---
title: 'Senior Contracts Administrator at ZoomInfo Technologies LLC'
canonical: 'https://feeny.ai/job/senior-contracts-administrator-zoominfo-technologies-llc-london-jv13wb5evn3n'
type: 'job'
last_seen: '2026-10-27'
---

# Senior Contracts Administrator at ZoomInfo Technologies LLC

- **Company:** ZoomInfo Technologies LLC
- **Location:** London, United Kingdom
- **Posted:** 2026-10-26
- **Last confirmed live:** 2026-10-27
- **Apply:** https://www.zoominfo.com/careers?gh_jid=8903575002

## Job description

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen fast.

We are seeking a detail-oriented and analytical Contracts Administrator to join our dynamic team. This role is responsible for managing the complete contract lifecycle from quote to cash, ensuring compliance, and driving process improvements. The ideal candidate will serve as a key liaison between sales, legal, and finance teams while maintaining high standards of accuracy and efficiency in contract management.

What You'll Do:

Queue Management & Operations

- Manage and prioritize Approvals, Closing, and Help Chat queues
- Provide backup support for Trials, Cases, and Auto Renewals queues as needed
- Own assigned escalations and ensure timely resolution
- Support JIRA ticket management in collaboration with Business Technology team

Contract Management & Processing

- Execute quote-to-cash (Q2C) processes and ensure accurate data entry into Salesforce (SFDC)
- Review and approve quotes for accuracy and compliance with company policies
- Assess signed DocuSign documents for opportunity closure and provisioning requirements
- Build and customize quotes & contracts based on sales team specifications
- Address sales representatives' contract and provisioning concerns with strategic recommendations

Compliance & Risk Management

- Monitor compliance with company policies and industry regulations
- Identify and assess contract-related risks
- Ensure all contract terms align with legal and business requirements

Stakeholder Collaboration & Support

- Collaborate effectively with Contracts team members, Sales, Legal, and Finance departments
- Analyze and resolve internal stakeholder requests independently and professionally
- Provide expert guidance on contract management best practices
- Support team audits and compliance initiatives

Process Improvement & Analytics

- Identify opportunities for process improvement and provide actionable insights
- Build, own, and maintain Salesforce reports with custom conditions
- Generate analytical reports to support business decision-making
- Contribute to developing and implementing contract management best practices
- Ensure effective resource utilization and flag system errors/bugs through ServiceNow

Training & Knowledge Management

- Train new hires and facilitate knowledge transfer within the team
- Create and maintain training documentation and materials for internal use
- Provide ongoing training and guidance on contract management best practices
- Support ad hoc projects as assigned

What You Bring:

- 5+ years of experience in contract administration, sales operations, or related role
- Proficiency in Salesforce (SFDC) with report building capabilities
- Experience with DocuSign and contract management systems
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Detail-oriented with strong organizational abilities
- Ability to work independently and manage multiple priorities
- Proficiency in Microsoft Office Suite

## Preferred Qualifications

- Bachelor's degree in Business Administration or related field
- Experience with JIRA and ServiceNow ticketing systems
- Previous experience in training and documentation development
- Familiarity with quote-to-cash (Q2C) or Deal Desk related processes
- Experience in process improvement initiatives

About us:

ZoomInfo (NASDAQ: GTM), the all-in-one AI GTM platform, enables sales, marketing, and customer success teams to execute their go-to-market strategy with confidence. Powered by the industry's most comprehensive B2B data, including more than 100 million companies, 500 million contacts, and billions of signals, ZoomInfo delivers the intelligence, automation, and integrations that modern revenue teams need to identify, engage, and convert their best buyers.

ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant [Privacy Notice](https://drive.google.com/file/d/1yiG-k0YX_sW10PiJk_xliDc3W-veJCrK/view?usp=drive_link) for more details on how we handle your personal information.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available [here](https://www.zoominfo.com/legal/nyc-local-law-144-notice).

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

## About ZoomInfo Technologies LLC

## Company Overview
- **One-liner**: ZoomInfo is a go-to-market (GTM) intelligence platform that provides B2B data, buying intent signals, and AI-powered automation to help sales, marketing, and recruiting teams find, engage, and win customers.
- **Entity Type**: Public (Nasdaq: GTM)
- **Headquarters**: Vancouver, Washington, USA
- **Founded**: 2007
- **Founders**: Henry Schuck (also CEO and Chairman)

## Core Business
- **Primary industry/industries**: B2B Go-to-Market (GTM) Intelligence, Sales & Marketing Technology, Data as a Service
- **Target customers**: B2B companies of all sizes (SMB to Enterprise), specifically sales, marketing, recruiting, and revenue operations teams.
- **Mission or purpose statement**: “To remove guesswork from go-to-market execution” and “unlock the growth potential of professionals and businesses with better data.” [zoominfo.com](https://www.zoominfo.com/about)

## Products & Services
- **ZoomInfo Platform**: The core GTM Intelligence Platform that combines company and contact-level data with real-time buying signals and automation tools.
- **ZoomInfo Copilot**: An AI-powered assistant that delivers insights, AI-guided recommendations, and automated actions to help sales teams focus on top accounts and win deals faster.
- **GTM Studio**: A newer offering that applies generative AI and machine learning to every stage of the customer journey, enabling personalized outreach at scale.
- **Data-as-a-Service**: Access to a vast database of verified B2B contacts, firmographic, technographic, and intent data, updated via proprietary technology, machine learning, and a contributory network.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates; check current data on a financial site (e.g., Yahoo Finance). The company went public in 2020 in what was described as the largest software IPO in a decade.
- **Key Metric**: Trusted by **35,000+** customers globally. Employs **over 3,000** people. [zoominfo.com](https://www.zoominfo.com/)
- **Notable Investors/Partners**: The company was originally founded as DiscoverOrg and acquired ZoomInfo in 2019, later taking the ZoomInfo name. It is publicly traded with a broad institutional investor base.
- **Growth Signals**: Continued investment in AI (Copilot, GTM Studio), global expansion (offices in US, Israel, UK, Canada, India, Australia), and a large and growing customer base.

