---
title: 'Senior CRM Solutions Architect at Eve'
canonical: 'https://feeny.ai/job/senior-crm-solutions-architect-eve-san-francisco-z7tmync91mjr'
type: 'job'
last_seen: '2026-11-11'
---

# Senior CRM Solutions Architect at Eve

- **Company:** Eve
- **Location:** San Francisco, CA
- **Compensation:** $185k–$225k
- **Work type:** hybrid
- **Posted:** 2026-11-10
- **Last confirmed live:** 2026-11-11
- **Apply:** https://job-boards.greenhouse.io/eve/jobs/4485126009

## Job description

## About Eve

Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how  law is practiced, this is where you belong.

Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter.

About This Role:

Eve's revenue teams run on our CRM, and they need an expert they can count on. As Senior CRM Solutions Architect, you will be the product owner of our CRM: the senior technical expert and first call for Sales, Deal Desk, Finance and Revenue Operations when something needs to be built, fixed or improved.

You will take requests from the business, shape them into the right solution within our existing systems, and build it well, from configuration and workflow automation to custom code, integrations and data model changes. You will have real autonomy over how solutions are designed and delivered, and you will keep the CRM and its connected revenue tools, including our CPQ, stable, well documented and easy to build on. You will bring an agentic-forward mindset to how changes are built, deployed and maintained, using AI to automate workflows and keep our systems healthy and easy to operate.

This is a hands-on senior individual contributor role built around responsive, expert support and delivery. You will work alongside the go-to-market systems leader, who owns systems and tooling strategy, and you will be a trusted voice on what is technically possible and what it will take.

What You Will Accomplish:

- Act as product owner of the CRM backlog, working with stakeholders to prioritize requests and deliver enhancements that make our revenue teams faster.
- Manage change to our systems with agentic-forward workflows, using AI to build, test, document and deploy changes and to automate the ongoing maintenance and monitoring that keep our systems reliable.
- Write and maintain custom code for the CRM, and design and build reliable integrations between the CRM and connected tools such as our CPQ, enrichment systems, all built to be tested, maintainable and easy to extend.
- Become the dependable first call for CRM needs, resolving issues quickly with clear turnaround expectations and a visible request queue, and turning recurring issues into lasting fixes.
- Keep revenue data accurate and trustworthy through sound data model standards, access controls, validation and monitoring.
- Improve the quality of what is already built, reducing technical debt across our CRM and CPQ implementations so future changes are faster and safer.
- Document solutions, configuration, code and procedures so our systems are easy to support and hand off, and, if the business ever decides to move platforms, provide the technical expertise and hands-on execution to do it well.

What We Are Looking For:

- Hands-on coding ability for CRM platforms, with experience writing custom code in both HubSpot (such as custom code workflow actions, serverless functions and UI extensions) and Salesforce (such as Apex, SOQL and Lightning components), and fluency in languages such as JavaScript, Python and Apex.
- Significant hands-on experience administering, configuring and developing enterprise CRM solutions, with strong grounding in data architecture, workflow automation, permissions and governance.
- An agentic-forward way of working: comfort using LLMs and AI agents to develop, test, document, deploy and monitor changes, and to automate routine maintenance.
- Experience as a senior CRM product owner, business systems architect or administrator, with a service mindset toward internal customers.
- Strong experience with APIs, integrations, data migration and system interoperability.
- Working CPQ and quote-to-cash knowledge, including pricing, quoting, approvals and contracts, sufficient to build and support the integrations around a CPQ.
- Strong understanding of technical debt, data integrity, security, testing and change management.
- Ability to independently turn business requirements into maintainable solutions, with strong documentation and troubleshooting skills.
- Responsive, clear communication and comfort supporting users day to day.

Nice to Have:

- Hands-on experience using AI agents to automate change management, testing, monitoring or maintenance of business systems.
- Hands-on DealHub experience.
- Experience participating in a CRM migration, including moving a CPQ between platforms.
- Subscription-based SaaS revenue models.
- Familiarity with revenue recognition dependencies, billing integrations and renewal automation.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Eve and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.

US Salary Range $185,000—$225,000 USD

## Benefits

💰 Competitive Salary & Equity 💹 401(k) Program with Employer Matching ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚗 Commuter Benefits* 🧑‍💻 Autonomous Work Environment 🖥️ Workplace Setup Reimbursement 🏠 Telecomm Stipend 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings 🥪 In office Perks*

*In office employees only

Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter.

