---
title: 'Senior Associate, Commercial Strategy at RapidSOS'
canonical: 'https://feeny.ai/job/senior-associate-commercial-strategy-rapidsos-new-york-gqpjg1xzcm42'
type: 'job'
last_seen: '2026-09-14'
---

# Senior Associate, Commercial Strategy at RapidSOS

- **Company:** RapidSOS
- **Location:** New York, NY
- **Posted:** 2026-06-18
- **Last confirmed live:** 2026-09-14
- **Apply:** https://job-boards.greenhouse.io/rapidsos/jobs/5162808007

## Job description

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. If that sounds like an exciting opportunity, we want to hear from you!

RapidSOS is ​​the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. Real-time data from the world’s largest safety network of 700M+ devices, 200+ global enterprises, and 23,000+ federal, state and local agencies fuels the RapidSOS HARMONY AI engine that delivers this intelligence to those who need it most. Learn more at [www.RapidSOS.com](http://www.rapidsos.com).

What this role is about: In the Senior Associate, Commercial Strategy role, you will serve as the execution engine for our CEO on the highest-priority commercial opportunities. You'll own driving cross-functional commercial initiatives from scoping through pilots - managing senior executive relationships, surfacing opportunities, and ensuring nothing falls through the cracks.

You'll be expected to operate as a trusted thought partner to our CEO and senior leaders - bringing structure to ambiguity, preparing executives for high-stakes commercial meetings, and proactively identifying what needs to happen before anyone asks. If you thrive in high-expectation environments and want to apply that rigor in a fast-moving, mission-driven company, this role is built for you.

What you’ll do:

- Manage the CEO's commercial pipeline: track all active opportunities, own follow-up cadences, surface risks and next steps, and ensure nothing falls through the cracks across a high-volume deal flow.
- Produce executive-quality deliverables: Own the creation of presentations, briefing documents, and memos that are polished, precise, and ready for any audience.
- Drive creative pricing and deal structuring: work alongside the CEO, our sales & marketing leadership, and finance teams to model deal economics, develop pilot frameworks, and pressure-test commercial terms.
- Identify and frame emerging opportunities: proactively scan the market and inbound pipeline, synthesize what you're seeing, and bring the CEO a clear POV and recommended path forward.
- Support special projects on an as needed basis: may include fundraising, M&A, and key partnerships

What we’re looking for in our ideal candidate:

- 3-4 years of experience in investment banking, management consulting, or an Office of the CEO / strategy function - you've worked in high-expectation environments and delivered.
- Exceptional communicator: You write and present with precision and confidence. You can distill complex situations into clear narratives for executive audiences.
- Proactive and detail-oriented: You initiate follow-up without being asked, catch things that fall through the cracks, and operate multiple steps ahead.
- High executive presence: You're comfortable engaging with senior leaders directly (can act when needed as a liaison for our CEO), managing up, and pushing back constructively when needed.
- AI-native: You are comfortable with the latest AI tools, keeping up to proactively improve your workflows and output
- Based in NYC (some flexibility for SF) and able to come into the office 3-4 times a week; expect to also join our Founder & CEO to meet with prospective customers & partners
- Travel: 30%

What we offer:

- The chance to work with a passionate team on solving one of the largest challenges globally
- Competitive salary and benefits and equity participation
- A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $120,000 - $140,000. This role will also be eligible to receive equity options and a performance based bonus.

RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Interested in the role but you don’t meet 100% of the requirements? We’d love to hear from you! We encourage you to apply; we’d be excited to see if your unique skill set and experience could be a match.

## About RapidSOS

## Company Overview
- **One-liner**: RapidSOS is the leading public safety AI company that connects data from over 700 million devices and 200+ global enterprises to first responders and security teams, providing mission-critical intelligence for faster, smarter emergency response.
- **Entity Type**: Private (Late Stage; Total Raised: $446.3M)
- **Headquarters**: New York, New York, United States
- **Founded**: 2012
- **Founders**: Michael Martin (CEO)

## Core Business
- **Primary industry/industries**: Public Safety Technology, AI-powered Emergency Response, Software-as-a-Service (SaaS) for 911 dispatch, Enterprise Safety, Healthcare, Law Enforcement
- **Target customers**: 911 Centers (Public Safety Answering Points), Law Enforcement, Fire/EMS, State Governments, Schools, Healthcare Systems, and Large Enterprises (corporate security, industrial safety).
- **Mission or purpose statement**: To use technology to build a safer, stronger future and together work to save lives.

