---
title: 'Senior Community Manager at Fairstead ESC LLC'
canonical: 'https://feeny.ai/job/senior-community-manager-fairstead-esc-llc-dunn-north-carolina-rb2ebd43twd9'
type: 'job'
last_seen: '2026-09-13'
---

# Senior Community Manager at Fairstead ESC LLC

- **Company:** Fairstead ESC LLC
- **Location:** Dunn North Carolina, United States
- **Posted:** 2026-07-15
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/fairsteadescllc/jobs/5355913008

## Job description

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.

At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.

Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.

The Senior Community Manager oversees, plans, and manages the day-to-day operations of properties in their portfolio. They are responsible for managing all on-site compliance activities and for the overall performance of the portfolio, which includes direct oversight of the marketing program and financial performance.

## RESPONSIBILITIES:

- Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA) and Fair Credit Reporting Act.
- Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
- Develops responses to regulatory agencies in coordination with the Compliance Department.
- Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements.
- Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
- Assisting tenants with requests, questions, problems, and complaints.
- Monitors tenant and complex wide arrears and litigation cases.
- Attend monthly arrears meeting.
- Documents lease violations and coordinate evictions.
- Direct collection of monthly rents and late fees, process applications and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. Alerting staff of move ins, move outs, any emergencies.
- Supervises, directs, and monitors the preventive, routine and emergency maintenance/repairs and is compliant with all regulations.
- Consistently works to clear HPD (Housing Preservation and Development), ECB, DOB violations.
- Coordinates vendor bids and contractor quotes.
- Conducts and documents unit inspections.
- Conduct bi-annual walk throughs with Building Superintendent.
- Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.
- Attend weekly construction meeting.
- Provide and obtain updates on various ongoing construction projects/unit renovations.
- Work with construction team on avoiding violations, inspections, necessary access.
- Prepare monthly financial cover sheet.
- Attending monthly financial catch-up meeting and monitoring budgets.
- Performs other related duties as required.

Benefits:

- Generous employer contribution for Medical Insurance through Meritain Health.
- Employer Paid Vision Plans.
- Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
- 12+ paid Holidays.
- 15 days of PTO.
- 7 Sick days.
- Employer Paid Life Insurance.
- Flexible Spending Account.
- Nationwide Pet Insurance.
- Disability Insurance.
- Laser Correction Discount.
- Employee Discounts on appliances, apparel, and more.

## QUALIFICATIONS:

- 4 to 6 years of progressive management experience, including overseeing on‑site teams across multiple properties within property management, senior housing, hospitality, retail, or related service‑focused industries.
- Strong expertise in affordable housing compliance, holding a COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
- Bachelor’s degree preferred, or equivalent combination of extensive industry experience and professional certifications.
- A flexible, outgoing, authentic, and confident leadership style, well‑suited for guiding diverse teams across multiple senior communities.
- Ability to thrive in an informal, collaborative, yet fast‑paced environment, adapting quickly to shifting priorities and regulatory demands.
- Demonstrates an entrepreneurial mindset, continuously seeking new opportunities to improve operations, elevate resident satisfaction, and drive performance across multiple sites.
- Skilled at promoting internal growth, identifying talent, and helping build and strengthen community management teams.
- EIV (Enterprise Income Verification) proficiency, ensuring all HUD and LIHTC files across senior communities remain audit‑ready.
- Experience with Yardi and RealPage, with the ability to support, train, and troubleshoot for site teams.
- TCS (Tax Credit Specialist) certification for management of LIHTC properties or ability to obtain.
- Excellent interpersonal skills with the ability to effectively communicate with a wide range of residents, staff, vendors, and stakeholders.
- Proficient in Microsoft Office Suite, with strong administrative and reporting capabilities.
- Proven ability to build strong relationships with team members, residents, service providers, and community partners—especially within senior populations.
- Demonstrated success in multi‑tasking, prioritizing, and meeting tight deadlines in a multi‑property environment.
- Proactive problem solver with the ability to identify issues in advance, investigate root causes, evaluate options, and drive team‑aligned solutions.
- Strong time‑management and prioritization skills; consistently meets deadlines and leverages opportunities to enhance operational performance.
- Continuously seeks new, productive, and innovative ways to make a positive impact across all assigned senior communities.

Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.

