---
title: 'Senior Customer Marketing Manager at Obsidian Security'
canonical: 'https://feeny.ai/job/senior-customer-marketing-manager-obsidian-security-united-states-kh414n3n0qfr'
type: 'job'
last_seen: '2026-09-07'
---

# Senior Customer Marketing Manager at Obsidian Security

- **Company:** Obsidian Security
- **Location:** United States
- **Compensation:** $148k–$200k
- **Work type:** remote
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/obsidiansecurity/jobs/5405649008

## Job description

Obsidian Security is the leading SaaS security platform, trusted by global enterprises like Snowflake, T-Mobile, and Algolia. We protect 200+ organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand, including many of the world’s largest Fortune 1000 and Global 2000 companies.

Founded in 2017 and backed by top investors like Greylock, Obsidian was built to close a critical gap: securing SaaS apps where business happens—Microsoft 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security platform to reduce risk, detect and respond to threats, and prevent breaches at the source. Obsidian was built by leaders who redefined endpoint and identity security at CrowdStrike, Okta, Cylance, and Carbon Black. Now, they’re transforming how SaaS is secured.

With AI driving rapid SaaS growth and complexity, agentic AI tools gain privileged access to sensitive data through integrations, creating new risks most security tools miss. Obsidian uniquely detects anomalous OAuth token activity and manages integration risks. Major announcements are on the horizon. Recognizing that SaaS security needs to evolve, Obsidian enables growing organizations to start with a lightweight, prevention-focused browser extension and expand coverage over time.

With global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise ahead, Obsidian is scaling rapidly toward long-term growth and IPO readiness.

Obsidian is looking for a strategic and creative Customer Marketing Manager to build and scale programs that deepen customer engagement, celebrate customer success, and turn our users into passionate advocates. In this role, you’ll own customer storytelling - from case studies to milestone highlights - and scale Obsidian’s Customer Advocacy program.

In this role, you will

- Customer programs: Develop and manage customer advocacy and engagement programs, including reference networks, lifecycle touchpoints, and customer marketing initiatives.
- Customer content creation: Alongside PMM, produce high-quality customer stories, case studies, testimonials, and milestone announcements that highlight Obsidian’s value proposition.
- Collaborate cross-functionally: with CS, Sales, Product Marketing, and Leadership to identify strong customer stories and expand our use cases.
- Advocacy & references: Build and maintain a roster of customer champions who can support reference calls, speak at events/webinars, provide quotes, and participate in co-marketing.
- Insights & reporting: Track engagement and measure the impact of customer marketing initiatives on retention, advocacy, and pipeline influence.

## Your background looks something like this

- 5-7 years of experience in customer marketing, product marketing, or customer success.
- Good understanding of the cyber security space specifically SaaS and AI security is a plus.
- Exceptional storytelling, interviewing, and content development skills with a strong understanding of how to effectively engage on LinkedIn.
- Strong relationship builder with the ability to work closely with customers and internal stakeholders.
- Highly organized and able to manage multiple projects simultaneously.
- Passionate about amplifying customer impact and building programs from the ground up.

Employee Benefits

Our competitive benefits packages are designed to support our employees' well-being, both at work and at home.  Our US based employees enjoy:

- Competitive compensation with equity and 401k
- Comprehensive healthcare with dental and vision coverage
- Flexible paid time off and paid holiday time off
- 12 weeks of new parent or family leave
- Personal and professional development resources

For more details on our US benefits, or for information on our international benefits, please see [here](https://app.rippling.com/benefits/preview/76xr7qaxl1xvkd3z).

Pay Transparancy

Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate. In addition to a competitive base salary, this position is eligible for equity awards and may be eligible for sales commission or incentive compensation based on the role or function within the company.

At Obsidian, we are proud to be an equal-opportunity employer. We value diversity and hire for talent, passion, and compassion. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.  If you have a need that requires accommodation, please contact accommodations@obsidiansecurity.com

Information collected and processed as part of any job applications you choose to submit is subject to Obsidian’s [Applicant Privacy Policy](https://www.obsidiansecurity.com/privacy-policy/).

Base Salary Range $148,000—$200,000 USD

## About Obsidian Security

## Company Overview
- **One-liner**: Obsidian Security provides an end-to-end AI and SaaS security platform that gives enterprises continuous visibility, runtime guardrails, and audit-ready evidence across human, agentic, and non-human activity.
- **Entity Type**: Private (Series B)
- **Headquarters**: Palo Alto, California, USA
- **Founded**: 2017
- **Founders**: Glenn Chisholm (Co-Founder & CTO) and other co-founders including Brian Murphy (Co-Founder & Chief AI Officer)

## Core Business
- **Primary industry/industries**: Cybersecurity (SaaS Security Posture Management, AI Security Posture Management, Identity Threat Detection and Response)
- **Target customers**: B2B, Enterprise – Fortune 1000 and Global 2000 companies (e.g., Snowflake, T-Mobile, Pure Storage) across financial services, telecommunications, healthcare, manufacturing, hospitality, and entertainment.
- **Mission statement**: “Be the trust layer for enterprise AI adoption – enabling every organization to embrace the power of SaaS and AI without fear, confusion, or compromise.”

