--- title: 'Senior Backend Engineer at Quo' canonical: 'https://feeny.ai/job/senior-backend-engineer-quo-united-states-yxgnbgnn03k6' type: 'job' last_seen: '2026-09-08' --- # Senior Backend Engineer at Quo - **Company:** Quo - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2025-08-18 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.gem.com/quo/4570740006 ## Job description ## About the Role As a Senior Backend Engineer at Quo, you will spend a majority of your time coding, architecting, and owning moderate to complex components. Beyond your technical work, you may also lead a small team or a project. You might also spend time providing technical guidance, code reviews, and design and delivering on small/medium size projects end-to-end. Potential areas of focus include: - Leveraging AI and advanced technologies to help customers manage and derive insights from their data, optimizing the customer onboarding experience. - Empowering users to independently set up, manage, and scale their accounts with a seamless and compliant process. - Enhancing core messaging and calling features, improving customer data management, and optimizing the visibility of conversations and contacts. In any of these areas, you’ll have the opportunity to tackle impactful challenges and help build scalable backend systems that will support a growing user base. Technical stack and tools: - Our backend is built on Node using Typescript. - We use Kubernetes on AWS to orchestrate our infrastructure setup and deployment. - The overall architecture is event-driven microservices with RabbitMQ at the center of it. - We use a variety of databases for different purposes: Postgres, Mongo, Elastic, and Redis. - Observability Tools: Datadog - Other Tools: Figma, Linear, Notion, and Slack ## About you - Strong experience with Typescript, or experience with object-oriented languages such as Java or C# and Javascript/Node. - Strong experience with observability tools, including metrics, structured logging and distributed tracing - You take ownership of your work and understand the importance of communication. You hold yourself to a high standard and help empower others to do the same. - You are intentional about how your work impacts customers, the community, and each other. You practice empathy, generosity, and thoughtfulness as you evaluate tradeoffs in pursuit of the best solution. - You are curious. You better seek to understand the ‘why’ behind things, so that you can better plan and build the ‘how’. You support your teammates and customers through the continuous pursuit of knowledge. You’re a lifelong learner. - Your code is a pleasure for your teammates to read and understand and you strive to ensure it is readable, testable, and maintainable.. When working in the codebase, you leave things better than you found them. ## Compensation The annual base salary range for this position is as follow, plus equity and benefits: - SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $187,000 - $220,000 USD - All other US Locations: $169,000 - $198,000 USD - Canada: $172,000 - $202,000 CAD The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process. Salary is just one component of Quo’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy. ## About Quo ## Company Overview - **One-liner**: Quo (formerly OpenPhone) provides a shared business phone and inbox with AI capabilities to help small businesses manage customer communications and build stronger relationships. - **Entity Type**: Private (startup; backed by Y Combinator; raised $105M in recent funding) - **Headquarters**: Remote-first; historically based in San Francisco, CA, USA (inferred from OpenPhone history) - **Founded**: 2018 - **Founders**: Mahyar Raissi and Daryna Kulya ## Core Business - **Primary industry**: Business communication software (VoIP, AI-powered customer engagement) - **Target customers**: B2B, primarily small and medium businesses (SMBs) - **Mission**: To fuel an economic renaissance by giving the 99.9% of businesses that are small the modern, intuitive tools they need to make a lasting impact ## Products & Services - **[Quo Platform]**: A unified business phone and inbox for calls, texts, and customer management. Includes AI agent Sona, custom call flows, multi-level phone menus, and integrations with Salesforce, HubSpot, Jobber, and Make. (SaaS) - **[Sona AI]**: An AI front-office partner that answers calls, captures details, and helps with sales, support, and every customer conversation. Included on all plans with 10 free calls per month. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding – at least $105M raised in a recent round (specific series not disclosed); 90K+ businesses on the platform; 1B+ calls and messages sent - **Notable Investors/Partners**: Y Combinator (accelerator); integrations with Salesforce, HubSpot, Jobber, Make - **Growth Signals**: Rebranded from OpenPhone to Quo; launched major AI update (Sona); ranked #1 customer satisfaction on G2 (4.7 stars); raised $105M to accelerate vision ## Competitive Advantages - **AI-first approach**: Sona AI is included on all plans, providing automated call handling and customer engagement out of the box. - **Unified communications**: Combines calls, texts, and customer data in one platform, eliminating the need for separate tools. - **High customer satisfaction**: Consistently top-rated on G2 for customer satisfaction. - **Remote-first culture**: Built distributed from day one, with transparent compensation and strong perks. ## Strategic Focus - Expanding AI capabilities for the front office (sales, support, customer relationship management). - Deepening integrations with CRM and business workflow tools. - Scaling globally to serve more small businesses and displace legacy phone systems. ## Why Work Here - **Remote-first from day one**: Work from anywhere with annual in-person offsites (e.g., San Diego). - **Competitive compensation**: Transparent pay, competitive equity, and a $1,000 home office setup budget. - **Comprehensive benefits**: Health, dental, vision; unlimited PTO and sick leave; paid family leave; retirement support (varies by country). - **Learning & wellness**: $3,000/year L&D stipend; $200/month wellness stipend. - **Culture**: Described as passionate, determined, and excited about the challenges of a rapidly growing startup. Interview process typically takes 4–6 weeks and includes recruiter screen, hiring manager, team interviews, a possible project, and a final leadership interview. ## Sources 1. [quo.com/careers](https://www.quo.com/careers) 2. [quo.com/about](https://www.quo.com/about) 3. [quo.com/new-chapter](https://www.quo.com/new-chapter) 4. [glassdoor.com](https://www.glassdoor.com/) (general careers page) ## Other roles at Quo - [Engineering Manager, Mobile](https://feeny.ai/job/engineering-manager-mobile-quo-united-states-vx45a3mpv6n4) — United States &, Canada - [Associate Account Executive](https://feeny.ai/job/associate-account-executive-quo-toronto-08sae0s7xwkk) — Toronto, Canada - [Associate Account Executive](https://feeny.ai/job/associate-account-executive-quo-chicago-1sc219s4zdvm) — Chicago, IL - [Lifecycle Marketing Manager](https://feeny.ai/job/lifecycle-marketing-manager-quo-united-states-cab9p6m5yj1x) — United States &, Canada - [Director of Fraud & Compliance Operations](https://feeny.ai/job/director-of-fraud-compliance-operations-quo-united-states-txr25f930zwt) — United States &, Canada - [Manager, Strategic Finance](https://feeny.ai/job/manager-strategic-finance-quo-united-states-q2yc5zfacy8y) — United States &, Canada - [Senior CX Analyst](https://feeny.ai/job/senior-cx-analyst-quo-united-states-mbpaxfc2m7pk) — United States &, Canada - [Senior Growth Marketing Manager, Digital](https://feeny.ai/job/senior-growth-marketing-manager-digital-quo-united-states-g0dg00f7rvym) — United States &, Canada - [Staff Backend Engineer](https://feeny.ai/job/staff-backend-engineer-quo-united-states-fc2xhchw9yzd) — United States &, Canada - [Senior Backend Engineer](https://feeny.ai/job/senior-backend-engineer-tucows-domains-canada-f6wqma285jvp) — Canada