---
title: 'Senior Business Psychologist at MakiPeople'
canonical: 'https://feeny.ai/job/senior-business-psychologist-makipeople-new-york-qasey9rkr6h7'
type: 'job'
last_seen: '2026-09-12'
---

# Senior Business Psychologist at MakiPeople

- **Company:** MakiPeople
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/maki/d4842e57-8485-4c8f-9f29-be8baad644ba

## Job description

## About the Science Team

At the heart of Maki People, the Science team is shaping the future of hiring through innovation, rigour, and collaboration. Led by our Head of Science, Aiden Loe, and working closely with our COO, Paul-Louis Caylar, this team develops high-quality content that sets our platform apart. We don’t just create and validate assessments—we innovate. Our work spans:

- Expanding a cutting-edge library of tests and tools.
- Designing bespoke activities and experiences for clients.
- Evaluating and refining AI-driven scoring algorithms and large language models (LLMs) to ensure fairness, accuracy, and transparency.
- Leveraging psychometric expertise to build reliable, valid, and impactful assessments.
- Developing tools that analyse candidate and job data to predict performance and potential with precision.
- Supporting clients in using assessment data to optimise their workforce strategies, from talent acquisition to development and retention.
- Leading original studies to explore emerging psychological and technological trends and sharing insights through publications, presentations, and client reports.
- Collaborating with regulatory bodies and industry leaders to establish new standards in ethical AI use and hiring practices.
- Equipping internal teams and clients with the knowledge and skills needed to understand and apply psychological and AI-driven insights effectively.

As Maki continues to grow, the Science team is central to understanding user experiences, refining assessments, and driving broader adoption—all while upholding the highest scientific standards. Your impact as a Senior Business Psychologist will go beyond day-to-day responsibilities— you’ll be a key partner in shaping the future of recruitment while driving exceptional outcomes for our clients.

## About the Role

- Building strong client relationships, guiding them through the assessment lifecycle—from needs analysis to results interpretation
- Apply psychological theories and methodologies to improve our assessment and selection procedures
- Conduct research and analysis to identify key psychological factors and competencies relevant to various job roles and industries
- Create custom assessments and competency frameworks tailored to client needs and psychometric standards
- Ensure that our test bank is diverse, inclusive, and covers the core competencies aligned with the future of work.
- Working closely with Onboarding, Customer Success, Psychometricians, AI Scientists and Assessment Operations to ensure high-quality, scalable, and impactful assessments
- Communicating validation studies and statistical insights in clear, actionable ways for non-technical audiences
- Share insights and information to external stakeholders on how AI technologies are integrated into our assessments, highlighting their purpose, functionality, and impact
- Ensuring that test development and AI-driven hiring systems adhere to the highest ethical and compliance standards.
- Assist in training and educating internal teams on psychological best practices in talent acquisition
- Stay updated on I/O psychology and AI research, applying insights to product development.
- Contribute to client proposals by providing expert input on science-related matters, ensuring the scientific rigour, validity, and innovation of our solutions are effectively communicated to win key deals.
- Represent Maki People by presenting actionable insights and findings at key industry conferences, bridging scientific rigour with practical business applications.

Our ideal candidate

- Experience in job analysis and developing competency frameworks for clients.
- Excellent understanding of AI applications in assessments.
- Strong understanding of ethical considerations and compliance standards in the development and application of assessments, especially those integrating AI technologies.
- Proven ability to translate technical concepts for diverse audiences, advocating for an evidence-based approach in business discussions.
- Expert knowledge in assessment design, validation studies, and psychometric methods.
- Strong interpersonal and relationship-building skills to effectively collaborate with internal teams, clients, and external stakeholders.
- Advanced research skills to design and execute studies that drive innovative assessment solutions and contribute to thought leadership.
- Proven ability to manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
- Familiarity with industry-specific challenges and trends, enabling the customisation of assessments to diverse sectors and job roles.
- Strong writing skills for creating professional documentation, including technical reports, white papers, and client-facing materials.
- Experience with data analysis or programming tools (e.g. SPSS, JASP, Mplus, R, Python) for psychometric analysis and research.
- Strong knowledge of test content creation and review processes.
- Expertise in assessment design and item-writing best practices, ensuring cultural fairness and minimizing bias in assessments.
- Comfortable with public speaking and presenting findings at conferences, webinars, and client meetings to represent the organisation effectively.
- Awareness of diversity, equity, and inclusion principles, applying them to ensure assessments promote fair and unbiased hiring decisions.
- Understanding automated scoring systems and their ethical considerations.

