---
title: 'Senior Applied Scientist - Knowledge Graphs & AI at Outreach'
canonical: 'https://feeny.ai/job/senior-applied-scientist-knowledge-graphs-ai-outreach-hyderabad-1a3gq38pby8z'
type: 'job'
last_seen: '2026-09-12'
---

# Senior Applied Scientist - Knowledge Graphs & AI at Outreach

- **Company:** Outreach
- **Location:** Hyderabad, India
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-03
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/outreach/cc0715d3-8bbf-4a5c-bd32-7d12c243e2c9

## Job description

## About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About the Team:

Data is at the core of Outreach's strategy. It drives us and our customers to the highest levels of success. We use it for everything from customer health scores and revenue dashboards to operational metrics of our AWS infrastructure, to helping increase product engagement and user productivity through natural language understanding, to predictive analytics and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to deeper understand our customers’ needs and deliver new products and features to help continuously improve their customer engagement workflows.

The mission of the Data Science team is to enable such continuous optimization by reconstructing customer engagement workflows from data, developing metrics to measure the success and efficiency of these workflows, and providing tools to support the optimization of these workflows.

As a member of the team, you will work closely with other data scientists, machine learning engineers, and application engineers to define and implement our strategy for delivering this mission.

Your Daily Adventures Will Include:

Key Responsibilities:

- Knowledge Graph Design & Construction: Design and implement entity resolution and ontology population within established graph schemas. Write and optimize queries for graph traversal and feature extraction. Own data quality for assigned domains.
- Information Extraction: Build pipelines that extract structured knowledge from unstructured conversational and document data (sales calls, emails, CRM notes), including coreference resolution, relation extraction, and event detection. Run   experiments to compare approaches and improve accuracy metrics.
- Contextual Reasoning & Recommendation: Implement graph traversal logic and feature queries that feed downstream scoring signals. Build and maintain features for deal risk, next-best-action, or coaching recommendation surfaces.
- Representation Learning: Train and evaluate link prediction and node classification models using established graph embedding methods. Implement evaluation pipelines and track model performance over time.
- Domain Modeling: Translate sales concepts, such as deal stages, buyer engagement patterns, rep behaviors, and account health, into graph nodes and relationships under the guidance of senior scientists. Contribute to ontology design and documentation.
- Cross-functional Collaboration: Work with software engineers to deploy models and pipelines into production. Write clean, tested code. Monitor system health and respond to incidents. Participate in code review and design discussions.

Our Vision of You:

Qualifications:

- PhD in a relevant field such as Computer Science, NLP, Machine Learning, or a related discipline with a focus on knowledge representation and reasoning, information extraction and relationship extraction, graph neural networks, recommendation systems, or conversation AI and dialogue systems. MS + 2 years of relevant experiecne will also be considered.
- Solid engineering fundamentals. You can write production-quality code, not just prototype notebooks. You can write clean, tested Python code. Experience with graph databases or query languages (e.g., Neo4j, SPARQL, Cypher).
- Demonstrated ability to build and evaluate ML models. You've trained models, measured performance using appropriate metrics, and iterated on results.
- A track record of building things: whether that's research prototypes that went beyond the paper, open-source contributions, or side projects that required real systems thinking. You understand the gap between a research prototype and a reliable production system, such as monitoring, data drift, latency, and operational excellence.
- Strong Ownership: Take end-to-end responsibility for research and model development initiatives, from problem formulation and data analysis through experimentation, production deployment, and ongoing performance monitoring, driving outcomes with minimal oversight.
- Good communication skills. You can explain technical concepts to engineers and product managers.
- Eager to learn. You are excited to develop deep expertise in knowledge graphs and applied NLP under the mentorship of senior scientists.

Nice to Have:

- Hands-on experience applying knowledge graphs or graph-based learning methods to real-world data in a production setting.
- Strong fundamentals in at least two of: knowledge graph construction, information extraction, graph neural networks, or recommender systems.
- Experience working with large-scale unstructured text data (conversational transcripts, email, or similar)
- Experience with probabilistic graphical models, conversational AI, or sales/revenue domain data
- Published research at top-tier venues

Why Join Us?

- Greenfield Architecture: Shape the design of a core AI system from the ground up, with the latitude to make foundational technical decisions that define the platform.
- Depth That Matters: This role genuinely requires PhD-level thinking; you will tackle problems in entity resolution, temporal reasoning, and graph learning that demand it.
- Applied Impact: Work with real production feedback loops and millions of sales interactions, not just benchmarks; see your models change how thousands of teams sell.
- High Leverage, Low Bureaucracy: Join a small, senior team where your contributions are visible, your ideas ship fast, and you have direct access to leadership.
- Career Growth: Opportunity to lead initiatives and mentor engineers.

