---
title: 'Senior Business Data Analyst – Strategic Partnerships at Boku'
canonical: 'https://feeny.ai/job/senior-business-data-analyst-strategic-partnerships-boku-singapore-pkdbbqvhptvx'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Business Data Analyst – Strategic Partnerships at Boku

- **Company:** Boku
- **Location:** Singapore
- **Posted:** 2026-07-29
- **Last confirmed live:** 2026-09-09
- **Apply:** https://boards.greenhouse.io/boku/jobs/6115608004?gh_jid=6115608004

## Job description

Build the payment infrastructure powering global commerce.

Boku connects billions of consumers to the payment methods they prefer, one market at a time. Our platform connects the world’s leading digital businesses to the local payment methods their customers already use. Spotify, Meta, Microsoft, Netflix and Tencent already run on Boku’s payment infrastructure. We operate across 60+ countries, support 200+ local payment methods and reach 7.5 billion consumer accounts.

With headquarters in London and San Francisco and colleagues working across markets around the world, Boku is global by default. From London to Mumbai, São Paulo to Singapore, our teams collaborate across time zones, markets and cultures to build products for customers around the world.

Join us to solve complex, real-time payment challenges at global scale. We share knowledge freely, take ownership of complexity and look for people who question how things are done and find better ways to build.

## Role Purpose

As a Senior Business Data Analyst within Boku’s Data, AI & Analytics Team, you will support strategic partners across the APAC region through operational and data-driven analysis, investigations, troubleshooting and reporting.

This role combines technical analysis, commercial collaboration, and direct partner interaction. Technical teammates are globally distributed across time zones, while day-to-day commercial and partner interaction will happen primarily within the Singapore time zone and offices in Singapore.

A large part of this role involves dealing with ambiguity. Often, there will be no pre-existing answer to the questions being asked, requiring independent investigation using internal data and collaboration with technical and commercial stakeholders.

## Key Responsibilities

Partner Analytics & Investigation

- Investigate partner concerns relating to conversion performance, churn, segmentation,behavioural trends, and payment funnel optimization
- Analyse large-scale operational datasets to identify trends, anomalies, and opportunities for improvement
- Perform structured investigations into ambiguous operational and commercial questions, often establishing new analytical frameworks and iterating on evolving methodologies
- Support troubleshooting and root-cause analysis across payment flows, user funnels, and operational workflows

Reporting & Analytics

- Build reporting, dashboards, and analytical models using SQL, dbt, Tableau, and related tooling
- Work with large-scale operational and financial datasets across markets, payment methods, and products
- Contribute to the evolution of analytical workflows, automation, and AI-assisted tooling, helping build everything from pipelines to dashboards and reports
- Leverage cutting-edge AI tools—including chat-based AI assistants, AI coding assistants, and AI agents—to improve analytical workflows, automate repetitive tasks, accelerate problem-solving, and evaluate emerging AI technologies to solve complex business challenges.
- Demonstrate curiosity and a self-learning mindset by continuously exploring and adopting new AI capabilities to enhance productivity, innovation, and business outcomes.

Stakeholder & Commercial Collaboration

- Participate in operational meetings, troubleshooting discussions, presentations, and business review sessions with internal commercial teams and external strategic partners
- Follow up on issues raised during meetings, taking ownership and helping drive issues toward resolution
- Help bridge the gap between technical and non-technical stakeholders, translating complex technical and analytical concepts into clear, actionable communication
- Build strong working relationships and trust with commercial teams and external partners through thoughtful, reliable, high-quality analytical work

## Key Skills and Competencies

- Comfortable operating with a high degree of ambiguity and autonomy
- Naturally curious and commercially minded
- Strong problem-solving and analytical reasoning skills
- Experience using BI tooling, SQL, and modern cloud data warehouses such as Redshift, Snowflake, or BigQuery
- Understanding of analytics engineering concepts and modern data transformation workflows
- Stakeholder management expertise, with the ability to clearly communicate findings to both technical and non-technical audiences, translating analysis into actionable recommendations
- Takes ownership of outcomes, builds stakeholder trust, and consistently delivers high-quality work
- Proven ability to work directly with strategic enterprise partners who have high expectations for analytical quality, responsiveness, and communication
- An autodidact who is continuously learning new concepts, tools, and modern approaches to analytics and automation, including the use of AI agents

## Preferred

- Familiarity with dbt, Tableau, Python, or related analytics tooling
- Background in payments, fintech, subscriptions, e-commerce, or digital platforms
- Experience with customer-facing work involving commercial teams and external stakeholders
- Exposure to AI-assisted development, data analysis, or automation tools, alongside a demonstrated curiosity for applying emerging AI technologies to real-world problems

## Qualifications

- 8+ years of relevant experience in data analytics, business intelligence, analytics engineering, or a related field
- University degree or equivalent practical experience preferred

## About Boku

## Company Overview
- **One-liner**: Boku provides a global payment network that connects merchants to local payment methods, including mobile wallets and real-time payment schemes, to help them acquire and retain customers worldwide.
- **Entity Type**: Public (LSE: BOKU)
- **Headquarters**: San Francisco, California, USA (North America HQ); London, UK (Europe HQ)
- **Founded**: 2009
- **Founders**: Not publicly listed as a single founder; the company was founded by a team.

