--- title: 'Senior Customer Success Engineer at Veracode' canonical: 'https://feeny.ai/job/senior-customer-success-engineer-veracode-london-4zgc0pcf74yh' type: 'job' last_seen: '2026-09-13' --- # Senior Customer Success Engineer at Veracode - **Company:** Veracode - **Location:** London, United Kingdom / Europe - **Work type:** remote - **Posted:** 2026-07-23 - **Last confirmed live:** 2026-09-13 - **Apply:** https://www.veracode.com/career/job?gh_jid=8637097002 ## Job description Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market?  Look no further than Veracode! Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment. Learn more at [www.veracode.com](https://www.veracode.com/), on the [Veracode blog](https://www.veracode.com/blog), and on [LinkedIn](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fveracode%2F&data=05%7C02%7Cjbelmonte%40Veracode.com%7C989fdcd544fe425a07b808dc69096df9%7C3b627b68f21c4ed79fe3698efdedbe21%7C0%7C0%7C638500736454429530%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=WIg8EmVTgkrfgliLodV3%2Fgl%2F1IdGyT05d7Y%2FEfXS070%3D&reserved=0) and [Twitter](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FVeracode%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&data=05%7C02%7Cjbelmonte%40Veracode.com%7C989fdcd544fe425a07b808dc69096df9%7C3b627b68f21c4ed79fe3698efdedbe21%7C0%7C0%7C638500736454434178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=YUcOAPoWdcug7OmcC1N7CEoeEKUFDAaTvgE4r1rAAe0%3D&reserved=0). Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market?  Look no further than Veracode! Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment. We are seeking a highly skilled and experienced Senior Customer Success Engineer to join our team, supporting customers with product adoption and resolving complex technical challenges in their software security programs. Customer Success Engineers play a critical role in building and sustaining customer relationships while driving the adoption and success of Veracode solutions. The Customer Success Engineer works closely with the Customer Success team to build long-term business relationships with our customers, which helps maintain and grow our business. The ideal candidate will have a mix of technical and business savvy, bringing a consultative mindset and approach, an ability to work cross functionally, and strong presentation skills. Veracode has an environment that fosters upward mobility and career growth so we are searching for high energy, hard-working individuals that would like to grow with us. What you will be responsible for: - Discover and understand the technologies, solutions, constraints, and challenges for a cloud security, application security, and vulnerability management program - Match Veracode solutions to customer's technical, security, and business needs. - Assist and advise on the effective use of Veracode security products and their alignment with a customer's environment. - Collaborate with Customer Success Manager on designated accounts through customer onboarding to ensure a successful customer launch. - Demonstrate and integrate Veracode products across the entire software development toolchain. - Present Veracode’s vision, strategy and product roadmaps to executives and technical management. - Provide customer-oriented feedback to internal product development groups to guide the future direction of Veracode solutions. - Keep abreast of security industry trends, emerging development technologies and apply them to improve customer’s technical goals. Required Skills: - Minimum five years’ experience in the information security or software development industry. - Customer facing experience with strong listening and business relationship skills. - System integration and automation experience with an emphasis on CI/CD (AWS, Azure DevOps, GitHub, Jenkins, etc.) - Experience writing scripts with Python, Postman, etc. to automate tasks via security tool APIs (REST & GraphQL) - Familiarity with how .NET, Java, JavaScript programs are compiled and packaged. - Hands-on experience with application security solutions (Veracode, Synopsys, Checkmarx, Snyk, etc.) and cloud security solutions (Wiz, Palo Alto Prisma, Orca, AWS Security Hub, etc.) - Customer requirement gathering, prioritization and scoping experience. - Enthusiastic, self-starter with a charismatic personality - Fluency in French a plus, but not required - Must be willing to travel 10-25% What we offer you: - Medical, Dental, and Vision Coverage to meet all your healthcare needs - Unlimited paid time off and flexible work arrangements to support a healthy work-life balance - Extensive development and training offerings to help you grow with us - An annual contribution of 6% towards