--- title: 'Senior Claims Specialist at Authentic' canonical: 'https://feeny.ai/job/senior-claims-specialist-authentic-dayton-x68v9k717ybc' type: 'job' last_seen: '2026-10-26' --- # Senior Claims Specialist at Authentic - **Company:** Authentic - **Location:** Dayton, OH - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-26 - **Apply:** https://job-boards.greenhouse.io/authenticinsurance/jobs/4457459009 ## Job description Authentic is a tech-enabled MGA (managing general agent). We design and run insurance programs for specific kinds of businesses, like restaurants, gyms, and power producers. Brokers bring us the businesses that need coverage, and carriers back our policies. Every program runs on a platform we built ourselves, and we own every line of code behind it. Engineers and insurance experts build it side by side in New York and Dayton, Ohio. Since our founding in 2022, we’ve grown to 80+ people and been named to the 2026 CB Insights Insurtech 50. We are looking for a Senior Claims specialist to strengthen oversight for our complex commercial liability claims. This is a new role reporting directly to our Head of Claims. ## What you'll do - Review complex and litigated commercial claims handled by our TPA partner, assessing liability, coverage, reserves, and settlement exposure. - Monitor litigation developments and explain where each claim is heading, from early defense strategy through mediation and trial. - Evaluate claim handling and defense strategy, and flag files that aren't progressing appropriately. - Identify emerging exposures early and escalate them with clear, well-supported recommendations. - Present findings and recommendations to the Head of Claims, who makes final reserve and settlement decisions. - Work with TPA adjusters, defense counsel, brokers, and carrier partners to keep claims on track. - Help strengthen how we oversee claim handling across our TPA relationship. ## What you'll bring - 6+ years of commercial claims experience, with substantial hands-on work on complex or litigated claims. We're flexible on years for candidates who can clearly demonstrate strong litigation experience. - Strong experience in commercial GL, bodily injury, construction defect, or other high-exposure liability claims. - The ability to evaluate liability, coverage, reserves, litigation strategy, and settlement exposure, and to explain where a claim is heading. - Experience working with defense counsel, adjusters, brokers, or carrier partners. - Strong communication and analytical skills, with the confidence to review claims independently and present recommendations. - An active adjuster license where required. ## Nice to have - AIC, CPCU, or an equivalent designation. - Legal education (a plus, not required). Our (FTE) benefits - Competitive salary, equity, and role trajectory - Comprehensive health benefits for you and your family - 401(k) plan with company match - Unlimited PTO - Paid parental leave ## About Authentic Authentic builds the infrastructure that program insurance runs on. We partner with leading brokerages to design and manage custom insurance programs, backed by A and A- rated carriers operating nationwide. Brokers bring the data and distribution. We bring everything else: the technology, the capacity, and the underwriting expertise to stand up specialized programs at speed and build them to last.  We’re a Series A company backed by top investors, including FirstMark Capital, Zigg Capital, Slow Ventures, Clocktower, Commerce Ventures, and Altai. We’ve grown over 15x in the past year with a massive market opportunity ahead. Authentic is committed to building an inclusive working environment regardless of gender, sexual orientation, religion, ethnicity, race, education, age, or other personal characteristics. We believe that people do their best work when they can be themselves, and different perspectives and experiences make us stronger as a team. We’re proud of the supportive and inclusive workplace we're building together and are always working to make it even better. ## About Authentic ## Company Overview - **One-liner**: Authentic provides technology infrastructure that enables insurance brokers to design, manage, and distribute custom, tech-enabled insurance programs. - **Entity Type**: Private (Seed and Series A funded) - **Headquarters**: New York City, New York, United States - **Founded**: Not publicly available (earliest known funding round in 2022) - **Founders**: Cole Riccardi (CEO & Cofounder), Kyle Babirad (COO & Cofounder), Saravana Kumar (CTO & Cofounder) ## Core Business - **Primary industry**: Insurance technology (program insurance, captive insurance, specialty commercial insurance) - **Target customers**: B2B – insurance brokers, carrier partners, and community organizations (associations, SaaS companies, affinity groups) - **Mission or purpose**: “Powering the future of program insurance” – helping brokers create tailored, proprietary insurance products with better economics and less administrative friction. ## Products & Services - **Authentic Platform (Program Insurance OS)**: An end-to-end insurance program management solution that includes a rate-quote-bind engine, compliance support, and partnerships with A- and A-rated carriers. Brokers use it to launch and manage specialized programs, earning higher commissions (25% on average) while carriers improve