---
title: 'Senior Community Manager (II) at Action Property Management'
canonical: 'https://feeny.ai/job/senior-community-manager-ii-action-property-management-sacramento-93pke1zwymy5'
type: 'job'
last_seen: '2026-11-08'
---

# Senior Community Manager (II) at Action Property Management

- **Company:** Action Property Management
- **Location:** Sacramento, CA
- **Compensation:** $90k–$100k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-08
- **Apply:** https://jobs.lever.co/actionlife/c395cf83-50d3-4020-b964-788b54b322f1

## Job description

## Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Job Description The Community Manager II, Portfolio, plays a pivotal role in driving operational excellence within the specified region, spanning mutliple suburban or urban communities. They will be responsible for ensuring client retention, homeowner satisfaction, supporting sales growth initiatives, and providing management, mentorship, and oversight to designated associations/communities.

## Key Responsibilities

- Manage a portfolio of community associations while building strong relationships with board members as a representative of Action Property Management.
- Prepare, coordinate, and attend board and annual meetings, including drafting comprehensive Management and Directors’ Reports and accurate meeting minutes.
- Support long-term association needs such as planning, budgeting, maintenance strategy, and annual calendar development.
- Review monthly financial statements and provide insights to assist boards in making informed decisions.
- Coordinate closely with internal support teams and vendors to ensure quality service delivery and timely completion of delegated tasks.
- Monitor key performance indicators (KPIs) related to work orders, compliance, and contractor performance, providing regular updates to boards.
- Conduct periodic community inspections to identify maintenance needs, enforce non-compliance, and issue written communications to homeowners as needed.
- Ensure compliance with governing documents, civil codes, corporation codes, and association policies.
- Verify contractor credentials, manage continuation of contracted services, and escalate after-hours matters as part of the on-call process.
- Interface with board members, homeowners, and vendors to resolve issues promptly while helping residents love where they live.

## What You Need

- 3-5 years of HOA portfolio management experience.
- CMCA certification or the ability to obtain within your first 6 months of employment.
- Evening availability for Board meetings.
- Ability to travel to and from your property for in-person meetings when needed.
- Keen knowledge of budgets and the budgeting process.
- Strong knowledge of audits, reserve studies, bidding process, and Association governing documents.
- Strong verbal and written communication skills.
- Effective presentation skills.
- Exceptional time management skills and ability to work independently.
- Commitment to following up on all issues in a timely manner.

## How We Support You

- We provide you the tools and resources you need to work from home and in office including providing the appropriate equipment along with monthly auto allowance, and monthly reimbursements for your cell phone and internet.
- We believe in work-life balance and we achieve this by providing you expert support from all corporate departments including Community Care, Finance, Accounting, Escrow, IT, Human Resources and Legal Compliance.
- You'll receive on-going training and professional development opportunities.
- We offer competitive compensation package and a comprehensive benefits package.
- We offer a hybrid work from home module.

## Team Member Perks

- Award Winning Culture: Proud recipient of the 2025 Great Place to Work Certification
- Highly Rated Employer: Check out our Glassdoor reviews - [Glassdoor Reviews](https://tinyurl.com/actionglassdoor)
- Hybrid Work Model: Flexible schedule with a combination of in office days and wfh days per week.
- Collaborative Culture: Work in an environment that values teamwork, innovation, and mutual respect.
- Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching.
- Work-Life Balance: Enjoy unlimited PTO plus sick time, holiday pay, and your birthday holiday.
- Technology Investment: Work with the industry's leading tools and resources to ensure efficiency and empower team members to succeed.
- Commitment to Growth: Be a part of a company that prioritizes success and provides the support needed to thrive and achieve organizational goals.

## Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time and company observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

## About Action Property Management

## Company Overview
- **One-liner**: Action Property Management is the largest privately-owned homeowner association (HOA) management company in California, providing professional community management services to residential communities.
- **Entity Type**: Private (bootstrapped, no external funding rounds disclosed)
- **Headquarters**: Irvine, California, United States
- **Founded**: 1984
- **Founders**: Jan Lhotka

## Core Business
- **Primary industry**: Real Estate / Community Association Management (HOA management)
- **Target customers**: B2B – homeowner associations (HOAs), condominium boards, residential community developers, and luxury high-rise properties. Serves both large-scale master-planned communities and single-family home neighborhoods.
- **Mission statement**: "Help people love where they live."

