---
title: 'Senior Backend Engineer, Voice AI at Via'
canonical: 'https://feeny.ai/job/senior-backend-engineer-voice-ai-via-tel-aviv-1djxshkg8wyv'
type: 'job'
last_seen: '2026-10-16'
---

# Senior Backend Engineer, Voice AI at Via

- **Company:** Via
- **Location:** Tel Aviv, Israel
- **Posted:** 2026-07-22
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/via/jobs/8644613002

## Job description

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Senior Backend Engineer, Voice AI, you will build the technology powering Via’s Voice AI agent - the seamless, next-generation conversational interface for our customers. This is a rare opportunity to own cutting-edge, mission-critical AI systems that directly shape the daily experiences of hundreds of thousands of riders. You will have end-to-end backend ownership, working with the most advanced LLMs in the market and a team that values innovation and high-quality craft. We are looking for a high-agency engineer who thrives in unknown territories, continuously pushes the boundaries of what AI agents can do, and is passionate about mentoring others and driving our technical vision forward.

About the Role:

- Voice AI Ownership: Lead the end-to-end development of Via’s customer-facing Voice AI agent, creating seamless, natural, and highly responsive conversational experiences.
- Full-Stack Architecture with BE Focus: Architect and ship features across our stack, leveraging your deep professional backend expertise to build the robust, scalable services that power real-time AI interactions.
- Cutting-Edge Exploration: Dive fearlessly into unknown territories. You will continuously evaluate, integrate, and deploy the most up-to-date LLMs and AI providers in the rapidly evolving market.
- Product Initiative: Drive the product forward. You don’t just execute tasks; you proactively propose initiatives, suggest new tools, and conceptualize innovative ways to make our AI agent smarter and more intuitive.
- Team Mentorship & Growth: Elevate the engineers around you. Share your knowledge, lead by example, and actively help fellow team members grow professionally in both standard software engineering and emerging AI paradigms.

About You:

- Experience: 5+ years of professional full-stack experience, with a proven, exceptionally strong foundation in backend engineering and shipping production-grade systems.
- The AI Advantage: You are deeply fascinated by the AI space. Prior experience with Python, prompt engineering, working directly with LLM models, and building AI agents is a significant advantage.
- Fearless Learner: You thrive in ambiguity and are eager to learn the intricacies of building seamless AI agents. You proactively keep your finger on the pulse of the latest market tools and models.
- High Agency Team Player: You are highly collaborative but operate with immense ownership. You take the initiative to identify product bottlenecks or feature gaps and work seamlessly with the team to solve them.
- Leadership Mindset: You enjoy lifting others up. You view collaboration, architectural discussions, and code reviews as critical opportunities to foster a culture of continuous learning and engineering excellence.

Compensation and Benefits:

- Our product impacts millions of users around the world  providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener.
- Competitive compensation package which includes base salary and equity
- Health insurance with a discount for family members
- Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station
- Career development and growth opportunities
- Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.

## About Via

## Company Overview
- **One-liner**: Via provides software and operations to build and optimize dynamic, shared public mobility networks for cities, transit agencies, schools, universities, healthcare providers, and corporations around the world.
- **Entity Type**: Private (conflicting reports: some sources list a public stock symbol VIA on NYSE, but LinkedIn and Crunchbase classify it as privately held; total disclosed funding of $1.4B)
- **Headquarters**: New York, New York, United States
- **Founded**: 2012
- **Founders**: Daniel Ramot (CEO), Oren Shoval (CTO)

## Core Business
- Primary industry/industries: Public transportation technology, mobility-as-a-service (MaaS), paratransit, student transit, microtransit, and transit planning software.
- Target customers: B2G (transit agencies, cities), B2B (corporations, universities, healthcare providers), and B2C (riders).
- Mission or purpose statement: “Using technology to transform transportation. Creating more livable cities that are efficient, highly connected, and help more people easily access education, healthcare, and employment opportunities.”

