---
title: 'Senior Brokerage Operations Associate (Canada) at Alpaca'
canonical: 'https://feeny.ai/job/senior-brokerage-operations-associate-canada-alpaca-canada-3tpaws3gqtp3'
type: 'job'
last_seen: '2026-10-29'
---

# Senior Brokerage Operations Associate (Canada) at Alpaca 

- **Company:** Alpaca 
- **Location:** Canada, India
- **Work type:** remote
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-10-29
- **Apply:** https://job-boards.greenhouse.io/alpaca/jobs/6231544004

## Job description

Who We Are:

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Our Team Members:

We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

We're seeking a Senior Brokerage Operations Associate (Canada). An experienced individual contributor who has lived dealer, clearing, and custody reality and designs every process as if manual work is temporary.

You turn CIRO-aligned operating requirements into scalable, automated, auditable workflows that Product and Engineering can build against. You partner closely with the ACCC President / UDP, Compliance, Product, Engineering, and global Ops. Someone who influences through expertise, crisp documentation, and decision logs, not through a team.

Success is measured by launch readiness, STP and control quality, registered-account / tax operability, and systems others can run and not by headcount or heroic spreadsheet ops.

What you'll walk into:

You won't be starting from zero. You'll be owning live problems:

- Getting ready to open: figure out how we open and maintain accounts, process trades, and hold client cash and securities on day one. Build that for ACCC rather than copying a manual process from another firm.
- Working with partner brokers: define how a partner firm and ACCC split the work on accounts, trades, and holding client assets, so it still works as volume grows.
- After the trade: settlement in Canada (through CDS), trades that fail to settle, and corporate actions such as dividends and splits. Automate the routine cases and keep a clear list of exceptions, instead of running the book in spreadsheets.
- Registered accounts and tax: TFSA, RRSP, RESP, and similar accounts. Cover who can open them, contribution rules, what a security cost, tax withheld on dividends and other income, and the reports clients and partners need.
- The day after launch: written steps for daily work, checks that our records match the custodian and the market, contacts at vendors and custodians, and a plan if a system or vendor fails. Have these ready before real client volume shows up.
- Building Canada: clear handoffs between product, engineering, and operations teams.

What you’ll own:

- Account lifecycle & client/introducing-broker servicing (onboarding handoffs, KYC/AML ops interfaces, maintenance, transfers)
- Trade lifecycle (capture, affirmation, clearing, settlement, fails, breaks)
- Custody & asset servicing (segregation, security movements, corporate actions, cash)
- Books & records, reconciliations, exception management, and operational controls
- Registered accounts & tax ops: TFSA, RRSP, RESP and related wrappers; tax lots / cost basis; withholding; local reporting partners need to stay compliant
- Day-2 production ops: runbooks, escalations, vendor/custody interfaces, BCP/DR operational playbooks

How you’ll work:

- Translate Canadian reality into runnable process — CIRO-aligned dealer/clearing/custody expectations, introducing–carrying dynamics, custody controls, and operational risk into SOPs, RACI, controls, and exception paths Product and Engineering can build against
- Automation-first by default — redesign high-volume / high-risk / high-friction work for straight-through processing, rules, exception queues, and measurable SLAs, instead of spreadsheet heroics
- AI-first operating lens — Prototype and productize AI-assisted ops (exception triage, recon investigation, SOP Q&A, control-testing support, runbook copilots) with human oversight where risk or regulation requires it
- Go-live and beyond — Readiness for ACCC launch and early production; continuous improvement after go-live
- Raise the bar without managing a team — Coach partners through expertise, crisp documentation, and decision logs; leave systems others can run

How we'll measure success:

- Launch readiness gates met with documented controls, SOPs, RACI, and runbooks Product / Eng / Ops can execute against
- STP, exception, and reconciliation aging targets defined and trending the right way post go-live
- Registered-account and tax workflows ready when partners launch, rather than added later
- Specs and decision logs that remove re-discovery for Product and Engineering
- Systems and playbooks others can run after you, so knowledge sticks in the org and not only in one person's head

Who you are (Must-haves):

- 10+ years deep, hands-on Canadian brokerage operations experience at a CIRO dealer, carrying broker, custodian, clearing firm, or brokerage ops function in Canada
- Fluent in the plumbing: clearing / settlement, custody, CDS / CDSX (or equivalent), fails, corp actions, tax, cash / securities ops, account servicing, introducing / carrying arrangements
- Demonstrated depth in at least two of: clearing / settlement; custody & asset servicing; books & records / reconciliations; registered accounts & tax
- Regulatory-literate (CIRO / provincial securities / CSA context). You design operable controls, and you are not the UDP or compliance sign-off owner
- Builder: you've redesigned and shipped process + tooling changes that stuck, not only run BAU
- Practical with automation and AI (workflow automation, rules engines, RPA, or AI-assisted ops). You know where AI helps and where controls must stay deterministic
- Exceptional written communication: SOPs, RACI, decision logs, and requirements that cross-functional teams can ship against

Who you might be (Nice-to-haves):

- Greenfield Canadian dealer / clearing / custody stand-up
- API-first or broker-as-a-service / correspondent platforms
- US and Canada dual-entity operations
- Deep CDS / CDSX or Canadian market-infrastructure experience
- Registered-account or Canadian tax-ops stand-up (TFSA, RRSP, RESP, tax lots, withholding, reporting)
- AI-native ops workflow: recurring use of tools like Cursor, Claude, ChatGPT, or custom agents for SOP drafting, exception synthesis, and prototyping

How We Take Care of You:

- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

[Recruitment Privacy Policy](https://files.alpaca.markets/disclosures/AlpacaRecruitmentPrivacyPolicy.pdf)

## About Alpaca 

## Company Overview
- **One-liner**: Alpaca provides developer-first APIs and brokerage infrastructure that enable fintechs, institutions, and individual developers to build and scale investing and trading applications across stocks, options, and crypto.
- **Entity Type**: Private (backed by $320M in total funding)
- **Headquarters**: Silicon Valley, California, USA (globally distributed remote company)
- **Founded**: 2015
- **Founders**: Yoshi Yokokawa (CEO) and Hitoshi Harada (CPO)

## Core Business
- **Primary industry/industries**: Financial Technology (Fintech), Brokerage Infrastructure, API Services
- **Target customers**: B2B (fintechs, global financial institutions, broker-dealers, registered investment advisors) and B2C (algo traders, quant funds, retail investors, developers)
- **Mission statement**: "Open financial services to everyone on the planet" — allowing 8+ billion people to access financial markets.

