--- title: 'Senior Associate, Operations at Setpoint' canonical: 'https://feeny.ai/job/senior-associate-operations-setpoint-new-york-m8qpxwxk1bea' type: 'job' last_seen: '2026-09-09' --- # Senior Associate, Operations at Setpoint - **Company:** Setpoint - **Location:** New York, NY - **Work type:** hybrid - **Posted:** 2026-06-18 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/setpoint/jobs/5168618007 ## Job description ## About the role Behind many of life’s most important transactions — buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card — is a network of credit relationships. Setpoint provides critical operational infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties. We’re building trust in this system of credit. At Setpoint Capital, we believe operational excellence is a core competitive advantage. Our Operations team plays a critical role across every stage of the investment lifecycle, supporting deals from close through ongoing portfolio management. Setpoint Capital is looking for a Senior Associate to join the Operations team. Reporting to the Head of Operations, this is a senior role with significant ownership across the deal lifecycle. The ideal candidate thrives in a fast-moving environment, and takes pride in building the processes that let a high-performing team scale. Who will love this job - A doer: You have a strong bias towards action and a “get it done” mentality. - A systems thinker: You can map complex workflows end-to-end, identify where things break, and build processes that hold up at scale. - A great communicator: You possess clear written and verbal communication skills, pay close attention to detail, and build strong relationships across teams and with external counterparties. - A multi-tasker: You can manage multiple deals and operational workflows simultaneously and execute them reliably under tight deadlines. - A problem-solver: You get to expert status quickly in new areas, understand what matters most, and drive issues to resolution. - A process driver: You can pick up complex systems — legal structures, leverage facilities, custody workflows — and design repeatable, scalable solutions. ## What you’ll do - Lead pre-close operational diligence for new facilities, including KYC/OFAC, insurance, custody and servicing structure setup, data tape configuration, and cash controls. - Manage post-close operations across the portfolio, including custody oversight, daily funding request review and approvals, and facility monitoring. - Determine the timing and sizing of leverage draws and paydowns across facilities; prepare borrowing bases and manage lender submissions in coordination with Debt Capital Markets. - Run lien search and BPO refresh processes across the portfolio. - Support enforcement actions and special situations, including servicer transitions and collateral control measures. - Partner cross-functionally with Investments, Legal, Finance, and Debt Capital Markets on deal execution, renewals, amendments, and lender reporting requirements. - Ensure portfolio and collateral data is accurately captured in internal systems, partnering with the analytics team to maintain reporting integrity. - Coordinate technology onboarding for new facilities and contribute to process and product improvements with the Setpoint Technology team. - Leverage AI tools to automate and improve operational workflows, reduce risk, and enhance team efficiency. - Identify operational risks and inefficiencies; drive improvements that support scalability as the portfolio grows. You should have - 4–6 years of experience in operations, structured finance, credit, or asset management; experience in real estate finance or specialty lending strongly preferred. - Familiarity with credit facility mechanics: borrowing bases, advance rates, eligibility criteria, concentration limits, and leverage partner reporting. - Strong Excel skills; comfort with data and reporting tools (SQL or BI tools a plus). - Ability to independently manage multiple complex workflows under tight deadlines. - Clear, concise communicator; comfortable engaging across functions and with external counterparties (borrowers, lenders, custodians, servicers). - High judgment and ability to operate with limited oversight in ambiguous or time-sensitive situations. - Experience in a high-growth environment strongly preferred. ## About Setpoint Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it verifies and stores documents; automates critical calculations and compliance reporting; and digitizes assets like homes or cars. Setpoint’s technology makes warehouse transactions instant and error free. In August 2024, Setpoint announced the successful completion of its $31 million Series B funding round. 645 Ventures led the round, with significant strategic investments from Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry Kravis, Zillow founder’s 75 & Sunny, Vesta Ventures, Fifth Wall, Eltura Ventures, and Outrunner Capital. We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation. We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays). Compensation: $130,000 - $180,000 OTE dependent on multiple factors, which may include the candidate’s skills, experience, location, and other qualifications. This role also includes meaningful equity. Setpoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ## About Setpoint ## Company Overview - **One-liner**: Setpoint builds the capital markets operating system that powers asset-backed lending, enabling banks, credit funds, and originators to manage debt facilities, securitizations, and funding operations with speed and accuracy. - **Entity Type**: Private (Series B; last round raised in August 2024) - **Headquarters**: Austin, Texas, United States (also offices in New York, NY and Salt Lake City, UT) - **Founded**: 2021 - **Founders**: Stuart Wall (CEO), Ben Rubenstein (President), Michael Lam (CIO) ## Core Business - **Primary industries**: Capital markets technology / Fintech / Asset-backed lending infrastructure - **Target customers**: B2B – institutional