---
title: 'Senior Client Account Manager at Pattern'
canonical: 'https://feeny.ai/job/senior-client-account-manager-pattern-sydney-ahnj1ebgsdyq'
type: 'job'
last_seen: '2026-10-25'
---

# Senior Client Account Manager at Pattern

- **Company:** Pattern
- **Location:** Sydney, Australia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-10-25
- **Apply:** https://jobs.lever.co/pattern/17a6caa4-3d27-4c3e-97f4-5d735bd95df0

## Job description

Pattern is a global ecommerce accelerator helping ambitious brands grow across performance media, marketplaces, and D2C channels. We partner with the world’s most recognisable brands - combining data, tech, and strategy to drive measurable growth.

If you’re a strategic, commercially minded Senior Account Manager ready to lead clients and shape digital growth stories, this role is for you.

## What You’ll Do

- Act as the primary contact for 7-8 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins, and proactive communication.

- Support channel teams with strategic direction, making sure every initiative aligns with each client’s overarching business goals.

- Act as the project manager - scheduling work, managing timelines, and ensuring seamless delivery across teams.

- Oversee campaign delivery across channels, ensuring scope, timelines, budgets, and KPIs are met.

- Identify and present new growth opportunities that deliver measurable impact for clients.

## What You Bring

- 4 + years’ account management experience in a digital or full-service agency.

- Expertise across SEM, Social Advertising and SEO.

- Must be confident creating reports from Google Analytics, Google Ads, and Meta.

- Confident presenter and communicator with strong commercial acumen.

- Analytical mindset - you love connecting data to meaningful client outcomes.

- Proven ability to lead multi-channel teams and manage complex projects.

## Why You’ll Love Working at Pattern

- 5 weeks annual leave every year.

- Hybrid flexibility - WFH Mondays & Fridays.

- Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).

- Work-from-anywhere policy for travel and flexibility.

- 12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.

- Regular team events - lunches, celebrations, and Pattern Values Week.

- Stock options available upon joining.

Ready to lead, grow, and make an impact?

Join Pattern -  where ambitious brands (and people) accelerate.

What is the hiring process?

- Virtual interview with Hiring Manager

- Virtual/in-person task presentation and interview with Hiring Manager & Peer

- Virtual/in-person interview with other team members

- Professional reference checks

- Executive review

- Offer

## About Pattern

## Company Overview
- **One-liner**: Pattern is a global ecommerce accelerator that helps consumer brands maximize sales across marketplaces like Amazon, Walmart, Target, and TikTok Shop using proprietary technology, data-driven insights, and operational expertise.
- **Entity Type**: Public (ticker: listed on Nasdaq in 2025)
- **Headquarters**: Lehi, Utah, USA
- **Founded**: 2013
- **Founders**: David Wright (CEO) and Melanie Alder (Co-Founder / Board Member)

## Core Business
- **Primary industry**: Ecommerce acceleration, marketplace management, D2C optimization
- **Target customers**: B2B – consumer brand companies (enterprise and mid-market) looking to grow on Amazon, Walmart, Target, eBay, Mercado Libre, and other global marketplaces
- **Mission or purpose**: “Accelerate global ecommerce for brands” – do whatever it takes to accelerate growth for partners

## Products & Services
- **Predict (Platform)**: All-in-one ecommerce acceleration platform (formerly TriGuardian) that provides pricing, inventory, advertising, and analytics tools.
- **Chessboard**: AI-powered marketplace strategy tool unveiled at Accelerate 2025.
- **GEO Scorecard**: Tool for optimizing geographic marketplace performance.
- **TrendVision**: Trend analysis and demand forecasting tool.
- **The Portal**: Centralized dashboard for brand partners to manage listings, ads, and data.
- **Fulfillment & Distribution**: Operates 8 global distribution centers to support marketplace logistics.
- **TikTok Shop Full-Service**: First full-service partner solution for TikTok Shop ecommerce.

## Market Standing
- **Valuation/Market Cap**: Valued at $2 billion after Series B in 2021 (double unicorn); now public – current market cap not provided in search results.
- **Key Metric**: Annual sales surpassed $1.4 billion; revenue not publicly broken out (public company financials pending).
- **Notable Investors/Partners**: Knox Lane Investments (led $225M Series B); also partnered with Amazon, Walmart, Target, eBay, Mercado Libre, Tmall, JD.
- **Growth Signals**: 
  - IPO on Nasdaq in 2025.
  - Headcount grew from 1,400 to 1,800+ (as of 2025).
  - Expanded from 18 global locations; opened offices in Singapore and India.
  - Named Inc. Global Power Partner, Deloitte Fastest-Growing Technology Company, Fast Company Most-Innovative Company.

## Competitive Advantages
- **Data-first approach**: All decisions driven by proprietary data analytics (Predict platform, AI tools) – “our edge is always found in the data.”
- **Global infrastructure**: 8 distribution centers + 18 global offices enable cross-border marketplace optimization.
- **Partner obsession**: Earned trust through impartial, measurable results; success tied to partner outcomes.
- **Proven scale**: Surpassed $1.4B in annual sales, proving ability to accelerate growth for large brands.
- **Patented technology**: Holds multiple tech patents for marketplace acceleration.

## Strategic Focus
- **AI-powered commerce**: Continued investment in AI tools (Chessboard, TrendVision) to help brands compete in an increasingly intelligent commerce landscape.
- **Global expansion**: Deepening presence in Asia-Pacific (Singapore, India) and Latin America.
- **TikTok Shop & social commerce**: Building first-mover advantage in emerging channels.
- **Retail media & advertising**: Expanding ad solutions for brand partners across marketplaces.

## Why Work Here
- **Culture**: Recognized as a “Most Loved Workplace®” – core values: Game Changers, Data Fanatics, Team of Doers, Partner Obsession.
- **Hybrid work**: In-office three days a week with intentional in-person collaboration; Lehi HQ includes an onsite fitness center, food trucks, yoga, and massage Mondays.
- **Benefits**: Unlimited PTO, fully vested 401(k) match up to 4% from day one, equity, paid parental leave, HSA match, medical/dental/vision, long-term disability.
- **Growth opportunities**: Regular feedback (weekly 1:1s), engagement surveys, open-door founders, and bonus KPIs tied to cross-team collaboration.
- **Diverse roles**: Opportunities in data science, engineering, operations, marketing, sales, and account management across 18 global locations.

## Sources
1. [pattern.com/careers](https://www.pattern.com/careers)
2. [pattern.com/about/our-story](https://www.pattern.com/about/our-story)
3. [pattern.com/about/leadership](https://www.pattern.com/about/leadership)
4. [mostlovedworkplace.com/companies/pattern](https://mostlovedworkplace.com/companies/pattern/)
5. [jobs.lever.co/pattern](https://jobs.lever.co/pattern)

## Other roles at Pattern

- [Product Manager, Transportation](https://feeny.ai/job/product-manager-transportation-pattern-lehi-7bxcxj4wthcg) — Lehi, UT
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- [Forklift Driver](https://feeny.ai/job/forklift-driver-pattern-hebron-vkz3zmqfdn8h) — Hebron, KY
- [TikTok Shop Creator LIVE Manager](https://feeny.ai/job/tiktok-shop-creator-live-manager-pattern-lehi-nr15n32dfpvw) — Lehi, UT
- [Customer Support Operations Specialist](https://feeny.ai/job/customer-support-operations-specialist-pattern-lehi-w1aqen47n7rw) — Lehi, UT
- [Operations Internship](https://feeny.ai/job/operations-internship-pattern-lehi-fbn2jxm74404) — Lehi, UT
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