your pension - Life assurance, personal accident, and long-term disability insurance - Enhance parental leave initiatives as well as other family friendly benefits - Annual fitness reimbursements and access to apps that support wellbeing - Summer and end of year social events to bring the team together and celebrate our success Fraudulent Recruitment Alert - Be Aware and Stay Informed At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information. Here’s our recruitment promise to you: - Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers. - Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware. - Email Verification: Recruiting emails from Veracode will always originate from an “@veracode.com" email address. If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at careers@veracode.com before taking any further action. ## About Veracode ## Company Overview - **One-liner**: Veracode provides an Application Risk Management platform that helps organizations identify, fix, and govern security flaws across their software development lifecycle. - **Entity Type**: Private - **Headquarters**: Burlington, Massachusetts, USA - **Founded**: 2006 - **Founders**: Chris Wysopal and Christien Rioux ## Core Business - **Primary industry**: Application Security (Cybersecurity) - **Target customers**: B2B – Enterprise and Small-to-Medium Business (SMB) development teams, security teams, and procurement organizations. - **Mission statement**: "Empower you to build, buy, and run secure software." ## Products & Services - **Veracode Application Risk Management Platform**: An AI-powered SaaS solution that scans code (in hundreds of languages), performs root cause analysis, prioritizes vulnerabilities, and automates remediation. Covers first-party code, third-party libraries, open-source dependencies, and AI-generated code. - **Security Scanning & Static/Dynamic Analysis**: Traditional scanning engines (SAST, DAST, SCA) enhanced with machine learning to reduce false positives. - **Supply Chain Security**: Visibility and governance over all components and dependencies in the software supply chain. - **Policy Governance & Compliance**: Tools to enforce security policies across the SDLC and simplify regulatory reporting. ## Market Standing - **Valuation**: Not disclosed (privately held) - **Key Metrics**: - 2,400+ customers - 700 global employees - 113+ million lines of code scanned - 315+ trillion software flaws fixed - 97% of customers recommend Veracode - **Notable Investors/Partners**: Not publicly listed in available sources (company is private). - **Growth Signals**: - Expanded platform to cover AI-generated code security. - Appointed Brian Roche as CEO (recent leadership update). - Maintains a LEED Gold-certified headquarters and emphasizes sustainability. ## Competitive Advantages - World’s most extensive database of code vulnerabilities and flaws, built from two decades of proprietary research. - Proprietary, AI-powered engine designed for the AI-coding era – enables accurate root cause analysis and low false-positive rates. - Comprehensive coverage across the entire software supply chain (first-party, open-source, third-party, AI-generated code). - Strong developer trust and customer loyalty (97% recommendation rate). ## Strategic Focus - **Securing AI-generated code** as organizations adopt AI-assisted development. - Deepening **supply chain security** and governance capabilities. - Expanding **automation and remediation** to accelerate fix cycles. - Integrating security earlier in the SDLC through CI/CD pipeline tools and developer-friendly workflows. ## Why Work Here - **Culture**: Collaborative, values-driven (“The Veracode Way”), with emphasis on security passion, empathy, and big goals. - **Work Model**: Hybrid and remote options available depending on distance from offices; in-person collaboration is encouraged. - **Compensation**: Competitive salaries, HSA, retirement savings with company match, financial planning resources. - **Perks**: “Take What You Need” PTO, company-wide Recharge days, flexible schedules, volunteer time off with matching donations, premium health plans, free access to fitness (Burnalong) and mental health (Calm app). - **Diversity & Inclusion**: Formal DEIB commitments, partnerships, and published diversity data; reject all discrimination. - **Growth**: Extensive development offerings, upskilling, and social events. ## Sources 1. [veracode.com](https://www.veracode.com/) 2. [veracode.com/about](https://www.veracode.com/about/) 3. [veracode.com/about/careers](https://www.veracode.com/about/careers/) 4. [linkedin.com/company/veracode](https://www.linkedin.com/company/veracode) 5. 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