## Products & Services
- **SaaS Security Posture Management (SSPM)**: Unified visibility into misconfigurations, access drift, and compliance gaps across third-party enterprise applications (Salesforce, Workday, Microsoft 365, ServiceNow, etc.).
- **AI Security Posture Management (AISPM)**: Full visibility into every AI agent and GenAI application in the environment, including access, behavior, and data exposure.
- **Identity Threat Detection and Response (ITDR)**: Runtime detection of threats across humans, connected apps, and AI agents, with response capabilities to prevent incidents.
- **SaaS Supply Chain Resilience**: Reduces risky integrations, detects third-party threats early, and contains blast radius from vendor breaches.
- **Self-learning AI + Knowledge Graph**: Real-time, normalized mapping of every identity, access event, activity, and risk across the entire SaaS and AI estate.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private)
- **Key Metric**: Total Funding – **$90M (Series B)** raised from top investors.
- **Notable Investors/Partners**:
  - Investors: Greylock Partners, Norwest Venture Partners, IVP, GV (Google Ventures), Menlo Ventures, SYN Ventures, Wing Venture Capital.
  - Board members include Venky Ganesan (Menlo Ventures), Asheem Chandna (Greylock), Gaurav Garg (Wing Venture Capital).
  - Ecosystem partners: SentinelOne, Databricks, Google Cloud.
- **Growth Signals**:
  - Protects more than **200 organizations** across North America, Europe, Middle East, Southeast Asia, Australia, and New Zealand.
  - Customer roster includes **2 of top 3 financial services firms**, **3 of top 5 telecom carriers**, **6 of top 10 hospitality/entertainment companies**, **7 of top 10 manufacturers**, **10 of top 12 healthcare providers**.
  - Expanded from SaaS security to AI security in 2025; strong global momentum and a new fundraise on the horizon.
  - Headcount likely growing (34 open positions as of search date).

## Competitive Advantages
- **Network Effects**: Every live customer threat and signal feeds a shared model, sharpening detections across all customers before they become incidents.
- **Knowledge Graph Technology**: Unified, normalized, real-time mapping of all identities, access events, and risks across the entire SaaS and AI estate – a data foundation competitors lack.
- **SaaS-native & AI-native**: Purpose-built for environments where data lives in third-party apps and AI agents, not behind a firewall.
- **Team Expertise**: Leadership team includes category-defining security veterans from CrowdStrike, Okta, Cylance, and Carbon Black.

## Strategic Focus
- **Scaling globally** with growing partner ecosystem and a major fundraise expected.
- **Deepening AI Security** as enterprises connect AI tools and agents to sensitive data.
- **Expanding coverage** across non-human identities (service accounts, API tokens, AI agents) which now outnumber human identities in enterprise application estates.
- **Continuing to build the "trust layer"** that enables safe AI adoption at scale.

## Why Work Here
- **Culture**: Described as a passionate team “optimizing for impact” by solving big cybersecurity challenges. Values include customer obsession, ownership, delivery excellence, and data ethics (the “Obsidian C.O.D.E.”).
- **Remote/Hybrid/Office**: Headquarters in Palo Alto, CA. Many roles appear location-specific (e.g., Principal Product Security Engineer, Staff Enterprise Security Engineer – Palo Alto). Expected hybrid/on-site presence.
- **Notable Benefits** (US employees):
  - Competitive compensation with equity and 401k.
  - Comprehensive healthcare (medical, dental, vision).
  - 12 weeks of new parent or family leave.
  - Flexible paid time off and paid holiday time off.
  - Personal and professional development resources.
- **Growth Opportunity**: Highly funded, fast-growing cybersecurity startup backed by top-tier VCs; opportunity to shape a new category (SaaS+AI security) while working with elite enterprise customers.

## Sources
1. [Obsidian Security – Company Website](https://www.obsidiansecurity.com/)
2. [Obsidian Security – Who We Are](https://www.obsidiansecurity.com/company)
3. [Obsidian Security – Careers](https://www.obsidiansecurity.com/careers)
4. [Obsidian Security – Job Board (Greenhouse)](https://job-boards.greenhouse.io/obsidiansecurity)
5. [Obsidian Security – LinkedIn](https://www.linkedin.com/company/obsidiansecurity)

## Other roles at Obsidian Security

- [Chief Information Security Officer (CISO)](https://feeny.ai/job/chief-information-security-officer-ciso-obsidian-security-palo-alto-57e8d19hwxmy) — Palo Alto, CA
- [Senior Threat Research Engineer – Taiwan](https://feeny.ai/job/senior-threat-research-engineer-taiwan-obsidian-security-taipei-zv5cvxn9ksb5) — Taipei, Taiwan
- [AI Security Engineer - Taiwan](https://feeny.ai/job/ai-security-engineer-taiwan-obsidian-security-taipei-wk0jm24v0d1p) — Taipei, Taiwan
- [Threat Intelligence Lead](https://feeny.ai/job/threat-intelligence-lead-obsidian-security-palo-alto-hahqcyafp45j) — Palo Alto, CA
- [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-obsidian-security-philadelphia-pennsylvania-6njd18yg6m4h) — Philadelphia Pennsylvania, United States
- [Staff IT Systems Engineer](https://feeny.ai/job/staff-it-systems-engineer-obsidian-security-palo-alto-tff4x32ksmcn) — Palo Alto, CA
- [Senior Support Engineer](https://feeny.ai/job/senior-support-engineer-obsidian-security-united-states-east-central-cs43h8m197jp) — United States (East/Central)
- [Head of GTM Enablement](https://feeny.ai/job/head-of-gtm-enablement-obsidian-security-united-states-x5r0qpswet4m) — United States
- [Software Engineer - AI Security Product](https://feeny.ai/job/software-engineer-ai-security-product-obsidian-security-palo-alto-zxs177dcy29z) — Palo Alto, CA
- [Site Reliability Engineer](https://feeny.ai/job/site-reliability-engineer-obsidian-security-palo-alto-fvbnpr0dxv8k) — Palo Alto, CA