---
title: 'Senior CRM Consultant at Massive Rocket'
canonical: 'https://feeny.ai/job/senior-crm-consultant-massive-rocket-europe-4wq75319cbb0'
type: 'job'
last_seen: '2026-09-07'
---

# Senior CRM Consultant at Massive Rocket

- **Company:** Massive Rocket
- **Location:** Europe
- **Employment:** contract
- **Work type:** remote
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/massive-rocket/f4415de2-5066-4ebf-bd24-bafc63720ac6

## Job description

Who Are Massive Rocket? Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.

Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.

Who Are We Looking to Add to Our Team? As a Senior CRM Consultant at Massive Rocket, you’ll play a key role in delivering high-impact CRM programmes that help clients create meaningful customer experiences across multiple channels. Working within a modern Martech ecosystem, you’ll be responsible for planning, executing, and optimising campaigns across email, SMS, push notifications, content cards, WhatsApp, and other engagement channels. You’ll work closely with clients, CRM Strategists, Project Managers, and technical teams to translate strategic objectives into flawlessly executed campaigns. Acting as a trusted delivery expert, you’ll ensure CRM initiatives are delivered efficiently, accurately, and in alignment with client goals. This role is critical to ensuring our clients maximise the value of platforms such as Braze while delivering measurable business outcomes through best-in-class customer engagement programmes

What Will You Do?

- Lead the execution of CRM campaigns and customer engagement initiatives across multiple channels within Braze
- Configure and customise Braze to implement agreed strategies, journeys, and campaign plans
- Build, launch, and optimise targeted campaigns using segmentation, personalisation, and automation capabilities
- Collaborate with CRM Strategists, Project Managers, and clients to ensure alignment between strategy and execution
- Manage and analyse customer data to support campaign performance, optimisation, and audience targeting
- Conduct QA across campaigns, integrations, and supporting documentation to ensure delivery quality and accuracy
- Monitor campaign performance and create reports that provide clear insights and recommendations
- Serve as a trusted client partner, helping translate business requirements into effective CRM solutions
- Stay current with Braze capabilities and industry best practices, applying new approaches to improve client outcomes
- Support continuous improvement initiatives across delivery processes, campaign execution, and platform utilisation

What Makes You a Great Fit

- 5+ years of experience in CRM, Marketing Automation, Lifecycle Marketing, or Customer Engagement roles
- Strong hands-on experience with Braze, Salesforce Marketing Cloud, HubSpot, or similar CRM platforms
- Proven experience executing multi-channel CRM campaigns and customer journeys
- Strong understanding of segmentation, personalisation, lifecycle marketing, and digital marketing principles
- Experience working with customer data, relational databases, and campaign performance reporting
- Excellent attention to detail, including QA of campaigns, integrations, and documentation
- Strong communication and stakeholder management skills gained through client-facing or agency environments
- Ability to work effectively across cross-functional teams in a fast-paced environment
- Proactive, solution-oriented mindset with strong organisational and problem-solving skills

## Why You’ll Love Working Here

- Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else
- A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win
- A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond
- Remote‑First for Life – Work from wherever you feel your best
- Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter
- Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable

A Few Things to Know Before We Get Started Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill) References – We may request two references, so have names, relationships, and contact details ready For Contractors – Proof of incorporation and up‑to‑date insurance is required

A Quick Note on Applications We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time.

## About Massive Rocket

## Company Overview
- **One-liner**: Massive Rocket is a global Braze and Snowflake agency that helps enterprise brands accelerate customer loyalty through AI-powered first-party data strategies, cross-channel engagement, and CRM consulting.
- **Entity Type**: Private (funding stage not disclosed; likely bootstrapped)
- **Headquarters**: London, England, United Kingdom
- **Founded**: 2018
- **Founders**: Not publicly disclosed (CEO is Thierry Sequeira)

## Core Business
- **Primary industries**: IT Services and IT Consulting; Customer Engagement & Data; Marketing Technology
- **Target customers**: Enterprise B2C brands (global leaders) – B2B
- **Mission/purpose**: “Accelerate customer loyalty for global brands by combining deep technical expertise with creativity and AI to unlock the power of first-party data” [massiverocket.com/who-we-are](https://www.massiverocket.com/who-we-are)