Application Process

- Stage 1 - Screening assessment (20 mins)
- Stage 2 - Power skill assessment with our AI agent (15 min)
- Stage 2 - Hiring manager interview (45 min)
- Stage 4 - Executive interview (45 min)
- Stage 5 - Deep-dive technical interview (60 min)
- Stage 6 - Interview with Co-founder (30 min)

## About MakiPeople

## Company Overview
- **One-liner**: MakiPeople provides an AI-powered hiring platform that uses intelligent agents to automate candidate screening, assessment, and hiring decisions, reducing bias and saving recruiter time.
- **Entity Type**: Private (Seed + Series A funded)
- **Headquarters**: New York City, United States (with a significant office in Paris, France)
- **Founded**: 2021
- **Founders**: Maxime Legardez-Coquin (CEO), Paul-Louis Caylar (COO), Benjamin Chino (CPO)

## Core Business
- **Primary industries**: HR technology, AI recruiting, talent acquisition
- **Target customers**: B2B; enterprise organizations (e.g., H&M, Capgemini, BNP Paribas, Amazon, Nestlé, Sephora) and staffing firms / RPOs
- **Mission or purpose statement**: “Give human resources more-than-human powers” – building AI agents that liberate HR teams, advance organizations, and expand human potential.

## Products & Services
- **Mochi** – AI conversational screening agent that replaces manual recruiter phone screens. Conducts branded voice or web interviews to check eligibility, motivation, and language skills.
- **Shiro** – Skills assessment agent that delivers short, science-based tests (cognitive, behavioral, technical) early in the funnel to replace subjective CV screening.
- **Ken** – Deep assessment agent for late‑funnel, high‑stakes hires (case studies, coding challenges, leadership scenarios). Available as an add‑on to Shiro.
- **Kumi** – Scheduling agent that integrates with Google and Outlook calendars for candidate self‑booking, reducing no‑shows.
- **Riku** (early access) – Internal mobility and talent development agent that maps employee skills, suggests career paths, and supports upskilling.
- **Interview Co‑pilot** – Live interview structuring with transcript, structured notes, and scoring against competencies set during intake.
- **Intake** – JD‑to‑structured hiring journey module that produces a live pipeline in 30 minutes without engineering tickets.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding – $39,143,444 (Seed $12.4M in Nov 2021 led by Founders Future; Series A $26.8M in Jan 2025 led by Blossom Capital)
- **Notable Investors/Partners**: Founders Future, Blossom Capital; customers include H&M, PwC, Amazon, Nestlé, Sephora, Capgemini, BNP Paribas
- **Growth Signals**: 91 employees (+34.1% YoY); operates in 10 countries; helped H&M save 250,000 recruiter hours, reduce time‑to‑hire by 4x, and cut turnover by 22% (delivering $85M ROI); candidate satisfaction consistently above 99% positive; 90% automation achieved for some clients.

## Competitive Advantages
- **AI agents that work on top of existing ATS** – No rip‑and‑replace; integrates with current systems, syncing data from ATS, HRIS, and other tools.
- **Bias‑mitigation built in** – Fairness controls, structured methods, and external audits limit unwanted bias; explainable scoring and audit trails make decisions defensible to legal and compliance.
- **Science‑grade assessments** – Models validated against actual performance data, proven correlation to job performance, and independent audits.
- **End‑to‑end automation** – From intake to hire recommendation, covering screening, assessment, interviewing, and scheduling, all in one platform.

## Strategic Focus
- **Expanding AI agents for HR** – Riku (internal mobility) signals a move beyond hiring into talent management and upskilling.
- **Staffing firm transformation** – Helping staffing and RPO firms deliver lower‑cost, higher‑quality services at scale.
- **Global scaling** – Already operating in 10 countries with offices in New York, Paris, London, and others; hiring across sales, engineering, and customer success.

## Why Work Here
- **Culture highlights**: Values include “Limitless ambition,” “Embrace intensity,” “Play to win,” “Stronger together,” and “Push the boundaries.” The company emphasizes speed, precision, and data‑driven decision‑making.
- **Remote/hybrid/office policy**: Hybrid model – some roles are hybrid (e.g., BDR Manager, Software Engineer), others are in‑office or onsite. Offices in New York, Paris, and other locations.
- **Notable perks**: Not explicitly detailed, but the team emphasizes impact, growth, and working with top‑tier clients. Engineering culture is deeply AI‑focused, with roles like AI Scientist, Software Engineer, and Head of Science.
- **Open roles**: 16 active job postings (as of mid‑2025) including AI Scientist, Software Engineer, Enterprise Account Executive, Growth Marketing Associate, Customer Success Manager, and Implementation roles.

## Sources
1. [makipeople.com](https://www.makipeople.com/)
2. [linkedin.com](https://www.linkedin.com/company/makipeople)
3. [builtin.com](https://builtin.com/company/makipeople)
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/maki)

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