lenders, private credit funds, asset managers, originators (banks, fintech lenders, and securitization platforms) - **Mission**: “Make capital efficient and error-free” and “build trust in our system of credit.” Setpoint aims to eliminate manual, error-prone funding operations by providing a single operating system for debt facility management. ## Products & Services - **Capital Markets OS (Debt Capital)**: A platform that centralizes borrower activity, automates investor reporting, manages asset & collateral workflows, and enables real-time forecasting for warehouse facilities, forward flow, leverage and fund finance, and securitization management. - **Equity Capital Tools**: Asset modeling software to underwrite new loans, project IRR/MOIC, and manage credit lines. - **Verification & Diligence Services**: Through acquired companies (Resolute Diligence Solutions and inTENT Fulfillment), Setpoint provides rating agency–approved loan diligence and verification services to prevent double pledging. - **Data OS & Insight OS**: Modules that standardize borrower data, reconcile calculations, track loan-level data, and provide real-time analytics. ## Market Standing - **Valuation**: Not disclosed (conflicting reports – no public valuation found) - **Key Metric**: Total Funding – **$79.5M** raised across Seed ($5.5M in July 2021), Series A ($43M in December 2022, led by Andreessen Horowitz), and Series B ($31M in August 2024). Annual revenue: **$3.1M** (estimated, LinkedIn). - **Notable Investors/Partners**: Andreessen Horowitz (led Series A), along with 10+ other investors; strategic partners include large banks, credit funds, and capital markets counterparties. - **Growth Signals**: - Over **$50B in financed assets** powered by Setpoint’s technology annually. - **111 employees** (+37% YoY growth); headcount increased by 40+ in the past year. - Acquired **Resolute Diligence Solutions** (2023) and **inTENT Fulfillment** (2026) to expand diligence and verification capabilities. - Launched industry standard to prevent double pledging after major industry collapses (2025). - **14 active job openings** across engineering, capital solutions, sales, finance, and legal. ## Competitive Advantages - **Comprehensive OS**: A single platform covering the full capital markets lifecycle – from origination and asset modeling to warehouse facilities, securitization, and investor reporting. - **White-glove onboarding**: Setup with zero lift from the customer’s team, enabling reduced funding times and seamless transitions mid-transaction. - **Capital Solutions team**: In-house expertise that helps clients focus on growth, effectively acting as a “profit multiplier.” - **First-mover in verification standards**: Post-2025 industry standard to stop double pledging, giving Setpoint a strong compliance and risk-management moat. - **Rating agency–approved diligence**: Through acquisitions, Setpoint offers approved loan diligence that is critical for securitization markets. ## Strategic Focus - **Expanding verification & diligence**: The acquisition of inTENT Fulfillment (announced January 2026) adds rating agency–approved loan diligence capabilities. - **Deepening institutional trust**: Continued investment in preventing double pledging and building industry standards for asset-backed finance. - **Scaling the platform**: Growing the Capital Markets OS across more asset classes (auto, housing, student loans, etc.) and onboarding larger institutional lenders. - **Product innovation**: Launching Data OS and Insight OS modules for real-time analytics and portfolio forecasting. ## Why Work Here - **Culture**: Entrepreneurial, first-principles thinking environment. Team-oriented with guiding principles like “We win as a team,” “We fight for customer value,” and “We optimize for speed.” - **Work policy**: Flexible & remote work options are available; many roles are hybrid in Austin, New York, or Salt Lake City. - **Perks & Benefits**: Unlimited PTO, 401k, health/vision/dental insurance, One Medical membership, 24/7 mental health support (EAP), regular team happy hours, lunches, and company offsites. - **Growth opportunity**: Work at a high-growth startup that is rebuilding the infrastructure of capital markets. Employees have opportunities to work cross-functionally in a capital solutions, engineering, and product environment. - **Notable alumni sources**: Talent often joins from top fintech and financial firms (Citi, Google, Ribbon, Lithic, Resolute Diligence Solutions, Realtor.com). ## Sources 1. [setpoint.io](https://www.setpoint.io/) 2. [setpoint.io/careers](https://www.setpoint.io/careers/) 3. [setpoint.io/about](https://www.setpoint.io/about/) 4. [Greenhouse job board](https://job-boards.greenhouse.io/setpoint) 5. [LinkedIn company page](https://www.linkedin.com/company/getsetpoint) ## Other roles at Setpoint - [Senior Full Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-setpoint-austin-jtf0gzq87sw8) — Austin, TX - [Senior Analytics Engineer](https://feeny.ai/job/senior-analytics-engineer-setpoint-austin-or-ctehsm9za60n) — Austin OR, NY - [Implementation Manager](https://feeny.ai/job/implementation-manager-setpoint-austin-or-65xc4vhmzjkb) — Austin OR, NY - [Accounting Associate](https://feeny.ai/job/accounting-associate-setpoint-austin-02e5ax7ksweq) — Austin, TX - [Vice President, Legal](https://feeny.ai/job/vice-president-legal-setpoint-new-york-j56peph9vxj6) — New York, NY - [Analyst, Diligence](https://feeny.ai/job/analyst-diligence-setpoint-salt-lake-city-hp4e4de4ak0x) — Salt Lake City, UT - [Strategic Finance Associate](https://feeny.ai/job/strategic-finance-associate-setpoint-new-york-tn8zpsfdnbtf) — New York, NY - [Capital Solutions Manager (Data OS, Insight OS)](https://feeny.ai/job/capital-solutions-manager-data-os-insight-os-setpoint-austin-or-tg0jm3bem7dv) — Austin OR, NY - [Professional Services Manager](https://feeny.ai/job/professional-services-manager-setpoint-austin-or-7ck5n1m7yqfp) — Austin OR, NY - [Investment Analyst](https://feeny.ai/job/investment-analyst-setpoint-austin-or-w369ynsyv8ms) — Austin OR, NY