---
title: 'Senior Claims Handler - General Liability & Property at ClaimSorted'
canonical: 'https://feeny.ai/job/senior-claims-handler-general-liability-property-claimsorted-dallas-be8989h78398'
type: 'job'
last_seen: '2026-10-14'
---

# Senior Claims Handler - General Liability & Property at ClaimSorted

- **Company:** ClaimSorted
- **Location:** Dallas, TX
- **Employment:** full-time
- **Posted:** 2026-09-29
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/claimsorted/609674bc-67c8-40d6-930e-df8ef7ec5402

## Job description

READY TO GROW YOUR CLAIMS CAREER FASTER THAN EVER? We're looking for a Senior Claims Handler to join ClaimSorted in downtown Dallas, five days a week in office, handling commercial general liability and property claims. This role is ideal for:

- a senior handler who wants to build their career at a company that rewards performance
- someone with 10+ years of commercial GL and property experience who is hungry to learn and grow fast
- an experienced adjuster who wants to move into managing a team as we scale

We are looking for people with talent, ambition, work ethic, and the drive to build a real career. You'll come in as a senior individual contributor, owning our most complex commercial files from day one. As the book grows, we want you to grow with it - into mentoring, then managing, then building out the team. We will give you the training and support to get there: people management, performance management, data, quality, and capacity planning. Our goal is to help you become one of the best claims leaders of the future.

## TURNING RISK INTO OPPORTUNITY

Human progress runs on a single trade: risk for opportunity. Every venture worth doing - a new business, a new home, an exciting trip - means accepting the chance it goes wrong. Insurance is what lets us take those chances anyway, and the claim is the moment it either delivers on that promise or fails to. We're rebuilding that moment. ClaimSorted is an AI-native claims solution for insurers and large corporates that resolves claims faster, fairer, and more reliably than the industry ever has. Handle risk that well, and people are free to take on more of it — that's how you push society toward opportunity: not by eliminating risk, but by making recovery so fast and certain it stops being a reason to hold back. We're one of the fastest-growing InsurTechs - scaling 10x YoY, processing hundreds of millions in claims payouts, and backed by the world's leading investors: Y Combinator, Atomico, and Eurazeo.

## WHAT YOU'LL DO

Handle complex commercial GL and property claims end to end: from first notification of loss through to settlement

- Review policy wordings, verify coverage, and make well-reasoned coverage determinations
- Investigate and assess liability and damages, coordinating experts, engineers, and loss adjusters where needed
- Communicate with insureds, brokers, and carrier partners throughout the claims journey
- Set appropriate reserves and manage claims within your authority, escalating clearly and early where you need to
- Manage litigated files and defence counsel, driving to resolution
- Maintain accurate and thorough claims records for audit and compliance
- Act as a technical reference point for less experienced handlers, and contribute to continuous improvement by flagging process inefficiencies

## WHAT WE'RE LOOKING FOR

- Willing to work 5 days in office in Dallas (in our amazing new office Downtown)
- 5+ years of commercial claims experience across general liability and property
- Texas All-Lines Adjuster license, with Texas designated as your home state
- Strong coverage analysis skills and confidence taking a position and defending it
- Strong organisation and ability to prioritise independently
- Comfortable using data to make decisions
- Team-oriented, hardworking, and ambitious
- Experience leading, mentoring, or coaching others, and the ambition to manage a team
- Startup or high-growth experience is a plus

## WHY JOIN US

This is a chance to grow faster than you would at a traditional insurer or claims business. At most carriers, the path from senior handler to team lead takes years and depends on someone above you leaving. Here it depends on the book growing and you being ready. You'll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work. If you're ready to step up, work hard, and build a career in claims, we'd love to hear from you.

## OUR VALUES

Move Fast – Act decisively, iterate quickly, optimise for momentum. Always Overdeliver – We exceed expectations in everything we do. Think Customer-First, Always – The customer experience drives every decision. Challenge the Status Quo – We innovate relentlessly and never settle for 'good enough.' Say It How It Is – Transparency and direct communication build trust.

## COMPENSATION & BENEFITS

Competitive salary beyond the industry standard Quarterly performance bonus: up to 15% of quarterly salary Equity participation: stock options as an early-stage team member Medical, dental and vision insurance for you and your dependents 401(k) with 4% company match 20 days annual PTO

## About ClaimSorted

## Company Overview
- **One-liner**: ClaimSorted is a tech-enabled Third Party Administrator (TPA) that combines AI and human expertise to help insurance companies outsource and streamline their claims processing.
- **Entity Type**: Private (Seed stage – raised $16.3M total; Y Combinator Summer 2024)
- **Headquarters**: London, UK (primary) and New York, NY, USA (secondary office)
- **Founded**: 2024
- **Founders**: Pavel Gertsberg (CEO) and German Mikulski (CTO)

## Core Business
- **Primary industries**: Insurance (property & casualty, accident & health, warranty)
- **Target customers**: Insurance carriers, MGAs (Managing General Agents) – B2B, mid-market to enterprise
- **Mission or purpose statement**: “Turning claims into your advantage” by delivering a five-star policyholder experience while reducing operational and indemnity costs.

