--- title: 'Senior Client Delivery Manager at attn:' canonical: 'https://feeny.ai/job/senior-client-delivery-manager-attn-los-angeles-ca-new-york-f4anfk5916w3' type: 'job' last_seen: '2026-09-15' --- # Senior Client Delivery Manager at attn: - **Company:** attn: - **Location:** Los Angeles CA & New York, NY - **Posted:** 2026-09-01 - **Last confirmed live:** 2026-09-15 - **Apply:** https://job-boards.greenhouse.io/attn/jobs/8168504 ## Job description Who We Are: ATTN: is the creative studio and media company that earns attention – and makes it matter. We started as a publisher, building a business around attention that amassed a massive audience, giving us rare insights and valuable distribution. Since then, we’ve grown into a full-service content studio that creates original IP and premium social campaigns for the brands, institutions, and leaders who need more than just visibility. Through creative excellence and a deep understanding of culture, we build trust and drive meaningful impact for our partners. About the Role: The Senior Client Delivery Manager is a senior, client-facing position embedded within the Account Management team, responsible for ensuring that complex Branded Partnership and Agency engagements are delivered successfully, on time, and in scope, while maintaining strong internal alignment and exceptional client experiences. Senior Client Delivery Managers are strategic operators and calm problem-solvers. They partner closely with their account teammates to translate client goals into executable plans, guide cross-functional teams through delivery, and proactively manage risk, resourcing, and expectations. This role owns how work gets delivered, as well as how it gets done. This is a highly collaborative role that balances client partnership, operational leadership, and cross-functional communications internally between Creative, Production, and Strategy partners. What You’ll Do: - Serve as core delivery partner to Account Management, translating client objectives into delivery approaches, timelines, and execution plans, and presenting/aligning on these with clients as needed - Partner with Account leads and functional team leads on scopes, staffing plans, workflows, and delivery assumptions throughout the engagement lifecycle - Brief teams on scope, roles, communication plans, budgets, and schedules - Own day-to-day delivery oversight for multiple workstreams with minimal oversight, ensuring work is delivered on time, on budget, and aligned to scope - Develop and maintain internal/client-facing timelines, and collaborate daily with Account Management, Creative, Production, and Strategy leads to keep all stakeholders aligned on workflow, deliverables, and requirements - Communicate progress (high-level and detailed) to internal stakeholders, including senior leadership - Lead internal milestone meetings (kickoffs, creative reviews), documenting decisions and next steps - Proactively identify, assess, and mitigate delivery risks, using contingency plans as needed - Own quality control across deliverables, from social-first assets to large-scale 360 campaigns, and maintain organized asset/deliverable tracking - Own the use and integrity of ATTN: delivery systems (Asana, Google Drive, Smartsheet, Kantata, etc.), including weekly hours tracking - Track burn, delivery health, and resourcing, partnering with Account leads on reporting, commentary, and action items; manage resourcing/forecasting in Kantata - Log lessons learned, facilitate retrospectives, and drive continuous improvement in delivery processes across the Account organization ## Qualifications - 5+ years of experience in client delivery, project management, or account operations within an agency, production company, or publisher - Strong working knowledge of creator programs, social media & community management, design systems, and video & photo production and post-production workflows - Proven ability to lead complex, cross-functional workstreams in fast-paced environments - Comfortable in client-facing settings; able to clearly communicate timelines, milestones, and tradeoffs - Proficiency in project and resource management tools (Asana, Kantata, Smartsheet, Google Suite, Excel/Sheets) - Exceptional written and verbal communication skills - Highly detail-oriented with a solutions-first mindset - Ability to manage through influence in complex organizational structures - Able to balance short-term problem solving with long-term delivery sustainability - Passion for improving how teams work together and how work gets delivered - Experience building scopes, staffing plans, and client-facing proposals is a plus ## Compensation This position has an estimated annual salary range of $95,000 - $120,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors. We welcome direct conversations with each candidate about compensation in all of our initial calls. Location Candidates can be based in Los Angeles or New York. This is a hybrid role with 3 days expected to be on-site in one of our hubs. Our Commitment to Inclusion & Diversity As an Equal Opportunity Employer, ATTN: is committed to building and fostering a workplace of diversity and employee inclusion. ATTN: does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. ## About attn: ## Company Overview - **One-liner**: ATTN: is a Los Angeles-based digital media company that produces short-form, mission-driven video content to engage Millennials and Gen Z around social issues. - **Entity Type**: Private (acquired by Candle Media in 2022 for $100M, majority stake re-acquired by founders in February 2026) - **Headquarters**: Los Angeles, California, United States - **Founded**: 2014 - **Founders**: Matthew Segal and Jarrett Moreno ## Core Business - **Primary industry**: Digital Media & Entertainment - **Target customers**: B2B brand partners seeking to reach socially-conscious younger audiences; B2C viewers on social platforms - **Mission**: To break down important societal topics into digestible, entertaining videos and give people context on the issues that matter to them. ## Products & Services - **Brand Partnerships**: ATTN: works with companies to create custom video campaigns that align with social causes and cultural moments. - **Creative Shop**: A full-service creative agency that develops original content, series, and activations for brands. - **Social Content**: Short-form videos distributed across Facebook, Instagram, TikTok, YouTube, and other platforms, generating billions of views. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. Acquired in 2022 for $100 million. - **Key Metric**: Annual Revenue ~$25 million (as of latest data) [linkedin.com/company/attn]. Total funding raised: $37.1 million across three rounds. - **Notable Investors/Partners**: Evolution Media (led Series B and C); clients include PGA TOUR Studios, California Department of Health Care Services, and other purpose-driven brands. - **Growth Signals**: 70% revenue growth reported in 2024; launched a Creative Shop in 2022 that has become a major growth driver; 2.3 billion impressions and 17 billion global views across platforms [attn.com]. However, employee headcount declined 20% year-over-year to 94 staff. ## Competitive Advantages - Deep expertise in translating complex social/political topics into short, engaging video content that resonates with younger demographics. - Strong distribution network with 18 million followers across social platforms, enabling massive organic reach. - Trusted by both public figures and brands to deliver authentic messaging around social good. ## Strategic Focus - Expanding the Creative Shop as a higher-margin, brand-facing revenue stream. - Continuing to partner with purpose-driven brands and government agencies (e.g., health campaigns) to create culturally relevant content. - Rebuilding independent leadership after the 2026 re-acquisition by founders. ## Why Work Here - **Culture**: Mission-driven environment with a focus on social impact and creative storytelling. - **Work Policy**: Hybrid – employees work a flexible mix of remote and on-site at the Los Angeles office. - **Benefits**: Comprehensive health insurance, unlimited PTO, generous parental leave, and a 401k plan [attn.com/careers]. - **Perks & Values**: The company describes itself as hiring “makers, organizers, strategists and creative leaders.” - **Engineering & Tech**: Tech stack includes Python, SQL, Google Cloud, Tableau, and Adobe Creative Suite; engineering is a small but present team. - **Considerations**: Employee reviews on LinkedIn rate ATTN: at 2.9/5, with career advancement scoring 2.5 [linkedin.com]. Headcount decreased 20% in the last year, indicating organizational change. ## Sources 1. [attn.com](https://www.attn.com/) 2. [attn.com/careers](https://www.attn.com/careers/index.html) 3. [linkedin.com/company/attn](https://www.linkedin.com/company/attn) 4. [builtin.com](https://builtin.com/company/attn) 5. 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