---
title: 'Senior Content Designer at Moniepoint'
canonical: 'https://feeny.ai/job/senior-content-designer-moniepoint-nairobi-2qc1f1gex1cn'
type: 'job'
last_seen: '2026-10-17'
---

# Senior Content Designer at Moniepoint

- **Company:** Moniepoint
- **Location:** Nairobi, Kenya
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-17
- **Apply:** https://job-boards.eu.greenhouse.io/moniepoint/jobs/5006759101

## Job description

About Us:

Moniepoint Group is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed. At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway, etc. We leverage artificial intelligence and data to make our decisions, but also have the technology and data-driven best practices used to support our businesses.

About this role:

As a Senior Content Designer, you take ownership of the quality and strategic direction of content across your squad or product area. You bring expert content design judgment, deep user insight, and a collaborative mindset to shape product experiences that are clear, inclusive, and emotionally engaging. You support junior content designers, influence cross-team content strategy, and play a vital role in driving alignment across product, design, and engineering. You display an exceptional grasp of design thinking and content design expertise and are comfortable delivering well-thought out ideas to senior stakeholders and driving content design strategy each day.

## What you’ll do

- You are responsible for end-to-end content design strategy and execution on a project, from discovery through delivery, launch, and ongoing iteration.
- Partnering closely with product managers, product designers, and engineers to embed content strategy in product discovery and delivery, shaping scope, trade-offs, and sequencing.
- Define for exceptional, accessible, and inclusive content that builds trust, clarity, and meaningful user engagement.
- Comfortable wireframing and prototyping and delivering your work in Figma, with clear rationale, adhering to a design systems and content design principles.
- Define content design strategy that aligns with business objectives and technical feasibility, ensuring content is not just clear but emotionally intelligent and on brand.
- Craft high-quality content for complex product flows, interface text, microcopy, error messaging, help content, and documentation, setting the bar for tone, clarity, and consistency.
- Take a strong role in qualitative and quantitative research methods (user interviews, usability tests, A/B experiments, content audits, analytics) using insight as a core design input.
- Collaborate deeply, proactively shaping product direction, surfacing trade-offs, and influencing delivery approaches.
- Drive the evolution of content design style guides, working closely with brand, marketing, and communications teams.
- Design thoughtful content that enhances usability, emotional impact, and user satisfaction.
- Balance speed and rigour with strong judgment on when to ship versus polish, especially on complex or fast-moving environments.
- Support junior content designers on the team and supports in terms of stakeholder management.
- Lead alignment and collaboration across teams and stakeholders, clearly communicating content design rationale and facilitating strategic working sessions.
- Set a high standard for product teams, fostering a culture of sound content design practices, constructive feedback, and shared accountability.
- You are able to justify content design decisions to senior stakeholders with clear rationale and delivers work in a standardised format that you help to evolve. You are able to deliver multiple variations, informed by insights and can confidently explain the pros and cons of particular solutions.

## What you need to succeed

- 5+ years of experience working as a content designer.
- You are incredibly comfortable with the design aspect of content design – understanding this role is deeper than 'just words'.
- Strong stakeholder management skills are a must for this role.
- You must be able to work in a fast-changing environment where processes are still being defined.
- Exceptional knowledge of content design principles and end-to-end product thinking.
- Experience with A/B testing, UX metrics, and data interpretation and the ability to drive your own research initiatives.
- Exceptional product intuition - understanding user needs, business constraints, and technical feasibility.
- Good knowledge of Figma - how to collaborate, create prototypes, and work to produce agile solutions quickly, with little to no help.
- Experience using AI a plus. Great if you’ve built workflows/tools using AI.
- Excellent knowledge of working in cross-functional teams. Able to advocate for content design across various company areas and embed content design early in product planning.
- Actively contributes to a content design system, creating reusable patterns and components
- Experience in fintech or SaaS environments is a strong advantage.
- Strong communication skills - able to explain the “why” behind your decisions
- Strong stakeholder management is a must for this role

Recruitment Process

- Application & portfolio review - we’re looking for exceptional content design case studies, showing examples of end-to-end product thinking, driven by research and illustrating impact.
- Recruiter conversation - light intro on your background, team experience, and motivations.
- Leadership interview - deep dive into your skills and expertise with the lead content designer.
- Content design task and portfolio presentation - a short task to assess how you approach content design and you’ll present a case study from your portfolio

