---
title: 'Senior Billing/ Accounts Receivable  Specialist at Honeycomb Insurance'
canonical: 'https://feeny.ai/job/senior-billing-accounts-receivable-specialist-honeycomb-insurance-chicago-2wacy97j06xb'
type: 'job'
last_seen: '2026-09-12'
---

# Senior Billing/ Accounts Receivable  Specialist at Honeycomb Insurance

- **Company:** Honeycomb Insurance
- **Location:** Chicago, IL / New York, NY
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/honeycombinsurance/jobs/4730023005

## Job description

Honeycomb Insurance

At Honeycomb, we're not just building technology; we’re reshaping the future of insurance.

In 2025, Honeycomb was recognized by Dun & Bradstreet as “[Top 10 Best Start Up Companies to Work For](https://www.duns100.co.il/en/rating/High_Tech/Best_Start_Up_Companies_to_work_for_Over_100_Employees)” in Israel, named by LinkedIn as “[Top 10 Startups in Chicago](https://www.linkedin.com/posts/honeycombinsurance_linkedin-top-startups-2025-the-10-companies-activity-7389324752848498688-OyDI/)”, and Newsweek’s "[Greatest Startup Workplaces in America, 2025](https://rankings.newsweek.com/americas-greatest-startup-workplaces-2025)". Through the first half of 2026 we’ve been recognized on Inc. Magazine’s "[Best Workplaces](https://www.linkedin.com/posts/honeycombinsurance_best-workplaces-2026-the-companies-unlocking-activity-7467578217680384001-eXF7/)" List and Forbes "[Fintech 50](https://www.linkedin.com/posts/honeycombinsurance_newcomers-to-the-fintech-50-2026-activity-7430317060871712768-Rdv6/)".

How did we earn these honors?

Honeycomb is a rapidly growing global startup, generously backed by top-tier investors and powered by an exceptional team of thinkers, builders, and problem-solvers. Dual-headquartered in Chicago and Tel Aviv (R&D center), and with 6 offices across the U.S., we are reinventing the commercial real estate insurance industry, an industry long overdue for disruption. Just as importantly, we ensure every employee feels deeply connected to our mission and one another.

With over $100B in insured assets, Honeycomb operates across 23 states, covering more than 65% of the U.S. population and increasing its coverage.

If you’re looking for a place where innovation is celebrated, culture actually means something, and smart people challenge you to be better every day - Honeycomb might be exactly what you’ve been looking for.

Senior Billing Specialist

Location: NYC or Chicago hybrid (3 days/week in office). Local candidates only.

## What You'll Do

The Senior Billing Specialist is responsible for managing and processing direct bill premium payments within our insurance billing systems. This position owns cash application, multi-system reconciliation, and decision making around payment exceptions and refund workflows, and plays a key role in ensuring accurate, timely posting of policyholder payments, resolving billing discrepancies, and maintaining clear communication internally and externally with agents, brokers, and insureds. The ideal candidate has the ability to navigate multiple systems, manage complex billing processes, and exercise judgment and autonomy in resolving exceptions. This role sits on the professional accounting track and requires experience in insurance or billing. This role demands accuracy, analytical thinking, problem solving and excellent communication skills.

Key Responsibilities:

Billing & Payment Processing

- Process direct bill premium payments received via check, ACH, credit card, and online payment portals
- Own cash application and post payments accurately to policyholder accounts in the billing management systems
- Apply credits, endorsements, and policy changes to accounts
- Reconcile daily payment batches and ensure all transactions balance at end of day
- Make decisions on payment exceptions and refund workflows, escalating only where policy requires

Accounts Receivable Management

- Monitor accounts receivable ageing reports and follow up on past-due balances
- Contact policyholders, agents, and brokers by phone and email regarding outstanding premium balances
- Process reinstatements and returned payments (NSF) and update account records accordingly
- Write off uncollectable balances per company policy

Reconciliation & Reporting

- Own multi-system reconciliation across billing and accounting platforms
- Support month-end and quarter-end account reconciliations
- Identify and resolve billing discrepancies or unusual account activity, escalating to the Billing Manager where appropriate
- Prepare and distribute AR aging summaries, collection activity, cash application reports, and other financial data using Excel
- Support internal and external audits by providing documentation and account detail as requested

Collaboration

- Respond promptly and professionally to billing inquiries from policyholders and agents
- Collaborate with internal departments, including finance, customer service, and underwriting, to resolve billing issues
- Research and resolve payment disputes, duplicate payments, and misapplied funds
- Maintain accurate records of all customer interactions and account notes in the billing system

Documentation & Training

- Participate in training on regulatory updates, system enhancements, and departmental procedures

## Basic Requirements

- Experience: 3+ years in billing, accounts receivable, or cash application
- Technical Skills: Proficient in Microsoft Excel (pivot tables, VLOOKUPs, formulas)
- Analytical Ability: Strong attention to detail and ability to interpret complex billing structures
- Communication Skills: Excellent verbal and written communication skills for interacting with clients and internal teams
- Problem-Solving: Ability to investigate and resolve discrepancies efficiently
- Judgment & Autonomy: Ability to make sound decisions on exceptions and drive resolution independently
- Organization & Multitasking: Strong time management skills to prioritize and handle multiple tasks effectively

Preferred Qualifications:

- Insurance industry experience a plus
- Accounts Receivable and or Cash Application experience a plus

## Benefits

- Base Salary: $75,000 - $85,000
- Bonus
- Health Benefits
- Employee options grant
- 401K with employer match
- Flexible paid time off
- Paid national holidays

