--- title: 'Senior Business Analyst at Sureify' canonical: 'https://feeny.ai/job/senior-business-analyst-sureify-united-states-yhh57srd1vkb' type: 'job' last_seen: '2026-09-12' --- # Senior Business Analyst at Sureify - **Company:** Sureify - **Location:** United States - **Compensation:** $130k–$155k - **Work type:** remote - **Posted:** 2026-07-31 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.greenhouse.io/sureify/jobs/5374780008 ## Job description ## About Us At Sureify we’re helping a large and critical industry -- life insurance -- modernize and innovate. We have built a platform, enabling a core suite of digital solutions for some of the world’s leading insurance companies. We’re passionate about enhancing customer experiences and driving growth through cutting-edge technology. We are seeking a motivated and detail-oriented Senior Business Analyst to join our Client Services team. Position Overview The Senior Business Analyst will be critical in ensuring that our insurance solutions are delivered seamlessly to our customers. You will work closely with the delivery team, product managers, and clients to gather and analyze requirements, optimize delivery processes, and enhance customer satisfaction. Your insights and recommendations will directly contribute to the successful deployment and adoption of our solutions. ## Key Responsibilities - Customer Requirements Analysis: Collaborate with clients and internal stakeholders to gather and document detailed customer requirements and expectations. Translate these requirements into actionable specifications for the delivery team. - Data Analysis: Analyze customer data from core systems such as policy administration, compensation and agent management systems. Support the delivery team in their effort to integrate these core systems with Sureify’s platform. - Solution Delivery Support: Work with the delivery team to ensure that solutions are implemented according to customer requirements and within agreed timelines. Monitor progress and address any issues or deviations promptly. - Issue Resolution: Act as a point of contact for resolving any issues or challenges that arise during the delivery process. Work with cross-functional teams to find and implement solutions promptly. - Customer Requirements Analysis: Collaborate with clients and internal stakeholders to gather and document detailed customer requirements and expectations. Translate these requirements into actionable specifications for the delivery team. - Stakeholder Communication: Maintain clear and effective communication with clients and internal teams throughout the delivery process. Ensure that all stakeholders are informed and aligned on project status, changes, and updates. - Quality Assurance: Collaborate with the quality assurance team to develop and execute test plans, ensuring that delivered solutions meet customer requirements and quality standards. - Customer Training & Support: Assist in creating and delivering training materials and documentation for customers. Provide support to clients during the implementation phase and address any questions or concerns. ## Qualifications - Bachelor’s degree in Business Administration, Information Technology, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus. - 3+ years as a Business Analyst, with a focus on customer delivery or client-facing roles. - Experience in the life & annuity industry is a must. - Proficiency in data analysis tools and software: SQL and Excel is a must. - Experience with project management methodologies and tools (e.g., Agile, Scrum) is preferred. - Strong analytical skills and the ability to translate customer needs into actionable requirements and solutions. - Excellent communication and interpersonal skills, with the ability to interact effectively with clients and internal teams. - Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced startup environment. - A customer-centric mindset with a passion for delivering exceptional service and solutions. Why Join Sureify? - Be part of a rapidly growing insurtech company that is reshaping the future of life insurance. - Work in a dynamic, collaborative, and innovative environment. - Competitive salary, benefits, and professional growth opportunities. - Remote work flexibility with a team that values work-life balance. Base annual salary $130,000—$155,000 USD Our Guiding Principles Our products are for nothing if their creators are not fulfilled in their work. We want our employees to flourish at Sureify. We do not fawn over status or titles, instead, we honor effort and intelligence. The best idea wins no matter which colleague proposed it. We do not shortcut our mission with overblown claims or false promises. Sticking to the truth is both a strategy and a principle for us. Sureify is an Equal Opportunity Employer committed to diversity. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, sex, sexual orientation, gender perception or identity, age, disability, veteran or military status, or any other basis prohibited by law. If you are a California resident, please be aware Sureify collects personal information from you during the application process, which may include your name, contact details, employment history, and educational background, in accordance with the California Consumer Privacy Act (CCPA). We use this information solely to evaluate your candidacy for employment and may share it with internal hiring personnel as needed. ## About Sureify ## Company Overview - **One-liner**: Sureify provides a modular SaaS product suite that empowers life insurance and annuity carriers to create modern digital experiences for acquiring, servicing, and engaging policyholders and agents. - **Entity Type**: Private (Late-stage VC-backed; last known