--- title: 'Senior Business Continuity Analyst at DigiCert' canonical: 'https://feeny.ai/job/senior-business-continuity-analyst-digicert-cape-town-w9evrnw5m7r0' type: 'job' last_seen: '2026-10-15' --- # Senior Business Continuity Analyst at DigiCert - **Company:** DigiCert - **Location:** Cape Town, South Africa - **Posted:** 2026-10-09 - **Last confirmed live:** 2026-10-15 - **Apply:** https://www.digicert.com/careers/?gh_jid=8874280002 ## Job description ## Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at [www.digicert.com](http://www.digicert.com/) Job summary The Senior Business Continuity Analyst is responsible for coordinating, maintaining, and continuously improving DigiCert’s enterprise Business Continuity, Disaster Recovery, and Resiliency program. This role acts as the central governance and program coordination owner for BC/DR across DigiCert, ensuring that business continuity plans, disaster recovery exercises, business impact analyses, testing reports, and remediation activities are consistently executed, documented, and aligned with industry standards such as ISO/IEC 27001, WebTrust, ETSI, NIST, and CA/B Forum requirements. The role works closely with DigiCert’s technology, infrastructure, security, and business teams who retain operational ownership of systems and recovery execution. ## What you will do Business Continuity Program Ownership - Own and maintain DigiCert’s enterprise Business Continuity Plan (BCP), ensuring it is current, approved, and consistently applied across the organization. - Coordinate periodic reviews and updates of the BCP to reflect organizational, system, or risk changes. - Ensure BCP scope includes all relevant DigiCert entities, services, and supporting functions. Business Impact Analysis (BIA) - Coordinate and manage Business Impact Analyses (BIAs) across DigiCert’s critical business processes and systems. - Partner with business owners and technology teams to: - Identify critical processes and dependencies - Document Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and Maximum Tolerable Downtime (MTD) - Ensure BIAs are reviewed regularly and approved by appropriate management stakeholders. Disaster Recovery & Resiliency Oversight - Maintain governance oversight of disaster recovery plans owned by DigiCert’s Infrastructure, Cloud and Engineering teams. - Ensure alignment between DR plans and business continuity objectives. - Track and report gaps between defined recovery objectives and test results. Testing & Exercising - Develop and maintain a BCP/DR testing and exercise framework, including: - Tabletop exercises - Business continuity simulations - Coordination with technical disaster recovery tests - Maintain an approved test schedule and ensure exercises are performed, documented, and reviewed. - Capture lessons learned and track remediation actions to completion. Audit, Assurance & Remediation Coordination - Serve as the primary BCP/DR governance point of contact for: - Internal audits (without performing audit activities) - External auditors and assessors - Customer assurance inquiries - Coordinate remediation of BCP/DR-related findings and recommendations. - Ensure audit evidence and documentation are maintained and readily available. Policy, Awareness & Enablement - Support Governance-owned policies related to business continuity and resiliency. - Partner with training and communications teams to support awareness of BCP/DR roles, responsibilities, and activation procedures. - Assist in maintaining reference materials and guidance for continuity planning and exercises. Reporting & Stakeholder Engagement - Provide regular reporting on BCP/DR maturity, testing outcomes, risks, and remediation status to GRC leadership, Trust Office leadership and the CTRO. - Act as a coordination point between Governance, Infrastructure, Engineering, Security, Legal, People Ops, and Business leaders. ## What you will have - 4+ years of experience in: - Business continuity - Disaster recovery - Operational resilience - Risk, governance, or compliance-related roles - Solid understanding of: - BCP/DR frameworks and lifecycle management - Business Impact Analysis methodologies - RTO, RPO, and MTD concepts - Experience coordinating cross-functional initiatives with technical and non-technical stakeholders. - Strong documentation, organization, and follow-up skills. - Comfortable operating in a regulated and audit-sensitive environment. ## Nice to have - Experience with ISO/IEC 27001, ISO/IEC 22301 or similar standards. - Exposure to internal or external audit processes. - Familiarity with SaaS, cloud, or highly available technology environments. - Previous experience in planning, coordinating and overseeing complete failover of large-scale data center exercises. ## Benefits - Competitive compensation and comprehensive benefits package - Generous paid time off, including holidays and additional leave options - Family-friendly leave policies, including maternity, paternity, and other supportive leave programs - Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources - Pension, life insurance, and income protection benefits (location dependent) - Employee Assistance Program with 24/7 confidential support for employees and their families - Education assistance and professional development opportunities - Access to LinkedIn Learning and