---
title: 'Senior Business Operations Analyst at ZURU'
canonical: 'https://feeny.ai/job/senior-business-operations-analyst-zuru-los-angeles-bettv5jss000'
type: 'job'
last_seen: '2026-09-11'
---

# Senior Business Operations Analyst at ZURU

- **Company:** ZURU
- **Location:** Los Angeles, CA / United States
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/zuru/e231d209-0b3f-4fcd-b918-6ee1ad34f133

## Job description

Drive the data-driven decisions that shape ZURU’s growth. Own the numbers that steer strategy, products, and profits across the US market.

## About ZURU

ZURU is on a mission to disrupt industries and challenge the status quo through innovation and automation. Our brands reflect this vision: ZURU Toys re-imagines play, ZURU Tech leads the next building revolution, and ZURU Edge creates modern CPG brands for today’s consumers.

Founded in 2003 by EY Entrepreneur of the Year brothers Nick and Mat Mowbray, ZURU has grown to over 5,000 team members across 30+ international locations.

As one of the world’s largest toy companies, our award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers. Our CPG portfolio features MONDAY Haircare, Rascals, NOOD, BONKERS, Gumi Yum Surprise, and more.

For more information, visit [www.zuru.com.](https://zuru.com/)

Position Overview The Senior Business Operations Analyst provides the analytics and planning support for ZURU's Sales and Commercial teams in the US. This role manages retail POS reporting and distribution, item-level demand forecasts, and the financial analysis supporting assortment, pricing, and promotional decisions. The position acts as a bridge between internal sales teams and the retailer, preparing and presenting the data used in line reviews, joint business plans, and buyer meetings.

Position Impact In the first 3-6 months, you will take over the weekly and monthly POS reporting cycle, publish item and brand performance findings on a set cadence, and produce the forecasts used in the next line review and JBP. By 12+ months, you will have documented the core reporting and forecasting processes, removed identified inefficiencies with solutions scalable to other markets and teams, and delivered one ZURU project that changes how the commercial teams plan

Roles & Responsibilities

- POS reporting and analysis – Own weekly, monthly and seasonal POS reporting and distribution; analyse retail sales, profit, market trends, competitor and promotional activity, and sell-in against retail POS metrics.
- Demand forecasting – Produce item-level weekly, monthly and seasonal forecasts that support Sales, Commercial and Supply planning while limiting the company's exposure to excess inventory.
- Financial analysis – Build and maintain P&L statements for actual and forward-looking outlooks; analyse revenue, cost and margin by product, brand, class and category to identify gaps and opportunities.
- Category and assortment analysis – Monitor category sales, dynamics, ranking, productivity and shopper behaviour; recommend product assortment, pricing strategy, promotional effectiveness and planogram changes.
- SKU and inventory management – Make proactive SKU recommendations across retail, margin, chase and cancellations; manage in-stock levels and end-of-selling-period inventory transitions with Inventory and Demand Planners.
- Reporting and visualisation – Build reports and dashboards in Excel, Tableau and Power BI for internal teams and retailer accounts, covering ladder plans, joint business plans, slot plans and line review presentations.
- Retailer and stakeholder engagement – Prepare and present sales, operations and financial insights to retailer teams in key meetings, and align business operations with sales strategy alongside the VP of Sales, Commercial, Marketing and Operations.
- Process improvement – Document key processes and best practice across Sales, Commercial and Product; map inefficiencies, implement scalable solutions, and deliver one key ZURU project each year.

## Skills & Experience

- Bachelor's degree in Finance, Mathematics, Statistics, Business or another quantitative field.
- 3+ years in business operations, sales analytics, consulting, strategy or commercial finance - ideally in consumer goods, toys or FMCG.
- Demonstrated experience building item-level demand forecasts and presenting analysis to executives, retail partners and department heads.
- Advanced Excel (builds and maintains complex models), SQL, and data visualisation in Tableau and/or Power BI; exposure to AWS or Azure data environments an advantage.
- Experience building and maintaining P&L statements and analysing revenue, cost and margin by product, brand and category.