stage: Incubator/Accelerator) - **Headquarters**: San Jose, California, USA (with offices in India) - **Founded**: 2012 - **Founders**: Dustin Yoder ## Core Business - **Primary industry/industries**: Life Insurance & Annuities Technology (InsurTech) - **Target customers**: B2B – life and annuity insurance carriers (Enterprise) - **Mission or purpose statement**: "To modernize the life insurance and annuity industry by helping companies service, engage, and sell to their customers with one enterprise product suite." [sureify.com](https://www.sureify.com/about-sureify/) ## Products & Services - **LifetimeACQUIRE**: A configurable digital sales experience for buyers and agents, enabling online application and underwriting. - **LifetimeSERVICE**: A comprehensive web and mobile self-servicing portal for policyholders, available 24/7/365. - **LifetimeAGENT**: A unified portal for life and annuity agents to manage business, policies, and activity with real-time carrier data. - **LifetimeENGAGE**: A digital engagement engine that fosters meaningful, ongoing connections between carriers and consumers. - **CoreCONNECT**: A digital experience and data integration engine that connects legacy carrier systems to modern front-end experiences via APIs. All products are part of the **Lifetime Suite** and can be purchased and implemented individually or as a full stack. [sureify.com](https://www.sureify.com/) ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: **Total Funding** – $25.83M raised to date [cbinsights.com](https://www.cbinsights.com/company/sureify) - **Notable Investors/Partners**: Investors include Hannover Re, Aspen Capital Group, TIMIA Capital, Plug and Play Ventures, and TalentBridge23 Incubator. Customers include AAA, Allstate, and Amica. [cbinsights.com](https://www.cbinsights.com/company/sureify) - **Growth Signals**: The company has successfully completed a SOC 2 Type II audit, operates with a partnership mentality alongside carriers, and emphasizes a "systematic approach" to digital transformation in a legacy-heavy industry. ## Competitive Advantages - **Modular, non-disruptive SaaS**: Products can be implemented without replacing core legacy systems, lowering the barrier for large carriers. - **End-to-end coverage**: The Lifetime suite covers acquisition, service, and engagement across the entire policy lifecycle, creating a sticky ecosystem. - **Deep domain expertise**: Founded by the son of a life agent who identified the industry’s specific digital gap, giving the team both tech and insurance industry credibility. - **Security compliance**: SOC 2 Type II certified, a critical requirement for enterprise insurance clients. ## Strategic Focus - Continuing to expand the Lifetime suite’s capabilities to cover the full policy lifecycle from application to claims. - Deepening partnerships with large carriers (e.g., AAA, Allstate, Amica) to drive further adoption. - Leveraging CoreCONNECT to enable seamless integration with legacy systems, unlocking digital transformation for more conservative insurers. - Maintaining a "partnership mentality" over a pure product drop-off approach, configuring solutions for individual carrier needs. ## Why Work Here - **Remote-first culture**: The vast majority of roles are listed as "US - Remote" or "Remote - Canada," with full flexibility for remote work. [greenhouse.io](https://job-boards.greenhouse.io/sureify) - **Comprehensive benefits**: Health, dental, and vision insurance; 401k retirement plan; short-term and long-term disability; life insurance; paid maternal and paternal leave; generous PTO; and flexible schedules. [sureify.com](https://www.sureify.com/about-sureify/) - **Diversity & fulfillment**: The company explicitly states, "Our products are for nothing if their creators are not fulfilled in their work" and focuses on diversity as a core value. - **Team composition**: A blend of insurance veterans and outsiders from tech/creative backgrounds, suggesting a collaborative and innovative rather than purely bureaucratic environment. - **Open roles in Engineering, Product & Design, Professional Services, Sales & Marketing, and Customer Support** – indicating a growing organization with cross-functional opportunities. ## Sources 1. [sureify.com](https://www.sureify.com/) 2. [sureify.com – About](https://www.sureify.com/about-sureify/) 3. [greenhouse.io – Sureify Jobs](https://job-boards.greenhouse.io/sureify) 4. [cbinsights.com – Sureify Profile](https://www.cbinsights.com/company/sureify) ## Other roles at Sureify - [Technical Solution Lead](https://feeny.ai/job/technical-solution-lead-sureify-united-states-6yx7s40fdm51) — United States - [Technical Solution Lead](https://feeny.ai/job/technical-solution-lead-sureify-canada-a2d3sdryq4y2) — Canada - [Head of RevOps](https://feeny.ai/job/head-of-revops-sureify-united-states-722718fvhnjk) — United States - [Principal Product Manager - LifetimeACQUIRE](https://feeny.ai/job/principal-product-manager-lifetimeacquire-sureify-united-states-90sv726hrh5j) — United States - [Technical Support Analyst](https://feeny.ai/job/technical-support-analyst-sureify-united-states-ehem7ds0zwgc) — United States - [Senior Strategic Solutions Architect](https://feeny.ai/job/senior-strategic-solutions-architect-sureify-americas-nzsqrykyz5pj) — Americas - [Senior DevOps Engineer](https://feeny.ai/job/senior-devops-engineer-sureify-canada-fjjx61y2vben) — Canada - [Senior Business Analyst](https://feeny.ai/job/senior-business-analyst-alma-paris-tpdngk0afkf2) — Paris, France - [Senior Business Analyst](https://feeny.ai/job/senior-business-analyst-teya-london-3945dgyg38t9) — London, United Kingdom - [Senior Business Analyst](https://feeny.ai/job/senior-business-analyst-3pillar-united-states-hfjvrmttmhbd) — United States