---
title: 'Senior Business Systems Engineer – Product & Engineering Platforms at Socure'
canonical: 'https://feeny.ai/job/senior-business-systems-engineer-product-engineering-platforms-socure-united-msk9k0wbh5ba'
type: 'job'
last_seen: '2026-11-05'
---

# Senior Business Systems Engineer – Product & Engineering Platforms at Socure

- **Company:** [Socure](https://feeny.ai/companies/socure)
- **Location:** United States
- **Compensation:** $175k–$200k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-24
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.ashbyhq.com/socure/96c259ba-5175-47dd-8328-160aed01ab97

## Job description

Why Socure? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.

## About the Role

We are looking for a Senior Business Systems Engineer – Product & Engineering Platforms to own and evolve the systems that support product planning, engineering execution, portfolio management, and cross-functional delivery across Socure. This role will serve as the technical owner and strategic partner for platforms such as Jira, Aha!, and related product and project management tools. You will work closely with Product, Engineering, Technical Program Management, Finance, and IT teams to translate business processes into scalable system configurations, integrations, workflows, and reporting capabilities. Although experience with Aha! is highly valuable, this role is intentionally broader than any single platform. The successful candidate will help Socure operate and improve its current toolset while also evaluating whether those tools continue to meet the company’s needs as the organization evolves. This is a hands-on engineering and systems ownership role. You will be expected to understand how product and engineering teams plan and deliver work, identify where tooling or process creates friction, and implement solutions that improve visibility, data quality, governance, and execution.

## What You’ll Do

Own product and engineering platforms

- Serve as the primary technical owner for Jira, Aha! and other similar platforms used for product planning, engineering execution, portfolio management, and program tracking.
- Manage platform configuration, administration, upgrades, permissions, security, integrations, data quality, and ongoing maintenance.
- Design and maintain scalable workflows, schemas, fields, templates, automations, dashboards, and reporting structures.
- Ensure platforms remain reliable, performant, secure, and aligned with company policies and operational needs.
- Establish standards for platform configuration and reduce unnecessary customization, duplication, and process fragmentation.
- Maintain documentation covering platform architecture, integrations, workflows, ownership, and support procedures.

Partner with Product and Engineering

- Work directly with Product Managers, Engineering Managers, Technical Program Managers, Product and Tech Operations, and business leaders to understand planning and delivery needs.
- Translate business requirements into practical system designs and configurations.
- Help teams improve how initiatives, roadmaps, epics, dependencies, capacity, milestones, intake requests, and delivery risks are represented across systems.
- Enable consistent planning and reporting across product lines while allowing appropriate flexibility for different team operating models.
- Facilitate working sessions to identify process gaps, define requirements, and drive alignment on standardized ways of working.
- Provide technical guidance when teams are considering changes to workflows, taxonomies, reporting structures, or planning processes.

Implement and integrate enterprise applications

- Lead the implementation of new product, engineering, portfolio, and work-management capabilities.
- Build and maintain integrations between platforms such as Jira, Aha!, Confluence, GitHub or GitLab, Slack, Workday, financial systems, BI tools, and other enterprise applications.
- Use APIs, webhooks, automation frameworks, and integration platforms to reduce manual work and improve data consistency.
- Support data migrations, platform consolidations, tool replacements, and major configuration changes.
- Develop testing, validation, rollback, and change-management plans for system releases.
- Evaluate vendor capabilities and determine whether requirements should be addressed through configuration, integration, customization, or process change.

Improve governance and data quality

- Define and enforce standards for fields, hierarchies, workflows, permissions, naming conventions, and system ownership.
- Monitor system usage and identify inconsistent practices, stale data, redundant fields, or configurations that create reporting gaps.
- Build controls that improve the accuracy of roadmap, delivery, capacity, dependency, and financial reporting.
- Establish a structured intake and prioritization process for platform enhancement requests.
- Partner with stakeholders to balance local team needs against enterprise-wide consistency and maintainability.
- Periodically assess whether current platforms remain the right fit and contribute to future-state tooling recommendations.

Support reporting and operational visibility

- Build dashboards and reporting capabilities that provide leadership with reliable views of roadmap progress, delivery status, dependencies, risks, capacity, and carryover.
- Partner with Product Operations, Engineering Operations, TPM, and Finance teams to improve portfolio and initiative-level reporting.
- Ensure that data used for executive, quarterly, and financial reporting is based on well-defined and consistently maintained system fields.
- Support integrations with analytics and business intelligence tools where more advanced reporting is required.
- Help define metrics that measure platform adoption, data quality, workflow efficiency, and operational effectiveness.