## Products & Services
- **[HOA Management Services]**: Full-service management of community associations, including financial management, maintenance coordination, vendor oversight, compliance enforcement, and board support. Covers community types such as large-scale master-planned, high-rise, new development, condo/single-family homes, and hotel-residential.
- **[SnapHOA Platform]**: Proprietary in-house developed software providing a digital hub for residents, board members, and management teams. Includes communication tools, work order tracking, document storage, and financial transparency.
- **[360° Manager Support]**: Dedicated operational support for community managers, including training, legal resources, and technology tools to streamline daily tasks.
- **[Board Education]**: Workshops and resources to help HOA board members understand governance, financials, and legal compliance.

## Market Standing
- **Valuation**: Not publicly available (privately held)
- **Annual Revenue**: ~$38.9 million (LinkedIn estimate for 2025; may not reflect full company revenue)
- **Key Metric**: Manages over 300 communities with 1,000+ team members (company reports: 850+ employees on About page, 1,000+ on Careers page; LinkedIn reports 362 employees – conflicting data)
- **Notable Investors/Partners**: Privately owned by CEO Matthew Holbrook (acquired in 2014); no external investors listed.
- **Growth Signals**: 
  - Expanded into Dallas, Texas, adding a new market outside California.
  - Headcount growth of 8.1% year-over-year per LinkedIn (though baseline differs from company figures).
  - 9 office locations across California and Texas.
  - Certified as a Great Place to Work® for 2025-2026 (89% of employees say it’s a great place to work vs. 57% U.S. average).

## Competitive Advantages
- **Scale with local agility**: Largest privately-owned HOA manager in California, offering resources comparable to national firms while retaining local decision-making flexibility.
- **Proprietary technology**: SnapHOA platform developed in-house, providing a competitive edge in resident and board communication.
- **Ethical foundation**: Founded on ethics and professionalism in an industry historically plagued by unethical practices; this core value is maintained under current ownership.
- **Employee culture**: High employee satisfaction (3.9/5.0 on Glassdoor, 4.3★ rating; Great Place to Work certified). Strong focus on values, collaboration, and continuous improvement.

## Strategic Focus
- **Technology & AI**: Investing in AI solutions and infrastructure security to drive operational efficiencies and improve service delivery (led by CIO Brad).
- **Talent development**: Programs like LeadWell (six-month MBA-inspired leadership journey), Values Ambassador Classes, and bi-annual regional summits to build internal leadership.
- **Service expansion**: Growing geographic footprint (Dallas market entry) and diversifying community types served (luxury high-rise, new development, etc.).
- **Community impact**: Engaging in local charities and global humanitarian outreach through “Action Cares” initiatives.

## Why Work Here
- **Culture**: Emphasizes collaboration, trust, respect, innovation, and excellence. Values-driven environment with a mission to “help people love where they live.”
- **Work environment**: Hybrid/on-site roles across multiple California locations and Dallas, TX. Roles include community management, maintenance & engineering, hospitality, and college internships.
- **Benefits**: Medical (Aetna), dental & vision, 401(k) with company match, PTO & holidays, birthday holiday off, Employee Assistance Program, life insurance, FSA, long-term disability.
- **Career growth**: Four distinct career paths with advancement from day one; LeadWell program for emerging leaders; bi-annual summits for managers.
- **Recognition**: Certified Great Place to Work® (2025-2026); 89% employee approval rating.
- **Glassdoor rating**: 4.3★ (315 reviews) with strong scores for work-life balance (4.0) and culture (3.9).

## Sources
1. [actionlife.com – About Us](https://www.actionlife.com/about-us)
2. [actionlife.com – Join the Team](https://www.actionlife.com/join-the-team)
3. [linkedin.com – Action Property Management](https://linkedin.com/company/action-property-management)
4. [actionlife.com – Great Place to Work News](https://www.actionlife.com/news/great-place-to-work)
5. [jobs.lever.co – Action Property Management Careers](https://jobs.lever.co/actionlife)

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