--- title: 'Senior CRM & Lifecycle Manager at Cosuno' canonical: 'https://feeny.ai/job/senior-crm-lifecycle-manager-cosuno-berlin-s9bas6ar15qf' type: 'job' last_seen: '2026-10-23' --- # Senior CRM & Lifecycle Manager at Cosuno - **Company:** Cosuno - **Location:** Berlin, Germany - **Compensation:** €65k–€85k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-24 - **Last confirmed live:** 2026-10-23 - **Apply:** https://jobs.ashbyhq.com/cosuno/51dfebec-aed7-4776-8720-44747d086ddc ## Job description ## Your mission Cosuno is a platform for construction tendering in the German-speaking market. It connects general contractors, who publish bid packages, with subcontractors, who bid on them, and both sides pay. As our Senior Lifecycle & Customer Growth Manager, you own how customers on both sides activate, buy and stay. You decide which signals matter and what should happen next, and a Growth Engineer builds the system with you. You'll be one of the first hires in a lean marketing team and shape how it works as it grows. We're looking for someone ambitious: you think in systems that sense, decide and learn, not in a handful of fixed, old-school email journeys. ## What you'll do - Define the lifecycle and signal strategy for general contractors and subcontractors: the key stages and behaviours, and the signals that predict activation, repeat usage, expansion or churn. - Turn those signals into playbooks: prioritized interventions, segments and messages, coordinated with Sales and Customer Success where a human touch works better. - Drive subcontractor activation, conversion to Premium and churn prevention, and contractor adoption and retention, including 1:1 logic on enriched account data. - Prove what works with cohort baselines, A/B tests and holdout groups, so decisions rest on incremental impact, not campaign output. - Build a signal-driven system with the Growth Engineer that decides what happens next, starting from a prioritized signal-to-action map. - Later, build retention and referral programmes and help hire a second Lifecycle Manager. ## What you bring - You've owned lifecycle, CRM, retention or growth programmes and can show their commercial impact, ideally in B2B SaaS or a two-sided business. - You're ambitious and think big: you design lifecycle as a system that adapts to each customer, not as a set of fixed drip journeys that get tweaked once a quarter. - You're data-driven: you've moved activation, conversion or retention metrics and you read experiment results critically. - You're technically fluent: you've worked with an engineer on a complex system with solid tracking and solved problems from the implementation side. - You're AI-native: you've built AI-driven automation into a real journey, not only used AI to write copy faster. - You get things done, learn fast and are comfortable building from scratch. - You work well across Product, Sales, Customer Success and Engineering. - Fluent English; German is a big plus. Experience with ActiveCampaign or Salesforce is a plus. ## Your benefits - Room to shape and grow: one of the first marketing hires, with real ownership of lifecycle and CRM on both sides of the platform. - AI at the core: our product uses AI to analyze millions of price data points and help construction companies bid better, and we invest in it just as much internally. You'll build with the latest tools and move fast. - Competitive compensation: salary above market average, permanent contract in a stable, well-funded company. - Work-life balance: fully remote or from our office in Berlin Kreuzberg, flexible hours. - Top-notch equipment: a new MacBook Pro. - A great team: open, international, with regular off-sites and team events. - Growth and feedback: open feedback culture with regular 1:1s and development conversations. ## About us Cosuno is a fast-growing tech company making the construction industry more efficient and transparent with its digital platform for tenders and procurement. Our goal: to solve the industry's most complex challenges with innovation and simplicity. Join us and build the future of construction. ## About Cosuno ## Company Overview - **One-liner**: Cosuno provides an AI-driven SaaS platform that digitizes and automates procurement, tendering, and subcontractor management for the construction industry. - **Entity Type**: Private (Series B) - **Headquarters**: Berlin, Germany - **Founded**: 2019 - **Founders**: Christoph Berner, Fritz Cramer, Maximilian Seifert ## Core Business - **Primary industry/industries**: Construction Technology (PropTech), Procurement Software - **Target customers**: General contractors, property developers, architects, and subcontractors (B2B, Enterprise, SMB) - **Mission or purpose statement**: To re-invent construction software by bringing transparency, efficiency, and digitization to the traditionally paper-driven procurement process. ## Products & Services - **Cosuno Platform (Intelligent Tendering & Award)**: A SaaS platform enabling users to create tenders in minutes with AI error-checking, centrally dispatch offers, receive digital bid submissions, compare prices automatically, and manage digital awards and rejections. - **Cosuno Network & Marketplace**: Access to a network of 250,000+ qualified subcontractors, planners, and architects in the DACH region. AI-powered matching recommends suitable bidders, and a marketplace allows companies seeking projects to view current tenders. - **AI Price Assistant**: An AI tool trained on millions of tender data points that delivers real-time, customized price forecasts for calculations and negotiations, helping users benchmark against market rates. - **Costing & Controlling Module**: Features quantity determination, cost calculation, historical price database, AI market prices, and award success analysis. - **Documents & Contracts Module**: Cloud document storage, digital evidence management, contract conclusion, and change order management. - **Project Control & Communication Module**: Project collaboration, task management, project dashboards, and transparent bidder communication. - **System Integrations**: Seamlessly integrates with SAP, RIB iTWO, Nevaris Build, and BRZ. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total funding of $45M (Series B). - **Notable Investors/Partners**: Spark Capital (led Series A), Cherry Ventures, SIGNA via APIC Investments, PERI. Angel investors include Hakan Koç, Christian Bertermann, Johannes Reck, Carsten Thoma, and others. - **Growth Signals**: - Processes over €100 billion in offer volume on its platform. - Network grew to 250,000+ qualified contractors. - Reports a 14% increase in contract award profit for users due to more bids. - Reports a 50%+ time savings through automation of manual processes. - Processes over 100 employees (as per company website). ## Competitive Advantages - **AI-First Approach**: The platform is built on AI for matching bidders, generating price forecasts, and checking tender errors, creating a defensible data moat from millions of tender data points. - **DACH Market Dominance**: Possesses the largest construction network in the DACH region (250,000+ contractors), creating strong network effects. - **Deep Industry Specialization**: Solely focused on construction procurement, a massive but traditionally offline and complex market, making the solution highly tailored and sticky. - **Proven ROI**: Clear metrics on time savings (50%+) and profit margin improvement (14%) provide strong value propositions for risk-averse construction firms. ## Strategic Focus - **Product Development**: Continuously enhancing the AI capabilities of the platform (Price Assistant, AI agent for tender creation). - **International Expansion**: Previous funding rounds were explicitly earmarked for entering new markets beyond the DACH region. - **Network Growth**: Expanding the marketplace and network of subcontractors to deepen the value for all users. ## Why Work Here - **Culture**: Values-driven environment focused on modernizing a legacy industry. Emphasis on using cutting-edge AI to solve real-world problems. - **Work Policy**: Hybrid workspace based in Berlin. Employees engage in a combination of remote and on-site work (two offices in Berlin). - **Team & Growth**: A rapidly growing team of ~100 employees, offering significant career growth opportunities in a well-funded Series B startup. - **Engineering Focus**: Heavy emphasis on AI and automation engineering roles, with a modern tech stack (TypeScript). The company is actively hiring for Senior AI Engineers, Analytics Engineers, and Full Stack Developers. ## Sources 1. [cosuno.com](https://www.cosuno.com/en/company) 2. [cosuno.com](http://cosuno.com/web/en) 3. [builtin.com](https://builtin.com/company/cosuno) 4. [cbinsights.com](https://www.cbinsights.com/company/cosuno) 5. 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