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

## About Moniepoint

## Company Overview
- **One-liner**: Moniepoint provides an all-in-one payments, banking, credit, and business management platform for businesses and their customers in emerging markets, primarily Nigeria and Africa.
- **Entity Type**: Private (backed by major global venture capital funds)
- **Headquarters**: London, UK (with offices in Lagos, Nairobi, and the US)
- **Founded**: 2015
- **Founders**: Not publicly listed on the main site; the company is the parent of TeamApt Ltd and Moniepoint MFB

## Core Business
- **Primary industry/industries**: Fintech, Financial Services, Payments, Banking, Credit
- **Target customers**: B2B (primarily Micro, Small, and Medium Enterprises (MSMEs) and their employees and customers), B2C (individuals)
- **Mission or purpose statement**: "Financial happiness for every African, everywhere"

## Products & Services
- **Payments**: Digital payment acceptance infrastructure and distribution networks that democratise payment acceptance, including POS terminals. Moniepoint is Nigeria’s largest offline merchant acquirer, powering most of the country's POS transactions.
- **Credit**: Loans to business owners based on transaction history (not collateral) to help finance inventory and expand businesses.
- **Banking**: Business and personal banking solutions enabling instant transactions, bill payments, and financial management.
- **Business Management**: Operational tools like expense cards, accounting, and book-keeping solutions for businesses.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total Funding - The company has raised significant capital from top-tier investors. It processes over $17 billion in Total Payment Volume (TPV) monthly and supports over 10 million customers (business and individual accounts) and 4 million active merchants.
- **Notable Investors/Partners**: QED, British International Investment (BII), FMO, LeapFrog Investments, and other leading global venture capital funds.
- **Growth Signals**: Named "Africa's fastest growing financial institution" (2023-2025). Processes $12-17 billion monthly through digital payment channels. Serves 60 million unique cards on its POS terminals each quarter. Has a network of 40,000 field agents.

## Competitive Advantages
- **Integrated "Operating System"**: Moniepoint has built a fully integrated, end-to-end platform tailored specifically to Nigeria’s informal and cash-reliant economy. This is a massive moat.
- **Hybrid Model**: A unique combination of advanced technology, a nationwide agent network (40,000 field agents), and widespread POS terminal deployment that enables financial access even in rural areas.
- **Data-Driven Credit**: Offers loans based on transaction history rather than collateral, unlocking credit for the underserved. Roughly a third of its MSME customers are receiving loans for the first time.
- **Market Dominance**: As Nigeria's largest merchant acquirer, it has a deep, defensible network effect.

## Strategic Focus
- **Deepening Financial Inclusion**: Continuing to expand access to payments, credit, and banking for underbanked populations and MSMEs across Africa.
- **Scaling the Platform**: Growing the number of merchants, agents, and individual customers on its all-in-one platform.
- **Product Expansion**: Adding more business management and operational tools to become the "operating system" for African businesses.

## Why Work Here
- **Culture**: Described as a "dream team" culture with values of **Technical Depth, Empathy, Integrity, Grit, No Ego, and Candour**. The company emphasizes a flat organizational structure where "every voice matters" and "everyone is an extension of our team."
- **Work Model**: Moniepoint Inc. is a fully remote tech company with a diverse workforce worldwide. (Note: Some roles may be location-specific, e.g., Lagos or Nairobi).
- **Perks & Benefits**: Competitive salary, health insurance, pension, paid leave days, mental health & crisis support, team building activities, and "Dope Merch!" The work is described as a "portfolio of projects that matter."
- **Interview Process**: A multi-stage process including a Preliminary Phone Screen, a Technical Assessment/Case Study, a Panel Interview, and an Executive/Final Interview.

## Sources
1. [Moniepoint.com](https://www.moniepoint.com/)
2. [Moniepoint Careers Page](https://job-boards.eu.greenhouse.io/moniepoint)
3. [Moniepoint Culture Page](https://www.moniepoint.com/culture)
4. [LeapFrog Investments - Moniepoint](https://leapfroginvest.com/company/moniepoint/)

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