---
title: 'Senior Customer Enablement AI Builder at monday.com'
canonical: 'https://feeny.ai/job/senior-customer-enablement-ai-builder-monday-com-tel-aviv-961326ps1vsd'
type: 'job'
last_seen: '2026-11-05'
---

# Senior Customer Enablement AI Builder at monday.com

- **Company:** [monday.com](https://feeny.ai/companies/monday-com)
- **Location:** Tel Aviv, Israel
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.ashbyhq.com/monday.com/848f8d63-e680-433b-b266-c2bae8119931

## Job description

[monday.com](http://monday.com) is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

Enabling our teams in this new era requires a genuinely different approach. We're setting out to pioneer enablement that's innovative, hands-on, and deep enough to actually change how teams work — not just add another course to the pile. Come help us define and build it. [monday.com](http://monday.com) is becoming an AI Work Platform, and our mission is to lead that shift through how people learn, consume knowledge, and become true platform and business experts. This role builds the AI-first solutions that make that possible. Our team decides what the customer org needs to know and how it should learn it. You build the systems that deliver it — and you own.

## About The Role

- Build the AI backbone. Knowledge agents and their modes, agentic onboarding, AI simulations, AI-run certifications, content generation at scale, automated comms, and knowledge application analytics. Eight live components today, and a roadmap with room for more.
- Own the health of the system. Not just shipping — reliability, accuracy, cost, and uptime on infrastructure the entire customer organization depends on. This is the part of the job nobody else can do for you.
- Scope before you commit. Analyze what's technically and economically possible, tell us honestly what a capability will cost to run, and say when something shouldn't be built at all.
- Turn business problems into build specs. Take a requirement at 30,000 feet — business logic, audience, desired end experience — and come back with something buildable, sequenced MVP first.
- Rally the stakeholders. An agent nobody adopts is a failed build. Getting there means data access, named content owners, permissions, and the right questions asked of the right people — often before anyone sees a line of code.
- Create AI solutions that address business needs — how teams learn, consume knowledge, and get trained.
- Go deep on monday's product and the business mindset behind each problem, so what you build is grounded in what's actually true, not just what's documented.
- Demo and explain what you build — stand in front of the team you built it for, show them how and why it works, and drive real adoption.
- Work constantly across different stakeholders to bridge business and product gaps - including Product / Builders, Client Facing and CCO teams.
- Partner with engineering. Work with BigBrain and BizApps where a build exceeds what one person should carry — and document and architect so that nothing critical depends on you alone.

## Requirements

- Genuine, hands-on experience building with AI tools — Claude, LLMs, agents, no-code AI tooling, monday —AI products.
- Comfort working project-based — dropping into an unfamiliar business problem, ramping fast, and moving on once it's solved.
- Strong product and systems thinking — you get to the truth of how something works, not just what's documented.
- Real business and customer judgment — you can diagnose what's actually blocking a team or customer, and know it's usually not "we need more content."
- A builder's instinct — you'd rather ship a rough working version this week than a polished spec next quarter.
- Comfort explaining and demoing what you've built in front of a room, even though this isn't a facilitation-first role.
- A scrappy, hungry, high-ownership drive to make visible impact — motivated by building things that matter, not by process or polish.

What [monday.com](http://monday.com) can offer you:

- Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
- Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
- Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
- A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

## About monday.com

## Company Overview
- **One-liner**: monday.com is a global software company that develops a browser-based AI work platform to help teams manage their work, automate processes, and achieve more together.
- **Entity Type**: Public (Nasdaq: MNDY)
- **Headquarters**: Tel Aviv, Israel (with major offices in New York, London, Warsaw, Tokyo, Singapore, Melbourne, and Munich)
- **Founded**: February 2012 (originally as dapulse, rebranded to monday.com in 2017)
- **Founders**: Roy Mann and Eran Zinman

## Core Business
- **Primary industry/industries**: Process management, project management software, productivity software, team management, customer relationship management (CRM), collaborative software
- **Target customers**: B2B - serving over 250,000 customers globally, including over 60% of the Fortune 500
- **Mission or purpose statement**: "Shape how the world works" - helping teams get more work done with AI-powered tools that automate, build, and scale impact end-to-end.

