---
title: 'Senior Associate, Claims & Risk Management at HelloFresh'
canonical: 'https://feeny.ai/job/senior-associate-claims-risk-management-hellofresh-boulder-colorado-672fbbtqmz09'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Associate, Claims & Risk Management at HelloFresh

- **Company:** HelloFresh
- **Location:** Boulder Colorado, United States / Irving TX, United States / New York NY, United States
- **Compensation:** $75k–$95k
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-09
- **Apply:** https://careers.hellofresh.com/global/en/job/8171079?gh_jid=8171079

## Job description

HelloFresh is seeking a Senior Associate, Claims & Risk Management to join our team! In this role, you’ll support day-to-day operations across claims management, reporting, and insurance program administration. The position is primarily focused on our Workers’ Compensation program, with additional support for a smaller portfolio of Property, Subrogation (Recovery), and Commercial Auto claims as needed.

If you’re an experienced claims professional ready for a new challenge beyond managing a high-volume caseload, this is an opportunity to bring your claims expertise into a corporate risk environment. You’ll gain broader exposure across multiple areas of risk management while helping identify trends, improve claims outcomes, support risk mitigation, and contribute to the overall risk strategy of a growing organization.

This role is a great fit for someone looking to make a career move that offers greater variety, broader responsibility, and room to grow beyond traditional claims adjusting.

You will...

- Partner closely with HelloFresh’s claims TPA to support effective claims management, improve outcomes, and help control claim severity.
- Monitor active Workers’ Compensation claims throughout the claim lifecycle, including adjuster and site follow-ups, aging claims, outstanding action items, and next steps.
- Build, maintain, and validate claims dashboards and reports; analyze loss data to identify trends, emerging risks, and recurring root causes, and partner with internal stakeholders on action plans.
- Track Return-to-Work progress and compliance-related activities, including audit support and timely updates across systems.
- Support subrogation and recovery efforts by tracking opportunities, following up on outstanding items, and maintaining required documentation.
- Assist with escalated claims involving complex investigations, litigation, significant injuries, or other high-risk exposures.
- Partner with the internal Legal team and external defense counsel across multiple states to manage and support litigation matters, including claim strategy, documentation, and ongoing case coordination.
- Support insurance program renewals through exposure data collection, analysis, and preparation of supporting information.
- Review claim files and collaborate with TPAs on reserve adequacy, claim strategy, and recommended next steps.
- Partner cross-functionally with internal teams to gather documentation, resolve issues, and facilitate timely and effective claim handling.
- Participate in regular meetings with insurance carriers, brokers, and TPAs to monitor claims, address open issues, and support overall program execution.
- Identify opportunities to automate manual processes, improve reporting, and enhance claims workflows.
- Support additional claims, insurance, and risk management initiatives as needed.

At a minimum, you have...

- 3-4 years of workers’ compensation claims experience, either as a WC claims adjuster at a TPA/carrier or in a corporate risk management function managing a WC program directly
- Strong Excel and data skills; experience with RMIS platforms (Riskonnect or similar) and Power BI is a plus
- Familiarity with TPA workflows, loss run analysis, and claim lifecycle management
- Highly organized with strong attention to detail and the ability to manage multiple active claims simultaneously
- Ability to adapt to changing business needs, with a flexible approach to shifting priorities, processes, and responsibilities
- Proactive communicator who can work independently and flag issues without being prompted
- Bachelor’s degree preferred; will consider candidates with a high school diploma and qualifying experience
- ARM, AIC, CPCU, or other risk/insurance designations are a plus but not required

You’ll get…

- Competitive Salary & 401k company match that vests immediately upon participation
- Generous parental leave of 16 weeks & PTO policy
- $0 monthly premium and other flexible health plans
- 85% discount on your subscription to HelloFresh (as well as other product initiatives)
- Employee Resource Groups
- Collaborative, dynamic work environment within a fast-paced, mission-driven company

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

New York Pay Range $79,538—$94,999 USD

Colorado Pay Range $74,813—$90,000 USD

## About HelloFresh

## Company Overview
- **One-liner**: HelloFresh is a global meal-kit and food solutions company that delivers pre-portioned ingredients and recipes directly to consumers, aiming to revolutionize the way people eat by making home cooking accessible, convenient, and sustainable.
- **Entity Type**: Public (Ticker: HFG on the Frankfurt Stock Exchange)
- **Headquarters**: Berlin, Germany
- **Founded**: 2011
- **Founders**: Dominik Richter, Thomas Griesel, Jessica Nilsson

## Core Business
- **Primary Industry**: Meal Kit Delivery / Integrated Food Solutions
- **Target Customers**: B2C – primarily busy households, couples, and individuals looking for convenient, high-quality meal options. Also serves the ready-to-eat and pet food markets.
- **Mission Statement**: "Democratizing access to high-quality food" by allowing everyone to enjoy a varied, tasty diet while helping consumers save money and reduce food waste.

