---
title: 'Senior Creator Account Manager (Influencer & Performance Strategy) at Impact.com'
canonical: 'https://feeny.ai/job/senior-creator-account-manager-influencer-performance-strategy-impact-com-cape-wh448f5ae6eg'
type: 'job'
last_seen: '2026-09-13'
---

# Senior Creator Account Manager (Influencer & Performance Strategy) at Impact.com

- **Company:** Impact.com
- **Location:** Cape Town, South Africa
- **Posted:** 2026-07-30
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/impact/jobs/8658151002

## Job description

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit[www.impact.com](http://www.impact.com).

Your Role at impact.com:

As part of our Creator Solutions team, impact.com’s in-house performance creator experts, you’ll drive growth and engagement across a portfolio of client creator and affiliate programs. You’ll partner closely with brands across industries like fashion, food, parenting, and tech to design and scale performance-led creator strategies that deliver real results. This is a hands-on, high-impact role for someone who thrives at the intersection of strategy, execution, and client partnership in a fast-moving creator landscape.

What You'll Do:

- Ideate and develop influencer campaign proposals, including pricing, building out decks, and making strategic recommendations for budget, deliverables, example creators, platforms, and content types
- Collaborate with the Sales Team to answer RFPs,  provide industry expertise, and pitch clients influencer marketing strategy
- Have ownership of influencer campaign execution across several concurrent brand accounts
- Manage relationships and ownership of revenue with portfolio of customers
- Oversee communication and negotiations with creators
- Finding and reaching out to relevant content creators and building relationships with influencers to recruit them onto pertinent campaigns
- Create and manage paid amplification campaigns (Meta Ads Manager & TikTok Spark Ads)
- Monitor budgets and program timelines to ensure revenue goals and client deadlines are met
- Provides excellent customer service and expertise, ensuring clients are happy and impressed with our services
- Analyzes campaign performance to give recommendations for future programs based on learnings
- Identifies upselling opportunities and communicates to senior leadership

What You Have:

- Completion of your free [Getting Started with Influencer Partnerships Certification](https://pxa.impact.com/student/path/1099689-getting-started-with-influencer-partnerships-learning-path-certification?utm_source=impact.com&utm_medium=featured-link&utm_content=asso-lp-220&utm_campaign=job-description) on PXA. Please mention it in your cover letter.
- Bachelor's Degree
- 3+ years experience managing influencer marketing programs
- Familiarity with strategizing, budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, amplification (Meta Ads Manager & TikTok Spark Ads), reporting, etc.
- Previous agency experience preferred
- Previous client management experience preferred
- Established relationship with creators and talent managers a plus
- Experience building proposal decks, developing creative strategy, and pitching proposals to prospects
- Strong knowledge of influencers across verticals, especially CPG, fashion, parenting, wellness, fitness, etc., and influencer rates
- Experience with niches such as gaming, tech, finance, entertainment, etc. a plus
- Deep knowledge of social media platforms
- Strong communication, organization, presentation and client relationship management skills
- Strong people-skills needed to maintain professional relationships with influencers and talent managers as well as global internal stakeholders
- Ability to meet tight deadlines, prioritize, and multi-task
- Strong problem solving skills
- Proficiency in Google Sheets & Excel

Nice to have:

[Affiliate & Partnerships Industry Fundamentals Certification](https://pxa.impact.com/student/path/1099626-affiliate-partnerships-industry-fundamentals-certification-path?utm_source=impact.com&utm_medium=featured-link&utm_content=fund-lp-100&utm_campaign=job-description) by PXA

Benefits:

- Hybrid, Casual work environment
- Responsible PTO policy
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
- Training & Development
- Learning the advanced partnership automation products
- Medical Aid and Provident Fund
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme with Momentum for provident fund
- Restricted Stock Units
- 3-year vesting schedule pending Board approval
- Internet Allowance
- Fitness club fee reimbursementsTechnology stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

## About Impact.com

## Company Overview
- **One-liner**: Impact.com is the world’s leading partnership management platform, enabling enterprises to discover, manage, track, and optimize all types of partnerships—from affiliates and influencers to strategic brand alliances—powered by AI and a $100B+ commerce network.
- **Entity Type**: Private (Growth-stage, backed by prominent venture capital)
- **Headquarters**: Santa Barbara, California, USA
- **Founded**: 2008
- **Founders**: David A. Yovanno (CEO), Todd Crawford, and others

## Core Business
- **Primary industry/industries**: Partnership Marketing Technology (SaaS), Affiliate Marketing, Influencer Marketing, Commerce Technology
- **Target customers**: B2B, Enterprise (over 5,000 global brands including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics)
- **Mission or purpose statement**: To create impact through partnerships by transforming the way enterprises manage and optimize all types of partnerships.