For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

https://fairstead.com/privacy-policy/

## About Fairstead ESC LLC

## Company Overview
- **One-liner**: Fairstead is a purpose-driven national real estate firm dedicated to building and managing sustainable, affordable communities across the United States.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: New York, New York, United States
- **Founded**: Not publicly available
- **Founders**: Jeffrey Goldberg (CEO)

## Core Business
- **Primary industry**: Real Estate – Affordable Housing, Property Management, Development, Acquisitions, Sustainability
- **Target customers**: B2B (investors, partners, government agencies) and B2C (residents of affordable housing communities)
- **Mission or purpose statement**: “Grounded in empathy and powered by innovation, Fairstead builds vibrant, thriving communities across the country.” [fairstead.com](https://fairstead.com/about/)

## Products & Services
- **Affordable Housing Communities**: Fairstead owns and manages more than 27,000 apartments across 28 states, providing high-quality, affordable rental housing. [linkedin.com](https://www.linkedin.com/company/fairstead)
- **Development & Construction**: In-house expertise in new construction, substantial rehabs, and seismic retrofits (e.g., $120M Samuel Madden Homes redevelopment). [fairstead.com](https://fairstead.com/)
- **Sustainability & Resiliency**: Projects include solar roofs, heat pumps, low-flow plumbing, and energy-efficient retrofits, achieving up to 30% energy cost savings. [fairstead.com](https://fairstead.com/about/)
- **ResiBridge**: In-house internet service providing affordable broadband to residents (active job postings for Network Deployment Technicians). [greenhouse.io](http://job-boards.greenhouse.io/fairsteadescllc)
- **Property Management & Resident Services**: Full-service management including compliance, leasing, maintenance, and community programs.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: $500 million equity commitment announced in 2026 to expand the nation’s affordable housing portfolio. [linkedin.com](https://www.linkedin.com/company/fairstead/jobs)
- **Notable Investors/Partners**: Freddie Mac (named 2025 & 2026 Impact Sponsor), NAHMA (ranked #15 on 2026 Affordable 100 List), Kentucky Housing Corporation, Miami Beach City Commission. [fairstead.com](https://fairstead.com/about/)
- **Growth Signals**: 10.6% year-over-year headcount growth (175 employees), 99 active job postings, 24,500+ LinkedIn followers (+7.2% YoY), and consistent industry awards (Top 50 Owner, Top 10 Companies Completing Substantial Rehabs). [linkedin.com](https://www.linkedin.com/company/fairstead/jobs)

## Competitive Advantages
- **Comprehensive Platform**: In-house capabilities across acquisitions, development, construction, asset management, and property management – rare in the affordable housing space.
- **Sustainability Leadership**: Proven track record of deep energy retrofits and green certifications (Energy Star Award, Gold Award in Excellence Green Initiative).
- **Scale & National Reach**: Over 27,000 units in 28 states with regional offices in New York, Colorado, Florida, and Washington, D.C.
- **Purpose-Driven Mission**: Strong emphasis on community impact, resident services, and responsible stewardship differentiates from purely profit-driven firms.

## Strategic Focus
- **Expansion of Affordable Housing**: Continued acquisition and development of affordable communities, backed by a new $500M equity commitment.
- **Sustainability & Decarbonization**: Retrofitting existing properties with green technologies to reduce carbon footprint and operating costs.
- **Technology Integration**: Deploying ResiBridge for affordable internet and investing in proptech to improve operations and resident experience.
- **Talent Growth**: Hiring across compliance, property management, development, finance, and technology to support national portfolio growth.

## Why Work Here
- **Purpose-Driven Culture**: Employees are motivated by a mission to create positive change in communities. The company states: “We believe an organization united in purpose makes a difference.” [fairstead.com](https://fairstead.com/careers/)
- **Growth Opportunities**: 99 open positions across multiple divisions (compliance, property management, development, finance, tech) with a 10.6% headcount growth rate. Internship programs also available.
- **Work Environment**: Mix of office (NY, Denver, Delray Beach, Bethesda, Fort Mill) and remote roles (e.g., Traveling Compliance Specialist). The company emphasizes a “people first” approach.
- **Notable Perks & Recognition**: CEO Jeffrey Goldberg named New York Entrepreneur Of The Year® (2022); company consistently ranked among top affordable housing owners and managers.
- **Diverse Career Paths**: Roles range from community management and maintenance to senior engineering, finance, and sustainability – suitable for both early-career and experienced professionals.

## Sources
1. [fairstead.com](https://fairstead.com/)
2. [fairstead.com/about](https://fairstead.com/about/)
3. [fairstead.com/careers](https://fairstead.com/careers/)
4. [greenhouse.io - Fairstead ESC LLC Jobs](http://job-boards.greenhouse.io/fairsteadescllc)
5. [linkedin.com/company/fairstead](https://www.linkedin.com/company/fairstead/jobs)

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