---
title: 'Senior Client Partnerships Manager - NYC at Spotlight Media'
canonical: 'https://feeny.ai/job/senior-client-partnerships-manager-nyc-spotlight-media-new-york-1wj5j6gyg3ey'
type: 'job'
last_seen: '2026-09-13'
---

# Senior Client Partnerships Manager - NYC at Spotlight Media

- **Company:** Spotlight Media
- **Location:** New York, NY
- **Compensation:** $105k–$130k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-17
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/spotlight/d38325f6-1af4-4f77-bacd-594b74d57cbc

## Job description

Senior Client Partnerships Manager (NYC)

## About Spotlight Media

Spotlight Media is a leading TikTok Shop Partner agency, scaling some of the most recognizable brands in the new age of social commerce. Unlike traditional agencies, we don’t believe in cookie-cutter playbooks - every strategy we craft is custom-built to unlock our clients’ full potential on TikTok Shop. As a TikTok Shop–only agency, our entire focus, from the initiatives we pursue to the talent we hire, is singularly dedicated to driving growth on the platform. We’ve guided brands through the full funnel - from launch to scaling into the millions in GMV and we’re just getting started. We believe the future of e-commerce is social. That’s why we’re building a team of high-agency individuals who thrive on ownership, autonomy, and speed. Spotlight is not just a place to execute campaigns - it’s a blank canvas where ambitious people can pioneer new initiatives, scale new business verticals, and design the next wave of commerce. Our culture is high-performing, entrepreneurial, and unapologetically ambitious. We’ve partnered with our own employees on new ventures, and we’re proud of our ethos of taking bold bets and doing the kind of work others only talk about. Join us, and you’ll have the trust, resources, and runway to redefine what’s possible for the world’s leading brands.

## Role Overview

Spotlight Media is looking for a Senior Client Partnerships Manager to serve as the quarterback for our flagship TikTok Shop clients. This is a high-impact, client-facing role where you’ll lead strategy, own P&L levers, and drive execution across multiple moving parts of the business. You won’t just manage “day-to-day tasks” - you’ll be accountable for client growth, shop health, and overall success. As a Senior Account Manager, you’ll manage a pod of Account Managers and a Creator Managers, giving you direct leadership experience while building scalable systems and playbooks. This is the perfect opportunity for someone who thrives in ambiguity, loves taking ownership, and wants to pioneer the future of social commerce with some of the biggest brands in the world.

Location Requirement: This role is based in our NYC office located in Midtown Manhattan.

## What You’ll Own

Client Strategy & Growth

- Lead full-funnel TikTok Shop growth strategies: assortment, pricing, promotions, content, live events, and creator/affiliate programming.
- Set quarterly GMV, ROI, and margin goals - and deliver them.
- Conduct regular WBRs and QBRs, translating complex performance into actionable insights for executives.
- Identify opportunities for expansion, upsells, and scope evolution.

Affiliate & Creator Relationships

- Build and operationalize affiliate/creator programs, including commission structures, contracts, and KPIs.
- Align creators with client goals, promotional calendars, and content strategies.
- Lead live shopping events end-to-end: scripting, host selection, pin strategies, and post-event analysis.
- Partner with creative teams to optimize content for conversion.

Paid Media & Measurement

- Align shop inventory, attribution, and catalog with ad campaigns (Spark Ads, Shopping Ads, etc.).
- Build and interpret dashboards, analyze funnel drop-offs, and test hypotheses.
- Translate raw data into client-facing narratives and recommendations.

Cross-Functional Leadership

- Serve as the internal glue, coordinating between client, brand, TikTok
- Escalate issues, remove roadblocks, and ensure alignment.
- Mentor junior team members, build scalable playbooks, and raise the bar for execution.

## What You Bring

- 3–6+ years’ experience in e-commerce marketplaces, digital commerce operations, or social commerce.
- Hands-on operator experience in TikTok Shop (Seller Center, creator marketplace, live commerce, or shop ads).
- Proven track record of owning revenue/growth targets (GMV, AOV, margins).
- Analytical depth - you’re comfortable in Excel/Sheets and can work with dashboards and reporting tools.
- Exceptional client communication, executive storytelling, and negotiation skills.
- Comfortable in ambiguity - you can chart a path forward with little precedent.
- Experience leading or mentoring junior team members.
- You must have at least one year of experience managing TikTok Shop end-to-end.

Success Metrics

- Client GMV and margin growth on a quarterly basis.
- Client satisfaction, retention, and renewal.
- Mentorship of junior team members
- Quality and speed of execution, including documentation and playbook improvements.

## Why You’ll Love Working with Us

- High autonomy: you’ll be trusted to own your domain - no micromanagement.
- Direct access to top-tier clients and the opportunity to shape their social commerce strategy.
- Growth-oriented culture: if you see inefficiencies, you’re encouraged to fix them and will be recognized for it.
- Entrepreneurial runway: Spotlight is a blank canvas for high-agency operators to build new ideas, initiatives, and verticals.
- Competitive compensation, health benefits, and performance-based bonuses.
- A collaborative, lean, and scrappy team that moves fast and wins together.

## About Spotlight Media

## Company Overview
- **One-liner**: A full-service TikTok Shop Partner Agency that cold-starts and scales 7+ figure e-commerce brands on TikTok Shop through strategy, creator management, paid media, and live shopping.
- **Entity Type**: Private (Startup)
- **Headquarters**: New York City, United States
- **Founded**: 2022
- **Founders**: Sam Habibi (Co-Founder)

## Core Business
- **Primary Industry**: Social Commerce / TikTok Shop Agency
- **Target Customers**: B2B; 7+ figure e-commerce brands already successful on Amazon, Shopify, or other channels looking to establish and scale on TikTok Shop.
- **Mission/Purpose**: To make TikTok Shop a reliable and primary sales channel for established e-commerce brands by providing an end-to-end growth partnership.

