network of over $100B in partnership commerce.
- **Full-Stack Protection**: Built-in fraud detection, compliance monitoring, and traffic quality analysis to protect brand integrity and maximize ROI.
- **Proprietary Tracking (TrueLink™)**: Cross-device, privacy-first tracking that provides a complete picture of partner-driven conversions.
- **Scale & Trust**: Trusted by over 5,000 global brands including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics.

## Strategic Focus
- **AI-First Innovation**: Deep investment in AI and machine learning, including roles for Applied AI, Next Gen Recommendation Systems, and Fraud Modelling, to further automate and optimize partnership performance.
- **Global Expansion**: Continued growth of its 21 global offices and hiring across North America, Europe, Asia, and Africa to support a diverse, international customer base.
- **Platform Unification**: Driving the industry shift from siloed affiliate, influencer, and referral tools to a single, unified partnership management platform.
- **Enterprise Scale**: Deepening relationships with large enterprise clients and expanding the platform’s capabilities to serve the world’s biggest brands.

## Why Work Here
- **Culture & Mission**: Described as a global community of “growth technologists” who are adaptable, passionate, and collaborative. The company emphasizes science and technology to create transformational growth.
- **Remote/Hybrid/Office Policy**: Flexible working policy with work-from-home opportunities. Many roles are listed as hybrid or remote (e.g., “Hybrid” in New York City, “Remote (US)”). The policy is tailored to each role and location.
- **Notable Perks**:
    - **Work-Life Balance**: Flexible, unlimited time-off policy.
    - **Family Matters**: Paid family leave for both birthing and non-birthing parents.
    - **Health & Wellness**: Inclusive, comprehensive healthcare plans for employees and their families.
    - **Financial Growth**: Company-matched retirement plans and company stock options.
    - **Professional Development**: A wide variety of professional development courses and training.
    - **Global Community**: 20+ nationalities represented; strong emphasis on diversity, equity, and inclusion.
- **Engineering Culture**: Heavy investment in AI, data science, and platform engineering. Roles include Data Scientist (Next Gen Recommendation Systems), Principal Data Scientist (Fraud Modelling), and Internal Systems Engineer (Applied AI), indicating a sophisticated, data-driven engineering environment.

## Sources
1. [impact.com](https://impact.com/)
2. [impact.com About](https://impact.com/about/)
3. [impact.com Careers](https://impact.com/careers/)
4. [impact.com Greenhouse Job Board](http://job-boards.greenhouse.io/impact)
5. [impact.com LinkedIn](https://www.linkedin.com/company/impactdotcom)

## Other roles at Impact.com

- [Machine Learning Ops Engineer](https://feeny.ai/job/machine-learning-ops-engineer-impact-com-cape-town-76awr29jskzd) — Cape Town, South Africa
- [Partnership Trust & Safety Manager](https://feeny.ai/job/partnership-trust-safety-manager-impact-com-seattle-victoria-cnzee54wcsdq) — Seattle Victoria, NY
- [Marketplace Growth Lifecycle Manager](https://feeny.ai/job/marketplace-growth-lifecycle-manager-impact-com-cape-town-6gahfcc81f3a) — Cape Town, South Africa
- [Solutions Consultant](https://feeny.ai/job/solutions-consultant-impact-com-remote-t3zwya6kts9q)
- [FP&A Associate](https://feeny.ai/job/fp-a-associate-impact-com-cape-town-2b0ymjdgy7p6) — Cape Town, South Africa
- [Creator Productivity Manager](https://feeny.ai/job/creator-productivity-manager-impact-com-kuala-lumpur-4pn4hqtc25qq) — Kuala Lumpur, Malaysia
- [Associate Data Platform Engineer](https://feeny.ai/job/associate-data-platform-engineer-impact-com-cape-town-8p00h411dgsg) — Cape Town, South Africa
- [Program Compliance Manager](https://feeny.ai/job/program-compliance-manager-impact-com-remote-tfvacn3wj98h)
- [Senior Revenue Operations Analyst](https://feeny.ai/job/senior-revenue-operations-analyst-impact-com-new-york-4vbmr1c0bv7j) — New York, NY
- [Full Stack Software Engineer](https://feeny.ai/job/full-stack-software-engineer-impact-com-columbus-b4e9f1vqyzb2) — Columbus, OH