---
title: 'Senior Collections & AR Specialist at Cloudinary'
canonical: 'https://feeny.ai/job/senior-collections-ar-specialist-cloudinary-israel-wdsvw8kaa71k'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Collections & AR Specialist at Cloudinary

- **Company:** Cloudinary
- **Location:** Israel
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-06
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/cloudinary/4c8bc538-8447-4946-b795-542577702bbb

## Job description

Cloudinary is the foundational technology powering images and videos across the internet. Our platform enables companies around the world to manage, optimize, and deliver visual media at scale through powerful APIs and integrations. Visual media is the electricity of today’s digital world - and Cloudinary is the infrastructure that keeps it flowing seamlessly.

## About the Role

We are looking for an experienced, driven, and detail-oriented Senior Collections & AR Specialist to join Cloudinary’s CFO Office. As part of the Billing team, you will report to the Billing Director and take ownership of Cloudinary’s global collections operations. You will work directly with customers and collaborate closely with Finance, Sales, Customer Success, Account Management, and other cross-functional teams to ensure timely payments, resolve complex billing and payment issues, and identify opportunities to improve processes and drive operational efficiencies to support the company’s cash flow performance. This is a hands-on role for someone who enjoys building strong customer relationships, solving problems, and continuously improving processes in a fast-paced global SaaS environment.

## What You’ll Do

- Own and manage the day-to-day global collections process across Cloudinary’s customer base

- Drive collections efforts for strategic and complex customer accounts

- Monitor accounts receivable and proactively follow up on outstanding and overdue balances

- Communicate directly with customers to resolve payment delays, disputes, and billing-related issues

- Identify at-risk accounts and take timely action to prevent overdue balances

- Independently manage customer escalations and complex collection cases

- Manage AR-related activities, including payment allocations, credits, refunds, invoice adjustments, receipts, and credit memos

- Serve as a key point of contact for customers regarding invoices, payments, and account balances

- Partner with Sales, Customer Success, and Account Management teams to resolve customer issues and accelerate collections

- Collaborate with the Accounting team on accounts receivable activities and month-end processes

- Track, analyze, and report on collections activity and accounts receivable performance

- Generate, maintain, and regularly update Accounts Receivable Aging Reports and other collections-related reporting

- Identify opportunities to improve collections processes and increase operational efficiency

- Maintain accurate and up-to-date customer account records across relevant systems

## What We’re Looking For

- 5+ years of hands-on Collections and Accounts Receivable experience in a global B2B SaaS company - required

- Educational background in Finance, Accounting, Economics, Business Administration, or a related field

- Strong knowledge of accounts receivable and collections processes

- Proven experience managing complex customer accounts, disputes, and escalations

- Native-level proficiency in written and spoken English - required

- Advanced proficiency in Microsoft Excel - required

- Exceptional attention to detail, accuracy, and follow-through - required

- Strong customer-facing communication and interpersonal skills

- Excellent negotiation, problem-solving, and conflict-resolution abilities

- Strong analytical skills with the ability to identify trends and recommend process improvements

- Ability to manage multiple priorities in a fast-paced, global environment

- Strong time-management and organizational skills

- High level of ownership, accountability, and independence

- Experience with NetSuite and/or Recurly - an advantage

- Experience working with Salesforce, Zendesk, banking platforms, payment gateways or similar systems - an advantage

Tools & Systems NetSuite | Recurly | Salesforce | Zendesk | Banking Platforms | Microsoft Excel

Why Join Us?

- Join a global, high-growth SaaS company that powers visual experiences across the internet

- Take ownership of a critical function that directly impacts cash flow and financial performance

- Work closely with Finance leadership and cross-functional teams across the organization

- Play a key role in improving collections processes and operational excellence

- Gain exposure to global customers, financial operations, and scalable SaaS processes

- Grow and develop your career within Cloudinary’s CFO organization

## #LI-SL1

## About Cloudinary

## Company Overview
- **One-liner**: Cloudinary provides an image and video API platform that enables businesses to manage, transform, and deliver visual experiences at scale using AI, automation, and a global CDN.
- **Entity Type**: Private (total funding $100M across 3 rounds)
- **Headquarters**: San Jose, California, USA (with a major office in Petah Tikva, Israel)
- **Founded**: 2012
- **Founders**: Itai Lahan (CEO), Tal Lev-Ami (CTO), Nadav Soferman (CPO)

## Core Business
- **Primary industry**: Technology, Information and Internet
- **Target customers**: B2B – developers, marketers, and brands of all sizes (from SMBs to hyper-growth companies and enterprises)
- **Mission**: “Empower companies to deliver visual experiences that inspire and connect by unleashing the full potential of their media.” [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)

