---
title: 'Senior Data Analyst, Credit Risk at Zip Co Limited'
canonical: 'https://feeny.ai/job/senior-data-analyst-credit-risk-zip-co-limited-melbourne-b59rd49p8bt8'
type: 'job'
last_seen: '2026-09-06'
---

# Senior Data Analyst, Credit Risk at Zip Co Limited

- **Company:** Zip Co Limited
- **Location:** Melbourne, Australia / Sydney, Australia
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/zipcolimited/jobs/4704393006

## Job description

Senior Data Analyst, Credit Risk

- Experience in credit risk analytics, ECL and loss forecasting experience, alongside SQL skills and the confidence to influence senior stakeholders
- Own and shape Zip’s ECL and loss forecasting processes, turning complex credit risk data into insights that influence important business decisions
- Work flexibly in a hybrid role from our Sydney or Melbourne office

Write your story with a career at Zip

With a broad remit across credit risk strategy and decisioning, forecasting, portfolio analytics and controls monitoring, our Risk Management & Data Science team is a key strategic interface between the business and a varied range of internal and external stakeholders.

Working with world class platforms and given the freedom to experiment and uplift your analytical and modelling capabilities, you’ll be a part of a flat structure and a close knit team responsible for improving the commercials related to arrears and repayments.

As a Senior Data Analyst in Credit Risk Management, you’ll take end to end ownership of Zip’s Expected Credit Loss and loss forecasting processes. You’ll connect portfolio performance with ECL, losses and forward looking forecasts, while continually improving the quality, automation and explainability of our approach.

This is an opportunity to combine deep analytical thinking with meaningful stakeholder influence, partnering closely with Credit Risk, Finance and Data to turn complex movements into clear insights and recommendations.

## What you’ll own

- Own the monthly ECL operating cycle and loss forecasting process, delivering accurate, timely and explainable outcomes
- Lead quarterly ECL parameter monitoring, investigating material movements and connecting changes in portfolio performance with expected loss outcomes
- Continuously improve the ECL production code base, automation, controls, repeatability and turnaround times
- Strengthen data governance and controls, identifying data quality issues early and partnering with our Data team to resolve them
- Lead regular ECL discussions with senior Credit Risk and Finance stakeholders, translating complex analysis into clear insights, decisions and actions
- Own the methodology, assumptions, scenario analysis and variance analysis underpinning loss forecasts, continually looking for opportunities to improve forecast accuracy
- Lead the annual ECL review, including methodology and performance assessments, back testing, documentation and support for internal and external audit activity
- Explore how AI and new technology can make our forecasting and analytical processes faster, smarter and more effective
- Provide analytical support for bad debt sale initiatives and other emerging Credit Risk priorities

## What you'll bring to the team

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow.

So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:

- Experience in credit risk analytics within retail banking, consumer finance or another regulated financial services environment
- Strong experience in credit loss forecasting or portfolio loss analytics, with the ability to connect portfolio performance, delinquency and write offs with expected loss outcomes
- Practical experience with ECL, including PD, LGD and EAD, impairment processes and credit risk parameter monitoring
- Strong SQL skills and experience maintaining analytical code, with exposure to Python, R or SAS highly regarded
- A disciplined approach to data quality, testing, controls, documentation and production change management
- Strong stakeholder management and communication skills, with the confidence to explain analytical outcomes, challenge assumptions and lead discussions with senior stakeholders
- The ability to translate complex analysis into clear recommendations that support effective decision making
- A mindset that embraces AI and new tools to adapt, learn and grow.
- An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
- Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

## What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

- 25 days paid leave annually, including birthday leave and quarterly wellbeing days
- 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
- Family support policies including miscarriage bereavement leave and domestic violence leave
- Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
- 2 days paid volunteering leave per year
- Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
- Fee-free Zip products, and discounts with Zip merchant partners
- Team social events, epic offices, free breakfast daily, and weekly free lunches

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

#LI-Hybrid

## About Zip Co Limited

## Company Overview
- **One-liner**: Zip Co Limited is a digital financial services company that provides point-of-sale credit and digital payment solutions, connecting millions of consumers with tens of thousands of merchants across Australia, New Zealand, and the United States.
- **Entity Type**: Public (ASX: ZIP), listed in 2015
- **Headquarters**: Sydney, Australia
- **Founded**: 2013
- **Founders**: Not publicly listed on the company’s official site (founded in Australia)