## Products & Services
- **Braze Implementation & Migration**: Expert setup, migration, and integration of Braze to deliver rapid time-to-value [massiverocket.com]
- **Snowflake Data Engineering**: Architecting and optimizing data pipelines, including senior data engineering contracts (Snowflake, Databricks) [jobs.lever.co/massive-rocket](https://jobs.lever.co/massive-rocket)
- **AI-Powered Personalization & Decisioning**: Real-time, personalized experiences and automated intelligent decision-making at scale [massiverocket.com]
- **Cross-Channel Activation**: Email, push, in-app, SMS, and web campaigns designed to drive retention and loyalty [massiverocket.com]
- **Marketing Technology Stack Design**: End-to-end architecture and optimization of customer engagement ecosystems (Braze, Snowflake, mParticle, Segment, etc.) [massiverocket.com]

## Market Standing
- **Valuation / Market Cap**: Not publicly available
- **Key Metric**: Revenue not disclosed; total funding not disclosed. Headcount = 81 employees (yearly growth +4.7%, monthly decline -8.2% as of mid-2026) [linkedin.com/company/massiverocket](https://linkedin.com/company/massiverocket)
- **Notable Investors / Partners**: Certified Braze and Snowflake agency partner; clients are global brands (names not specified) [massiverocket.com]
- **Growth Signals**: 200+ enterprise implementations worldwide; global delivery centers across US, EMEA, and APAC; team spread across 17 countries; active job postings (3 open roles), though headcount monthly growth slightly negative [linkedin.com; massiverocket.com]

## Competitive Advantages
- **Certified Agency Partner**: Both Braze and Snowflake certified – a rare dual specialization [massiverocket.com]
- **Deep AI & Data Expertise**: Combination of AI, customer data platforms (CDPs), and omnichannel marketing in one consultancy
- **Global Delivery Model**: Offices in the UK plus remote teams across Europe, LATAM, India, and APAC enabling 24/7 coverage
- **Proven Track Record**: 200+ enterprise implementations with measurable results in retention, engagement, and revenue [massiverocket.com]

## Strategic Focus
- **First‑Party Data & AI**: Helping brands pivot from third‑party cookies to owned data strategies using Braze, Snowflake, and AI-driven personalization.
- **Expansion of Delivery Locations**: Actively hiring contractors in Latin America (Data Engineers, CRM Consultants) and Europe (Senior Data Engineers) to scale global capacity [jobs.lever.co/massive-rocket]
- **Continued Partnership Growth**: Deepening integration with Braze and Snowflake as both platforms evolve.

## Why Work Here
- **100% Remote Forever**: “Always” remote setup – team members work from anywhere; no co‑location requirement [insights.massiverocket.com](https://insights.massiverocket.com/faq-joining-massive-rocket/)
- **Global & Diverse Team**: Colleagues across 17 countries, with a strong international culture and occasional in‑person meetups [linkedin.com]
- **Career Development**: Fast-moving environment, opportunities for advancement, and leadership roles; promotional paths from Consultant to Team Lead to Head of Department [linkedin.com; careers page]
- **Perks & Benefits**:
  - 21 days annual leave (accrued monthly) + bank holidays (based on country of residence) + 1 birthday day off
  - UK employee pension via Nest (3% employer, 5% employee mandatory)
  - Online team events and a supportive, kind culture [insights.massiverocket.com]
- **Engineering Culture**: Focus on modern data stacks (Snowflake, Databricks, Braze, CDPs) and AI tooling; a “bring your own device” policy (use own laptop) [insights.massiverocket.com]

## Sources
1. [LinkedIn Company Page](https://linkedin.com/company/massiverocket)
2. [Massive Rocket – Who We Are](https://www.massiverocket.com/who-we-are)
3. [Massive Rocket Careers Page](https://www.massiverocket.com/careers)
4. [Massive Rocket Job Board (Lever)](https://jobs.lever.co/massive-rocket)
5. [FAQ – Joining Massive Rocket](https://insights.massiverocket.com/faq-joining-massive-rocket/)

## Other roles at Massive Rocket

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