---
title: 'Senior Deal Desk Manager at Expel'
canonical: 'https://feeny.ai/job/senior-deal-desk-manager-expel-remote-vpb50adzhv8v'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Deal Desk Manager at Expel

- **Company:** Expel
- **Location:** Remote
- **Compensation:** $111k–$160k
- **Work type:** remote
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-09
- **Apply:** https://expel.com/about/career-listing/8781376002?gh_jid=8781376002

## Job description

Picture this—an Account Executive closes the biggest deal in Expel history, helping the company make its annual number, and you structured the deal that made it happen. Sound exciting? Then keep reading.

Deal Desk is where Sales, Legal, and Finance either work as one team or grind against each other. Our next Senior Deal Desk Manager is the person who makes it the former: pricing and structuring deals with reps, pressure-testing terms with Legal, protecting revenue recognition and margin with Finance, and getting all three to a fast, defensible "yes."

At Expel, we believe if we take care of our employees, they'll look after our customers, and the rest works itself out. It's as simple as that. We've built a place to work based on transparency, where people love what they do and their work gets appreciated.

If you want to join a team that finds a way to say "yes" and strives to be excellent, we'd like to hear from you.

What Expel can do for you

- Give you real ownership of the quoting, approval, and contracting process—and the room to fix what's broken
- Put you at the table with Sales, Legal, and Finance leadership on the deals that matter most
- Offer an environment that values your work, ideas, and creativity
- Provide the tools, technology, and cross-functional support you need to run an effective Deal Desk
- Give you a front-row seat to how a growing cybersecurity company actually sells

## What you can do for Expel

With Sales

- Be the go-to for the field on quoting, pricing scenarios, discount structures, and non-standard terms
- Coach reps and managers on structuring opportunities early, so complexity surfaces before the last week of the quarter
- Run approvals end to end—build the deal package, drive it through the chain, and bring the decision and the reasoning back to the rep

With Legal

- Act as the business-side counterpart on contract negotiations—translate commercial intent into terms Legal can paper, and legal risk into trade-offs Sales can act on
- Maintain the fallback and playbook library for commonly negotiated terms so standard redlines don't need escalation

With Finance

- Make sure every closed deal holds up: revenue recognition, ARR classification, billing terms, margin thresholds, and approval documentation
- Support quarterly close and audit with clean deal records and a defensible approval trail
- Give Finance forward visibility into late-stage pipeline, discount trends, and deal structures that move the forecast

Across the board

- Own and improve the quoting, approval, and contracting stages of our lead-to-cash process
- Work with Revenue Operations and Business Systems on Salesforce and CPQ configuration, approval workflows, and reporting
- Use data to understand what's working, what's not, and what to do next

## What you should bring with you

- 5–8 years of experience, including 3+ years in Deal Desk, sales operations, or revenue operations at a technology company—SaaS strongly preferred
- Experience supporting an enterprise or mid-market SaaS sales team through complex, negotiated deals
- Working knowledge of SaaS revenue fundamentals: revenue recognition, ARR definitions, contract structures, and standard commercial terms
- Hands-on skill with Salesforce and Salesforce CPQ, including approvals and quote configuration, plus strong Excel and Google Sheets chops
- The judgment to know when to solve, when to escalate, and how to tell a rep no without losing their trust
- Strong active listening and conflict management skills—you build consensus across stakeholders with competing incentives
- Cybersecurity or managed security experience is a plus, not a requirement

Additional notes

Applicants must reside within the continental United States, and can work remotely or from our Expel HQ office in Herndon, VA. Occasional travel will be required.

The base salary range for this role is between $115,000 USD and $160,000 USD + variable eligibility and equity. While the full salary band reflects our long-term compensation framework, we're primarily targeting candidates between $129,000 and $149,000 based on experience, skills, and market data.

We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. You'll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits.

We're only hiring those authorized to work in the United States. We do not currently sponsor immigration visas.

We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind.