## Products & Services
- **Microtransit**: On-demand, dynamic ride-sharing services for cities and transit agencies to fill gaps in fixed-route networks.
- **Paratransit**: AI-powered paratransit software (including Eligibility Manager, AI Application Scanning, Caregiver App) to digitize approvals, reduce ride times, and increase efficiency.
- **Student Transit**: Flexible, cost-effective school transportation with real-time visibility for districts and parents.
- **Remix Planning & Scheduling**: Data-driven planning, scheduling, and predictive runtime tools to design and optimize transit networks.
- **Citymapper**: Consumer mobility app for journey planning across all modes, plus MaaS+ for agencies to power multimodal trip discovery.
- **Corporate & Campus Shuttles**: Managed shuttle services for employers and universities, using AI routing and scheduling.
- **Health Transportation**: Integrated transportation for healthcare providers and payers to improve patient access.
- **Via Intelligence**: A vertical AI platform that provides recommendations and automations to boost transit efficiency and service performance.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; confidential valuation upon SPAC merger reports are conflicting (some indicate $3.5B at merger announcement in 2021, but current status unconfirmed).
- **Key Metric**: Total funding of $1.4B across 12 rounds; annual revenue estimated at $434.3M (as of latest public data).
- **Notable Investors/Partners**: Works with 700+ global partners including King County Metro (Seattle), Transport for London, Transport for NSW (Australia), Berliner Verkehrsbetriebe. Backed by investors undisclosed in the provided sources.
- **Growth Signals**: Headcount growth of +10.1% YoY to 827 employees; operates in 29 countries; recent product expansions (AI Paratransit, Remix Planning, Citymapper integration).

## Competitive Advantages
- **Vertical AI platform**: First AI platform purpose-built for public transit, offering predictive runtimes, ridership modeling, and automated planning across all service types.
- **Full-stack offering**: Unique combination of software SaaS, managed operations, and consulting – allowing deep integration with partner agencies.
- **Scale and trust**: 700+ partners globally including some of the largest transit agencies, providing real-world operational data and network effects.
- **Multi-modal ecosystem**: Citymapper acquisition gives a consumer-facing mobility app that feeds insights back to the planning tools.

## Strategic Focus
- Deepening AI capabilities across all product lines (e.g., AI Planning, AI Paratransit) to automate more decisions and reduce costs for partners.
- Expanding student transit and health transportation verticals as high-growth adjacent markets.
- Continued global expansion into new cities and countries, particularly in Europe and Asia-Pacific.
- Integrating Citymapper’s rider experience data with Via’s operations platform to close the loop between planning, operations, and ridership.

## Why Work Here
- **Mission-driven work**: Employees get to directly impact urban livability, equity, and sustainability through transportation technology.
- **Hybrid workspace**: Flexible on-site/remote policy (typical time on-site is flexible); offices in New York, San Francisco, Washington DC, Chicago, Los Angeles, and international hubs.
- **Compensation & benefits**: Competitive salaries, equity packages, 401(k), health/dental/vision insurance, FSA, life and disability insurance, fertility benefits, generous parental leave, and family medical leave.
- **Professional development**: Learning opportunities via “Via-Versity”, customized development tracks, and exposure to cutting-edge AI and transit operations.
- **Culture**: Values of “Smart, Human, Shared” – intellectual curiosity, focus on human impact, and collaboration across teams.
- **Perks**: Free snacks and drinks, travel concierge services, company car (for certain roles), local volunteer opportunities, Employee Resource Groups.
- **Inclusive hiring**: Committed to equal opportunity and diverse backgrounds; explicitly welcomes unconventional career paths.

## Sources
1. [Life at Via careers page](https://ridewithvia.com/careers/)
2. [Via public mobility solutions – product overview](https://ridewithvia.com/)
3. [Via open jobs listings](https://ridewithvia.com/careers/jobs)
4. [LinkedIn company profile for Via](https://www.linkedin.com/company/ridewithvia)
5. [Built In company profile and perks](https://builtin.com/company/via)

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