--- title: 'Senior Business Analyst at Electric Mind' canonical: 'https://feeny.ai/job/senior-business-analyst-electric-mind-toronto-qcwcp09ckh7q' type: 'job' last_seen: '2026-09-12' --- # Senior Business Analyst at Electric Mind - **Company:** Electric Mind - **Location:** Toronto, Canada - **Employment:** contract - **Work type:** hybrid - **Posted:** 2026-08-04 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.lever.co/electricmind/f3ddbb0a-a894-46db-a4be-85a3105da291 ## Job description At Electric Mind, Engineering is where strategy meets action. Our team helps organizations cut through complexity—aligning business ambition with technology execution to unlock real, lasting change. You’ll work alongside curious, driven people tackling high-impact challenges for everyone from scaling startups to global enterprises. Each engagement is different, pushing you to learn, adapt, and grow. Electric Mind’s Technology Practice brings together deep engineering expertise, modern delivery disciplines, and pragmatic architectural thinking to help clients execute complex, mission-critical transformation. We design and implement scalable, secure, high-impact technology solutions that accelerate business outcomes. ## About the Role Provide second-line support for product, requirements, and planning enablement across a specific but multiple set of assigned teams. The Senior BA mentors front-line team members on moving the team from intake, requirements, and stakeholder review into implementation planning, with enough structure that the output can become epics, stories, Jira items, and QE-ready delivery increments. This role escalates to the BA Lead (or the Project Manager / Project Coordinator) when issues fall outside its remit. ## What You’ll Do - Act as the second-line contact for product and BA/BSA questions across its assigned teams, supporting front-line members when enablement sessions surface something they cannot resolve locally. As second-line assistance, the Senior BA must be able to: - Help front-line members map existing team requirements practices into the AI-enabled delivery model. - Mentor teams on refining the requirements-package process for each team’s actual working style, including step-wise review, optional sections, decision-log ID preservation, SME approval flow, and concise stakeholder-review output. - Help teams distinguish between requirements, solution design, implementation increments, epics, user stories, acceptance criteria, and Jira-ready backlog items. - Guide the implementation-planning and epic/story breakdown flow, including turning functional requirements into epics, stories, dependencies, and reviewable increments. - Help incorporate client planning conventions into AI outputs, including sizing guidance, story-point scales, Three Amigos review, epic customization, dependency creation, and Jira hand-off expectations. - Support requirements and planning workflow integration with Jira and Confluence — how requirements are pulled from source systems, how planning outputs become Jira-ready, and how stakeholders review or approve generated artefacts. - Help define what the tooling needs to support from a product and planning perspective, partnering with the Senior Engineer where implementation details affect developer workflow. - Coordinate with the Senior Engineer and QE support so requirements and implementation outputs are usable for downstream story development and test generation. - Reinforce, across its assigned teams, that requirements and planning skills remain practical rather than overproducing material stakeholders cannot digest. - Support the transition from delivery-team-led refinement to client-led operation by making the requirements and planning workflow teachable, repeatable, and reviewable. - Help identify and coach their teams when friction and challenges are due to operational, process, or team norms rather than an issue to be resolved with AI, and where possible refer the team to their agile coach or other support resource. - Mentor teams on the target-state operating model — the current-to-target storyline, ceremony and cadence redesign, and the recommended future team-structure and ways of working. - Escalate to the BA Lead (or the Project Manager / Project Coordinator) when product and requirements decisions, stakeholder conflicts, or capacity issues fall outside the role’s remit, and surface recurring requirements friction across its assigned teams rather than solving it repeatedly in isolation. ## Key Deliverables - Second-line product/requirements guidance and mentoring for front-line members. - Requirements-package guidance, refinements, and stakeholder-review approach. - BA/BSA activity observations and process-mapping support across its assigned teams. - Implementation-planning and epic/story breakdown guidelines. - Product/requirements inputs for feature delivery. - Requirements and planning skill refinements. - Requirements-friction pattern reporting across its assigned teams. ## What You’ll Bring - Strong product, BA/BSA, and requirements-analysis experience in software delivery contexts, senior enough to mentor other BAs/BSAs. - Ability to translate existing client practices into AI-enabled requirements, planning, and backlog workflows across its assigned teams. - Understanding of story decomposition, acceptance criteria, epic/story hierarchy, dependency mapping, Jira operating models, and Confluence/Jira hand-off patterns. - Facilitation skills with product owners, BAs, developers, QE, and delivery leads. - Ability to make AI-generated requirements and planning outputs concise, reviewable, traceable, and useful to non-technical stakeholders. - Attention to detail around identifiers, decision logs, stakeholder approvals, and downstream traceability. - Working knowledge of the A.I.D.E Framework. - Comfort using AI tools to complete job functions. - Ability to Help teams test and validate the story-development / quick-dev skill chain against realistic stories, including UI framework, API, and other story flavours as they become available. - Working knowledge