--- title: 'Senior Data Engineer at Clarity' canonical: 'https://feeny.ai/job/senior-data-engineer-clarity-london-ahjqww7vv1j8' type: 'job' last_seen: '2026-09-10' --- # Senior Data Engineer at Clarity - **Company:** Clarity - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** remote - **Posted:** 2025-12-11 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.ashbyhq.com/clarity/6aaec88c-a73d-4c56-a7bc-47a2c9e81628 ## Job description Role Overview: We are looking for a talented and passionate Senior Data Engineer to join our team. In this role, you'll be at the heart of our AI pipeline, ensuring seamless integration, scalability, and reliability of our data processes. Key Responsibilities and Skills: - Integrate and Scale: Extend, scale, monitor, and manage our ever-growing pile of 100s of integrations. Ensure they are reliable and responsive. - Own the Integrations: Implement new connections and be the master and owner of these integrations. - Optimize AI Pipelines: Ensure our AI pipeline works like clockwork. Improve and support its complex infrastructure. - ML Experience: Practical experience with ML, including classification, clustering, time series forecasting, and anomaly detection. You need to know the concept and be handly with the most common libraries - Model Hosting and Monitoring: Host and monitor NLP models and LLM for real-time and batch inference. - Develop Monitoring Systems: Create and support robust models for monitoring. - Support and Innovate: Assist with a long tail of super important tasks, bringing innovative solutions to the table. Qualifications: - Python Proficiency: Strong Python skills with experience in building and monitoring production services or APIs. Experience with third-party APIs is essential. - Data Pipelining: Experience with SQL, ETL, data modeling. Experienced with the lifecycle of building ML solutions - Speak AI language: Understand the fundamentals of ML/AI and communicate effectively with AI and Data Scientists. - Infra: Deep Knowledge of Docker, Git, cloud networking, and cloud security for services and infrastructure. Experience with Kubernetes (K8S) is a plus. - Cloud Expertise: Familiarity with AI infrastructure on AWS and GCP, including Sagemaker, Vertex, Triton, and GPU computing. - Bonus Points: Experience with Airbyte is a significant advantage. Perks and Benefits: - Fully Remote: Freedom to work from anywhere in the world with flexible core working hours. - In-person Meetups and Regular Team-building Remote Events: Enjoy in-person meetups and monthly game sessions for team bonding. - Generous Vacation: Benefit from our comprehensive vacation policy. - Growth Opportunities: Access continuous professional development and growth support. - Dynamic Culture: Be part of a vibrant, inclusive, and energetic company culture. - Stock Options: Participate in our stock options program in this early-stage, fast-growing startup. ## About Clarity Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting-edge AI with intuitive design, we enable customer service teams to operate more efficiently while providing customers with seamless, personalized experiences. We are trusted by industry leaders like OpenAI, GrubHub, STC and Tabby who rely on us to deliver real impact. Our investors include Prosus Ventures, STV AI Fund (backed by Google) and angels from Open AI and Google. With a 25% month-on-month growth rate and over 300% net revenue retention, this is a unique opportunity to join a hyper growth AI company and redefine an industry. ## About Clarity ## Company Overview - **One-liner**: Clarity is a security-first AI customer experience platform that combines customer service automation, AI agents, and voice-of-customer insights to help regulated enterprises close the loop on support issues. - **Entity Type**: Private (Series A funding led by Prosus Ventures) - **Headquarters**: London, United Kingdom - **Founded**: 2022 - **Founders**: Abed Kasaji (CEO) and Pavel Kotchetkov (CTO) ## Core Business - **Primary industry**: AI-powered customer service and customer experience (CX) software, with a strong focus on security and compliance. - **Target customers**: B2B, primarily mid-market and enterprise companies in regulated industries such as fintech, banking, telco, and healthtech. Notable customers include OpenAI, Booking.com, Saudi Electric, Tabby, Careem, and CALO. - **Mission or purpose statement**: "Make every customer experience better" by providing secure, compliant AI that helps companies truly hear their customers. ## Products & Services - **AI Agents**: Smart AI customer support agents that give accurate, rule-following answers from a company’s knowledge base, with built-in guardrails, human-in-the-loop oversight, and the ability to auto-resolve repeat issues. (SaaS) - **Voice of Customer**: A platform