We may use artificial intelligence (AI) tools to support parts of the hiring process.  These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

## About Eve

## Company Overview
- **One-liner**: Eve is the leading AI platform built specifically for plaintiff law firms, automating medical chronologies, demand letters, discovery, and case evaluation to level the playing field against better-resourced defense firms.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Mateo, California, USA
- **Founded**: 2023
- **Founders**: Jay Madheswaran (CEO), Matt Noe (CPO), David Zeng (Head of Engineering)

## Core Business
- **Primary industry**: Legal Technology (Legal AI) – specifically serving plaintiff-side litigation firms.
- **Target customers**: B2B – plaintiff law firms handling personal injury, employment, mass tort, and other plaintiff-side litigation.
- **Mission or purpose**: To liberate plaintiff law firms from tedious tasks and rising costs, making it easier to deliver justice to the people who need it.

## Products & Services
Eve’s product suite is called **EveOS**, the “AI operating system for plaintiff law.” Key modules include:
- **Intake**: 24/7 call and email answering in 28 languages, lead scoring, and client signing – all automated.
- **Atlas (Data Layer)**: Self-updating case data that auto-extracts and structures records, bills, and calls; works with existing CMS or standalone.
- **Analyst**: Firm-wide intelligence – natural language dashboards, reports, and instant answers about practice performance.
- **AI Auditor**: Scans every active case nightly to surface missed opportunities (e.g., potential TBIs, mass tort eligibility, treatment gaps).
- **Pre-Litigation**: Drafts medical chronologies, demand letters, motions, and claim openings in the firm’s style.
- **Litigation**: Drafts discovery responses, deposition summaries, cross-examination chapters, and legal research with built-in citations.
- **Agents**: Automated workflows for records chasing, routine calls, and drafting tasks.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private).
- **Key Metric**: Total funding raised – **$164M+** (Series B of $103M led by Spark Capital, with participation from Andreessen Horowitz, Lightspeed Venture Partners, and Menlo Ventures).
- **Notable Investors/Partners**: Spark Capital, Andreessen Horowitz, Lightspeed Venture Partners, Menlo Ventures.
- **Growth Signals**:
  - Trusted by **1,200+** plaintiff firms.
  - Rated **4.9/5** on G2.
  - Customer results: 90% faster demand letter generation, 2.5x increase in case capacity, 250% year-over-year revenue increase.
  - Named a **CB Insights Challenger (Legal AI)**.
  - Headcount estimated at **100–250 employees** (schema.org data) and growing rapidly.

## Competitive Advantages
- **Purpose-built for plaintiff firms**: Unlike general AI tools (e.g., ChatGPT), Eve is designed for matter-based collaboration, attorney-client privilege, and handling thousands of pages of medical records at scale.
- **Security & Compliance**: SOC 2 Type II certified, HIPAA compliant, with data encryption and strict organizational isolation – privilege-protected by design.
- **Style adaptation**: Learns each firm’s tone and writing style for demand letters and pleadings.
- **Integrated platform**: Combines intake, case management, drafting, analytics, and auditor in one system, reducing the need for multiple tools.

## Strategic Focus
- **AI-Native transformation**: Eve aims to make plaintiff firms “AI-native” in 90 days or less, replacing manual workflows with autonomous agents.
- **Product expansion**: Continuously adding new modules (e.g., AI Auditor, Analyst) to deepen the platform’s value.
- **Scaling the team**: Actively hiring across engineering, product, and sales to support rapid customer growth and product development.

## Why Work Here
- **Culture**: Small, fast-moving pods of engineers and designers who own problems end-to-end with no red tape. Strong emphasis on autonomy, tight feedback loops, and direct impact on users.
- **Work policy**: Hybrid – San Mateo office (2 blocks from Caltrain). Some teams fully remote, others come in 3 days/week. Typical on-site: 3 days a week.
- **Compensation & Benefits**:
  - Competitive salary and meaningful equity.
  - 401(k) with company match.
  - Comprehensive health, dental, vision, and life insurance.
  - Short- and long-term disability coverage.
  - Flexible Time Off (no vacation tracking).
  - Commuter benefits (pre-tax transit).
  - $500 home office setup stipend.
  - Annual all-company offsite plus quarterly team gatherings.
- **Engineering culture**: Focus on continuous learning, high standards, and transparent support. Engineers join client calls and see the direct impact of their work.

## Sources
1. [Eve Company Page](https://www.eve.legal/company)
2. [Eve Careers Page](https://www.eve.legal/careers)
3. [Eve Homepage](https://www.eve.legal/)
4. [Built In Profile](https://builtin.com/company/eve)
5. [LinkedIn Company Page](https://www.linkedin.com/company/eve-legal)

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