of the A.I.D.E Framework. - Comfort using AI tools to complete job functions. ## About Electric Mind Electric Mind is a fast-growing, AI-native advisory and digital engineering firm built for those who want to shape the future, not just watch it happen. We blend premium strategy expertise with cutting-edge AI-centric engineering to solve complex, meaningful problems for industry-leading clients. We pride ourselves on a high-touch delivery model and a culture that values diverse talent, innovation, and true client partnership — creating an environment where your ideas matter and your impact is visible. If you’re looking for a place where you can grow fast, collaborate with exceptional teammates, and help build a company scaling its capabilities and global footprint at speed — Electric Mind is the place to ignite your career. The future is bright! For more info on Electric Mind, check out our Careers Page and Instagram. Electric Mind is committed to diversity in the workplace. We are an inclusive employer and welcome and encourage applications from all qualified candidates. Applicants’ needs will be accommodated during our recruitment and selection process so please advise us if you require accommodation. ## About Electric Mind ## Company Overview - **One-liner**: Electric Mind is an engineering-first consulting firm that helps enterprises design and implement AI transformation, from strategy through production delivery. - **Entity Type**: Private (Private Equity-backed) - **Headquarters**: Toronto, Ontario, Canada - **Founded**: 1990 (originally as Intelliware, rebranded to Electric Mind in 2024) - **Founders**: Not publicly available (founded by a small team of software engineers) ## Core Business - Primary industry/industries: Business Consulting and Services, Technology Consulting, AI Transformation - Target customers: Financial services, healthcare, and technology enterprises; also serves start-ups and global organizations - Mission or purpose statement: "Energized by diversity and delivered through connectivity, we transform challenges into practical, actionable results." ## Products & Services - **Strategy Consulting**: Advisory practice that helps clients establish practical, implementable strategies "shift left" to guide strategy and design change programs. - **Design Services**: Business, product, and solutions design to define experiences, products, and delivery systems aligned to business strategy and grounded in technology feasibility. - **Engineering Delivery**: Custom software development and platform delivery, with deep expertise in agile methodologies (Scrum, Extreme Programming) and AI-era engineering. - **AI Enablement**: AI transformation services including strategy, design, and production delivery for enterprise clients. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Annual Revenue of $20M (estimated); Total Funding of $100M (Private Equity round led by Motive Partners, November 2025) - **Notable Investors/Partners**: Motive Partners (lead investor in $100M PE round) - **Growth Signals**: 33.8% headcount growth year-over-year; opened first U.S. office in Chicago in 2024; workforce distributed across 6 countries (Canada, United States, United Kingdom, Switzerland, India, Portugal) ## Competitive Advantages - **Engineering-First DNA**: Founded in 1990 as a custom software development shop with decades of engineering delivery experience, especially in financial services and complex enterprise environments. - **Agile Pioneers**: Early adopters of agile methodologies (Scrum, XP) since 2000, with deep expertise in iterative development and platform delivery. - **Full-Stack Consulting**: Unique ability to span strategy, design, and engineering—allowing seamless transition from strategic vision to production implementation. - **AI Era Positioning**: Explicitly built for the AI era, combining decades of engineering credibility with modern AI transformation capabilities. ## Strategic Focus - **AI Transformation**: Helping enterprises design and implement AI-driven change, from strategy through production. - **Geographic Expansion**: Growing presence in the U.S. following the 2024 Chicago office opening. - **Advisory Growth**: Scaling advisory practice to "shift left" and engage earlier in client transformation programs. - **Talent Acquisition**: Active hiring across technical and consulting roles, with strong recruiting from top financial and consulting firms (RBC, Scotiabank, Capco, Deloitte, TD). ## Why Work Here - **Culture**: Rated 4.0/5.0 on employer review sites (47 reviews). Culture rated 4.4/5.0, Work-Life Balance rated 4.3/5.0. - **Flexibility**: Hybrid work model with office in downtown Toronto. Flexible working hours offered to maintain work-life balance. - **Learning**: Dedicated time and budget for self-driven and company-hosted training, R&D, and knowledge sharing (Centers of Excellence, hands-on labs, lunch-and-learns, research weeks, hackathons). - **Benefits**: Comprehensive health and dental plans, mental health support, Employee & Family Assistance Program, parental leave top-up, short- and long-term disability, life insurance. - **Environment**: Office designed for collaboration with snacks, comfortable seating, secure bike storage, lockers, and showers for active commuters. - **DE&I**: Committed to diversity in the workplace; actively supports underrepresented groups within the Toronto tech community. - **Team Dynamic**: Open, honest, cooperative environment with shared ownership and cohesive, cross-functional teams. Work with business, technical, and subject matter experts on varied projects across industries. - **Current Openings** (as of search date): Technical Director, Azure & Dynamics 365 Developer, Senior Consultant, Controller, Advisory Consultant, Consultant. ## Sources 1. [electricmind.com](https://www.electricmind.com/about-us) 2. [electricmind.com](https://www.electricmind.com/life-as-a-mindster) 3. [jobs.lever.co](https://jobs.lever.co/electricmind) 4. [linkedin.com](https://linkedin.com/company/electricmind) 5. 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