that aggregates chats, reviews, social media, and other feedback into one view to surface themes, track sentiment, and close the loop by turning conversations into product improvements. (SaaS) - **Agentic Customer Service**: Combines the above two — AI agents that not only answer questions but also automate routing, escalate to the right team, and drive resolution at scale. (SaaS) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Total funding — Series A round led by Prosus Ventures, with participation from STV AI Fund (backed by Google) and Sukna Ventures. The company also raised a seed round in 2023. Exact amounts not disclosed in search results. - **Notable Investors/Partners**: Prosus Ventures, STV AI Fund, Sukna Ventures. Also listed on Google Cloud Marketplace. - **Growth Signals**: - Headcount grew 129% year-over-year to 33 employees (as of mid-2026). - Platform serves over 20 million global subscribers and processes 700 million monthly customer interactions (per website). - Customer base includes high-profile names like OpenAI, Booking.com, and Careem. - Active hiring for 4 roles (GenAI Engineer, Full Stack Tech Lead, Product Manager – Voice of the Customer, Senior Data Engineer). ## Competitive Advantages - **Security-first design**: SOC 2 compliant, GDPR and HIPAA compliant, with data encryption in transit and at rest, role-based access, and full audit logs. Built-in guardrails (limits, approvals, audit trails) to prevent hallucinations and unsafe outputs. - **Regulatory focus**: Designed for regulated industries from the ground up, not as an afterthought. - **Closed-loop system**: Uniquely combines AI support, voice of customer, and product improvement in one platform, helping teams fix root causes rather than just tickets. - **Strong backers**: Funding from Prosus Ventures and a Google-backed AI fund provides credibility and resources. ## Strategic Focus - **Current priorities**: Expanding in regulated sectors (fintech, banking, healthtech), deepening AI capabilities (especially agentic workflows), and scaling through go-to-market partnerships (e.g., Google Cloud Marketplace). - **Direction for growth**: Building a global presence with offices in London, NYC, and Riyadh, and targeting enterprise customers across EMEA, North America, and the Middle East. ## Why Work Here - **Culture**: Fast-moving, humble, collaborative team that values customer obsession, craftsmanship, reliability, and thinking like owners. Employees have direct exposure to founders and investors. - **Remote/hybrid policy**: Flexible remote work options, with at least 2 days a week in the London office. Access to every WeWork location worldwide. - **Notable perks**: - Unlimited holiday - £500 yearly budget for courses, events, and upskilling - Meaningful equity in a growing company - ChatGPT Plus subscription - Team events and retreats - Freedom to pitch and run with your own ideas - **Engineering culture**: Emphasis on using the best tools, co-debugging, and high-craft execution. Employees get regular exposure to how a VC-backed AI startup operates. ## Sources 1. [onclarity.com](https://www.onclarity.com/careers) – Careers page with benefits, culture, and values 2. [onclarity.com](https://www.onclarity.com/) – Product overview, security features, and customer metrics 3. [onclarity.com](https://www.onclarity.com/about) – About page with founders, values, and investors 4. [builtin.com](https://builtin.com/company/clarity-onclaritycom) – Company profile with employee count, offices, and job listings 5. [linkedin.com](https://uk.linkedin.com/company/onclarity) – LinkedIn company page with employee growth, funding, and team details ## Other roles at Clarity - [GenAI Engineer](https://feeny.ai/job/genai-engineer-clarity-london-v1dw2k4vs542) — London, United Kingdom - [Product Manager – Voice of the Customer](https://feeny.ai/job/product-manager-voice-of-the-customer-clarity-london-1m5d60prq3k3) — London, United Kingdom - [Web: Full Stack Tech Lead](https://feeny.ai/job/web-full-stack-tech-lead-clarity-london-j40495w4mx03) — London, United Kingdom - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-tem-united-kingdom-qbfrw0qkdpy0) — United Kingdom - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-livescore-group-london-england-jtejxg4r2xan) — London England, United Kingdom - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-alpaca-americas-htyrgy9wcxp0) — Americas - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-nelo-mexico-city-rdvx7tz6atwf) — Mexico City, Mexico - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-super-payments-london-gh9t2xej2r1x) — London, United Kingdom - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-wpp-india-wwsehy1f65eq) — India - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-wpp-warsaw-fpk922b9rkf4) — Warsaw, Poland