## Why You’ll Love It Here

● Highly competitive salary ● 25 days annual vacation time + sick time and casual leave ● Group medical policy coverage available to employees and up to 5 eligible family members ● OPD benefit covered up to INR 10,000 ● Life insurance and personal accident insurance at 3x annual CTC ● 26 weeks of maternity leave pay, and 15 days of paternity leave pay ● Opportunity to be part of company success via the RSU program ● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military ● Employee referral bonuses to encourage the addition of great new people to the team ● Fun company and team outings because we play just as hard as we work

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

## About Outreach

## Company Overview
- **One-liner**: Outreach provides an agentic AI platform for revenue teams to automate prospecting, deal management, forecasting, coaching, and account expansion.
- **Entity Type**: Private (Series G, $489M total funding)
- **Headquarters**: Seattle, Washington, United States
- **Founded**: 2014
- **Founders**: Four founders (names not specified in available sources)

## Core Business
- **Primary industry**: Revenue orchestration / Sales engagement platform powered by agentic AI.
- **Target customers**: B2B enterprise sales, customer success, and revenue teams. Clients include Databricks, SAP, Siemens, and Verizon.
- **Mission/purpose**: “We help our customers change the world” by delivering the only complete agentic AI platform that automates workflows and frees sellers to focus on strategic conversations.

## Products & Services
- **Outreach AI Agents**: AI teammates that handle prospecting, deal inspection, risk flagging, and action prioritization across every account and deal.
- **Outreach Omni**: A universal conversational agent that lets sellers ask questions and take action across accounts, opportunities, prospects, and meetings from in-app, mobile, or Slack.
- **Outreach MCP**: A connectivity layer that lets information and actions flow freely across the GTM stack, enabling faster execution and agentic workflows.
- **Intelligent Workflow Automation**: Pre-built, ready-to-run workflows for core sales motions with a visual canvas for configuration.
- **Conversation Intelligence**: Surface insights from calls to spot coaching opportunities and improve team performance.
- **AI-Assisted Forecasting**: Reduce prep time and improve accuracy with AI modeling that validates calls and drives revenue predictability.

## Market Standing
- **Valuation/Market Cap**: $4.4 billion valuation after Series G financing (as of latest round).
- **Key Metric**: Annual revenue of $154.7 million (LinkedIn estimate).
- **Total Funding**: $489M across 14 rounds.
- **Notable Investors/Partners**: Backed by Sands Capital, Salesforce Ventures, Lone Pine Capital, Spark, DFJ, Trinity, Mayfield.
- **Growth Signals**: 775 employees (spread across 28 countries), 5 office locations (Seattle, Prague, Atlanta, Hyderabad, plus UK), growing customer base of large enterprises, and active hiring for Director of Applied Science, Senior Technical Program Manager, and other roles.

## Competitive Advantages
- **Agentic AI focus**: One platform that covers the entire revenue lifecycle (prospecting, deal management, forecasting, coaching, expansion) with AI agents that act as teammates.
- **Enterprise-grade security & governance**: Encryption, SSO, role-based access, configurable agent controls, and full audit trails.
- **Large, loyal customer base**: World-leading enterprises like Databricks, SAP, Siemens, and Verizon trust Outreach.
- **High valuation and strong investor backing**: $4.4B valuation signals market confidence and resources for continued innovation.

## Strategic Focus
- Deepening AI capabilities across all revenue motions (AI agents, Omni, MCP) to automate more workflows and increase productivity.
- Expanding global footprint (offices in EMEA and APAC) and hiring senior technical talent (Applied Science, TPM, Solutions Consultants).
- Driving adoption of agentic AI among enterprise revenue teams, with a focus on governance and trust.

## Why Work Here
- **Culture**: Described as a “proud paradox” – balancing explosive growth with unwavering values. Emphasis on agility, high standards, ownership, and doing the right thing. Employees are expected to own their business and are never bored.
- **Work locations**: Headquarters in Seattle (333 Elliott Ave W), plus offices in Prague, Atlanta, and Hyderabad. Distributed workforce across 28 countries. Hybrid/remote policy not explicitly stated but multiple office locations and global team suggest flexibility.
- **Benefits**: Parental leave with extended PTO for both parents, 401k, and a focus on work-life balance.
- **Engineering culture**: Opportunities to work on cutting-edge AI/ML (Knowledge Graphs, Applied Science), large-scale platform engineering, and revenue intelligence. Open roles include Director of Applied Science, Senior Technical Program Manager, and Senior Applied Scientist.

## Sources
1. [Outreach Careers Page – Job Listings](https://jobs.lever.co/outreach)
2. [Outreach – Working at Outreach](https://www.outreach.ai/company/working-at-outreach)
3. [Outreach – About Page](https://www.outreach.ai/company/about)
4. [Outreach LinkedIn Profile](https://linkedin.com/company/outreach-saas)
5. [Outreach – Homepage](https://www.outreach.ai/home)

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