---
title: 'Senior Associate, Product Information/Claims Support at ClinChoice'
canonical: 'https://feeny.ai/job/senior-associate-product-information-claims-support-clinchoice-united-states-rxm65gw1bdb9'
type: 'job'
last_seen: '2026-10-28'
---

# Senior Associate, Product Information/Claims Support at ClinChoice

- **Company:** ClinChoice
- **Location:** United States
- **Posted:** 2026-10-26
- **Last confirmed live:** 2026-10-28
- **Apply:** https://job-boards.eu.greenhouse.io/clinchoice/jobs/5015603101

## Job description

## JOB DESCRIPTION

Job Title

Senior Associate, Product Information/Claims Support (MA)

Department

Medical Affairs/Medical Affairs

## Responsibilities

Primary Responsibilities:

- Identify, plan and implement key projects to improve quality, reduce cost, increase productivity and improve cycle time resulting in significant business improvement and customer satisfaction.
- Responsible for targeting completion of process improvement projects within a specified time frame while achieving a cost reduction goal.
- Develop and co-ordinate the performance excellence / performance improvement vision and deployment planning as defined by the Executive Team.
- Achieve buy-in from all decision makers for the successful application of performance excellence / performance improvement. Create team processes for optimizing results.
- Actively lead projects and provide individual contributions after key projects have been identified.
- Liaison with finance and other members of the organization in assessing, tracking and reporting the financial benefit of a Performance Excellence project.
- Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives.
- Development and Maintenance of Client Core Data Sheet CCDS, Core Safety Information (CSI) and high-quality scientific proof.
- Perform compliancee checks, and Compilation and formatting of Dossiers
- Review of source documents, GAP Analysis and providing regulatory contribution Prepare and Review SOP’s for writing Global Labelling documents
- Provide therapeutic area (e.g. Pain, Digestive Health, Smoking Cessation or UR/Allergy) knowledge support and clarification of science as needed and contributes to research activities via scientific publications.
- Conduct and evaluate literature searches and analyze scientific literature.
- Create standard language for product information reference manuals including FAQs for new product launches, media issues, and publications.
- Provide medical support in reviewing the printed packaging components, labeling, and compendia.
- Collaborate with physicians as the medical representative on cross functional teams (copy clearance committees) to both marketed products and support to new marketed concepts for promotional and non-promotional pieces to ensure medical/scientific accuracy.
- Participate in creation of medical training materials and programs that are used to support initial and ongoing training for new employees.
- Train employees who require in-depth scientific/medical knowledge of relevant products/therapeutic areas and in support of local and regional speakers upon solicited request.
- Create and develops strategically targeted information in response to published scientific literature, news media releases, marketing initiatives, product recalls, or new or highly publicized medical discoveries or information.
- Contribute to research activities via scientific publications
- Attend key medical/pharmacy professional meetings to gain knowledge related to therapeutic areas in relevant markets
- Research educational and technical materials in support of local and regional speakers upon solicited request
- Assist in generating basic periodic or aggregate safety reports, regulatory submissions, PSURs, annual reports, CCDS.
- Support Investigator initiated studies including correspondence with investigators, researching the investigator site and facilitating review and approval of IIS proposals

Secondary Responsibilities:

- Effectively organize work to complete the assigned tasks to meet deadlines
- Ensure the assigned tasks are delivered 100% on time or before
- Demonstrate Quality of Work & Commitment through excellence in work, ensure correctness and completeness in deliverables with minimum OR no re-work
- Support in review of work done by peer teammates, on need basis.
- Alerts and escalates to senior members as required, whenever project deliverable risks are visualized, OR issues encountered impacting the delivery schedule
- Ensure error free and acceptable quality in assigned deliverables
- Responsible to ensure training compliancee and timesheet compliancee
- Ensure that all assigned goals [e.g. utilization, quality and timeliness] are met as per set standards for the performance year
- Follow and comply with the Company’s Code of Conduct, Policies, and Procedures,
- Responsible for confidentiality, integrity, availability, and safeguarding of data,
- Responsible for reporting of security incidents and PIMS breaches as applicable,
- Comply with company QMS, ISMS and PIMS requirements and applicable regulatory requirements,
- Demonstrate adherence and compliancee to PIMS/GDPR requirements as follows: processed fairly, transparently, and lawfully; collected for specified and legitimate purposes; adequate, relevant, and limited to the specified purposes; processed in a secure manner