## Products & Services
- **Impact.com Platform (Core SaaS)**: An AI-native, all-in-one partnership management platform that unifies affiliate, creator, and referral programs. It covers the full partnership lifecycle: Discover & Recruit, Track, Engage, Contract & Pay, Protect & Monitor, and Optimize.
- **TrueLink™**: A proprietary cross-device tracking technology that provides a complete view of the customer journey while prioritizing privacy.
- **AI-Powered Optimization**: Predictive analytics and machine learning tools to evaluate partner value, assess customer lifetime value, and optimize performance across the partnership network.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company). The company has raised significant growth capital from top-tier investors.
- **Key Metric**: Over 5,000 global brands use the platform, managing more than 225,000 active partnerships. The platform powers over $100B in partnership commerce annually.
- **Notable Investors/Partners**: Backed by prominent venture capital firms (specific names not listed in provided sources, but widely reported as including growth equity investors). Key customers include Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics.
- **Growth Signals**: 1,000+ employees across 21 global offices; 20+ nationalities represented; actively hiring for 84+ roles across engineering, data science, product, marketing, and sales; expanding AI capabilities (e.g., Internal Systems Engineer for Applied AI, Principal Data Scientist for Fraud Modelling).

## Competitive Advantages
- **All-in-One Platform**: Unifies affiliate, influencer, and referral programs in a single dashboard, eliminating the need for multiple tools and fragmented data.
- **AI-Native & Data-Rich**: Leverages AI to predict partner value, assess customer lifetime value, and optimize performance, powered by a network of over $100B in partnership commerce.
- **Full-Stack Protection**: Built-in fraud detection, compliance monitoring, and traffic quality analysis to protect brand integrity and maximize ROI.
- **Proprietary Tracking (TrueLink™)**: Cross-device, privacy-first tracking that provides a complete picture of partner-driven conversions.
- **Scale & Trust**: Trusted by over 5,000 global brands including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics.

## Strategic Focus
- **AI-First Innovation**: Deep investment in AI and machine learning, including roles for Applied AI, Next Gen Recommendation Systems, and Fraud Modelling, to further automate and optimize partnership performance.
- **Global Expansion**: Continued growth of its 21 global offices and hiring across North America, Europe, Asia, and Africa to support a diverse, international customer base.
- **Platform Unification**: Driving the industry shift from siloed affiliate, influencer, and referral tools to a single, unified partnership management platform.
- **Enterprise Scale**: Deepening relationships with large enterprise clients and expanding the platform’s capabilities to serve the world’s biggest brands.

## Why Work Here
- **Culture & Mission**: Described as a global community of “growth technologists” who are adaptable, passionate, and collaborative. The company emphasizes science and technology to create transformational growth.
- **Remote/Hybrid/Office Policy**: Flexible working policy with work-from-home opportunities. Many roles are listed as hybrid or remote (e.g., “Hybrid” in New York City, “Remote (US)”). The policy is tailored to each role and location.
- **Notable Perks**:
    - **Work-Life Balance**: Flexible, unlimited time-off policy.
    - **Family Matters**: Paid family leave for both birthing and non-birthing parents.
    - **Health & Wellness**: Inclusive, comprehensive healthcare plans for employees and their families.
    - **Financial Growth**: Company-matched retirement plans and company stock options.
    - **Professional Development**: A wide variety of professional development courses and training.
    - **Global Community**: 20+ nationalities represented; strong emphasis on diversity, equity, and inclusion.
- **Engineering Culture**: Heavy investment in AI, data science, and platform engineering. Roles include Data Scientist (Next Gen Recommendation Systems), Principal Data Scientist (Fraud Modelling), and Internal Systems Engineer (Applied AI), indicating a sophisticated, data-driven engineering environment.

## Sources
1. [impact.com](https://impact.com/)
2. [impact.com About](https://impact.com/about/)
3. [impact.com Careers](https://impact.com/careers/)
4. [impact.com Greenhouse Job Board](http://job-boards.greenhouse.io/impact)
5. [impact.com LinkedIn](https://www.linkedin.com/company/impactdotcom)

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