[LIFE@ZURU](https://www.instagram.com/lifeatzuru/) ZURU is on a quest to reimagine tomorrow. Founded in 2003, ZURU Group has rapidly grown and now spans three core divisions—ZURU Toys, ZURU Edge (consumer goods) and ZURU Tech (construction). At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day. At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else. Get to know us a little better by checking out @lifeatzuru on Instagram or [www.zuru.com](http://www.zuru.com).

## WHAT WE OFFER

- 🌱 Culture for Growth
- 🧘 Health Benefits
- 🌎 Global Opportunities
- 💡 Surrounded by an A Player Team
- 💰 Competitive Remuneration
- 🍓 Lots of fresh fruit, coffee, pals fridge and more (optional)

ZURU – Reimagining tomorrow 🚀

## About ZURU

## Company Overview
- **One-liner**: ZURU is a privately held, family-owned conglomerate that designs and manufactures innovative toys, disruptive consumer goods, and develops fully automated construction technology.
- **Entity Type**: Private (bootstrapped; funded via a $20,000 family loan and reinvested profits)
- **Headquarters**: Hong Kong (with major hubs in Shenzhen, Auckland, Los Angeles, London, Modena, Ahmedabad)
- **Founded**: 2003
- **Founders**: Nick Mowbray, Mat Mowbray, and Anna Mowbray

## Core Business
ZURU operates across three core divisions that span multiple industries: toys (ZURU Toys), fast-moving consumer goods (ZURU Edge), and construction technology (ZURU Tech). Its primary customers are children and families (B2C through retail and e‑commerce), consumers of personal care, baby, and pet products (B2C), and the global construction industry (B2B – developers, builders, and homeowners). The company’s mission, as stated on its website, is to **“reimagine tomorrow”** – relentlessly disrupting stagnant categories and redefining what’s possible.

## Products & Services
- **[ZURU Toys](https://zuru.com/)**: A portfolio of more than 15 toy brands including Mini Brands™, Bunch O Balloons™, XSHOT™, Rainbocorns™, Robo Alive™, Smashers™, and Fuggler™. Distributed to major retailers in over 120 countries. Known for rapid innovation and viral product launches.
- **[ZURU Edge](https://zuru.com/)**: A consumer‑goods division building “tomorrow’s brands” across five verticals:
  - **Baby Care** – Millie Moon (premium nappies), Rascals (value baby care)
  - **Personal Care & Beauty** – MONDAY Haircare (fastest‑growing haircare brand in the US)
  - **Pet Care** – Rhodes Pet Science
  - **Home Care**
  - **Health & Wellness**
- **[ZURU Tech](https://zuru.com/built-different-the-zuru-story/)**: A construction‑tech division developing the world’s first fully integrated, fully automated building ecosystem. Key components:
  - **Dreamcatcher** – A proprietary BIM (Building Information Modelling) platform built on a gaming engine that lets consumers customise homes room‑by‑room, automatically handling compliance, structural loads, and site conditions.
  - **Automated factory** – A planned full‑scale facility (2 km × 800 m) where components are manufactured without human intervention and shipped to site.
  - 600+ engineers working across six global R&D hubs; over 100 patents filed.

## Market Standing
- **Valuation/Market Cap**: $2.6 billion (as reported in ZURU’s own ‘Built Different’ story; year not specified, but context suggests 2024/2025)
- **Key Metric**: Employee count of **6,000** across 34 offices and 120+ markets (as of 2025). Annual revenue is not publicly disclosed.
- **Notable Investors/Partners**: The company is self‑funded (no external investors). Key partners include **Disney, Universal Studios, DreamWorks, Nickelodeon** (for entertainment toy lines), **Ulta Beauty** and **KFC** for co‑branded consumer‑goods launches, and **IKEA** (furniture scanned into Dreamcatcher for home customisation).
- **Growth Signals**:
  - ZURU Edge – MONDAY Haircare became one of the fastest‑growing US haircare brands within two years of launch.
  - ZURU Toys – Bunch O Balloons transformed the water‑balloon category; annual shipments of certain items exceed 39 million units.
  - ZURU Tech – First full‑scale homes are in production; the team is actively scaling the factory and software development.
  - Headcount grew from 5,000 (earlier reference) to 6,000, reflecting continued expansion.

