---
title: 'Senior Consultant - Azure at TTEC Digital'
canonical: 'https://feeny.ai/job/senior-consultant-azure-ttec-digital-hyderabad-grya9gqdqk85'
type: 'job'
last_seen: '2026-09-10'
---

# Senior Consultant - Azure at TTEC Digital

- **Company:** TTEC Digital
- **Location:** Hyderabad, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-04-24
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/ttecdigital/0a14bebf-8d81-4d1f-ac3c-8587d721c0d0

## Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

JD Senior Consultant: Azure + .Net Position Purpose Lead the design, delivery, and consulting of Azure-based solutions while acting as a trusted advisor to clients. Drive business growth through technical leadership, client engagement, and successful project execution, ensuring scalable, reliable, and high-quality solutions aligned with business goals.

## Key Responsibilities

Client Engagement Support business development by contributing to proposals, presentations, and solution design discussions Act as a trusted advisor to stakeholders, simplifying complex technical concepts for decision-making Provide proactive guidance on architecture, design, and technical trade-offs Deliver impactful, audience-tailored presentations and communications Build strong client relationships and handle challenges constructively Project Delivery Lead requirements gathering, solution design, and scoping for medium-scale projects Break down requirements into tasks and provide accurate effort estimates Delegate and manage technical tasks across teams (including offshore teams) Identify risks, propose mitigations, and communicate effectively with stakeholders Ensure successful and repeatable delivery of projects Monitor team progress, remove blockers, and ensure alignment with delivery goals

## Team & Collaboration

Mentor team members and contribute to knowledge sharing initiatives Act as a thought leader in key technical areas Collaborate with cross-functional teams and leadership Foster a positive, productive, and inclusive team environment Consulting Operations Maintain high utilization and proactively seek new opportunities Ensure timely submission of timesheets and forecasting activities

Technical Expertise Design and define standards for low- to medium-complexity solutions Expertise in Azure-based architectures including compute, data, and integrations Strong understanding of Agile methodologies and adaptable delivery approaches Experience leading consulting engagements across multiple technical domains Knowledge of performance, scalability, reliability, and observability practices Proficiency in identity and access management (application-centric)

Competency Strong communication (written, verbal, visual) and presentation skills Leadership and stakeholder management capabilities Problem-solving mindset with proactive ownership Ability to influence, challenge, and guide decisions professionally Adaptability to different client environments and cultures High integrity, accountability, and results orientation Self-motivated, resourceful, and continuous learner

Technology Stack Cloud & Azure Services: Azure Compute (PaaS, Containers), Messaging & Events, AI & Search Backend: .NET Core, C# Additional Languages (Nice-to-have): Python, Node.js Frontend: Angular, React, Blazor Data: Relational & NoSQL databases, Entity Framework, Dapper DevOps: CI/CD pipelines, Infrastructure as Code (IaC) Tools: Visual Studio, Git, GitHub/Azure DevOps Practices: Design patterns, API design & management, automated testing Methodologies: Agile (Scrum/Kanban)

Education, Experience and Certification 5+ years of experience leading consulting projects 3+ years of Agile delivery experience Proven experience across multiple Azure domains (e.g., compute, APIs, DevOps, data, AI) Strong background in software engineering and solution architecture Microsoft Azure certifications (preferred 4+), including: AZ-204 AZ-400 AZ-102 (recommended) Commitment to continuous learning and staying updated with industry trends

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

## About TTEC Digital

## Company Overview
- **One-liner**: TTEC Digital is the largest pure-play Customer Experience (CX) technology partner globally, delivering data, AI, observability, security, and contact center solutions for enterprise clients.
- **Entity Type**: Public (subsidiary of TTEC Holdings, NASDAQ: TTEC)
- **Headquarters**: Austin, Texas, United States (with offices in Greenwood Village, Colorado, and global locations)
- **Founded**: 1982 (as part of TTEC; TTEC Digital operates as a dedicated digital business unit)
- **Founders**: Not publicly disclosed for TTEC Digital specifically; TTEC Holdings was founded by Kenneth Tuchman

## Core Business
- **Primary industry**: IT Services and IT Consulting, specifically Customer Experience (CX) technology and digital transformation
- **Target customers**: Enterprise B2B clients (1,000+ clients across North America, Europe, and Asia Pacific), including global brands and public service organizations
- **Mission or purpose statement**: "To help the world’s most respected organizations create connected, valuable, lasting relationships." (Guided by values of purpose, humanity, and connection)