## Competitive Advantages
- **Data Depth & Accuracy**: Claims to have “unmatched depth of data” with millions of verified contacts and companies tracked globally, sourced from proprietary technology, machine learning, public sources, and a contributory network.
- **Unified Platform**: Unlike many point-solution AI tools, ZoomInfo offers a single integrated platform combining data, intent signals, and automation, which reduces the need for a fragmented tech stack.
- **Market Leadership**: The company is a dominant player in the B2B data and GTM intelligence space, trusted by a massive number of businesses.

## Strategic Focus
- **AI-First Innovation**: Deep investment in AI and machine learning to power its Copilot and GTM Studio products, aiming to automate workflows and provide predictive insights.
- **Platform Consolidation**: Continuing to build out an all-in-one GTM platform that increases operational efficiency and reduces the number of tools a revenue team needs.
- **Global Expansion**: Growing its international footprint with offices and a distributed workforce to tap into global talent and markets.

## Why Work Here
- **Culture & Values**: The company emphasizes a high-energy, fast-paced, and impact-driven culture. Core values include being **Entrepreneurial**, **Relentless**, a **Team**, **Innovators**, and **Experts**. The motto is “Get to Impact, Fast.” [zoominfo.com](https://www.zoominfo.com/careers)
- **Hybrid/Remote Policy**: ZoomInfo offers a **flexible hybrid remote working model** to promote equity, employee wellness, and work-life balance. [zoominfo.com](https://www.zoominfo.com/careers/working-at-zoominfo)
- **Compensation & Benefits**: Offers a “highly competitive total rewards program” including:
    - **Equity**: Competitive equity awards for select roles upon hire and during annual programs.
    - **Time Off**: Paid Time Off, Parental Leave, and FMLA/State Leave.
    - **Family Planning**: Partnership with Carrot for fertility healthcare and family-forming benefits.
    - **Learning**: Numerous self-paced, interactive live and online learning opportunities. [zoominfo.com](https://www.zoominfo.com/careers)
- **Engineering Culture**: Described as a place where employees build, shape, and “unleash the power of data.” Engineers are empowered to take ownership from day one and work with AI-powered tools and real-time data insights. [zoominfo.com](https://www.zoominfo.com/careers/working-at-zoominfo)

## Sources
1. [ZoomInfo About Us Page](https://www.zoominfo.com/about)
2. [ZoomInfo Careers Page](https://www.zoominfo.com/careers)
3. [ZoomInfo Working at ZoomInfo Page](https://www.zoominfo.com/careers/working-at-zoominfo)
4. [ZoomInfo Homepage](https://www.zoominfo.com/)
5. [ZoomInfo LinkedIn Page](https://www.linkedin.com/company/zoominfo)

## Other roles at ZoomInfo Technologies LLC

- [Account Manager I](https://feeny.ai/job/account-manager-i-zoominfo-technologies-llc-london-zwz55j28tdjh) — London, United Kingdom
- [GTM Solutions Consultant III](https://feeny.ai/job/gtm-solutions-consultant-iii-zoominfo-technologies-llc-chennai-tamil-nadu-5ybfwyhhnez3) — Chennai Tamil Nadu, India
- [Director, Corporate Tax](https://feeny.ai/job/director-corporate-tax-zoominfo-technologies-llc-united-states-b7rc9r6c88h9) — United States
- [Manager, GTM Engineering (Professional Services)](https://feeny.ai/job/manager-gtm-engineering-professional-services-zoominfo-technologies-llc-waltham-rrqyqrqwqybg) — Waltham, MA
- [Manager, Software Engineering](https://feeny.ai/job/manager-software-engineering-zoominfo-technologies-llc-chennai-tamil-nadu-t3dh9semkf2g) — Chennai Tamil Nadu, India
- [Program Manager, GTM Programs](https://feeny.ai/job/program-manager-gtm-programs-zoominfo-technologies-llc-bethesda-7v34jx8219bv) — Bethesda, MD / Vancouver, WA / Waltham, MA
- [Senior Software Engineer, Mobile Engineer](https://feeny.ai/job/senior-software-engineer-mobile-engineer-zoominfo-technologies-llc-bethesda-6wp98mss7h9n) — Bethesda, MD
- [Sales Development Representative II](https://feeny.ai/job/sales-development-representative-ii-zoominfo-technologies-llc-bethesda-8s03headpkpc) — Bethesda, MD / Vancouver, WA / Waltham, MA
- [SMB New Business Account Executive](https://feeny.ai/job/smb-new-business-account-executive-zoominfo-technologies-llc-london-g7fmcr0jgw2t) — London, United Kingdom
- [Research Specialist II](https://feeny.ai/job/research-specialist-ii-zoominfo-technologies-llc-bengaluru-30w0k3c54s88) — Bengaluru, India