## Skills and Qualifications

- Bachelor’s degree in science or above and in alignment with project /

business team requirements

- Minimum of 3 to 5 years of relevant experience in identified functional domain/ business workstream
- Minimum 4‐ 5 years in a pharmaceutical or consumer health care organization chemical raw material manufacturer or another FDA‐ regulated environment such as a medical device manufacturer.
- Background in labeling / artwork management, in the personal products Must be detail-oriented to pick up inconsistencies or errors in material

## About ClinChoice

## Company Overview
- **One-liner**: A global full-service Contract Research Organization (CRO) that accelerates drug and device development for pharmaceutical, biotechnology, medical device, and consumer health companies.
- **Entity Type**: Private (Privately held; Series E funded in 2022)
- **Headquarters**: Horsham, Pennsylvania, United States
- **Founded**: 1995
- **Key Executives**: Ling Zhen (Global Chairman and CEO) [clinchoice.co.jp](https://clinchoice.co.jp/en/about-clinchoice/top-message%E3%83%BBcorporate-philosophy/); John Balian (CEO per LinkedIn) [linkedin.com](https://www.linkedin.com/company/clinchoice)

## Core Business
- **Primary industry**: Pharmaceutical Manufacturing / Clinical Research (Contract Research Organization)
- **Target customers**: B2B – pharmaceutical, biotechnology, medical device, cosmetic, and consumer health companies (enterprise and emerging biopharma)
- **Mission**: “To contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices.” [greenhouse.io](https://job-boards.eu.greenhouse.io/clinchoice/jobs/4857865101)

## Products & Services
- **Full-Service Clinical Development**: End-to-end support from pre-clinical through Phase II–IV clinical trials, real-world evidence, and vaccines [clinchoice.com](https://clinchoice.com/about/why-clinchoice/)
- **Functional Service Provider (FSP)**: Dedicated teams for biostatistics, statistical programming, regulatory affairs, medical writing, pharmacovigilance, and data management
- **Strategic Resourcing**: Flexible staffing solutions to supplement client teams with specialized talent
- **Regulatory Affairs & Biometrics**: Services covering CMC, labeling, submissions, and global regulatory strategy
- **Therapeutic Expertise**: Deep capabilities in oncology, cardiovascular, respiratory, immunology, vaccines, infectious diseases, and more

## Market Standing
- **Valuation**: Not publicly disclosed (private company)
- **Key Revenue**: $1.0B (annual) [linkedin.com](https://www.linkedin.com/company/clinchoice)
- **Total Funding**: $212M, including a $150M Series E in July 2022 led by Legend Capital; earlier Series C led by Goldman Sachs [linkedin.com](https://www.linkedin.com/company/clinchoice)
- **Notable Investors/Partners**: Legend Capital, Goldman Sachs; 500+ emerging biopharma partners globally [clinchoice.co.jp](https://clinchoice.co.jp/en/about-clinchoice/top-message%E3%83%BBcorporate-philosophy/)
- **Growth Signals**: 13.2% YoY employee growth (LinkedIn data); acquisition of CROMSOURCE (2023) and CSI Medical Research (2024); expanded to 30+ countries with 4,000+ professionals [linkedin.com](https://www.linkedin.com/company/clinchoice) [clinchoice.com](https://clinchoice.com/about/why-clinchoice/)

