---
title: 'Senior Benefits Specialist at Via'
canonical: 'https://feeny.ai/job/senior-benefits-specialist-via-new-york-7e50nbkzqv96'
type: 'job'
last_seen: '2026-10-23'
---

# Senior Benefits Specialist at Via

- **Company:** Via
- **Location:** New York, NY
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-10-23
- **Apply:** https://job-boards.greenhouse.io/via/jobs/8903750002

## Job description

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks.

As Via’s Senior Benefits Specialist, you will be supporting the strategy, administration and execution of our US and global health, welfare, retirement and wellness programs. This position is focused on optimizing the employee experience across the lifecycle, ensuring regulatory compliance, and supporting the scale of our benefits offerings to support our growing, dynamic team.

This is a hands-on role— we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it’s executing annual open enrollments, managing complex leave requests, auditing carrier billing, or delivering clear employee communications. Collaborating closely with Via’s broader People Operations team, global payroll, and external partners, you’ll act as a subject matter expert and trusted resource, helping shape a competitive and exceptional benefits experience that aligns with Via’s mission.

What You’ll Do:

- Own the end to end benefits experience for employees, managing new hire enrollments, offboarding workflows, COBRA, life event changes and qualifying status updates.
- Serve as a thought support lead for day-to-day employee benefit inquiries, while creating clear, engaging employee communications, benefit booklets, policy guides, and education sessions.
- Lead monthly carrier billing reconciliation and audits across all plans, partnering with payroll and finance to ensure deduction and invoice accuracy.
- Support compliance with federal, state and local regulations (ERISA, ACA, HIPAA, COBRA, FMLA, SF HCSO, etc) managing required non-discrimination testing, ACA reporting and required annual notice distributions.
- Maintain all plan documents (SPDs, SBC, plan summaries, etc) and lead the project management and execution of annual Open Enrollment, including HRIS system set up, broker liaison, and employee Q & A sessions.
- Assist with the administration of leave of absence workflows (FMLA, state paid family leave, STD/LTD, parental leave, and ADA accommodations) in close coordination with other members of the People and Payroll team.
- Manage benefit administration workflows and data integrity within our HRIS (Workday), auditing carrier integrations (EDI feeds).
- Act as a point of contact for benefits brokers, carriers, 401(k) recordkeepers, pension fund contacts, and wellness vendors, resolving claim escalations.
- Analyze program utilization, claims trends, employee feedback, and market benchmarking to partner with Director of People Operations on continuous plan optimization and cost-containment initiatives.

Who You Are:

- 4-6+ years of dedicated experience in US benefits administration (preferably with self-insured plans), plan design, and leave management in a fast-paced environment.
- Deep, practical knowledge of employment and benefit laws (ERISA, ACA, HIPAA, FMLA, COBRA, FLSA) and experience executing non-discrimination testing.
- Experience working with unionized employee populations and understanding of collective bargaining agreements.
- Highly organized with exceptional financial and auditing skills; meticulous when reconciling monthly carrier bills, payroll deductions, and employee census data.
- Proven proficiency with enterprise HRIS platforms (experience with Workday Benefits Administration and carrier EDI feeds is a strong plus).
- Ability to breakdown complex medical, financial and regulatory concepts into easy to understand, supportive communications for employees.
- Comfortable with ambiguity, flexible in adapting to changing needs, and proactive in driving process improvements alongside leadership.
- High integrity, discretion, and sound judgment when handling confidential material including medical records, sensitive employee situations, and compliance audits.

Compensation and Benefits:

- Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
- Salary Range: $80,000-$90,000 per year
- Comprehensive health coverage, with low-cost dental and vision plans
- A 401(k) with a generous company match and vesting
- Fully paid parental leave for new parents, with extended leave options
- Additional benefits (mental health, pet insurance, and other wellness perks)
- 20 days of paid time off (PTO) annually

Ready to join the ride?

Via is an equal opportunity employer.

## About Via

## Company Overview
- **One-liner**: Via provides software and operations to build and optimize dynamic, shared public mobility networks for cities, transit agencies, schools, universities, healthcare providers, and corporations around the world.
- **Entity Type**: Private (conflicting reports: some sources list a public stock symbol VIA on NYSE, but LinkedIn and Crunchbase classify it as privately held; total disclosed funding of $1.4B)
- **Headquarters**: New York, New York, United States
- **Founded**: 2012
- **Founders**: Daniel Ramot (CEO), Oren Shoval (CTO)

## Core Business
- Primary industry/industries: Public transportation technology, mobility-as-a-service (MaaS), paratransit, student transit, microtransit, and transit planning software.
- Target customers: B2G (transit agencies, cities), B2B (corporations, universities, healthcare providers), and B2C (riders).
- Mission or purpose statement: “Using technology to transform transportation. Creating more livable cities that are efficient, highly connected, and help more people easily access education, healthcare, and employment opportunities.”

