---
title: 'Senior Creative Operations and Production Manager at Triple Whale'
canonical: 'https://feeny.ai/job/senior-creative-operations-and-production-manager-triple-whale-united-states-v6kv900xqva2'
type: 'job'
last_seen: '2026-11-12'
---

# Senior Creative Operations and Production Manager at Triple Whale

- **Company:** Triple Whale
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-12
- **Apply:** https://job-boards.greenhouse.io/triplewhale/jobs/5475490008

## Job description

What Do We Do?

Triple Whale is the AI operating system built for modern commmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it hurts your bottom line.

We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the only AI harness in commerce — Moby — letting you tap any LLM you want, grounded in the full context of your business. Moby doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter.

The result: more than 65,000 brands like Kitsch, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible.

## What You're Applying for

We're looking for a Senior Creative Operations & Production Manager to lead the systems, workflows and production processes behind Triple Whale's in-house creative team. You'll oversee the creative lifecycle from intake and briefing through final delivery, supporting Brand, Performance, Content and Product Marketing.

Partnering closely with the Creative Director and marketing leadership, you'll streamline operations, improve cross-functional collaboration and ensure high-quality creative work is delivered on time.

## What You’ll Do

- Own end-to-end creative production across campaigns, video, web and brand initiatives, ensuring quality and timely delivery.
- Lead creative intake and briefing, establishing clear project requirements, timelines and expectations.
- Manage project priorities, team capacity and resources across multiple marketing functions.
- Partner with senior stakeholders to align priorities, navigate trade-offs and proactively resolve production challenges.
- Oversee creative reviews and quality assurance, consolidating feedback and maintaining high standards.
- Own and optimize Asana workflows, templates, reporting and project management processes.
- Leverage AI and automation to streamline workflows, reduce manual work and improve efficiency.
- Manage external freelancers and agency partners as needed.

## What You’ll Bring

- 7+ years of experience in creative operations, integrated production or creative program management, including 5+ years in SaaS, technology or AI.
- Proven experience leading high-volume creative production across multiple marketing functions in a fast-paced environment.
- Advanced Asana expertise, including workflow automation, templates, portfolios and capacity planning.
- Hands-on experience implementing AI and automation tools to improve operational efficiency.
- Strong creative judgment across design, video and web, with exceptional attention to detail.
- Excellent project management, communication and stakeholder management skills, with the ability to influence senior leadership.
- A proactive, solutions-oriented mindset with a track record of improving processes and driving operational excellence.
- Bonus points for experience in performance marketing, ecommerce or martech, and familiarity with Figma, Frame.io or similar tools.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred?  Got here thanks to a friend? Splash some gratitude their way!  They'll need to submit your application through our referral system to make it official.

#LI-Remote

## About Triple Whale

## Company Overview
- **One-liner**: Triple Whale is an AI operating system for modern ecommerce that centralizes fragmented data, provides unified measurement, and activates insights to drive profitable growth.
- **Entity Type**: Private (Series B)
- **Headquarters**: Columbus, Ohio, USA (with hubs in New York, New York; Raleigh, North Carolina; and Jerusalem, Israel)
- **Founded**: 2021
- **Founders**: Maxx Blank, AJ Orbach, and Ivan Chernykh

## Core Business
- **Primary industry/industries**: Ecommerce analytics, marketing measurement, AI-powered business intelligence
- **Target customers**: B2B — ecommerce and retail brands ranging from SMB to Mid-Market to Enterprise (60,000+ brands, including Shopify merchants)
- **Mission or purpose statement**: Democratize advanced technologies so that everyone — not just large companies or the lucky few — has access to the intelligence needed to build a successful business.