## Competitive Advantages
- **30+ years of proven delivery** with over 1,500 full-service clinical studies completed [clinchoice.co.jp](https://clinchoice.co.jp/en/about-clinchoice/top-message%E3%83%BBcorporate-philosophy/)
- **Industry-leading low employee turnover**, ensuring consistent quality and project continuity [clinchoice.com](https://clinchoice.com/about/why-clinchoice/)
- **Full-service and FSP capabilities** across a wide range of therapeutic areas, offering clients seamless end-to-end or modular support
- **Agile, responsive methodology** combined with deep regulatory expertise in major markets (Americas, Europe, Asia-Pacific)
- **Global footprint** (30+ countries) enables efficient multi-regional trials and local knowledge

## Strategic Focus
- Continuing geographic expansion and service innovation through organic growth and strategic acquisitions [clinchoice.co.jp](https://clinchoice.co.jp/en/about-clinchoice/top-message%E3%83%BBcorporate-philosophy/)
- Strengthening capabilities in biotech and emerging biopharma partnerships
- Accelerating commercialization for clients by leveraging global presence and integrated platforms

## Why Work Here
- **Employee-focused culture** with personalized policies and talent development programs [clinchoice.com](https://clinchoice.com/about/why-clinchoice/)
- **Stability and growth**: Low turnover, 13%+ headcount growth YoY, and a 30-year track record
- **Work style**: Hybrid and remote options available; many roles are fully remote (e.g., statistical programmers, biostatisticians) [builtin.com](https://builtin.com/company/clinchoice-1) [greenhouse.io](https://job-boards.eu.greenhouse.io/clinchoice/jobs/4857865101)
- **Global team**: Employees across 30+ countries; diverse team with offices in the US, UK, India, Armenia, Philippines, Colombia, and more
- **Employee ratings**: 3.6/5 overall (245 reviews) – Work-Life Balance 3.6, Culture 3.6, Career 3.5. Compensation rated 2.9/5 [linkedin.com](https://www.linkedin.com/company/clinchoice)
- **Meaningful work**: Contribute to life-saving therapies and devices across oncology, vaccines, and other critical areas

## Sources
1. [clinchoice.com](https://clinchoice.com/about/why-clinchoice/) – “Why ClinChoice?” (official overview, services, culture)
2. [linkedin.com](https://www.linkedin.com/company/clinchoice) – Company page (employees, funding, revenue, acquisitions, reviews)
3. [builtin.com](https://builtin.com/company/clinchoice-1) – Company profile (perks, hybrid/remote policy, careers)
4. [greenhouse.io](https://job-boards.eu.greenhouse.io/clinchoice/jobs/4857865101) – Careers page (mission, current openings)
5. [clinchoice.co.jp](https://clinchoice.co.jp/en/about-clinchoice/top-message%E3%83%BBcorporate-philosophy/) – Corporate philosophy and CEO message (history, values, strategic focus)

## Other roles at ClinChoice

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- [Associate Director, Biostatistics Consultant – Oncology (Remote in Western EU)](https://feeny.ai/job/associate-director-biostatistics-consultant-oncology-remote-in-western-eu-xkmtann6rw7f) — Europe
- [Labeling Operations Manager, Associate Consultant](https://feeny.ai/job/labeling-operations-manager-associate-consultant-clinchoice-colombia-9vn83c22mjy0) — Colombia
- [Labeling Operations Manager, Associate Consultant](https://feeny.ai/job/labeling-operations-manager-associate-consultant-clinchoice-mexico-9gpcnmpcb7qz) — Mexico
- [Global Labeling, Artwork, & U.S. Advertising & Promotion Consultant](https://feeny.ai/job/global-labeling-artwork-u-s-advertising-promotion-consultant-clinchoice-egypt-tvz25rdh0rje) — Egypt
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- [Associate, Regulatory Affairs Consultant](https://feeny.ai/job/associate-regulatory-affairs-consultant-clinchoice-canada-zj0qeb0m2gq7) — Canada
- [Senior Associate - Regulatory Affairs](https://feeny.ai/job/senior-associate-regulatory-affairs-clinchoice-bengaluru-rw25anst49tq) — Bengaluru, India
- [Associate, Medical Writing (MD)](https://feeny.ai/job/associate-medical-writing-md-clinchoice-yerevan-ksn1mxkarzdh) — Yerevan, Armenia