## Core Business
- **Primary industry**: Digital financial services / Buy Now, Pay Later (BNPL) / Point-of-sale lending
- **Target customers**: B2B (merchants) and B2C (consumers); serves both enterprise and SMB merchants
- **Mission / purpose**: “Unlock financial potential, together” – providing fair, flexible, and transparent payment options that help customers take control of their financial future and merchants grow their businesses.

## Products & Services
- **Zip Pay / Zip Money (ANZ)**: Consumer credit products allowing installment payments at checkout (SaaS / financial service)
- **Quadpay (US)**: Similar point-of-sale installment payment service for US consumers and merchants
- **Global payment platform**: Connects 6.3 million active customers with 85.5 thousand merchants across two core markets; also offers a product overview presentation and a Stripe US partnership [zip.co](https://zip.co/investors)

## Market Standing
- **Market Cap**: ~$3.6 billion AUD (as of early July 2025) [linkedin.com](https://www.linkedin.com/company/zip-co-limited/life)
- **Key Metric (Public)**: FY25 Total Income of $1,081.1 million; Transaction Volume (TTV) of $13.1 billion; Cash EBTDA of $170.3 million (up 147.0% YoY); Operating Margin of 15.8%; Net bad debts as a percentage of TTV at 3.9% [zip.co](https://zip.co/investors)
- **Notable Investors / Partners**: Listed on ASX; strategic partner includes Stripe (US partnership); no specific lead investors cited for private rounds as it is public
- **Growth Signals**: Strong operating leverage (margin improving to 15.8%), 30.3% TTV growth, focus on AI and agentic commerce; headcount of 763 (down 4.1% YoY, indicating efficiency focus) [linkedin.com](https://www.linkedin.com/company/zip-co-limited/life) [zip.co](https://zip.co/investors)

## Competitive Advantages
- **Global BNPL platform** with a sizable, loyal customer base (6.3M active) and merchant network (85.5K)
- **Brand recognition** in two core markets (ANZ and US) with a localised product suite
- **Technology partnerships** (e.g., Stripe) that extend reach and reduce integration friction
- **Focus on responsible lending** and transparent pricing, differentiating from less regulated competitors

## Strategic Focus
- Deepening AI capabilities: actively hiring for Principal Engineer, Generative & Agentic AI and Group Product Manager, AI (Products) [zip.co](https://zip.co/careers/roles)
- Driving profitability: operating margin turned positive (15.8%) and Cash EBTDA surged 147% in FY25
- Expanding merchant and customer base through partnerships and product innovation (e.g., agentic commerce)
- Efficiency improvements, as reflected in a leaner headcount while revenue grows

## Why Work Here
- **Culture**: Values-led – Customer First, Own It, Stronger Together, Change the Game. Emphasis on connection, mentorship, and career growth.
- **Work model**: ANZ follows a hybrid model (in-office + remote); US team is mostly remote; work-from-anywhere policy (up to 4 weeks/year globally) [zip.co](https://zip.co/careers)
- **Benefits** (vary by location): Up to 16 weeks paid primary caregiver leave, short-term incentive (STI) awards, wellbeing allowance, quarterly wellbeing days, 25 days annual leave (ANZ) / unlimited PTO (US), professional development leave, fee-free Zip products, and mental health support via Sonder, Talkspace, etc. [zip.co](https://zip.co/careers)
- **Diversity**: Gender equality targets – 40% women, 40% men, 20% any gender across the workforce
- **Hiring process**: Four-phase process (talent screen, functional interview, leadership & values interview, take-home challenge) typically completed in 2–4 weeks [zip.co](https://zip.co/careers)

## Sources
1. [zip.co](https://zip.co/about-us)
2. [zip.co](https://zip.co/careers)
3. [zip.co](https://zip.co/investors)
4. [linkedin.com](https://www.linkedin.com/company/zip-co-limited/life)
5. [zip.co](https://zip.co/careers/roles)

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