#LI-Remote Salary Range $110,600—$160,400 USD

## About Expel

## Company Overview
- **One-liner**: Expel provides managed detection and response (MDR) security services, combining practitioner-led human analysts with AI augmentation to deliver rapid, transparent threat remediation.
- **Entity Type**: Private (late-stage, unicorn status reached in November 2021)
- **Headquarters**: Not explicitly stated in provided sources (publicly known as Herndon, Virginia, USA)
- **Founded**: 2016
- **Founders**: Dave Merkel

## Core Business
- **Primary industry/industries**: Cybersecurity, Managed Detection and Response (MDR)
- **Target customers**: B2B – enterprise and SMB organizations seeking outsourced security operations
- **Mission or purpose statement**: “To evolve security operations through practitioner-led, AI-augmented solutions that adapt to our customers, integrate easily, and prove value with measurable outcomes”

## Products & Services
- **Expel Managed Detection and Response (MDR)**: 24×7 monitoring and response using clients’ existing security tools, with direct access to human analysts via Slack or Teams. Achieves a 14-minute mean time to remediate.  
- **Ruxie AI**: Agentic AI models that work across the full threat lifecycle, accelerating analyst decision-making without replacing human judgment.  
- **Expel Workbench™**: A transparency portal providing real-time visibility into every alert, investigation, and action taken by the SOC.  
- **Managed Phishing Service**: Dedicated phishing detection and response (launched October 2020).  
- **Partner Program**: Relaunched in September 2023 with a new partner portal and program structure.

## Market Standing
- **Valuation/Market Cap**: $1B+ unicorn valuation (as of November 2021).  
- **Key Metric**: Annual revenue not publicly disclosed; total funding amount not specified in provided sources.  
- **Notable Investors/Partners**: Not specified in the provided search results.  
- **Growth Signals**:  
  - Named a Leader in Forrester Wave™: MDR Services, Q1 2025 (5/5 in 15 of 21 criteria).  
  - Five consecutive years on Deloitte’s Technology Fast 500 Rankings.  
  - Expanded into EMEA (October 2022).  
  - 90% reduction in investigation volume and 50% improvement in recovery time for a customer.  
  - Recognized on multiple Great Place to Work® lists in 2023.

## Competitive Advantages
- **AI‑intentional MDR**: Ruxie AI augments human analysts across the entire threat lifecycle, delivering speed (14-minute MTTR) without sacrificing accuracy.
- **Full transparency**: Expel Workbench gives customers real-time visibility into every alert and action – “go ahead; check our work.”
- **Practitioner‑led approach**: Founded by industry veterans who were “fed up with MDR” noise and hidden metrics.
- **Vendor‑agnostic integration**: Works with the security tools customers already own, minimizing disruption.
- **Measurable outcomes**: Publishes verified results (e.g., 64% MTTR improvement for one customer).

## Strategic Focus
- **Agentic MDR**: Deepening AI capabilities to automate where it counts while keeping humans in the loop.
- **Global expansion**: Growing presence in EMEA and building out partner channels.
- **Continuous improvement**: Culture of “everything must get a little bit better the next time” and “measure what matters.”

## Why Work Here
- **Culture**: Values include “intentionally transparent,” “get it done. do it together,” “treat people like people,” and “improve continuously.” Employee Resource Groups (BOLD for Black Expletives, WE for women, Treehouse for LGBTQ+, and Connection for mental well-being).
- **Work flexibility**: “Flexible work hours and locations” – start early, stay late, step away; remote-friendly environment.
- **Benefits**: 24 weeks parental leave, unlimited vacation (with encouragement to actually take it), 401(k) 100% match up to 3%, 100% medical deductible coverage, one paid conference per year, and group life/income protection (UK/Ireland roles).
- **Recognition**: 99% of employees say management is honest and ethical, 99% felt welcome on joining, and 98% are proud to tell others they work there. Great Place to Work® certifications include Fortune Best Workplaces for Women (#12, 2023), Best Workplaces in Technology (#8, 2023), and Best Medium Workplaces (#15, 2023).

## Sources
1. [expel.com](https://expel.com/about/) – Company overview, mission, history, leadership
2. [expel.com](https://expel.com/) – Product details, MDR capabilities, Forrester recognition
3. [expel.com](https://expel.com/about/careers/) – Career page, values, benefits, interview process
4. [expel.com](https://expel.com/about/eid/) – Equity, inclusion & diversity, ERGs
5. [expel.com](https://expel.com/blog/what-makes-expel-a-great-place-to-work/) – Great Place to Work awards and employee survey results

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