## Products & Services
- **Claims Processing Platform** (SaaS + Managed Service): End-to-end claims administration including first notice of loss (FNOL), assessment, and payment. Integrates customisable workflows per policy wording.
- **Fraud Detection** (AI/Algorithmic): Proprietary algorithms flag unusual patterns, document tampering, and excessive costs; also surfaces subrogation and recovery opportunities.
- **Policyholder Experience (White-Label Portal)**: Custom-branded eNOL and claims portal for policyholders to track status, upload documents, and communicate.
- **Reporting & Insights**: Daily, weekly, monthly reports or live data feeds via SFTP/API; also provides underwriting insights.
- **Lines of Business Supported**: Commercial & Personal Property, General Liability, Accident & Health (including Travel), Commercial & Personal Auto, Small Commercial, and Warranty.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding $16.3M (Seed VC – last raised $13.3M ~9 months ago)
- **Notable Investors/Partners**: Y Combinator (Batch Summer 2024, primary partner Tom Blomfield); no other named institutional investors in public sources.
- **Growth Signals**: 
  - Team size of 20 (as of mid-2024)
  - Trusted by 30+ carriers and MGAs
  - Key operational metrics: below 1.2% claims leakage, below 1.0% reopen rates, claims cycle times 3× faster than industry averages.

## Competitive Advantages
- **AI‑first approach**: Combines proprietary automation with experienced adjusters, reducing manual effort and human error.
- **Low leakage & reopen rates**: Audited performance metrics significantly better than traditional TPAs.
- **Customisable white‑label experience**: Full brand control for insurers, improving customer satisfaction.
- **Multi‑line expertise**: Supports property, liability, auto, accident/health, and warranty under one platform.

## Strategic Focus
- Scale the platform to support more lines of business and geographies (notably EU expansion via Dublin office).
- Deepen AI capabilities for fraud detection and automated decision-making.
- Grow the team (actively hiring across engineering, claims, and go-to-market roles).

## Why Work Here
- **Culture**: Described as an “AI-first TPA” at an early stage (20 employees); founders previously built and scaled Fluffy, a pet insurance company, giving deep domain experience.
- **Work Environment**: Hybrid – employees split time between on‑site (New York and London offices) and remote. Typical on‑site expectation not specified but “hybrid” per Built In.
- **Notable Perks**: As an early‑stage Y Combinator startup, the appeal is ownership, impact, and shaping the future of claims. Hiring for roles like Product Engineer, AI Engineer, and Founding Account Manager.
- **Engineering Culture**: Strong emphasis on AI and full‑stack product development; CTO German Mikulski previously built AI systems processing $100M+ at Deutsche Bank.

## Sources
1. [claimsorted.com](https://www.claimsorted.com/) – Official website (product offerings, performance metrics, offices)
2. [ycombinator.com](https://www.ycombinator.com/companies/claimsorted) – YC company profile (founding date, founders, team size, batch, primary partner)
3. [cbinsights.com](https://www.cbinsights.com/company/claimsorted) – CB Insights profile (total raised, stage, location)
4. [builtin.com](https://builtin.com/company/claimsorted) – Built In company overview (employee count, hybrid policy, office locations)
5. [ycombinator.com/jobs](https://www.ycombinator.com/companies/claimsorted/jobs) – YC jobs page (open roles, founder descriptions, work culture)

## Other roles at ClaimSorted

- [Founding Talent Partner](https://feeny.ai/job/founding-talent-partner-claimsorted-london-ns7w5nbx2p48) — London, United Kingdom
- [Product Engineer // AI](https://feeny.ai/job/product-engineer-ai-claimsorted-london-ex3geqbxym2n) — London, United Kingdom
- [Infra Engineer](https://feeny.ai/job/infra-engineer-claimsorted-london-svt5zt5btewp) — London, United Kingdom
- [Founding Deployment Strategist](https://feeny.ai/job/founding-deployment-strategist-claimsorted-london-qa2m5ks7mjek) — London, United Kingdom
- [Enterprise Sales Development Representative](https://feeny.ai/job/enterprise-sales-development-representative-claimsorted-new-york-ynw92qc7n2zm) — New York, NY
- [Claims Handler-General](https://feeny.ai/job/claims-handler-general-claimsorted-dallas-68yd960hhsps) — Dallas, TX
- [Claims Handler - Pet - with APA/CIP Qualification (UK/IRL)](https://feeny.ai/job/claims-handler-pet-with-apa-cip-qualification-uk-irl-claimsorted-united-kingdom-fswsvdbx11za) — United Kingdom
- [QA & Authorisation Handler](https://feeny.ai/job/qa-authorisation-handler-claimsorted-united-kingdom-hsb6ftgc8x45) — United Kingdom
- [Quality Assurance Handler](https://feeny.ai/job/quality-assurance-handler-claimsorted-dallas-ra7yacx5r9e4) — Dallas, TX
- [Complaints Specialist (UK/IRE) - APA/CIP Qualified](https://feeny.ai/job/complaints-specialist-uk-ire-apa-cip-qualified-claimsorted-ireland-gt7051c166gs) — Ireland