margins. [authenticinsurance.com](https://authenticinsurance.com/) - **Captive Insurance Programs**: A service that allows community leaders (e.g., associations, SaaS platforms) to launch captive insurance programs, returning insurance to its roots of pooled risk within a community. [builtin.com](https://builtin.com/company/authentic-authenticinsurancecom) ## Market Standing - **Valuation**: Not disclosed - **Key Metrics**: - Annual Revenue: $2.1M (estimated) [linkedin.com](https://www.linkedin.com/company/authentic-insurance) - Total Funding: $20.5M across three rounds (Seed 2022: $4.0M, Seed 2023: $5.5M led by Slow Ventures, Series A 2024: $11.0M led by FirstMark) [linkedin.com](https://www.linkedin.com/company/authentic-insurance) - **Notable Investors/Partners**: Slow Ventures, FirstMark, and other undisclosed investors; partners with A/A- rated carriers nationwide. - **Growth Signals**: - Headcount grew 123.1% year-over-year (from ~17 to 38 employees) [linkedin.com](https://www.linkedin.com/company/authentic-insurance) - Active job postings: 12 (as of mid-2025), with a 33.3% monthly increase in listings [linkedin.com](https://www.linkedin.com/company/authentic-insurance) - Offices in New York City (HQ) and Dayton, Ohio; expanding into healthcare underwriting programs. ## Competitive Advantages - **Tech-enabled infrastructure**: The only end-to-end program management platform built for speed, scale, and customization – reduces friction for brokers and carriers. - **Vertical specialization**: Programs are built in verticals where Authentic delivers real competitive advantage in form, pricing, and compliance. - **Better economics**: Brokers earn 25% higher commissions on average; carriers improve margins through data-driven underwriting. - **Experienced leadership team**: Blend of insurance entrepreneurs, seasoned technologists, and finance operators who “genuinely love insurance” and are committed to long-term value creation. [authenticinsurance.com/who-we-are](https://authenticinsurance.com/who-we-are) ## Strategic Focus - **Program insurance as a structural shift**: Authentic believes specialized programs are not a trend but the new unit of progress in commercial insurance. - **Expanding into new verticals**: Currently hiring a Program Manager for Healthcare Underwriting, indicating a push into healthcare-related insurance programs. - **Continuous platform investment**: Hiring software engineers in data, platform, and product to further develop the technology stack (PostgreSQL, Snowflake, Python, TypeScript, React, etc.). [job-boards.greenhouse.io/authenticinsurance](http://job-boards.greenhouse.io/authenticinsurance) ## Why Work Here - **Culture**: Described as a “unique blend of insurance entrepreneurs, seasoned technologists, and finance-minded operators” who are deeply passionate about the craft of insurance. [authenticinsurance.com/who-we-are](https://authenticinsurance.com/who-we-are) - **Work environment**: In-office roles in New York City (HQ) and Dayton, Ohio. The company emphasizes in-person collaboration. [builtin.com](https://builtin.com/company/authentic-authenticinsurancecom) - **Growth stage**: Rapidly scaling (123% headcount growth) with significant funding runway – offers early-stage impact with established backing. - **Engineering focus**: Strong technical roles available (Software Engineer – Data, Platform, Product) with a modern stack; the team is building infrastructure that directly impacts the economics of insurance. - **Notable perks**: Not explicitly detailed, but the company offers the chance to work on “one simple, powerful OS” that is reshaping a multi-trillion-dollar industry. ## Sources 1. [authenticinsurance.com](https://authenticinsurance.com/) 2. [authenticinsurance.com/who-we-are](https://authenticinsurance.com/who-we-are) 3. [job-boards.greenhouse.io/authenticinsurance](http://job-boards.greenhouse.io/authenticinsurance) 4. [linkedin.com/company/authentic-insurance](https://www.linkedin.com/company/authentic-insurance) 5. [builtin.com/company/authentic-authenticinsurancecom](https://builtin.com/company/authentic-authenticinsurancecom) ## Other roles at Authentic - [Sr. Software Engineer - Platform](https://feeny.ai/job/sr-software-engineer-platform-authentic-new-york-0sdg042evxr7) — New York, NY - [Insurance Underwriter](https://feeny.ai/job/insurance-underwriter-authentic-dayton-jhg0k0bn03mk) — Dayton, OH - [Middle Market Underwriter](https://feeny.ai/job/middle-market-underwriter-authentic-dayton-bh12n26fkqff) — Dayton, OH - [Pricing Actuary](https://feeny.ai/job/pricing-actuary-authentic-dayton-n4dfa72synxz) — Dayton, OH - [Director of Brokerage Partnerships](https://feeny.ai/job/director-of-brokerage-partnerships-authentic-dayton-qbk267ed3stc) — Dayton, OH / New York, NY - [Software Engineer - Product](https://feeny.ai/job/software-engineer-product-authentic-new-york-ddsm5jjbp4pn) — New York, NY - [Sr. Software Engineer - Product](https://feeny.ai/job/sr-software-engineer-product-authentic-new-york-yb3dzy9yq5jk) — New York, NY - [Software Engineer - Platform](https://feeny.ai/job/software-engineer-platform-authentic-new-york-a3zjr445n2qx) — New York, NY - [Sr. Software Engineer - Data](https://feeny.ai/job/sr-software-engineer-data-authentic-new-york-spx6gtp4jnr9) — New York, NY - [Software Engineer - Data](https://feeny.ai/job/software-engineer-data-authentic-new-york-dp6vmcxb8d0q) — New York, NY