--- title: 'Senior CMDB / ITOM Architect at Phizenix' canonical: 'https://feeny.ai/job/senior-cmdb-itom-architect-phizenix-contract-qzeq29hm6cem' type: 'job' last_seen: '2026-10-15' --- # Senior CMDB / ITOM Architect at Phizenix - **Company:** Phizenix - **Location:** Contract - **Work type:** remote - **Posted:** 2026-10-06 - **Last confirmed live:** 2026-10-15 - **Apply:** https://job-boards.greenhouse.io/phizenix/jobs/5446062008 ## Job description Job Overview We are seeking a Senior CMDB / ITOM Architect with strong ServiceNow experience to lead CSDM, CMDB governance, Discovery, and Service Mapping initiatives. The ideal candidate will define the target data model, improve CMDB data quality, and drive integration with enterprise portfolio platforms. ## Key Responsibilities - Design and govern the CSDM target model across Business Applications, Application Services, Software Models, and Entitlements. - Define rules for software model-to-business application promotion, data ownership, normalization, and duplicate record management. - Lead ServiceNow Discovery coverage and identify opportunities to improve CMDB completeness and accuracy. - Lead Service Mapping and dependency mapping, particularly for application retirement and modernization initiatives. - Define the data contract and integration model between ServiceNow and the portfolio management platform. - Develop CMDB/ITOM governance standards and collaborate with Enterprise Architecture, Infrastructure, Application, and Security teams. - Support the transition away from an external Enterprise Architecture (EA) tool and establish ServiceNow as the trusted source for application/service data. Required Qualifications - Strong experience as a CMDB Architect, ITOM Architect, or ServiceNow Architect. - Strong hands-on knowledge of ServiceNow CMDB, CSDM, Discovery, and Service Mapping. - Experience with CMDB data quality, reconciliation, normalization, and duplicate management. - Experience with application lifecycle, dependency mapping, and enterprise integrations. - Strong communication and stakeholder management skills. ## Preferred Certifications - CIS – Discovery - CIS – Service Mapping - CIS – Data Foundations - ServiceNow CSA is a plus. ## About Phizenix ## Company Overview - **One-liner**: Phizenix provides workforce solutions for the AI era, including top tech talent placement, AI strategy & development, and AI workforce training. - **Entity Type**: Private (Pre-Seed / Bootstrapped – no public funding rounds disclosed) - **Headquarters**: Livermore, California, United States - **Founded**: 2025 - **Founders**: Khursheed Irani ## Core Business - **Primary industry**: IT Services and IT Consulting, AI Consulting, Workforce Staffing - **Target customers**: B2B – businesses seeking AI transformation, technical talent, and AI upskilling (mid-market to enterprise) - **Mission or purpose statement**: “We’re a team of tech founders, operators, and builders on a mission to help businesses thrive in an AI-native world. We believe AI should empower people, not replace them.” ## Products & Services - **[Talent Staffing]**: Executive recruiting, permanent hire, contract staffing and management for technical roles (e.g., AI/ML engineers, DevOps, firmware engineers). - **[AI Strategy & Development]**: Consulting to discover automation opportunities, design AI solutions, and build production AI systems. - **[AI Workforce Training]**: Live workshops and online certification programs to increase teams’ AI skills. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company, no funding rounds disclosed) - **Key Metric**: Not disclosed (revenue not public). Employees: 12 as of early 2026. - **Notable Investors/Partners**: No named investors; leadership includes Khursheed Irani (CEO), Raashid Mehasanewala (Head of Solutions), Jumana Ghadiali (VP Operations), Sanjay Dayal (Senior Technology Advisor), Aziz Ghadiali (Head of AI and Marketing). - **Growth Signals**: Headcount growth of +7.7% monthly (LinkedIn estimate); active job postings on Greenhouse (3 open roles as of 2026); LinkedIn follower count 3,587 with +3.9% monthly growth. ## Competitive Advantages - **AI-native focus**: Entire business model centered on AI transformation, not a general staffing firm. - **Silicon Valley presence**: HQ in Livermore, CA, with additional presence in India and Canada, allowing access to diverse talent pools. - **Experienced leadership team**: Founders and VPs bring 20+ years of combined experience in tech, operations, and AI. ## Strategic Focus - **Current priorities**: Expand AI consulting engagements, scale talent staffing pipeline, and grow the training certification arm. Emphasis on “AI-native future of work” – helping companies integrate AI alongside human teams rather than replacing them. ## Why Work Here - **Culture**: Small, mission-driven team focused on AI empowerment. Emphasis on “AI should empower people, not replace them.” - **Remote/Hybrid/Office**: Many roles are remote; some are hybrid in San Francisco/Bay Area (e.g., Director of Engineering – Shopify & ERP). Offices in Livermore, CA and Bengaluru, India. - **Notable perks/engineering culture**: Opportunity to work at the intersection of AI and business transformation; hands-on involvement in building AI solutions for clients; growth potential in a young, rapidly expanding company. ## Sources 1. [phizenix.com](https://www.phizenix.com/) 2. [phizenix.com/careers](https://www.phizenix.com/careers) 3. [phizenix.com/about](https://www.phizenix.com/about) 4. [LinkedIn/Phizenix](https://www.linkedin.com/company/phizenix) 5. 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