## Products & Services
- **RapidSOS HARMONY AI**: The first purpose-built AI engine for public safety, informed by over one billion emergencies. Automates the detection of emergencies, unifies real-time data and video streams, and coordinates response. Key features include Real-Time Interoperability (sharing live call intelligence across jurisdictions), instant language translation, and interagency chat.
- **RapidSOS Safety Network**: The world’s largest safety network, connecting over 700 million devices (from Apple, Google, Samsung, Uber, etc.) directly to 911 and first responder systems.
- **RapidSOS Enterprise Connect**: Bridges the gap between corporate safety systems (panic buttons, cameras, alarms) and public safety agencies, providing first responders with pre-arrival intelligence.
- **RapidSOS for Healthcare**: Connects clinicians, patients, and medical devices directly to the safety network in emergencies.
- **RapidSOS for Schools**: Integrates school safety infrastructure and alerts with first responder systems.
- **CLOUD Connect**: A unified digital platform for 911 centers to receive and manage data from the Safety Network.

## Market Standing
- **Valuation/Total Funding**: Has raised **$446.3M** in total funding.
- **Key Metric** (Private): **1 Billion+** emergencies supported by the platform.
- **Key Metric** (Adoption): Trusted by agencies and enterprises safeguarding **over 99% of the US population**; used by **22,000+** federal, state, and local agencies, serving over **one million** first responders.
- **Notable Investors/Partners**: Insight Partners, Apax Digital, Manhattan Venture Partners, Alumni Ventures, and angel investor Jeremy Renner. Technology partners include Apple, Google, Samsung, Uber, and Lyft.
- **Growth Signals**: Launched "Real-Time Interoperability" powered by HARMONY AI in January 2026, solving a critical decades-old problem for 911 centers. The company is in an "exciting phase of growth" according to its careers page, and it supports major events like the Super Bowl and World Cup.

## Competitive Advantages
- **Massive Data Moat**: Operates the world’s largest safety network, connecting more devices and agencies than any competitor, creating a powerful data advantage that fuels its AI models.
- **Deep Public Sector Integration**: Already embedded in the dispatch workflows of over 22,000 agencies, making it extremely difficult for competitors to displace.
- **Proven Mission-Critical Reliability**: Has supported over one billion emergencies in a dozen countries, demonstrating scalability and reliability at the highest stakes.
- **Purpose-Built AI (HARMONY AI)**: Unlike generalist AI models, HARMONY is trained specifically on public safety data (10% error rate in data during outages, etc.), built in co-development with first responders.

## Strategic Focus
- **Scaling AI Capabilities**: Aggressively rolling out HARMONY AI features like Real-Time Interoperability to solve major pain points in cross-jurisdictional call handling and language translation.
- **Expanding Enterprise & Healthcare**: Growing the "Enterprise Connect" segment to bring the same intelligence to corporate security teams and the healthcare sector.
- **Global Expansion**: Supporting emergencies in a dozen countries with ambitions to expand the network internationally, particularly for large-scale events.

## Why Work Here
- **Culture & Mission**: Driven by a strong mission to save lives. The company describes itself as "mission-driven, ambitious, and inclusive." Core values include "Elevating Purpose," "Inventing Tomorrow," and "Delivering with Urgency."
- **Work Model**: Flexible, remote-friendly policy. Positions listed for New York City, Boston, and fully remote (US-based) roles.
- **Notable Perks**:
  - **Equity Program**: All full-time employees are eligible for stock options.
  - **Parental Leave**: 12 weeks of paid parental leave.
  - **Lifelong Learning**: Annual L&D stipend for professional development.
  - **Desk Stipend**: One-time $300 home office setup stipend.
  - **Real Balance**: Flexible PTO plus dedicated company-wide "Recharge Weeks" twice a year.
  - **Whole Wellness**: Comprehensive medical, dental, and vision plans.
- **Engineering Culture**: Focus on high-load, real-time systems (site reliability, backend engineering). Primary tech stacks involve building and scaling the AI and data infrastructure.

## Sources
1. [rapidsos.com](https://rapidsos.com)
2. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/rapidsos)
3. [rapidsos.com/careers](https://rapidsos.com/careers/)
4. [cbinsights.com](https://www.cbinsights.com/company/rapidsos)
5. [linkedin.com](https://www.linkedin.com/company/rapidsos)

## Other roles at RapidSOS

- [Director, Customer Solutions Engineering](https://feeny.ai/job/director-customer-solutions-engineering-rapidsos-united-states-3g0jtfe4vczq) — United States
- [Senior Product Marketing Manager](https://feeny.ai/job/senior-product-marketing-manager-rapidsos-united-states-xjz5nks0ndvq) — United States
- [Join our Go-To-Market Talent Community](https://feeny.ai/job/join-our-go-to-market-talent-community-rapidsos-new-york-m7fr5j3sjv0k) — New York, NY
- [Join our Public Sector Talent Community](https://feeny.ai/job/join-our-public-sector-talent-community-rapidsos-new-york-5bjgzk1wemm4) — New York, NY
- [Join our Technical Talent Community](https://feeny.ai/job/join-our-technical-talent-community-rapidsos-new-york-qzg8vfpd82st) — New York, NY
- [Join our Business Talent Community](https://feeny.ai/job/join-our-business-talent-community-rapidsos-new-york-9m9631r6sza4) — New York, NY