## Competitive Advantages
- **Vertical Integration**: ZURU owns its entire value chain – from concept and design to automated manufacturing (over 100 acres of factory space) and global distribution.
- **Speed of Innovation**: Known for being faster, leaner, and more agile than incumbents – “fire bullets, fail fast” is a core operating principle.
- **Cross‑Division Synergy**: Insights and lean manufacturing from toys are applied to consumer goods and construction, creating economies of scale and rapid learning loops.
- **Proprietary Construction Tech**: Dreamcatcher is a unique, patent‑protected platform that directly connects a consumer‑facing front‑end to fully automated production, potentially disrupting the $40 trillion construction industry.

## Strategic Focus
- **Scale ZURU Edge**: Continue launching new brands in pet care, baby care, beauty, home, and health – targeting legacy categories with outdated incumbents.
- **Commercialise ZURU Tech**: Build the full‑scale automated factory, secure construction partners, and begin delivering homes at a fraction of traditional cost.
- **Global Expansion**: Extend reach into new markets (currently 120+ countries) and grow headcount, especially in engineering, R&D, and operations.
- **Talent Density**: Hire “the driven and the brave” – experts who can operate with radical candour and a compounding‑improvement mindset.

## Why Work Here
- **Culture**: ZURU’s internal DNA is built on principles like *Good Humans Only, Compounding Improvement (2% per week), Radical Candour, Shift the Needle, and Overprepare and Win*. The environment is described as high‑performance, meritocratic, and feedback‑driven.
- **Global Exposure**: Offices in 34 locations including **Shenzhen, Auckland, Los Angeles, London, Modena, and Ahmedabad**. Team members work on global projects that cross industries and markets.
- **Benefits**: Health insurance in most locations; 24/7 private gym (Shenzhen only); run clubs, table tennis, and social sporting teams; **Friday catered happy hours** to unwind and connect.
- **Professional Development**: Mentorship from leading entrepreneurs, access to training materials, and a culture of “leadership on the dance floor” – teams are given real responsibility early. Internship programs are available.
- **Work Model**: The company appears to be primarily **on‑site / office‑based**, though some roles may offer flexibility. The website emphasises collaboration and face‑to‑face connection.

## Sources
1. [zuru.com](https://zuru.com/) – Company overview, three divisions, mission
2. [wikipedia.org](https://en.wikipedia.org/wiki/Zuru_(company)) – Founding details, founders, headquarters, brands
3. [zuru.com/built-different-the-zuru-story](https://zuru.com/built-different-the-zuru-story/) – Valuation, employee count, ZURU Tech details, factory scale
4. [zuru.com/careers](https://zuru.com/careers/) – Culture values (Good Humans Only, Compounding Improvement, etc.), benefits, locations, recruitment process
5. [jobs.ashbyhq.com/zuru](https://jobs.ashbyhq.com/zuru) – Open roles (referenced for completeness)

## Other roles at ZURU

- [External & Internal Audit Manager](https://feeny.ai/job/external-internal-audit-manager-zuru-auckland-826rn8x2zejv) — Auckland, New Zealand
- [Marketing Graduate - Toys](https://feeny.ai/job/marketing-graduate-toys-zuru-auckland-grxfvr9wwwj3) — Auckland, New Zealand
- [Paid Media Graduate](https://feeny.ai/job/paid-media-graduate-zuru-auckland-9hgt23vdf5g9) — Auckland, New Zealand
- [Social & Content Manager - Pet & Confectionary](https://feeny.ai/job/social-content-manager-pet-confectionary-zuru-auckland-znzp7ktjatym) — Auckland, New Zealand
- [Talent Acquisition Director](https://feeny.ai/job/talent-acquisition-director-zuru-shenzhen-pxwb10gsdxgr) — Shenzhen, China
- [Business Analyst](https://feeny.ai/job/business-analyst-zuru-bentonville-nca0kv8wgmhc) — Bentonville, United States
- [Key Account Manager - France](https://feeny.ai/job/key-account-manager-france-zuru-paris-p04x3yss7wk3) — Paris, France
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- [C++ Software Engineer](https://feeny.ai/job/c-software-engineer-zuru-modena-dmd62rpd6epn) — Modena, Italy
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