---
title: 'Senior Associate, Fraud Operations at Gemini'
canonical: 'https://feeny.ai/job/senior-associate-fraud-operations-gemini-new-york-1vk4ycev038t'
type: 'job'
last_seen: '2026-11-08'
---

# Senior Associate, Fraud Operations at Gemini

- **Company:** Gemini
- **Location:** New York, NY / Miami, FL / United States
- **Work type:** remote
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-08
- **Apply:** https://boards.greenhouse.io/embed/job_app?for=gemini&token=8328881&gh_jid=8328881

## Job description

## About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Department: Risk Engineering

The Role: Senior Associate, Fraud Operations

As a Senior Fraud Operations Associate in the Fraud domain, you will work to enhance and expand the features of our fraud detection and mitigation systems across various product lines, including Exchange, Credit Card, Equities, Predictions, Wallet, and across the entire customer lifecycle. You will be responsible for investigating customer accounts for first, second, and third party fraud, including payment instrument abuse, scams, and account takeovers. You will also be instrumental in shaping Gemini’s fraud models and rules, working regularly with product, engineering, and data science, as well as improving and optimizing operations itself to ensure a balance between customer friction and fraud.

Responsibilities:

- Investigate financial fraud and scams across multiple product lines
- Review complex data sets, such as ACH/debit card/credit card/wallet transactions, device telemetry, and blockchain data
- Respond to customers to obtain additional information regarding the actions that occurred on their account to make a properly informed decision
- Identify trends and patterns in fraud activity and suggest rule, feature, and policy updates
- Deeply understand the customer journeys to identify pain points due to fraud controls and suggest updates to alleviate them
- Leverage experience and knowledge to suggest improvements to operational flows
- Prepare fraud reports on material investigations and general fraudulent activity and present to leadership at weekly meetings
- This role may require an on-call or extended hours during fraud events

Minimum Qualifications:

- BA/BS in finance, economics, accounting, or related fields, or equivalent experience in said field
- 3-5+ years of direct fraud investigative experience, including in ACH and credit card fraud
- 2-5+ years of direct scam and account integrity investigative experience
- Knowledge of device telemetry data, account integrity systems, and internet technologies, such as VPNs
- Strong verbal and written communication skills
- Comfortable with making decisions in high ambiguity environments
- A healthy balance of empathy and skepticism, and the ability to acknowledge incorrect decisions

Preferred Qualifications:

- Regional fraud knowledge, including in the US and Singapore
- Experience with IDV, KYC, and transaction monitoring systems

It Pays to Work Here

The compensation & benefits package for this role includes:

- Competitive starting pay
- A discretionary annual bonus
- Long-term incentive in the form of a new hire equity grant
- Comprehensive health plans
- 401K with company matching
- Paid Parental Leave
- Flexible time off

Hourly Range: The hourly range for this role is between $43.50 - $58.00 in the State of New York. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

In the United States, we offer a hybrid work approach at our hub offices, balancing the benefits of in-person collaboration with the flexibility of remote work. Expectations may vary by location and role, so candidates are encouraged to connect with their recruiter to learn more about the specific policy for the role. Employees who do not live near one of our hubs are part of our remote workforce. All employees, however, are required to onboard in-person at one of our office locations.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

## #LI-MW1

## About Gemini

## Company Overview
- **One-liner**: Gemini is a global crypto and prediction markets platform offering a regulated exchange, full-reserve custody, and related financial services for both individuals and institutions.
- **Entity Type**: Public (NASDAQ: GEMI)
- **Headquarters**: New York, NY, USA (with additional offices in Seattle, Miami, Singapore, London, and others)
- **Founded**: 2014
- **Founders**: Cameron and Tyler Winklevoss

## Core Business
- **Primary industry**: Cryptocurrency exchange & custody, prediction markets
- **Target customers**: B2C (individual investors and traders) and B2B (institutional clients)
- **Mission**: "to give our customers greater choice, independence, and opportunity" [gemini.com/careers](https://www.gemini.com/careers)

## Products & Services
- **Gemini Exchange**: A platform for buying, selling, and trading a range of cryptocurrencies with a regulated, full-reserve model.
- **Gemini Custody**: Qualified custodian service holding customer digital assets in segregated accounts 1:1, with no lending or rehypothecation. [gemini.com/trust-center](https://www.gemini.com/trust-center)
- **Gemini Predictions**: A prediction markets platform (recently launched, highlighted in Q1 2026 results). [investors.gemini.com](https://investors.gemini.com/news-releases/news-release-details/gemini-reports-first-quarter-2026-results-and-announces-100)
- **Gemini Credit Card**: A credit card that earns cryptocurrency rewards on everyday purchases.

## Market Standing
- **Valuation / Market Cap**: Not publicly available in provided sources. As a public company, real-time market cap can be found on exchanges.
- **Key Metric**: As of Q1 2026, Gemini announced a $100 million strategic investment. The company employs over 500 people globally. [investors.gemini.com](https://investors.gemini.com/news-releases/news-release-details/gemini-reports-first-quarter-2026-results-and-announces-100)
- **Notable Investors / Partners**: Public company with broad institutional ownership; regulated by the New York State Department of Financial Services (NYDFS). Audited by Deloitte for SOC certifications.
- **Growth Signals**: Expanded into prediction markets; operates across 4 continents and 6 countries with 10+ office locations; first crypto exchange to obtain SOC 1 Type 2 and SOC 2 Type 2 certifications. [gemini.com/careers](https://www.gemini.com/careers), [gemini.com/trust-center](https://www.gemini.com/trust-center)

## Competitive Advantages
- **Regulatory moat**: Licensed as a trust company and qualified custodian under New York Banking Law – one of the most heavily regulated crypto platforms.
- **Full-reserve model**: No lending or fractional reserves; customer assets are always held 1:1 and available for withdrawal.
- **Security certifications**: SOC 1/2 Type 2 and ISO 27001:2022 certified – first in the industry to achieve these. [gemini.com/trust-center](https://www.gemini.com/trust-center)
- **Transparency**: Public quarterly results and a trust center that details capital requirements and certification evidence.

## Strategic Focus
- **Prediction markets** as a new growth vertical alongside core exchange and custody.
- **Regulatory leadership**: Continuing to work with global regulators to shape thoughtful crypto policy.
- **Institutional adoption**: Maintaining trust and compliance to serve both retail and institutional clients.

## Why Work Here
- **Hybrid work policy**: Offices in New York, Seattle, Miami, London, Singapore, and other cities; most roles offer a mix of in-office and remote work. [gemini.com/careers](https://www.gemini.com/careers)
- **Culture & values**: "Empower the individual", "Speed Matters", "Ownership is true leadership", "Together we win championships."
- **Benefits**: Flexible vacation, comprehensive health plans, retirement plan matching, generous parental leave, training and development, health/wellness perks.
- **Hiring process**: Take-home assessments for tech roles (and many non-tech); in-person/video final rounds; emphasis on collaboration and innovation.
- **Diversity & inclusion**: Global team across 6 countries; focus on inclusive environment where "each of us is a captain of our spaceship." [gemini.com/careers](https://www.gemini.com/careers)

## Sources
1. [gemini.com/careers](https://www.gemini.com/careers)
2. [gemini.com/trust-center](https://www.gemini.com/trust-center)
3. [investors.gemini.com](https://investors.gemini.com/news-releases/news-release-details/gemini-reports-first-quarter-2026-results-and-announces-100)
4. [github.com/Gemini](https://github.com/Gemini)
5. [tryjeremy.com/companies/gemini](https://tryjeremy.com/companies/gemini)

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