## Products & Services
- **HelloFresh (Core Meal Kits)**: The flagship subscription service offering pre-portioned ingredients and step-by-step recipes for a wide variety of meals. Type: Subscription-based physical goods.
- **Factor_**: A ready-to-eat, chef-prepared meal delivery service (operates in the US, Canada, and Australia). Type: Subscription-based physical goods.
- **Youfoodz**: A ready-to-eat meal brand in Australia. Type: Subscription-based physical goods.
- **EveryPlate**: A budget-friendly meal kit brand in the US and Australia. Type: Subscription-based physical goods.
- **Chefs Plate**: A meal kit brand in Canada. Type: Subscription-based physical goods.
- **Green Chef**: An organic-focused meal kit brand in the US. Type: Subscription-based physical goods.
- **The Pet Food Brands**: Premium pet food delivery services (e.g., The Pets Table in the US). Type: Subscription-based physical goods.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. As of mid-2025, it is approximately €1.5-2.0 billion (based on public trading data).
- **Key Metric (Annual Revenue)**: €6.76 billion in net revenue in FY 2025.
- **Key Metric (Meals Delivered)**: ~850 million meals delivered in 2025.
- **Key Metric (Employees)**: +29,000 employees globally.
- **Notable Investors/Partners**: The company is publicly traded. Key institutional investors include major European and US asset managers. Strategic partnerships exist with various food suppliers and logistics providers.
- **Growth Signals**: The ready-to-eat segment (Factor, Youfoodz) is a major growth driver, now making up a quarter of total revenue. The company is expanding its ready-to-eat offerings into European markets, building on success in North America and Australia. The company operates in 17 countries with 8 different brands.

## Competitive Advantages
- **Scale & Data**: With over 18,000 recipes in its database and billions of meals delivered, HelloFresh has an immense dataset on consumer preferences, supply chain optimization, and recipe development, creating a significant moat in logistics and personalization.
- **Vertical Integration**: The direct-to-consumer model gives full control over the supply chain, from sourcing to delivery, enabling efficient operations, competitive pricing, and rapid response to customer needs.
- **Multi-Brand Strategy**: By operating a portfolio of brands (from budget-friendly EveryPlate to premium Factor), HelloFresh captures a wide range of customer segments and price points, reducing reliance on a single offering.
- **Global Footprint**: Presence in 16+ geographies provides diversification and allows for the cross-pollination of best practices and technologies across markets.

## Strategic Focus
- **Accelerating Ready-to-Eat**: The company is aggressively growing its ready-to-eat segment (Factor, Youfoodz) and expanding it into new European markets, seeing it as a high-growth, higher-margin opportunity.
- **Sustainability & Efficiency**: Continuous focus on reducing food waste, optimizing packaging, and improving supply chain sustainability. The company highlights its role in reducing household food waste compared to traditional grocery shopping.
- **Technology & Personalization**: Investing in data science and machine learning to improve menu personalization, demand forecasting, and operational efficiency.
- **International Expansion**: Leveraging success in core markets (US, Germany, Australia) to expand into adjacent geographies and product categories.

## Why Work Here
- **Culture**: Described as a "global tech company" with a "local start-up vibe." The company emphasizes a data-driven, entrepreneurial, and ownership-oriented culture. Core values include Ownership, Inclusivity, and Innovation.
- **Diversity & Inclusion**: HelloFresh has over 10 employee resource groups (ERGs) and is committed to fostering a sense of belonging. The careers page states, "Everyone is welcome at our table."
- **Work Environment**: The company operates in 17 countries with multiple offices and distribution centers. Roles range from warehouse operations and logistics to software engineering, marketing, and data science.
- **Perks**: The company offers competitive pay and benefits, though specifics vary by location. The culture is described as collaborative, with a focus on "achieving something delicious, every day."
- **Growth Trajectory**: As a rapidly growing public company with a strong focus on innovation and expansion, employees have opportunities to work on high-impact projects and grow their careers across different brands and geographies.

## Sources
1. [hellofreshgroup.com](https://hellofreshgroup.com/en/)
2. [careers.hellofresh.com](https://careers.hellofresh.com/global/en/)
3. [hellofresh.com](https://www.hellofresh.com/about/working-at-hellofresh)
4. [careers.hellofresh.com/leadership](https://careers.hellofresh.com/global/en/leadership-at-hellofresh)
5. [careers.hellofresh.com/locations](https://careers.hellofresh.com/global/en/locations)

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