## Products & Services
- **Broker API**: Full-stack, end-to-end brokerage infrastructure service that empowers global fintechs and institutions to build customizable investing applications and platforms. Includes clearing, custody, compliance, and regulatory setups.
- **Trading API**: Allows programmatic traders, retail investors, hedge funds, and prop firms to develop algorithms that automate trading strategies across stocks, options, and crypto. Features REST/FIX integration, real-time market data, and 1.5ms order processing via OMS v2.
- **Tokenization Network**: Enables tokenized equities to trade as one connected market with instant in-kind mint/redeem, deep liquidity, and 24/7 API access.
- **High Yield Cash**: Competitive APY on uninvested USD cash with up to $2.5M in FDIC sweep coverage.
- **Fully Paid Securities Lending**: Enables clients to lend securities for additional yield.
- **24/5 Trading**: Always-on trading with automatic session-aware order routing and real-time overnight data.
- **Self-Clearing Operations**: Full self-clearing broker-dealer (member of DTCC, FICC, OCC, Nasdaq Exchange) providing reduced costs for partners.
- **Paper Trading & Backtesting**: API sandbox environment and backtesting with historical market data.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding of $320 million from top-tier investors
- **Notable Investors**: Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Eldridge, Y Combinator, and angel investors including Joshua S. Levine (former CTO/COO of ETRADE), Nate Rodland (former COO of Robinhood), Patrick O’Shaughnessy, Jacqueline Reses, Asiff Hirjii (former President/COO of Coinbase), Aaron Levie (CEO of Box), and founders of Plaid and Wealthsimple.
- **Growth Signals**: 
  - Over 7 million brokerage accounts opened across 40+ countries
  - 61,000+ monthly active developers (MAD)
  - 250+ employees in 25 countries
  - Self-clearing since 2024; member of DTCC, FICC, OCC, and Nasdaq Exchange (2025)
  - ISO 27001:2022 certified, SOC 2 Type II, GDPR, EU US DPF, CSA Level 1, ICO compliant
  - Excess SIPC coverage up to $30M in securities and $1M in cash per customer

## Competitive Advantages
- **Developer-first approach**: Easy-to-use APIs with SDKs in Python, .NET/C#, Go, Node, and more; 99.99% system uptime as of January 2026.
- **Full-stack regulatory infrastructure**: FINRA-registered broker-dealer, self-clearing, SIPC member with excess coverage, and multiple international regulatory licenses (Bahamas, Japan, FinCEN MSB).
- **Multi-asset support**: Stocks, ETFs, options, crypto, fixed income, tokenized equities — all via a single API.
- **Global reach**: Powers financial institutions across 40+ countries including Australia, Chile, Denmark, France, Mexico, UK, UAE, Saudi Arabia, Thailand, Turkey, and more.
- **Proprietary technology**: Builds its own technology stack rather than relying on legacy vendors (e.g., open-source MarketStore database for financial time-series data).

## Strategic Focus
- **Global expansion**: Actively working on new product offerings such as global stocks and index options.
- **Deepening regulatory moat**: Continued investment in self-clearing capabilities and international licensing to serve partners worldwide.
- **Tokenization & digital assets**: Expanding the Instant Tokenization Network and digital asset offerings for 24/7 liquidity.
- **Embedded finance**: Helping fintechs and institutions embed investing features directly into their own platforms.
- **Scaling the developer community**: Growing the 61,000+ monthly active developer base through open-source contributions, community platforms, and educational resources.

## Why Work Here
- **100% remote-first**: Globally distributed team across 20+ countries and almost every time zone; no central office requirement.
- **Global, multicultural team**: "Melting pot of diverse backgrounds" from tech startups to deep financial experience; team members in 25 countries.
- **Culture**: Goal-oriented, radical honesty, empathy-driven, and focused on solving hard problems. Described as "ambitiously creative" with a "last 10% of effort" mentality.
- **Career growth**: Fast-scaling startup with "limitless opportunities" for those looking to challenge themselves and advance.
- **Impact**: Directly shaping the future of finance by disrupting a legacy industry; building infrastructure that enables millions of people to access financial markets.
- **Leadership**: Founded by Yoshi Yokokawa (former Lehman Brothers, Endeavor Entrepreneur) and Hitoshi Harada (former Lead Architect at Greenplum/EMC, PostgreSQL contributor); executive team from Robinhood, Strike, TD Securities, TMX Group.
- **Notable perks**: Competitive compensation, equity, and the chance to work on open-source projects (e.g., MarketStore).

## Sources
1. [alpaca.markets - About Us](https://alpaca.markets/about-us)
2. [alpaca.markets - Homepage](https://alpaca.markets/)
3. [alpaca.markets - Careers/Hiring](https://alpaca.markets/hiring)
4. [LinkedIn - Alpaca](https://www.linkedin.com/company/alpacamarkets)
5. [docs.alpaca.markets - About Alpaca](https://docs.alpaca.markets/us/docs/about-alpaca)

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