## Products & Services
- **Strategy & Shop Management**: Full operational management of a brand’s TikTok Shop, including product listing, pricing strategy, PDP optimization, and campaign sign-ups.
- **Paid Media**: Design and execution of paid media campaigns using whitelisted creator content (spark codes) to drive measurable GMV.
- **Affiliate Management**: Connecting brands with a large network of high-quality, L3+ creators, managing relationships, and scaling affiliate-driven sales.
- **Live Shopping**: Livestream sessions hosted in the company’s Los Angeles studio with trained hosts and pre-determined selling strategies.
- **Branded Content**: In-house content production team that creates storytelling-driven content to increase brand presence.
- **Custom Technology**: Proprietary AI tools and models built by the engineering team for automating creator outreach, analyzing creator performance, and matching the right creators with the right brands.

## Market Standing
- **Valuation**: Not publicly available (Private company)
- **Key Metric**: **$30M+** total GMV generated for clients; **1B+** impressions generated; **35+** brands cold-started from $0 to high 6-figure GMV.
- **Notable Investors/Clients**: Direct collaboration with TikTok as an official TikTok Shop Partner Agency. Notable client success stories include **Grüns** (one of the largest supplements brands on TikTok Shop), **Pavoi** (#1 Jewelry brand on TikTok Shop), **BRĒZ** (36,000+ units sold from initial launch), **The Fix** (doubled affiliate sales to ~60%), and **Neostrata** ($80k+ GMV in under a month).
- **Growth Signals**: Headcount grew **+45.5% YoY** (to 18 employees). Active job postings grew **+250% yearly**. Listed as one of TikTok Shop’s top 3 partner agencies within its first year.

## Competitive Advantages
- **Official TikTok Shop Partner Agency**: One of the first certified in 2023, providing early access to new features and insider strategies.
- **Strongest L3+ Creator Community**: Has built one of the largest networks of high-performing creators on the platform, a critical bottleneck for brand growth.
- **End-to-End Service Model**: Unlike agencies that specialize in one area (e.g., only ads or only content), Spotlight Media manages the entire TikTok Shop lifecycle, from strategy to live streaming to custom tech tools.
- **Proprietary AI Tools**: In-house engineering team builds custom AI models for creator matching and performance analysis, providing a data-driven edge over competitors.
- **Selective Client Partnership**: Only works with brands they believe in, ensuring high-quality case studies and focused execution.

## Strategic Focus
- **Scaling Brand Partnerships**: Actively onboarding more established e-commerce brands onto TikTok Shop.
- **Deepening TikTok Relationship**: Leveraging the close working relationship with TikTok to maintain a competitive advantage.
- **Building Proprietary Technology**: Continuing to invest in AI and automation tools to improve creator matching, content performance, and operational efficiency.
- **Expanding Live Commerce**: Scaling the live shopping studio in Los Angeles to drive higher GMV for clients.

## Why Work Here
- **High-Growth Environment**: As a young, rapidly scaling startup, employees have the opportunity to shape the company’s trajectory and work with top-tier e-commerce brands.
- **Impactful Role**: The work directly drives measurable outcomes—millions in GMV—for major brands, offering a clear sense of achievement.
- **Data & Tech Focus**: The company values engineering and data, with an in-house team building proprietary AI tools, appealing to those interested in the intersection of tech and commerce.
- **Remote & Global Team**: Team members are distributed across the US (New York, Los Angeles), Colombia, India, and Vietnam, offering a flexible work environment.
- **Strong Growth Trajectory**: With headcount growing 45% YoY and job postings up 250% yearly, the company is actively investing in talent. Open roles include Account Managers, Creator Managers, and Ecommerce Operations Specialists.
- **Culture**: Described as "growth-obsessed, outcome-driven, and backed by data." The company focuses on sustainable creator partnerships and long-term brand success.

## Sources
1. [tryspotlight.co](https://tryspotlight.co/)
2. [LinkedIn - Spotlight Media](https://www.linkedin.com/company/try-spotlight)
3. [tryspotlight.co - Case Studies Page](https://tryspotlight.co/page)
4. [Jobs.ashbyhq.com - Spotlight Media](https://jobs.ashbyhq.com/spotlight/0ea8f157-98fa-4fee-9799-186890b3d7b8)
5. [NetInfluencer.com - Spotlight Media Feature](https://www.netinfluencer.com/spotlight-media-sam-habibi/)

## Other roles at Spotlight Media

- [TikTok Shop Account Manager - Los Angeles](https://feeny.ai/job/tiktok-shop-account-manager-los-angeles-spotlight-media-los-angeles-0bjpdej71d96) — Los Angeles, CA
- [TikTok Shop Content Strategist](https://feeny.ai/job/tiktok-shop-content-strategist-spotlight-media-united-states-9edmkpk3mvj4) — United States
- [HR Generalist & Talent Acquisition Specialist](https://feeny.ai/job/hr-generalist-talent-acquisition-specialist-spotlight-media-united-states-qwe1vrg5ywwq) — United States
- [Creator Campaign Coordinator](https://feeny.ai/job/creator-campaign-coordinator-spotlight-media-colombia-w6vsdm2gj29d) — Colombia
- [Ecommerce Operations Specialist](https://feeny.ai/job/ecommerce-operations-specialist-spotlight-media-colombia-fs365v9cxtf5) — Colombia
- [Account Manager - New York](https://feeny.ai/job/account-manager-new-york-spotlight-media-new-york-brrfvsh76vp1) — New York, NY