## Products & Services
- **CX Strategy & Consulting**: End-to-end CX design, orchestration, and transformation consulting, including customer journey mapping and experience architecture.
- **Contact Center Technology Implementation**: Certified at the highest tier across major platforms (Amazon Connect, Google Gemini Enterprise, NICE CXone, Genesys Cloud, Five9), covering implementation, integration, and optimization.
- **AI & Agentic AI Solutions**: Design and deployment of AI-driven contact center solutions, including agentic AI architectures, conversational AI, and Google Gemini Enterprise CX.
- **Data, Analytics & Insights**: Data engineering, analytics, and insights services to drive customer behavior understanding and business outcomes.
- **Observability & Security**: Cloud-native observability, security, and monitoring solutions for CX environments.
- **Managed Services**: Ongoing operations, maintenance, and support for CX technology stacks, with outcome-based delivery rather than hours billed.
- **Proprietary Software & Forward-Deployed Engineers**: Custom-built software and embedded engineering resources for tailored client solutions.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (TTEC Digital is a subsidiary; TTEC Holdings' market cap is separate and not provided in sources)
- **Key Metric**: Annual Revenue not publicly disclosed for TTEC Digital; parent TTEC Holdings reports consolidated revenue. Total funding is not applicable (public parent).
- **Notable Investors/Partners**: Certified partner of Amazon Web Services (AWS), Google Cloud (Gemini), NICE, Genesys, Five9, and other leading CX platforms. Clients include global brands across North America, Europe, and Asia Pacific.
- **Growth Signals**: 
  - Headcount growth: +12.1% YoY (+214 employees) per LinkedIn; official site claims 2,000 technologists (conflicting reports — see Sources)
  - Active job postings up +82.4% year-over-year (62 open positions as of data date)
  - 2026 Great Place to Work Certification (USA); 2025 Gold, Silver & Bronze Stevie Awards; 2024 Fortune's America's Most Innovative Companies

## Competitive Advantages
- **Largest pure-play CX technology partner** globally, with a deep foundation in data, AI, and observability/security
- **2,000+ technologists** and certified at the highest tier across every major CX technology platform (data, analytics, contact center, CRM, cloud, frontier AI)
- **Single accountable partner** model — from first architecture decision through deployment and ongoing operations
- **Outcome-based delivery** (measured on outcomes, not hours billed) with a "global firm + strategic partner" agility
- **Global footprint** with offices across North America, Europe, Asia Pacific, and delivery centers in India and Philippines, offering support in dozens of languages

## Strategic Focus
- **AI-driven transformation**: Scaling agentic AI and generative AI solutions across enterprise CX (e.g., Google Gemini Enterprise, Amazon Connect agentic AI)
- **Cloud-native modernization**: Deepening AWS, Azure, and Google Cloud expertise for contact center and CX infrastructure
- **Data & analytics expansion**: Growing analytics and insights capabilities to drive measurable business outcomes
- **Talent acquisition**: Aggressively hiring across senior consulting, architecture, and engineering roles (62 active postings, +82.4% YoY job posting growth)

## Why Work Here
- **Great Place to Work certified** (2026, 2025, 2024) — recognized for team quality and culture
- **Remote-friendly**: Many roles are remote (e.g., "Remote — Full-Time Austin, TX"), with a fully remote U.S.-based team; some on-site roles in Hyderabad, India
- **Global stage**: Work with world-renowned brands and essential public service organizations on high-stakes AI and cloud projects
- **Engineering culture**: "Ditch the script and build tailor-made systems" — emphasis on innovation, custom builds, and forward-deployed engineering
- **Employee ratings** (LinkedIn): 3.8/5 overall; Work-Life Balance 4.1, Compensation 3.6, Culture 3.6, Career 3.5
- **Growth opportunities**: Strong headcount growth (+12.1% YoY) and expanding AI practice areas
- **Diverse, global team**: Workforce distributed across 20+ countries, with strong talent pipelines from Cognizant, Avtex, HCLTech, and Accenture

## Sources
1. [ttecdigital.com](https://www.ttecdigital.com/about)
2. [ttecdigital.com](https://www.ttecdigital.com/careers)
3. [jobs.lever.co](https://jobs.lever.co/ttecdigital)
4. [linkedin.com](https://linkedin.com/company/ttec-digital)
5. [ttecdigital.com](https://www.ttecdigital.com/locations/united-states)

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- [Amazon Connect, Principal Consultant](https://feeny.ai/job/amazon-connect-principal-consultant-ttec-digital-london-vybd8cwncaqk) — London, United Kingdom
- [NICE CXone Technical Project Manager](https://feeny.ai/job/nice-cxone-technical-project-manager-ttec-digital-manila-frxeqwhbmdbc) — Manila, Philippines
- [Principal Client Advisory](https://feeny.ai/job/principal-client-advisory-ttec-digital-manila-gazy50hghtkw) — Manila, Philippines
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