## About Honeycomb Insurance

## Company Overview

- **One-liner**: Honeycomb Insurance is a digital-first real estate insurance provider that uses AI and computer vision to offer instant, customized policies for condo associations, building owners, property managers, and developers.
- **Entity Type**: Private (funding stage: Series B)
- **Headquarters**: Chicago, Illinois, USA (additional offices in Tel Aviv, New York, Austin, Denver, and Roseville)
- **Founded**: 2019
- **Founders**: Itai Ben-Zaken (Co-Founder & CEO), Nimrod Sadot (Co-Founder & CTO), Hillik Nissani (Co-Founder & CTO)

## Core Business
- **Primary industry**: InsurTech / Real estate insurance
- **Target customers**: B2B – Condominium associations (HOAs), building owners, property managers, and developers; also serves retail agents and unit owners/tenants.
- **Mission/purpose statement**: Bringing simplicity and transparency to real estate insurance.

## Products & Services
- **Digital Insurance Platform**: A fully online experience offering instant quotes, policy customization, binders, and certificate downloads for commercial residential properties. Integrates AI-based inspection via the **Inspector App**, which allows property photos to be snapped and quotes generated in minutes without an in-person visit.
- **Excess Liability Coverage**: Launched in 2025, an additional liability layer for property owners and associations.
- **Expert Advisory**: Unlimited phone-based guidance from licensed insurance experts, combining self-service with human support.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding — $54.7 million (Seed: $3.3M in 2021; Series A: $15.4M in 2022 led by Ibex Investors; Series B: $36M in 2024 led by Zeev Ventures)
- **Notable Investors/Partners**: Zeev Ventures, Ibex Investors; rated “Excellent” by AM Best for financial strength.
- **Growth Signals**: Headcount grew 38.2% year-over-year to 179 employees (June 2025). Operating in 6 countries (US, Israel, Poland, Italy, UK, France). Expanded product line with Excess Liability offering. 19 active job postings as of mid-2025.

## Competitive Advantages
- **Proprietary AI/Computer Vision**: The Inspector App automates property inspections, reducing turnaround time and cost (up to 40% savings reported).
- **Digital-Native Experience**: Fully online quoting, binding, and policy management, replacing legacy fax/phone processes.
- **Transparency**: Customers can see exactly where premiums go and customize policies in real time.
- **Specialization**: Focus exclusively on real estate insurance, combining deep domain expertise with modern technology.

## Strategic Focus
- Disrupting the traditional real estate insurance industry through technology and simplicity.
- Expanding product lines (e.g., Excess Liability) and geographic footprint.
- Scaling the tech and sales teams to capture market share.

## Why Work Here
- **Culture**: Described as “people-focused, tech-driven”; a team of insurance veterans, AI experts, and data scientists united by a mission to modernize an industry.
- **Locations**: Offices in Chicago (HQ), Tel Aviv, New York, Austin, Denver, and Roseville, CA. Some roles offer remote flexibility (e.g., Midwest/East Coast remote for certain positions).
- **Team Events**: Annual global offsite to foster real connection and alignment across offices.
- **Growth Opportunity**: Rapidly scaling company with 38% headcount growth, active hiring across engineering, data science, sales, underwriting, product, and operations.
- **Open Roles**: Senior AI Engineer, Senior Backend Developer, Data Scientists, Account Executives, Regional Sales Managers, Customer Success, and more.

## Sources
1. [Honeycomb Insurance Website](https://honeycombinsurance.com/)
2. [Honeycomb Insurance About Page](https://honeycombinsurance.com/about)
3. [Honeycomb Insurance Careers Page](https://job-boards.greenhouse.io/honeycombinsurance)
4. [LinkedIn Company Page](https://www.linkedin.com/company/honeycombinsurance)

## Other roles at Honeycomb Insurance

- [Business Operations Associate](https://feeny.ai/job/business-operations-associate-honeycomb-insurance-chicago-fwew4f0vxrhr) — Chicago, IL
- [Senior Underwriter, Midwest](https://feeny.ai/job/senior-underwriter-midwest-honeycomb-insurance-chicago-5ftxattnfw71) — Chicago, IL
- [Senior Data Science Researcher](https://feeny.ai/job/senior-data-science-researcher-honeycomb-insurance-tel-aviv-6smaaarqet5t) — Tel Aviv, Israel
- [Software Engineering Team Lead](https://feeny.ai/job/software-engineering-team-lead-honeycomb-insurance-chicago-nvpxjjcfq061) — Chicago, IL
- [Associate Regional Sales Manager, Midwest](https://feeny.ai/job/associate-regional-sales-manager-midwest-honeycomb-insurance-chicago-3xnqa7xah7q5) — Chicago, IL
- [Associate Regional Sales Manager, Northeast](https://feeny.ai/job/associate-regional-sales-manager-northeast-honeycomb-insurance-us-east-coast-fsnfphfcgzn5) — US East Coast
- [Software Engineer](https://feeny.ai/job/software-engineer-honeycomb-insurance-chicago-4rh7e3ac21qz) — Chicago, IL
- [Associate Regional Sales Manager, Southeast](https://feeny.ai/job/associate-regional-sales-manager-southeast-honeycomb-insurance-us-east-coast-3ba8mypxe3e5) — US East Coast
- [Senior Backend Developer](https://feeny.ai/job/senior-backend-developer-honeycomb-insurance-tel-aviv-pe6cq0as2shx) — Tel Aviv, Israel
- [Senior  Product Manager](https://feeny.ai/job/senior-product-manager-honeycomb-insurance-chicago-yasq1v9pjxxp) — Chicago, IL