## Products & Services
- **Cloudinary Image**: Automated image transformations, GenAI editing, and optimized delivery for any device, channel, or use case. [cloudinary.com](https://cloudinary.com/)
- **Cloudinary Video**: AI-powered video transcoding, smart cropping, automated subtitles, and optimized delivery. [cloudinary.com](https://cloudinary.com/)
- **Cloudinary AI**: Practical AI built into workflows – AI agents, GenAI tools, content-aware processing, and MCP-ready APIs. [cloudinary.com](https://cloudinary.com/)
- **Digital Asset Management (Agentic DAM)**: A single platform for managing images, videos, and assets with AI agents that organize, find, moderate, and automate workflows. [cloudinary.com](https://cloudinary.com/)
- **Media Workflows**: Low-code/no-code workflow automation with pre-built templates, plus a Moderation Agent that enforces brand standards. [cloudinary.com](https://cloudinary.com/)

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric (Private)**: Annual revenue of $86.7M; total funding raised $100M. [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)
- **Notable Investors / Partners**: Not publicly available in provided sources (the company has completed 3 funding rounds, but specific lead investors are not listed). Partners include integrations with major tech stacks (e.g., MCP server support). [cloudinary.com](https://cloudinary.com/)
- **Growth Signals**:
  - 80 billion assets under management, 11,000+ customers, 3 million developers worldwide. [cloudinary.com](https://cloudinary.com/)
  - Headcount grew 6.4% YoY (+27 people), now employing 377 people across 15 countries. [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)
  - LinkedIn followers grew 51.5% year-over-year. [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)
  - Product rating of 4.6/5.0 (171 reviews). [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)

## Competitive Advantages
- **AI-Driven Automation**: Patented image and video processing capabilities combined with GenAI tools that automate transformations, moderation, and delivery. [cloudinary.com/about](https://cloudinary.com/about)
- **Massive Ecosystem**: Trusted by over 3 million developers and 11,000 enterprise brands, creating a strong network effect and community-driven development. [cloudinary.com](https://cloudinary.com/)
- **Developer-First Platform**: Extensive APIs, SDKs, MCP server support, and pre-built integrations make Cloudinary a critical part of the tech stack for many companies. [cloudinary.com](https://cloudinary.com/)
- **Scalability & Performance**: Global CDN and optimized delivery ensure high-performant visual experiences even at massive scales (80 billion assets). [cloudinary.com](https://cloudinary.com/)

## Strategic Focus
- **AI Agents & GenAI**: Embedding practical AI into every workflow (e.g., AI agents for moderation, GenAI editing, content-aware processing). [cloudinary.com](https://cloudinary.com/)
- **Workflow Automation**: Expanding no-code/low-code media workflows to reduce manual effort for marketing and development teams. [cloudinary.com](https://cloudinary.com/)
- **Platform Extensibility**: Connecting deeply with the broader tech stack (LLMs, AI tools, agents) via MCP server APIs and integrations. [cloudinary.com](https://cloudinary.com/)

## Why Work Here
- **Culture**: Described as “positive, energetic, and supportive” with a strong emphasis on collaboration and celebrating skills. [cloudinary.com/careers](https://cloudinary.com/careers)
- **Work Model**: Hybrid model that encourages flexibility and autonomy while balancing in-office collaboration. [cloudinary.com/careers](https://cloudinary.com/careers)
- **Benefits**: Comprehensive health coverage (varies by location), mental health and wellness programs, family-friendly policies (parental leave, flexible arrangements), and four global days off for well-being. [cloudinary.com/careers](https://cloudinary.com/careers)
- **DEI**: Company-wide diversity, equity, and inclusion initiatives; a stated commitment to reflecting the communities they serve. [cloudinary.com/careers](https://cloudinary.com/careers)
- **Hiring Process**: Typically three-stage interview process; feedback-driven decision-making. [cloudinary.com/careers](https://cloudinary.com/careers)
- **Global Team**: Employees span 15 countries; constant connection across time zones. [cloudinary.com/about](https://cloudinary.com/about)
- **Employer Rating**: 3.9/5.0 (155 reviews) with strong scores in Work-Life (4.0), Compensation (3.9), and Culture (3.9). [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)

## Sources
1. [cloudinary.com/about](https://cloudinary.com/about)
2. [cloudinary.com/careers](https://cloudinary.com/careers)
3. [cloudinary.com](https://cloudinary.com/)
4. [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)
5. [jobs.lever.co/cloudinary](https://jobs.lever.co/cloudinary)

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