Lead platform adoption and support

- Provide advanced support and troubleshooting for complex platform issues.
- Create reusable documentation, training materials, office hours, and guidance for Product, Engineering, and program teams.
- Coach system administrators and power users on effective platform usage and governance standards.
- Communicate platform changes clearly and help teams transition to new workflows or capabilities.
- Build a network of business owners and power users who can provide feedback and reinforce consistent practices.

What Success Looks Like

Success in this role means:

- Product and Engineering teams have reliable, well-governed systems that support how they plan and deliver work.
- Jira, Aha!, and related platforms are configured consistently and maintained with clear ownership.
- Roadmap, delivery, dependency, and capacity data is accurate enough to support leadership decision-making.
- Teams spend less time reconciling information across tools and spreadsheets.
- Platform changes are implemented through a predictable, well-documented process.
- Integrations reduce manual data entry and improve consistency between product planning and engineering execution.
- Socure has a clear understanding of whether its current tools continue to meet future needs.
- The company can evolve or replace individual platforms without losing the underlying processes, data standards, and operational capabilities.

## What You Bring

- 7+ years of experience in business systems engineering, enterprise applications, IT applications, platform administration, or a related role.
- Strong hands-on experience implementing and administering Jira and related Atlassian products.
- Experience supporting product management, engineering delivery, portfolio management, or enterprise work-management platforms.
- Experience configuring workflows, schemas, fields, permissions, automations, dashboards, and reporting.
- Strong understanding of product development and software delivery processes, including roadmaps, initiatives, epics, sprints, releases, dependencies, and capacity planning.
- Experience gathering requirements and translating complex business processes into scalable technical solutions.
- Experience with APIs, webhooks, integrations, data migration, and enterprise application architecture.
- Demonstrated ability to manage platforms through their full lifecycle, including implementation, maintenance, upgrades, governance, support, and retirement.
- Strong project or program management capability, including planning, stakeholder coordination, risk management, and change management.
- Ability to work effectively with Product Managers, Engineering Managers, TPMs, Finance, IT, and executive stakeholders.
- Strong analytical, troubleshooting, documentation, and communication skills.
- A bias toward standardization, maintainability, and simple solutions over unnecessary customization.

## Preferred Qualifications

- Hands-on experience with Aha! Roadmaps, Aha! Develop, Aha Ideas, or similar product portfolio management platforms.
- Experience with tools such as Jira Align, Productboard, Craft, Planview, Asana, [Monday.com](http://Monday.com), Smartsheet, or equivalent platforms.
- Atlassian certifications or advanced Jira administration experience.
- Experience integrating Jira with GitHub, GitLab, Slack, Confluence, BI tools, or product management platforms.
- Experience in a SaaS, fintech, identity, risk, fraud, or regulated technology environment.
- Familiarity with Agile, Scrum, Kanban, product operating models, and scaled planning practices.
- Experience supporting software capitalization, engineering capacity planning, or portfolio-level reporting.
- Experience evaluating and replacing enterprise platforms.
- Scripting or automation experience using Python, JavaScript, Groovy, REST APIs, or low-code integration tools.

## Why This Role Matters

Product and Engineering teams depend on a connected set of systems to plan work, manage priorities, coordinate dependencies, and communicate progress. When those systems are fragmented, inconsistently configured, or poorly integrated, teams spend more time managing tools and reconciling data than making decisions and delivering outcomes. This role provides the technical ownership and cross-functional partnership needed to make those platforms reliable, scalable, and adaptable. It also ensures that Socure’s processes and data model are not overly dependent on any one vendor, allowing the company to evolve its tooling as its operating model and business needs change. Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.