## Products & Services
- **Microtransit**: On-demand, dynamic ride-sharing services for cities and transit agencies to fill gaps in fixed-route networks.
- **Paratransit**: AI-powered paratransit software (including Eligibility Manager, AI Application Scanning, Caregiver App) to digitize approvals, reduce ride times, and increase efficiency.
- **Student Transit**: Flexible, cost-effective school transportation with real-time visibility for districts and parents.
- **Remix Planning & Scheduling**: Data-driven planning, scheduling, and predictive runtime tools to design and optimize transit networks.
- **Citymapper**: Consumer mobility app for journey planning across all modes, plus MaaS+ for agencies to power multimodal trip discovery.
- **Corporate & Campus Shuttles**: Managed shuttle services for employers and universities, using AI routing and scheduling.
- **Health Transportation**: Integrated transportation for healthcare providers and payers to improve patient access.
- **Via Intelligence**: A vertical AI platform that provides recommendations and automations to boost transit efficiency and service performance.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; confidential valuation upon SPAC merger reports are conflicting (some indicate $3.5B at merger announcement in 2021, but current status unconfirmed).
- **Key Metric**: Total funding of $1.4B across 12 rounds; annual revenue estimated at $434.3M (as of latest public data).
- **Notable Investors/Partners**: Works with 700+ global partners including King County Metro (Seattle), Transport for London, Transport for NSW (Australia), Berliner Verkehrsbetriebe. Backed by investors undisclosed in the provided sources.
- **Growth Signals**: Headcount growth of +10.1% YoY to 827 employees; operates in 29 countries; recent product expansions (AI Paratransit, Remix Planning, Citymapper integration).

## Competitive Advantages
- **Vertical AI platform**: First AI platform purpose-built for public transit, offering predictive runtimes, ridership modeling, and automated planning across all service types.
- **Full-stack offering**: Unique combination of software SaaS, managed operations, and consulting – allowing deep integration with partner agencies.
- **Scale and trust**: 700+ partners globally including some of the largest transit agencies, providing real-world operational data and network effects.
- **Multi-modal ecosystem**: Citymapper acquisition gives a consumer-facing mobility app that feeds insights back to the planning tools.

## Strategic Focus
- Deepening AI capabilities across all product lines (e.g., AI Planning, AI Paratransit) to automate more decisions and reduce costs for partners.
- Expanding student transit and health transportation verticals as high-growth adjacent markets.
- Continued global expansion into new cities and countries, particularly in Europe and Asia-Pacific.
- Integrating Citymapper’s rider experience data with Via’s operations platform to close the loop between planning, operations, and ridership.

## Why Work Here
- **Mission-driven work**: Employees get to directly impact urban livability, equity, and sustainability through transportation technology.
- **Hybrid workspace**: Flexible on-site/remote policy (typical time on-site is flexible); offices in New York, San Francisco, Washington DC, Chicago, Los Angeles, and international hubs.
- **Compensation & benefits**: Competitive salaries, equity packages, 401(k), health/dental/vision insurance, FSA, life and disability insurance, fertility benefits, generous parental leave, and family medical leave.
- **Professional development**: Learning opportunities via “Via-Versity”, customized development tracks, and exposure to cutting-edge AI and transit operations.
- **Culture**: Values of “Smart, Human, Shared” – intellectual curiosity, focus on human impact, and collaboration across teams.
- **Perks**: Free snacks and drinks, travel concierge services, company car (for certain roles), local volunteer opportunities, Employee Resource Groups.
- **Inclusive hiring**: Committed to equal opportunity and diverse backgrounds; explicitly welcomes unconventional career paths.

## Sources
1. [Life at Via careers page](https://ridewithvia.com/careers/)
2. [Via public mobility solutions – product overview](https://ridewithvia.com/)
3. [Via open jobs listings](https://ridewithvia.com/careers/jobs)
4. [LinkedIn company profile for Via](https://www.linkedin.com/company/ridewithvia)
5. [Built In company profile and perks](https://builtin.com/company/via)

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