## Products & Services
- **Triple Whale Data Platform**: An integrated data layer that connects marketing, sales, and operations channels in minutes without data mapping or a separate data warehouse. Processes 9B+ events per day and tracks $65B+ in annual revenue and $7B+ in annual ad spend.
- **Moby 2 (AI Teammate)**: An AI operator built specifically for ecommerce that sits on top of every model and signal, grounded in real-time business context and unified measurement. Can scale ads, optimize conversion rates, and take action.
- **Sonar (Activation Layer)**: A pixel-based tool that captures every signal across all channels and sends them back into advertising platforms to improve targeting and increase revenue.
- **Dashboards & Visualizations**: Purpose-built reports and visualizations for ecommerce, transforming raw data into clarity.
- **Multi-Touch Attribution**: Full-funnel attribution powered by the Triple Pixel across seven flexible models.
- **MMM & Incrementality**: Marketing mix modeling and incrementality testing for enterprise-grade measurement.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (raised $52.7M+ total funding)
- **Key Metric**: Total Funding — $27.7M raised in Series A (2023, following 1,400% YoY growth) and $25M raised in Series B (2024)
- **Notable Investors/Partners**: Backed by Shopify and other leading investors; 60+ integrations across ecommerce and retail; SOC 2 Type II, GDPR & CCPA compliant
- **Growth Signals**: Trusted by 60,000+ brands; 55% adoption rate (nearly 4x the nearest competitor); 9B+ events processed per day; $65B+ annual revenue tracked; 80+ countries supported; expanded from marketing measurement into a full intelligence platform with AI agents, enterprise tools, and data activation

## Competitive Advantages
- **Ecommerce-native AI**: Unlike generic AI tools, Moby 2 has complete business context and measurement validation, making it actionable for ecommerce operators.
- **Unified data platform**: Seamlessly connects every channel without data mapping or a separate data warehouse, reducing complexity.
- **Highest adoption rate**: 55% adoption across SMB, Mid-Market, and Enterprise — nearly 4x the nearest competitor.
- **End-to-end intelligence**: From measurement (attribution, MMM, incrementality) to activation (Sonar, Moby AI agents) in a single platform.
- **Enterprise-grade by default**: SOC 2 Type II, GDPR & CCPA compliant out of the box.

## Strategic Focus
- Continuing to expand AI capabilities (Moby 2, always-on AI agents)
- Deepening enterprise tools and professional services
- Growing internationally (hiring in APAC, EMEA)
- Moving beyond marketing measurement into a full operating system for ecommerce
- Democratizing Fortune 500-level intelligence for brands of all sizes

## Why Work Here
- **Remote-friendly culture**: "We are a remote-friendly company with offices located throughout the world." Employees can work from hubs in Columbus, New York, Raleigh, or Jerusalem, or fully remote.
- **Strong values**: Speed, Operate with Trust, Be a Mensch (act with honor, integrity, and empathy), Customer Obsessed, Candor, Curiosity.
- **Competitive compensation**: Competitive salary, benefits, equity, and a 3% 401K match.
- **Generous benefits**: Medical, dental, and vision coverage (generous employee-level coverage for dental and vision); family-focused parental and maternal leave; generous PTO, sick leave, and holidays off.
- **Growth trajectory**: Fast-growing company (1,400% YoY growth) with top-tier investors and a clear mission to democratize advanced technology.
- **Engineering culture**: Work with fun, hardworking, and nice people who are passionate about what they're doing; opportunity to swim in a "vast sea of opportunities" and build at scale.

## Sources
1. [triplewhale.com](https://www.triplewhale.com/)
2. [triplewhale.com/careers](https://www.triplewhale.com/careers)
3. [triplewhale.com/about](https://www.triplewhale.com/about)
4. [job-boards.greenhouse.io/triplewhale](https://job-boards.greenhouse.io/triplewhale)

## Other roles at Triple Whale

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- [Customer Success Manager, EMEA (French-speaking)](https://feeny.ai/job/customer-success-manager-emea-french-speaking-triple-whale-london-831wrkjfsny1) — London, United Kingdom
- [Customer Success Manager, Growth, EMEA](https://feeny.ai/job/customer-success-manager-growth-emea-triple-whale-united-kingdom-ntdx8sztmekv) — United Kingdom
- [Solutions Architect,  APAC](https://feeny.ai/job/solutions-architect-apac-triple-whale-sydney-rc1gppcvs4gb) — Sydney, Australia
- [Senior Product Marketing Manager, AI](https://feeny.ai/job/senior-product-marketing-manager-ai-triple-whale-united-states-bqmen4cf3fwq) — United States
- [Product Marketing Manager, Launches & Core Platform](https://feeny.ai/job/product-marketing-manager-launches-core-platform-triple-whale-united-states-tpm93dqd52eq) — United States
- [Director of Integrated Marketing](https://feeny.ai/job/director-of-integrated-marketing-triple-whale-new-york-fqrtsbcaegde) — New York, NY
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