---
title: 'Senior Data Analyst at Neuron 7'
canonical: 'https://feeny.ai/job/senior-data-analyst-neuron-7-bengaluru-n5nps1xxktd4'
type: 'job'
last_seen: '2026-10-17'
---

# Senior Data Analyst at Neuron 7

- **Company:** Neuron 7
- **Location:** Bengaluru, India
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-28
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.lever.co/neuron7/671d27a6-bab2-416b-b068-4fba58e6b216

## Job description

About Us: Neuron7.ai is a fast-growing AI-first SaaS company — Series B funded and trusted by top Fortune 1000 brands — that transforms service resolution with intelligence. Our Smart Resolution Hub delivers predictive, guided troubleshooting across high-tech, medical, and industrial equipment environments. With 300% ARR growth and deep integrations with Salesforce, ServiceNow, Microsoft, and SAP, Neuron7 is scaling rapidly in India and worldwide. We operate with: Integrity and doing business the right way Continuous innovation in AI and service intelligence Customer obsession with real, measurable impact Collective intelligence through collaboration and knowledge sharing

## Role Overview

We are looking for an experienced Senior Data Analyst with 4+ years of hands-on experience in data analytics, business intelligence, and data-driven problem-solving. The ideal candidate should have strong expertise in SQL, Python, and Power BI/Tableau, along with the ability to work with complex datasets and translate business requirements into meaningful insights. This role requires strong analytical thinking, stakeholder engagement, and the ability to independently own analytical initiatives from requirement gathering through analysis, visualization, and presentation of recommendations.

## Key Responsibilities

Analyze large and complex datasets to identify trends, patterns, business opportunities, and actionable insights.

## About Neuron 7

## Company Overview
- **One-liner**: Neuron7.ai helps enterprises turn disconnected service data and expertise into AI agents that diagnose and resolve complex technical issues in seconds.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Jose, California, USA
- **Founded**: 2020
- **Founders**: Niken Patel (CEO) and Vinay Saini (Head of Customer and Product Delivery)

## Core Business
- **Primary industry**: AI-powered resolution intelligence for field service, technical support, and customer care.
- **Target customers**: Fortune 1000 enterprises managing complex technical equipment – medical devices, high-tech manufacturing, industrial systems, payment technology, telecom.
- **Mission**: Make expertise scalable by capturing and operationalizing tribal knowledge across service teams.

## Products & Services
- **[Neuron7 Platform](https://www.neuron7.ai/)**: A resolution intelligence layer that ingests structured and unstructured data (product manuals, support tickets, device logs, resolutions) and connects to existing CRM/FSM systems (Salesforce, ServiceNow, SAP, Microsoft). Delivers deterministic root-cause guidance, predictive failure alerts, and guided troubleshooting.
- **[Neuro AI Agent](https://www.neuron7.ai/)**: A next-generation AI agent that reasons, guides, and resolves complex service issues in real time, moving beyond search and recommendations.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total funding of **$44M (Series B)** led by Smith Point Capital (founded by former Salesforce Co-CEO Keith Block), with participation from Nexus Venture Partners, Battery Ventures, and ServiceNow Ventures. [pitchbook.com](https://pitchbook.com/profiles/company/459738-19)
- **Notable Investors/Partners**: Smith Point Capital, Nexus Venture Partners, Battery Ventures, ServiceNow Ventures. Microsoft recognized Neuron7 as a Partner of the Year finalist.
- **Growth Signals**:
  - 90%+ resolution accuracy in complex technical environments.
  - 46% faster resolutions, 24% lower parts cost, 14-point CSAT lift.
  - Deployed across 8,000+ technicians in 60+ regions.
  - Headcount ~129 employees (PitchBook) – growing with roles in engineering, customer success, and forward deployment.

## Competitive Advantages
- **Service Expertise Graph**: Built from actual case history, not just document search. Provides deterministic, grounded resolution guidance that improves with every closed case.
- **Predictive intelligence**: Predicts failures before they occur, reducing downtime and revisits.
- **No replacement of existing systems**: Operates as an intelligence layer on top of Salesforce, ServiceNow, SAP, etc., with pre-built connectors requiring no custom development.
- **Rapid deployment**: Pilots in weeks, not months.

## Strategic Focus
- Scaling AI agents (Neuro) for increasingly complex service operations across high-value industries.
- Deepening integrations with enterprise CRM/FSM ecosystems.
- Expanding geographic presence (roles in Bangalore, India, and remote U.S.).

## Why Work Here
- **Culture**: Founded by leaders with deep enterprise service experience; emphasis on operational intelligence and AI innovation.
- **Work Policy**: Hybrid roles in San Jose (HQ) and Bangalore; remote options available for certain positions (e.g., Technical Customer Success Manager – USA). [builtin.com](https://builtin.com/company/neuron7ai)
- **Notable perks**: Opportunity to work on cutting-edge AI/ML for mission-critical enterprise problems; collaboration with Fortune 1000 customers; fast-growing startup with strong investor backing.
- **Engineering culture**: Focus on AI, NLP, full-stack engineering, and forward deployment; roles include Lead Software Engineer, Principal Architect, Senior Forward Deployment Engineer.

## Sources
1. [neuron7.ai](https://www.neuron7.ai/)
2. [neuron7.ai/about-us](https://www.neuron7.ai/about-us)
3. [pitchbook.com](https://pitchbook.com/profiles/company/459738-19)
4. [builtin.com](https://builtin.com/company/neuron7ai)
5. [jobs.lever.co/neuron7](https://jobs.lever.co/neuron7)

## Other roles at Neuron 7

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- [QA Lead / Quality Engineering Lead](https://feeny.ai/job/qa-lead-quality-engineering-lead-neuron-7-bengaluru-2ff9jw5j0pga) — Bengaluru, India
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