Follow Us! [YouTube](https://www.youtube.com/c/Socure) | [LinkedIn](https://www.linkedin.com/company/socure/) | https://x.com/socureme | [Facebook](https://www.facebook.com/socure/)

## About Socure

## Company Overview
- **One-liner**: Socure provides an AI-powered platform for digital identity verification, fraud prevention, and risk decisioning, used by enterprises and government agencies to verify consumers, businesses, and employees.
- **Entity Type**: Private (Series E)
- **Headquarters**: Incline Village, Nevada, USA
- **Founded**: 2012
- **Founders**: Johnny Ayers (CEO)

## Core Business
- **Primary industry/industries**: Digital Identity Verification, Fraud Prevention, Risk Decisioning, RegTech
- **Target customers**: B2B — primarily Enterprise and Government. Serves financial services (18 of top 20 banks), government agencies (13 U.S. states, 2 federal agencies), gaming/sportsbooks, healthcare, telecom, e-commerce, marketplaces, and fintechs.
- **Mission or purpose**: To verify 100% of good identities and eliminate identity fraud.

## Products & Services
- **RiskOS®**: The company’s core AI platform for identity and risk decisioning. It is a fully vertically integrated platform that allows customers to design, test, and deploy identity, risk, compliance, age assurance, and authentication workflows across the entire customer journey.
- **Predictive Risk Score Solution**: A risk scoring solution that provides real-time fraud protection and decisioning.
- **Effectiv (Acquired)**: An end-to-end identity fraud and payment risk management solution that adds transaction monitoring, credit underwriting, and Know-Your-Business (KYB) capabilities to the Socure platform.
- **FedRAMP Authorized Solution**: A version of the platform authorized for use by U.S. federal government agencies.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company).
- **Key Metric**: Serves over 3,000 customers. The company has access to an identity graph of hundreds of billions of records and over 40 billion historical known outcomes.
- **Notable Investors/Partners**: Investors are not explicitly listed on the provided sources, but the customer base includes Capital One, Citi, Chime, SoFi, Lili, Green Dot, Robinhood, Dave, Gusto, Poshmark, Uber, DraftKings, PrizePicks, and the State of California.
- **Growth Signals**: 
    - Achieved **FedRAMP Authorization** in April 2025, a significant milestone for selling to U.S. federal government agencies.
    - Acquired **Effectiv** to expand into payment risk management and credit underwriting.
    - Customer base includes 18 of the top 20 banks and 500+ fintechs.
    - Over 130 public sector organizations as customers.
    - Listed 100 open positions across the company.

## Competitive Advantages
- **Vertically Integrated Platform**: Socure claims to be the industry’s only fully vertically integrated identity and risk platform, which it says delivers unparalleled auto-approval and fraud capture rates.
- **Massive Data Graph**: Its identity graph of hundreds of billions of records and 40 billion historical outcomes provides a deep data moat that is difficult for competitors to replicate.
- **Breadth of Use Cases**: The platform supports virtually any industry and use case, from workforce verification to prediction markets, making it a versatile partner.
- **Government Authorization**: FedRAMP authorization gives it a unique and defensible position in the public sector market.

## Strategic Focus
- **Government Expansion**: With the recent FedRAMP authorization, a major focus is expanding into federal and state government programs.
- **Platform Expansion**: Integrating the Effectiv acquisition to offer a more comprehensive suite covering identity, payments, and credit risk.
- **AI Innovation**: Continuing to leverage AI on "offense" to keep pace with the fast-moving AI threat landscape (deepfakes, synthetic identity fraud).

## Why Work Here
- **Remote-First Culture**: Socure is a remote-first company with talent hubs in San Francisco, Seattle, New York, Washington DC, Miami, London, Chennai, Bangalore, and Hyderabad. Employees have flexibility and autonomy.
- **High-Impact Work**: The company tackles hard problems in digital identity and fraud, which are central to trust in the digital world. The culture emphasizes high performance and purpose.
- **Benefits**: 
    - Market-competitive base salary and performance bonuses.
    - Equity for all full-time employees.
    - Comprehensive medical, dental, and vision insurance.
    - Mental health support.
    - 401(k) with company match.
    - Flexible PTO and generous paid parental leave.
    - Professional development stipend.
    - Work-from-home stipend and Deskpass access for coworking.
    - Hackathons to fuel innovation.
- **Growth & Development**: Internal mobility and career pathing opportunities, access to the latest technology.
- **Team Size**: Approximately 386 total employees (per Built In), with 100 open positions signaling strong growth.

## Sources
1. [socure.com](https://www.socure.com/)
2. [socure.com](https://www.socure.com/company/careers)
3. [socure.com](https://www.socure.com/company)
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/socure?source_page=%2Fcompany%2Fcareers)
5. [builtin.com](https://builtin.com/company/socure)

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