## Products & Services
- **monday.com Work OS**: The core platform, a customizable, no-code work operating system for managing projects, workflows, and processes across teams and departments.
- **monday AI Platform**: An enterprise-grade AI infrastructure that allows users to build and deploy AI agents to automate tasks, with features like simulation mode, full user control, and a guarantee that customer data is never used to train AI models.
- **monday CRM**: A customer relationship management solution built on the Work OS.
- **monday Dev**: A product management tool tailored for software development teams.
- **monday Sales CRM**: A dedicated CRM for sales teams.
- **monday Marketer**: A work management solution for marketing teams.
- **Open API & Integrations**: An open platform allowing third-party developers to build custom views, dashboard widgets, automations, and integrations with other work apps.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. During its last private round in 2019, it was valued at $1.9 billion. The company went public in June 2021.
- **Key Metric**: Over $1.232 billion in annual revenue (2025), with over $1 billion in ARR.
- **Notable Investors/Partners**: Insight Partners, Sapphire Ventures, Hamilton Lane, HarbourVest Partners, ION Crossover Partners, and Vintage Investment Partners were key investors in its growth rounds.
- **Growth Signals**: The company has grown to over 3,155 employees (2025), serves over 250,000 customers, and is trusted by over 60% of the Fortune 500. It is aggressively expanding its AI capabilities with its new AI work platform and agent features.

## Competitive Advantages
- **Platform Stickiness**: monday.com is a highly customizable, no-code platform that becomes deeply embedded in a customer's daily workflows, creating high switching costs.
- **Data Privacy & Trust**: The company explicitly states that customer data is never used to train AI models, a major differentiator for enterprise clients concerned with data security.
- **Enterprise-Grade Security**: Offers robust security, governance, permissions, and compliance features, making it a trusted partner for large organizations.
- **Strong Brand & Scale**: With over 1 billion in ARR and a massive customer base, the company has significant resources for R&D and market expansion.

## Strategic Focus
- **AI-First Platform**: monday.com is pivoting heavily to become "The AI Work Platform for People & Agents," allowing users to build, validate, and deploy AI agents to automate work. This is the company's primary growth vector.
- **Expanding Enterprise Footprint**: Deepening its penetration into large enterprises by offering a secure, scalable, and customizable platform.
- **Product Ecosystem Growth**: Continuously expanding its suite of specialized products (CRM, Dev, Marketer) to capture more of the enterprise software market.

## Why Work Here
- **Product-First Culture**: The company is deeply committed to building intuitive, powerful, and easy-to-use products that solve real customer problems.
- **Impact & Ownership**: Employees are given significant ownership over their work from start to finish, fostering a culture of personal investment and high impact.
- **Hybrid Work Model**: monday.com offers a hybrid work environment, with most teams spending three days a week in the office for collaboration and the rest working remotely.
- **Career Growth**: The company provides learning programs, mentorship, development opportunities, and an internal mobility process to support diverse career paths.
- **Global & Diverse Team**: With 3,000+ employees across 15+ locations and 17 teams, the company offers a truly international and diverse work environment. It is an equal opportunity employer committed to inclusion.
- **Strong Financial Health**: As a profitable, publicly-traded company with over $1B in ARR, monday.com offers stability and long-term growth potential for its employees.

## Sources
1. [monday.com Careers Page](https://monday.com/careers)
2. [monday.com Official Website](https://www.monday.com/)
3. [Built In - monday.com Company Profile](https://builtin.com/company/mondaycom)
4. [Wikipedia - Monday.com](https://en.wikipedia.org/wiki/monday.com)
5. [LinkedIn - monday.com](https://uk.linkedin.com/company/mondaydotcom)

## Other roles at monday.com

- [Software Engineering Tech Lead](https://feeny.ai/job/software-engineering-tech-lead-monday-com-warsaw-hxy41vksk9y2) — Warsaw, Poland
- [Software Engineer Tech Lead – AI Workflows & Automations](https://feeny.ai/job/software-engineer-tech-lead-ai-workflows-automations-monday-com-tel-aviv-5sck134zwndn) — Tel Aviv, Israel
- [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-monday-com-london-9zxy0khm0w3y) — London, United Kingdom
- [Product Marketing Manager, AI Builder](https://feeny.ai/job/product-marketing-manager-ai-builder-monday-com-tel-aviv-x2x548nqr14j) — Tel Aviv, Israel
- [Forward Deployed Consultant](https://feeny.ai/job/forward-deployed-consultant-monday-com-singapore-343eep63ymvh) — Singapore
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-monday-com-denver-me8t5gwwwqas) — Denver, CO
- [Field Marketing, BR](https://feeny.ai/job/field-marketing-br-monday-com-brazil-09sw1544pj2s) — Brazil
- [Strategic Account Manager](https://feeny.ai/job/strategic-account-manager-monday-com-london-n49wx74j8zhh) — London, United Kingdom
- [AI Solutions Builder](https://feeny.ai/job/ai-solutions-builder-monday-com-tel-aviv-tr7dhandq8vc) — Tel Aviv, Israel
- [Solution Architect - APJ](https://feeny.ai/job/solution-architect-apj-monday-com-sydney-rwzh3nb6m2mk) — Sydney, Australia