continuous learning resources - Employee referral bonus program and additional company perks and discounts - Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues - Business travel insurance and global employee support programs To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered. #Ll-MG1 ## About DigiCert ## Company Overview - **One-liner**: DigiCert is a global leader in intelligent digital trust, securing people, data, and devices with AI-powered PKI, DNS, and certificate lifecycle management solutions. - **Entity Type**: Private (later stage, total funding $9.3M reported but likely outdated) - **Headquarters**: Lehi, Utah, USA - **Founded**: 2003 - **Founders**: Not publicly available in provided sources ## Core Business - Primary industry/industries: Cybersecurity, Digital Trust, Public Key Infrastructure (PKI), Certificate Lifecycle Management, DNS Security - Target customers: B2B, primarily large enterprises (90%+ of Fortune 500), government, and service providers; over 125,000 customers in 180+ countries - Mission or purpose statement: "Make digital trust endure" – built to secure identities, communications, and integrity across infrastructure, applications, devices, and AI agents. ## Products & Services - **DigiCert ONE Platform**: AI-powered platform that unifies PKI, DNS, and certificate lifecycle management to secure infrastructure, software, devices, messages, AI content, and agents. (Type: SaaS / Platform) - **PKI (Public Key Infrastructure)**: Core digital certificate issuance, validation, and management for organizations. (Type: SaaS + Service) - **DNS Security**: Protection against DNS-based threats; recognized by Frost & Sullivan 2026 Global DNS Security Competitive Strategy Leadership Award. (Type: SaaS) - **IoT Device Security**: Securing device identity and communication for the Internet of Things. (Type: SaaS) - **Software Trust / Content Provenance**: Ensuring integrity of software supply chains and digital content authenticity. (Type: SaaS) - **Post-Quantum Security**: Preparing for quantum-safe cryptography readiness. (Type: Service / Platform capability) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Annual revenue not publicly available; strongest fiscal year to date reported in 2025 under CEO Dr. Amit Sinha - **Notable Investors/Partners**: Not listed in provided sources; customers include 90%+ of Fortune 500. DigiCert partners with industry standards bodies (CA/Browser Forum, IETF, ETSI). - **Growth Signals**: 1,372 total employees (Built In, 2025); offices in Lehi (HQ), Bengaluru, London, Sunnyvale, Singapore; over 125,000 customers; recent awards include Frost & Sullivan 2026 Global DNS Security Award, IoT Evolution World 2025 Product of the Year and IoT Security Excellence Award, SiliconANGLE 2025 TechForward Award Finalist. ## Competitive Advantages - **AI-powered platform** that provides end-to-end visibility, automation, and control for certificate and trust management. - **Industry standards leadership** – DigiCert executives actively shape digital trust standards through CA/Browser Forum, IETF, and ETSI. - **Unified PKI + DNS + certificate management** in a single platform, reducing complexity for large enterprises. - **Quantum-ready** approach, preparing customers for post-quantum security transitions. - **Trust ecosystem** – trusted by the world’s most security-conscious organizations (Fortune 500, critical infrastructure). ## Strategic Focus - **AI and quantum readiness**: Building intelligent trust for the AI age and preparing for quantum-safe cryptography. - **Automation and resilience**: Reducing manual certificate management via AI-driven lifecycle automation. - **Platform expansion**: DigiCert ONE as the unified trust control plane for identity, devices, software, and content. - **Global growth**: Expanding presence in key markets (EMEA, APAC) and deepening enterprise partnerships. ## Why Work Here - **Culture**: "CARE" values – Customer Obsession, Amazing Innovation, Relentless Execution, Exceptional Collaboration. Emphasis on trust, collaboration, and impact. - **Diversity & Inclusion**: Parity pledge (interview at least one qualified woman for every open role); active Women in Tech chapter with mentorship programs; diversity-based Employee Resource Groups. - **Remote/Hybrid/Office**: Primarily in-office roles (HQ Lehi and Bengaluru offices); some positions may allow flexibility. Built In lists "Employees work from physical offices." - **Benefits**: Performance bonuses, employee discounts, generous parental leave, family medical leave, dental insurance, health insurance, Flexible Spending Account (FSA), tuition assistance, apprenticeship programs, job training + conferences, free snacks and drinks. - **Growth & Development**: Opportunities to work on cutting-edge security technology (AI, quantum, IoT); strong focus on professional development and internal mobility. - **Community**: STEM education partnership with Thanksgiving Point in Utah, supporting real-world science and engineering challenges for local students. ## Sources 1. [DigiCert Careers](https://www.digicert.com/careers) 2. [DigiCert About](https://www.digicert.com/about) 3. [DigiCert CARE Commitment](https://www.digicert.com/about/care) 4. [Built In Profile](https://builtin.com/company/digicert) 5. 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