## Core Business
- **Primary industry/industries**: Fintech, Payments, Mobile Commerce
- **Target customers**: B2B, specifically large global enterprises (tech giants) in eCommerce, entertainment, and digital advertising (e.g., Netflix, Spotify, Google, Amazon, Meta).
- **Mission or purpose statement**: "The future of payments is local." Boku helps global companies tap into local payment methods to reach mobile-first consumers.

## Products & Services
- **Boku Payment Network**: A single integration connecting merchants to 200+ local payment methods across 90+ countries, reaching over 7 billion consumer payment accounts. It supports mobile wallets (e.g., GCash), carrier billing, account-to-account (A2A) real-time payments (e.g., Blik), and recurring billing.
- **Mobile Identity & Authentication**: Capabilities acquired from Danal in 2018, providing mobile identity and authentication services.
- **Payment-Linked Marketing**: Programs to help merchants attract, engage, and retain digital subscription users.
- **Merchant Services**: Services that ease the complexities of global settlement, compliance, tax, and fraud mitigation.

## Market Standing
- **Valuation/Market Cap**: Not disclosed in provided sources. As a public company (BOKU.L), this fluctuates daily. Check financial platforms for current market cap.
- **Key Metric**: Annual Revenue (Public Company). Revenue is publicly reported in annual and quarterly filings. The company processes **$9B+ annually** and has a **55M+ increase in newly acquired users in the past 12 months** [boku.com](https://www.boku.com/).
- **Notable Investors/Partners**: Public company; no venture capital investors listed. Key merchant partners include Netflix, Spotify, Google, Amazon, Meta, and Sony [boku.com](https://www.boku.com/).
- **Growth Signals**: 
    - Revenue and user growth: 475% growth in Monthly Active Users since 2018 [boku.com](https://www.boku.com/).
    - Strategic acquisitions: Acquired Danal (2018) and Fortumo (2020) to expand capabilities and geographic presence [boku.com](https://www.boku.com/about-us).
    - Major partnership expansions: Global partnership with Amazon (2023) and Google for Blik in Poland (2024) [boku.com](https://www.boku.com/about-us).
    - Awards: Winner of "Paytech Company of the Year" (2023 Fintech Awards London) and "Best Payment Facility" (2024 The Card and Payments Award) [boku.com](https://www.boku.com/about-us).

## Competitive Advantages
- **Massive, Unique Network**: The world’s largest selection of local payment methods, reaching over 7 billion consumer payment accounts. This is a significant moat, as building and maintaining these custom connections is complex and time-consuming.
- **Deep Enterprise Relationships**: Trusted by the world’s largest tech and entertainment brands (Netflix, Spotify, Google, Amazon, Meta), creating a high barrier to entry for competitors.
- **Recurring Revenue Model**: Focus on automatic, repeatable charges for subscription merchants, providing predictable, high-margin revenue.
- **Proprietary Technology**: Each payment method is "reengineered" for automatic, repeatable charges and multi-factor authentication to prevent chargebacks, differentiating it from simple aggregation [boku.com](https://www.boku.com/).

## Strategic Focus
- **Expand Payment Method Coverage**: Continue to add the most popular and high-performing local payment methods, prioritizing those that solve merchants' most urgent needs.
- **Deepen Merchant Partnerships**: Move beyond simple payment processing to offer tailored success strategies (performance, conversion, retention, settlement) for each merchant.
- **Lead in Real-Time Payments**: Capitalize on the massive growth in real-time payment transaction volume (289% increase expected between 2022-2027) by adding support for more A2A schemes [boku.com](https://www.boku.com/).
- **Global Expansion**: Continue to grow its global team and presence, with employees in 29 countries.

## Why Work Here
- **Culture**: Described as a diverse, global team ("We are many. But we are also one.") that values customer focus, operating as one team, unleashing ingenuity, and knowing the impact of their work [boku.com](https://www.boku.com/careers).
- **Work Model**: Hybrid/Office-based, with fully stocked kitchens in offices. A WFH stipend is provided to create a productive home workspace [boku.com](https://www.boku.com/careers).
- **Perks**:
    - **Equity Scheme**: Employees receive shares of Boku’s publicly traded stock [boku.com](https://www.boku.com/careers).
    - **Generous Vacation Policy**: Generous annual time off in all countries [boku.com](https://www.boku.com/careers).
    - **Healthcare**: Healthcare benefits provided [boku.com](https://www.boku.com/careers).
    - **Personal Development**: Learning & development programs to grow careers [boku.com](https://www.boku.com/careers).
- **Engineering Culture**: The company emphasizes its engineering teams can "adapt our platform to meet your unique implementation requirements," suggesting a high level of autonomy and technical challenge [boku.com](https://www.boku.com/).

## Sources
1. [boku.com](https://www.boku.com/)
2. [boku.com](https://www.boku.com/about-us)
3. [boku.com](https://www.boku.com/careers)
4. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/boku)
5. [investors.boku.com](https://investors.boku.com/)

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